Xcel Fitness Review

I've been a member of this gym for almost a year now, and I absolutely love friendly staff, amazing people, and general culture of this gym! I'm extremely sad to say that I have to downsize gym memberships until I finish my studies, but I had a wonderful experience at Xcel Fitness, and hope to be back once I graduate!

PROS:
- Wonderful culture: everyone is so friendly, inclusive, and kind. The staff has always been friendly and helpful, and every person I've interacted with at this gym has smiled and said hello. The people who come here are super genuine, and a lot of them are in great shape. It's encouraging to see so many people doing so well with their health, and all of the people I talked to were always really kind to me. I never felt uncomfortable, judged, or unwelcome. I've gained a lot of weight in the last two years due to some major life changes, and I'm extremely uncomfortable with my body at the moment. At Xcel Fitness, I never felt like I was out of place, even though I'm in the worst shape of my life. (Compared to other gyms where people might be judgmental- I never experienced anything like that here).

- Extremely safe: I never felt anxious or nervous about leaving my things in my locker, none of the staff or members ever made me feel unsafe. And the location of this gym is in a nice neighborhood. I never worried about my car being broken into, etc.

- Amazing gym equipment: the equipment in this gym is extremely nice compared to others gyms. They spend a lot of money in the quality of this gym and equipment. I have only seen a few machines that were broken for a short period of time, and normally there were other machines exactly like it that did work.

- Experienced/friendly trainers: Unfortunately I couldn't afford to have a personal trainer, but I was able to have a session with one of them named Austin. He was so kind, attentive, and patient with me. All of the trainers that I've met at this gym are courteous and fun.

- Month-to-month membership: I loved the flexibility of having a month-to-month membership. Being a full-time college student, I knew that there's a possibility to come into financial trouble. Cancelling my membership (although sad) was a really easy process. They were completely understanding and helped the process go smoothly.

- Management: Ryan is awesome! He actually showed me around the gym when I was looking into the place. He was really friendly and got to know me personally. I think that's really cool.

CONS:
- They are expensive: compared to other gyms, the price is definitely high. But the quality of the gym does make up for that, in my opinion. Health is an investment, and a really good one to make.

- Only one location: I currently work and go to school. Xcel Fitness was right by my office (I passed it on my way to work every day), but not my home or school. So I couldn't go as often as I would like to because it was a 10-15 minute drive from my home.
I loved coming here in the mornings before work, but if I managed to forget my gym clothes, it was unlikely that I would make the drive again
in the evening to get a workout in.

Had to update my review, went to workout at 7:30 and got kicked out the CrossFit area because I couldn t make the 6:30 class. This is dumb. Might as well pay $20 at vasa

Creepy. Beware ladies. Trainers and recent new owner make women VERY uncomfortable. They oogle and hunt you down. Same with certain members who pal around with the staff. Other criticisms on here are accurate as well. avoid

Excellent facility. A bit pricy but you get what you pay for.

I have been going to XCEL since they opened in I believe 2003 and this is my absolute favorite gym. Updated equipment and well maintained unlike other gyms that takes them months to fix equipment if at all. Also a very clean gym. Another huge benefit is that the gym in never overcrowded, you don't have to wait for equipment. I recently had some financial hardships and wasn't able to afford the monthly payments so I had the option the put the membership on "freeze" which means the membership stays in place and I just pay a 15dollar freeze fee for 3 months. Unfortunately I recently found out that I have to have a surgery so I wont be able to return for at least another 8 weeks or so. In the meantime my account exhausted the freeze limit and accrued late fees and regular membership fees. After speaking with Nate Brown the Vice President of Xcel and explaining my situation he was able to clear the late fees and past due membership fees and extend the freeze time. No other fitness center would do that. That is amazing and Iam very happy to be a member at XCEL.

I hate gyms... but not this one. Large space so i don't feel crowded, always have the equipment i want, trainers that know what they're doing and a friendly atmosphere. Highly recommend this place.

I ve been coming here over 4 years now and i love it! I love that they protein shakes and healthy snacks ! Jossy is always so sweet whenever I m there! #xcelabovetherest

Xcel fitness is honestly the best gym I have ever been to. I have tried other gyms in the past but I always came back to Xcel! The trainers and coaches always push me hard and are concerned about my growth and progress. All of the classes are great and every class I've been to has been amazing! I really recommend becoming a member here!

Xcel is the best gym in Utah! The staff is extremely friendly and well managed. Their cleaning protocols are top notch! Highly recommend!

I'm excited to be back as a member, excellent place to work out, very clean, friendly staff, Zumba is my favorite class!

They have a good setup for any kind of training. I worked out with Emily, and she was very personable and showed me a lot of different exercises.

You email me free trial so I sign up. Emails me to confirm 3 day trial and tells me to come in. Come in and front desk turns me away , says they're only taking care of their members ??? why are you confirming 3 day trials ?? EOS and Vasa much better !

It s a nightmare to cancel from this place and they have the worst customer service I have ever experienced. I have been trying to cancel my membership for 3 months now, since 11/9/19. I started at the front desk where I was given a card with a phone number and email address on it and was told to call the number to cancel. I was also told that I needed to give a 30 day cancellation notice. So I asked if I could switch my membership from CrossFit to yoga for my LAST 30 days. She switched it with no problems. If only canceling could be that easy right. I called the number when I got home and it was the front desk lady that gave me the card. She then told me to email the email address on the card and write that I want to cancel with my full name and barcode. So I did. Never heard anything back and assumed it was going to be canceled in 30 days. Never used the membership in December because I thought it was canceled. I also had a work schedule change so I didn t have time to use it anyway, which is why I canceled. At the end of December when a reviewed my credit card I saw that I was charged for December. So I emailed again, this time I got a return email that had a cancellation form attached to it. The instructions in the email stated that I need to sign the form and pay an additional month. I then stated my case and who ever is on the customer service email was not willing to help me out at all. They said that they reviewed my history and it showed that I continued services when I switched my membership to yoga and that I needed to pay before I started getting additional fees. I explained to them again that I had the front desk switch my LAST 30 days and I got no response. So yesterday I went to the front desk to pay for this month and my balance showed 104.99 instead of the normal 79.99. Not sure where the extra 25 came from still waiting to hear back about it. Total so far I have paid just about $160 on a membership I m not going to be able to use. I seriously feel like I ve had $160 stolen right out of my pocket. Do not use this gym. The facilities are decent, but I can think of 3 other gym that are just as nice with out the hassle. Why are there not cancellation forms at the front desk? Why are the front desk employees not properly educated on the cancellation policies and procedures? Why is the customer service not accommodating at all? So many questions. Seriously not worth it guys. I have canceled memberships to other gyms with no problems and it has always been done at the front desk which is where I started.

This a truly quality establishment. Trendmendous staff who are very helpful and great to work with.
Really nice equipment and great atmosphere.

Management is awesome, staff is wonderful and helpful and the gym is clean and well maintained.

I really enjoy working out at this gym. The classes are fun and interesting, the kids care is clean, and the staff is incrediably friendly.

Love xcel fitness, great equipment, the staff is awesome.

Xcel Fitness at 6151 Highland Dr, Holladay, UT 84121 continues to charge my American Express every month, using a different merchant ID. I canceled my membership with Xcel in December 2015. They continue to charge my credit card each month in the amount of $99.99. Each month, I dispute the charge and add a merchant block to my account. American Express has confirmed that the merchant, Xcel Fitness is using a different merchant number each month to cheat the block. Xcel Fitness refuses to acknowledge the cancel form that they completed and provided to me, which in turn I signed and returned to them. Email correspondence now goes unanswered by them, yet they continue to fraudulently charge my credit card. How many more customers are they doing this to?

I loved this gym until I tried to cancel my membership. About two months beforehand I asked how and the girl at the desk says just give a call whenever your ready to cancel. So two weeks before I m ready to be done I call the desk and they tell me someone will call to cancel my membership. A week later(after no calls regarding the cancellation of my membership) I call again to ask for my membership to be cancelled and they inform me I have to pay another month because it s based on a 30 day notice. So either they had poorly trained staff or they try to put it off to get more money out of you. I will never join this gym again and won t be suggesting it to my friends anymore. I don t normally write reviews but I ve never had a hard time canceling a gym membership before.

Xcel is really the best. Clean facilities, updated equipment, friendly staff. And they have the facilities and equipment to facilitate any type of training. Oly lifting, Crossfit, Yoga, Cardio, Bodybuilding....it's all there!

This is from the REAL Cameron Campbell! Xcel is not only the best Gym in the Salt lake Valley but I would dare say in the U.S. Nate Brown is not a scum bag nor has he ever been! We know who the real scum bag is! Michelle Clawson grow up please and Thank you

I have visited many gyms in the area and this is the best one! I drive 30 min to use this gym and it's worth the drive! It's the best facility with great equipment and awesome staff. They are constantly bringing in new pieces for members to use. I love it!

Exceptional and caring management and staff!!! Love this place.

Jossy made an excellent shake appreciated her care and charisma!

Xcel Fitness is hands down the best gym in Utah. There is plenty of space and equipment and you never find yourself waiting for a set of dumbbells. The employees are super friendly and they have a wonderful snack bar with protein shakes, sandwiches, protein bars, etc.

Xcel has been my second home for 16 years now! Not only do I love this gym so much, the staff and instructors are amazing! Classes are great, the gym is always VERY clean, which to me that's a huge deal! I love how there are always enough machines, you don't have to wait in line, and the customer service that I recently received has been top notch! This is the BEST GYM in Utah! I highly recommend it to all of my friends and family, and everyone else! Thanks Xcel for being so great.

Love this gym! People are friendly, easy to work with and make the environment at Xcel worth going to on a daily basis. Highly recommend this gym!

The best gym I have ever been to, the equipment is high quality and well maintain. Also the staff their is very friendly and professional. Would recommend this gym to anyone looking to get in shape

I love this gym! It's the only one of its kind in the valley, providing a huge range of equipment and classes.

I love working out at Xcel! The equipment is amazing and the environment is so friendly, definitely recommend.

I have been an Xcel member for over two years. Moving to UT from the east coast, I needed a new gym. This gym is exceptional. Quality classes (High Fitness, Body Combat, Barre, and Pilates to name just a few). The trainers are qualified and friendly. I had a pain in my wrist and one of the trainers helped me resolve the issue. The management and instructors know you on a first name basis. The Kids Club is clean, well maintained and I feel secure in bringing my two children on a daily basis. This is the best gym in Salt Lake City.

My experience with Xcel Fitness has been fantastic. The owner and staff are friendly and accommodating and the facility is neat and tidy every time I go. The equipment is clean and well maintained.

The worst owner of any business in the state of Utah. As you go through the reviews you will see how the owner of this facility personally attacks members and employees of this gym. The facility is very nice and the community of people are amazing but the owner of this place is a horrible human being who has proven to attack paying customers and hard working employees. This gym needs a new owner. The owner thinks this is a fake account but won't admit his faults. Stay away from this scumbag Nate Brown.

I don t normally write reviews about anything but people need to try this place out. Xcel Fitness is by far the best gym I ve ever been to! The staff and management is top notch and if your looking to better yourself this is the place! I ll be going to Xcel for years to come!

Xcel is a great gym! It has everything you need and more! No matter what style of training you like to do they have the equipment or classes for you. It's a very clean well organized gym and I enjoy when I'm able to go there!

It s been a very hospitable environment very fun and excited everyday I go!

Worked out at Xcel Fitness. They have great equipment a fun atmosphere. Trained with Emily and had a great workout.

I highly recommend this gym! Great staff and clean facility. Awesome work out environment!

Haven't been to the facility in years. Heard about all the changes and went in and was BLOWN AWAY. Beautiful facility and very friendly staff. Everyone was helpful right when I walked in the door and Nick explained all the different classes well and even introduced me to some fitness professionals. The Crossfit room is amazing! If you haven't been yet, its a must see!

Xcel Fitness is an incredible place to exercise. Not only is the staff kind and welcoming, but the gym itself is well organized, CLEAN, and has all the equipment I could ever want. Check it out!

Xcel has been my favorite gym for over 20 years, and I ve been to most of the gyms in the Salt Lake valley. It s very clean, great inventory of equipment and classes, never too busy, and a friendly and helpful staff. I ve trained with Jess for over six years and can t recommend him highly enough. With an extensive background in yoga, kickboxing, and weight lifting, he adds a lot of variety and keeps things fresh and effective. I moved out of state a few years ago and had no issues canceling my membership, and joined immediately upon my return. Xcel is a quality gym with quality people.

Best gym in the State. Best ownership in the State. Best Sale's team in the State. Drops the mic.

This gym has everything! From the 60 yards of turf, to the Olympic lifting platforms, to the complete set of free weights there's nothing I can't count on this gym to have. If you are an athlete, a cross fitter, or just someone looking to be in good shape this gym will suit you plus more!

I ve been coming to this gym for at least 3 years and I ve enjoyed every minute being here and the personal trainers, front desk, and membership representatives are very helpful and friendly! I would recommend this place to anyone!

This place has gone down hill . New management has striped the gym from Atmosphere . Over priced and not worth it

I'd give Xcel ten stars if I could! Very spacious so you have enough room for your workout. Always so clean, and the staff is amazing! They really make all members feel like part of the family.

We temporarily lived in SLC for three months and this is a gem! This is our go-to gym. The staff is helpful and experienced. The Kids Club is AWESOME! My boys loved attending each day and were given the best care by the kind and compassionate staff. The gym is clean with all of the offerings I would ever want. I met the kindest and like-minded gym members as well. We would drive 10-15 mins each way for this gym and it was 100% worth it! Thank you Xcel! :-)

Xcel is a top notch facility! Friendly staff, clean amenities and by far the best class options available. I come away always feeling better and the instructors are up to date with all of the latest trends and always keep me wanting more! Thanks for always making me feel a million times better

Very nice gym. Clean and organized and I didn't feel intimidated being an older gentleman (81 years young). People were friendly and even held the door for me on my way in and out. Also, the cafe food is really good. Had a shake and a sandwich.

I have been a member of Xcel since it opened in 1999. Over the years I have seen the facility go through many changes (including ownership) and it is still hands down the best gym in the valley. Due to my office location I had a second membership at an upscale gym downtown that was nice but far less equipment so I often felt crowded while working out. I've also been a guest at the other gym down the road from Xcel and it was not something I'd do again (gross). If you're looking to take classes then Xcel IMO is the place to go. I took Body Pump 2x a week for about 2 years and the instructors are amazing. They're all Les Mills certified so the classes you're taking have been professionally choreographed. The facility itself is continually being updated and you can tell that everyone on the staff cares to be the #1 gym in Salt Lake. Thanks Xcel

Good for those who can afford it, don't go if you can't handle the "rich people" vibe

Warning if you decide to cancel:
If you do decide to cancel, be VERY careful about the process that you are dealing with. We were charged many months after terminating...but since they did not countersign the document, they demanded additional months above an beyond a year after the initial attempt to terminate.
We had an attorney look into this, and tried to resolve things this way, but this made them (Excel) more aggressive about their "one sided legal document." Even though we paid over a year extra in fees, we decided that it was not worth dealing with this type of business model.
If this was over $20K, it would be a fairly straitforward forward case to win, due to the unrealistic burden of "requirements" that Excel demands for contract termination. But for $1700, it is hard to get an attorney engaged. Small claims would be doable if you want to put in the time.
Unfortunately there are not good enough consumer protection clauses to mitigate this type of revenue generation. Hopefully, there is some change in the horizon.
Until then, expect threats and no compromise.

If I could go lower than POOR I would. Make sure you don't give them your credit card. At a minimum they will take another 3 payments from you and NEVER give them back.

Worste gym. The billing office has been terrible to me. Never had such a bad experience, the billing office cares very little and has no customer serivce skills. I got a call that my payment didn't go through, I told them that I was out of the country and that I will make the payment but I was in need to cancel my account because I wouldn't be in the country and my understanding when I signed up was that I had to pay month to month and I could cancel whenever. They told me I had to come in but couldn't bring that I was out of the country . When I got back I thought they would be understanding but they were a nightmare telling me that I didn't cancel in 30 days that I would owe my month of June (which I understood) but that I needed to pay the July and August because I didn't cancel. I tried to explain that I was out of the country. The man mocked me and yelled at me on the phone. I told him I felt uncomfortable coming in because of how I was treated. I asked for the number and email of the head of billing to get things resolved. She never answered me back I called 3 time left voice mails, left notes for people to leave her to contact me and lastly emailed her. She ingnored all my attempts and sent it to collections. They have been very difficult and I will never go back to them again. I would never recommend this gym.

My wife and I have been going here for just over a year now and it has been fantastic. The staff is nice and know that I do crossfit when I come in and so they check me into class. Management has been nothing but friendly. I would definitely recommend this gym to anyone who is near by.

I love this place! Love the energy, and the friendly staff. I feel comfortable when working out, and can be who I am! They also have a cafe which is very nice if you need a pick me up after working hard. Stay on that grind .

I have been to many personal trainers in the past and NO ONE has been as amazing as Alyse! Please, if you are looking for a personal trainer look no further!. She is amazing for ALL LEVELS. She is not only a wonderful personal trainer she is just a wonderful human being. Our sessions will be as complex as olympic movements to balance and stability work. I have never had a trainer catch as many things as she has with my form and will my ability. I am also a member of the Crossfit community at this gym and both the trainers Erin and Josh are AMAZING. They are fun and if you are new to Crossfit ( like i have been) they will pay extra attention to make sure you do not get hurt and that you feel apart of the community. Xcel is my favorite gym all the staff has been amazing and I am so grateful for such a fun place to workout.

This place is incredible. It s my favorite gym here in the valley by far!

Was there about one year ago. Precor open stride is my favorite elliptical. Nice steam room .nice sauna. Nice hot tub. When they had their west jordan location i used that location the most. I like this gym better than a gym on Van winkle in murray. Precor makes my favorite ellipticals.

This has been by far my favorite gym I have ever gone to. The staff is very encouraging and genuinely care to help you reach your fitness/health goals. It is a very positive environment, with the nicest and newest equipment! I would highly recommend this gym to anyone and everyone!

Very confused as to why you can purchase a yoga, pilates, TRX and XMA pass but not a Group Fitness Class. Sales needs to pay more attention to the clients that want to do Group Fitness. They also need to call the customers back when they say they are going to.

Awful management. Also, many of these reviews seem illegitimate(it's fishy that many of them were done around the exact same time...?). Just a few months back this gym was rated in the two star category. Anyway, if you try to get in contact with Nate, the owner, it's like trying to contact the President or the mafia. You have to speak with at least three separate tiers of his staff before they even give you his email. He's apparently "a very busy person" just like every one of us... I honored my 6 month contract and then tried to cancel at the end of the 6th month. However, they pulled a "got ya" and charged me $150 for a seventh month of unlimited Crossfit and pointed me to the contract I signed that mentioned you had to cancel 30 days prior to leaving the gym. I tried to reason with the staff and get my money back for the seventh month but they were very pushy about it. Had I known/remembered that 30 day cancellation part of the contract I would have cancelled well before that 30 day window. If you sign up at this gym make sure you remember this part of the contract because they are almost criminal about sticking it to you on this. The management just cares about getting your money and they treat you like cattle instead of humans. I did Crossfit at this gym. The programming was very average despite an excellent facility. They should really incorporate more diversity into their Crossfit programming. It became very repetitive so I left and went elsewhere. The nice facilities are the only reason this review gets 1 star instead of 0. Didn't expect to have this bad of an experience from a gym that seemed so promising on the surface.

Xcel is a clean and as others have mentioned, spacious gym that has many tools for the "functional fitness" type athlete. HOWEVER, in the last month I've attended 3 spin classes where no instructor has shown up. That's unacceptable in my book. If people pay to come to classes, you should have someone there to teach the class on the schedule or cancel it. Also, the person that checks you in at the front checks you into the class you're going to so if the class is cancelled, they should tell you. For the record, 4 people were stood up for spinning today and it does not say cancelled on the schedule.

Terrible management. Boring trainers. Lots of hate between the below average trainers and the crossfit people. Owner has no clue what he's doing, total rookie. Who needs all that drama. Read the many other negative reviews, and see that that we all say the same thing.

Staff is friendly, equipment is great, easy online sign up for a variety of classes, wi-fi, great child care where the kids have lots of different things to do, big and open and enough equipment that it never feels packed, great locker room, --I drive across the valley to work out here because it's...comfortable. It's my gym.
(I was noticing the bad reviews. Take note that these people can't even spell. lol)

One of the best gyms in the state! Staff is always friendly, gym is always clean, and top of the line. I love working out here!

Friendliest and most knowledgeable staff! James N. best personal trainer but I d take Mike in a pinch! They also offer physical therapy...McKayla is great!

Xcel Fitness is amazing! Staff are friendly and the facility is top-notch. I highly recommend.

This is such a great gym with great equipment, classes and instructors. Unfortunately I had a few bad experiences resulting with me ending my membership here. The daycare was nice, but they constantly had the tv on, which drove me crazy. My children are young and I limit their screen time, and I really don t like them to be glued to a screen while I workout. But that s my personal preference.
I had also signed a yearly contract, which they changed some of the rules on. They originally said that they would not charge me for freezing my account temporarily, but ended up charging anyway. After that, I had had enough and just never renewed my contract.

Gym is impeccably cleaned and maintained. The equipment is in great condition. The gym owner is open to suggestions for new equipment. The staff is very friendly. I haven t used a personal trainer, but I ve gotten to know several of them, and they are very nice. Xcel has a much different community feel than other gyms I ve been to. It is very welcoming and friendly.

A gym rat's playground. Probably the most advanced, well kept gym I've ever been to.

Alex is the best trainer on planet Xcel. He is my idol and if I could be a 10th of him, then I d pay $211.58 in a heartbeat. Teach me all the workouts all day long, brah. Nick, promote that hunk to a trainer ASAP.

Alex Assisted me with registering for a membership. He addressed all of my questions and it was an easy and great experience. Super nice facility, highly recommend.

I love Xcel! The best gym in the whole worl. I highly recommend it

This is a great gym. There is all the equipment you need for a good workout. Emily was fun to workout with and showed me some great exercises.

I have been going to Xcel for over a decade. I have always found it to be on the cutting edge in equipment. They hire the best qualified trainers. They offer independent class offerings as a subset of the whole gym. They are by far the cleanest facility and are constantly maintaining it. Highly recommended. It is not your contract factory of $10 and $20 a month offerings counting on you to show up for a month and not go back. They want you back and they count on it.

I first went to Xcel for a event/class hosted by Kelsey Wells. The class was so much fun and I got an incredible workout. The staff was extremely friendly and the locker rooms clean. Xcel has everything you could ever want in a gym! Highly recommend

high quality facility and really knowledgeable, capable, enthusiastic training from my trainer there, Alyse Muller - she's genuinely invested in my progress and well-being, excellent at helping me regain lost mobility and strength from old injuries, and tons of fun, too :)

I ve been going to Xcel for 19 years and the current management has made some incredible changes. The staff extremely friendly the minute you walk in the door. It is hands down, the best gym in Utah! The possibilities are endless at Xcel. I love that I can participate in CrossFit and yet have the option to do traditional weight lifting and cardio all in one place.

Facility is likely one of the most advanced and impressive in the country. If you are a fitness geek, this place will not disappoint.

I have been training at Xcel for many years. The facilities and trainers are excellent. Great place to work out!

Staff was very pushy when I came to tour the facility. Decided against them for that reason. That said, facility appeared clean and well maintained during my one visit.

Love this gym! Especially great childcare and snack bar. Awesome yoga, barre and Pilates classes!

Most versatile facility you will find in Utah. Whether its weightlifting, yoga, pilates, crossfit,spin, there is an endless bound of fitness capacity here. Everyone starting from the staff on is friendly and passionate about making you a better person. Highly recommend Xcel to any person of any fitness level.

Great selection of equipment, classes, yoga, crossfit, etc. Fitness staff is great

Great variety of equipment, CLEAN and a friendly staff. Their kids club is awesome!!!

Pros: best gym in Utah for personal training/personal workouts, excellent group fitness instructors, clean!, positive vibe. Cons: expensive and very limited group fitness options compared to Lifetime and Treehouse. I am one of those unmotivated people that needs a class to get myself to the gym so I will be switching when my membership expires. Vasa? Geez.

I recently joined Xcel and I am so happy I did! All of the staff are extremely friendly and kind. The gym environment is clean and members are respectful. I completed my initial assessment with Emily Kershaw and she was amazing. I learned so much in just one hour with her! She is professional, knowledgeable and made our time fun and functional. I would definitely recommend her to anyone seeking out personal training.

Xcel fitness is such an amazing place to workout at. Very inviting, amazing people and great motivation.

Have been a member here for years and never had a problem with the place! The facility is kept clean, the equipment maintenance is kept up to date and the staff and members are extremely nice and helpful!

This is an incredible facility with wonderful staff and equipment!!!!!

Great space, really nice people!
Always awesome when travelling to hit up a gym, made to feel welcome and at home.

Thanks crew, we really enjoyed training here!

In person or on the phone I couldn't get answers to my questions without becoming a member first. Front desk staff could use a lesson in customer service.

Xcel Fitness is the best gym Ive ever been to hands down. Between the staff and personal trainers, everyone is super friendly and very helpful! This gym has an incredible amount to offer from their classes, equipment, and facilities. Everything is kept so fresh and clean. I have been at Xcel for about a year, and not once have I ever had a bad experience with the people or the gym itself. As long as I live in the area, Ill never go to another gym. I highly recommend Xcel Fitness.

Always clean, friendly staff and friendly members! High recommend to Anyone!

Love it but the janitors are always cleaning the floors between 530 and 6 during the week, which I assume is the busiest time of day. The chemicals they're cleaning with hurt to breath during a cardio session.