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MO CardsFan

4 years ago

Ryan Grabill did a great job making a difficult si...

Ryan Grabill did a great job making a difficult situation much better. I took my truck in for new tires and alignment. I was supposed to pick up my vehicle at closing time, but when I arrived, the mechanics had encountered some problems that delayed the completion of the service. After waiting awhile, Ryan suggested that in order to make sure everything was done to my satisfaction, they might keep the vehicle overnight and provide me a loaner until everything was finished. This they did and I picked up my vehicle the next day without any trouble and returned the loaner.

I appreciated that rather than rush the job and return the vehicle incomplete, Ryan took adequate time to ensure the job was done right. I had never used Youngblood's service department before, but I will be sure to return in the future and would recommend them highly.

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