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Coty Grogan

4 years ago

The staff is great to deal with some days, others ...

The staff is great to deal with some days, others days not so much, I have had a vehicle in a couple times to have work done to under warranty, set the time for them to work/diagnostic on what is wrong in the morning time (9:00am and 7:30am) and don t get a call till 4-5pm after I have called twice during those days to schedule the rest of my day with no call backs from Youngblood service. I get told all the time from there they are booked up back there, and going as fast as they can. I get it but if you can t handle the work load then let people know. I or the rest of Springfield area shouldn t have to bring a vehicle in and wait a whole day to finally get calls back. Slowest service dept ever. After this warranty issue is fixed won t be going back here again.

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