wow topkapı palace hotel Review

Extra hotel, the rooms are great, the food is extra, the atmosphere is good and the animator Emir and Daniel were the best.

Everything was great this our first trip with my family ) actually we came a bit late cause seosan already has finished here but i can clearly say that still going on in Swandor ) we really enjoyed it <br/>Mainly evening programs are makes You up<br/>Because there is no free day for nonparty ) entertainment team been always around You up and they make You sure mood stay up we know some of them names Emir Daniel and mensah but thanks a lot for everything)

The service is relevant, the cleanliness, the taste of the food is excellent, even while sitting at the bar for breakfast, they constantly ask if you want something. For a hotel with such a large capacity, this interest makes us think that the money we pay is worth it. Orange juice, which is only for breakfast and paid in most hotels, is unlimited and free. All fruits were fresh and spotless. There was never a food, salad, dessert and fruit varieties that evoked the feeling of 1 day ago, everything was very fresh. As someone who has seen the Topkap palace, the concept was compatible.

The hotel pulls more for three than for five.
I will name a few of the hotel's pluses and minuses, because of which this hotel will ruin your stay.
+ excellent food, many choices
+ the view is beautiful, the hotel itself is also
+ a lot of entertainment
And now about the cons.
- terrible service.
Until you complain at the reception, no one will change your bed, toilet paper or clean up. I don t know why they go into the room every day and create the appearance that they are cleaning, if they don t even put a roll of paper and have to run after them and ask.
One day after complaining about their service, she came to clean the room and after cleaning she asked for a tip.
I leave a tip in all hotels, but only after I see excellent and high-quality work, for example, in Sirena Bilek (a very good hotel), my aunt cleaned my room and each time brought fruit, sweets, or made the bed beautifully, making different molds from the bedspread , so she didn t even feel sorry to leave money every day, but judge, she wouldn t want to tip, after all, after one cleaning, and then through a complaint and scandals.
2) I blew my neck and decided to go to the sauna.
in all hotels, expensive and not expensive, it is included in the price of the voucher, and you can visit it at any time, but not in this hotel, as I understand it.
At the counter my sister and I were met by a girl named Marina, and we asked if it was possible for me to take a sauna, because I had pains in my neck, to which she, no wonder, began to offer her massage services, etc., she offered a 30-minute physical massage for $ 40, which it seemed to us a little expensive, we told her that we would think and decide after the sauna.
She was stubborn, and followed us to the locker room, offered all her services, said she would even make a day discount for $ 34.
After taking the sauna, we still refused and said that it would be better to buy a warming ointment, to which she replied "well then, steam up in the sauna, take your towels and leave"
It was a shock to me.
In fact, I'm not a scandalous person at all and decided not to attach any importance to this.
But in more than one hotel, the staff did not allow themselves this.
In the plan, well, I refused to take a massage, but I still remain guests of this hotel and have the right to be in this sauna, whether you like it or not, the sauna does not belong to you Marina, wake up so I wanted to tell her this.
-wi-fi generally the question "is he there !?"
He does not work anywhere, in all the hotels in which I have been, even if there were problems with wifa, he always worked at the reception, but even here this hotel won all my expectations.
It just doesn't work elementary for whatsapp.
-If you are a fan of the crowd, then you are here.
- the stench in the toilet doesn't let me sleep, my sister and I even poured out a bottle of perfume, it doesn't help, it's impossible to sleep at night
- there is a new building and an old building.
When you buy a ticket, the agency says that you need to ask to move yourself into a new one, in price they are the same "type"
But when you arrive at the hotel, for some reason they say that it is for an additional cost.
Although it seemed to me only "suites" for an additional one, but what comes of the "standard" class, even in a new or old building, should be the same for the price.
Or indicate in the vouchers what is more expensive in the new building, so that people know and not be deceived.
Because on sites you post photos of the new building, not the old one.
And in general, I will recommend hotels in which you will have a good rest and will not soar your brain because of this.
Sirena Belek (the hotel is just, well, there are no words, just good for everyone)
Orange in Kemer (youth, noisy, but also very good for everyone)
From expensive Ela Quality in Belek (all 10 stars hotel)
Alkochlar in Kemer (everyone liked it, the choice of food is really small, but they say from this year the food there is excellent)
Crystal Aura and Flora are also good, the service was really lame (so it seemed to me), but after I arrived here, I realized that everything was fine there, despite the fact that the cost of a ticket to Crystals and this hotel are the same.
Well, good rest to you, I hope the hotels that I have advised you will please you.

It is a very nice fun place, the staff is friendly, quite concerned, eating and drinking number ten, the pools are very nice, the sea is middle ... the service is very good for the money you provide ...

Beautiful, comfortable, plenty of space, concerts, in a word cool.

The mentality is well organized, the staff and service, poor

From the point of view of a tourist I can recommend the hotel very much. In particular, the architecture, the pool area, the beach section are very noteworthy. The food and the service are great. Every single employee, especially in the animation ibrahim and Daniel are very attentive.

Food is very abundant in terms of variety but there is no flavor ...
Because it is crowded, there is excessive noise in the restaurant ...
Pandemic measures have been tried to be taken, but no tourist does not comply ...
It has sea stones and rocks, I'm not sure if it deserves a blue flag ...
The staff is caring and friendly ...
The noise of the next hotel is not avoided in the landside rooms ...

The foods are great so delicious i feel exactly i am on holiday thank you ebru, cinar from reception and big thanks to guest relations Onur and Almira, Guest relations perfect staff

Great. Would go back again ... Unfortunately, the price has risen considerably. Good rooms friendly staff nice animation. Good beach. Great food, unfortunately bad draft beer

Last week we went for a holiday in the hotel facilities nice hotel nice pool sea etc. ideal food for children nice but cleanliness of the mediocre mediocre nice hotel in the room we used in the cup of water filled in the bathroom was left in the first room we were in the dust 3 times we were looking for the reception even though the last floor staff personally found the bed sheets did not change every day did not correct the food was very nice flies were disturbing
Most recently, now the pillows have changed, but the dirt was dropped on the bedside table and the duvet was thrown into the baby bed.

Before coming we searched this hotel a lot and when I see pitc. I liked so much this hotel. We came with my family. We love Antalya. I can tell that everything was great. A super hotel especially for children. My boys always wanted to go to kids club. Mini club always have activity
Also entertainment team was successful thats why thank you ebrah m and dj denis
The Xone club is great if you are in the party mood, it s full on but we loved it

The adult pool has a depth of 1.40 everywhere and was small. Apart from that everything was great in the dishes room etc

We had a wonderful holidays! A very kind and special thanks and regards to Mustafa Bey, Margarita han m, dris Bey, the nice girl from alacarte restaurant (from Kirgizstan) and the very kind lady from Serbia from the welcome area! Very pleasant and beautiful hotel with large pools, nice beach area, promenade over the sea and many more relaxing areas! Very good for families with kids.

The hotel is very good, I had a nice holiday. In corona, precautions were taken perfectly and well. I congratulate the hotel on this issue. Parties and entertainment are very good at this hotel. The darts are done by ibrahim. DJ work writer plays nice music. The staff is relevant and very friendly. We are very pleased with your hotel.

We did not encounter any problems during our family vacation, which we have held once a year. The hotel is renovated, the rooms are clean, the staff is friendly. In addition, since the hotel was very foreign, Russian music was played a lot in the first days, we conveyed our suggestion to customer service and instant feedback was provided and the types of music were changed. There was a separate activity every day. (Foam party, live music and pool party every evening etc.) Everything was very nice for us.

Great enterteiment team !!! Especially beco ibrahim olcay serkan thank You so much.. they are so lovely and helpfull for us se You nezt years guys

We went to the hotel for a 5-day stay in September, we were able to have a 2-day holiday in the other 2 days in the hospital emergency and we had a consecutive discomfort, first of all, then my wife and last I (diagnosis: infection) did not enter the hotel and the possibilities of introducing an officer to express our problem when leaving We were not interested in the problem we were working with the task was not very relevant, and we did not have to fight for the inconvenience of the disease and the only two days we used to shelter the hospital exit for the first 2 days and the first 2 days we left the hotel with full disappointment. after the caller would return to the relevant friend, but he did not return sincere intention to believe that the human wish I had lived literally (because of the disease due to material yiprandik material) to make efforts to compensate on the end of the effort and would be happy to see the result would be, we would be happy. Because in the case of health, it was an indisputable situation that should be accepted and tried to be compensated (if swandor is institutional ..)

The hotel offers quality and clean service as cleaning service in this pandemic. A place to stay with peace of mind

I've been to the hotel before. But it's more beautiful than before. All rooms in the hotel have been renovated. A hotel that attaches great importance to hygiene. I liked the waiters working at breakfast and dinner being friendly and very interested. It's full of endless activities all day long.

Was amazing stay at the hotel , food varied , the special about it that you can eat during 24/24 hours with good service

Thanks for a safe holiday in your hotel during the Covid-19 process. The measures were pretty good. We had a fun time at the facility. It is a facility especially for families with children. Thanks to all staff

Generally speaking, we were satisfied with the hotel, it met our expectations in general, the negative aspects were that we could not go to the beach, the sun loungers on the pier were very intertwined. The working hours of the bakery should be longer than us. Apart from these, the hotel was clean, the food was satisfactory, corona measures were taken and all employees were attentive in this regard. I would like to thank REM, who works in the guest relations department, who helps us in all matters and does her job well and meticulously.

Everything was perfect beside foods. The best things we love here are the evening shows and the animation team; especially Fahrettin was very lovely and friendly person.

Management of all kinds of services to satisfy the guests

Our entrance to the hotel and registration was very fast. Pandemic measures are very high and clean air is given from the air conditioner. Our rooms are very nice and cleaned every day in terms of cleanliness. The general area and architectural structure of the hotel are nice and clean. Restaunt food is good and service is always there. We can find empty tables. The drinks in the bar are good and the service lady is successful. Animation show programs and activities are full. We can't keep up. Ibrahim, Olcay, serkan, beco are very good. The hotel has a friendly staff. I don't forget the pastry shop, it's fine there.

We are staying at the hotel for two days and we are very pleased with everything, especially in the matter of cleanliness. I congratulate the hotel staff for their efforts, especially during the pandemic process.

1. We stayed at the hotel between July 22nd and July 26th with the Jolly tour car. The friend of Jolly tour did not make any presentation about the hotel when we entered the hotel. So he didn't do the information. At the entrance to the hotel, they led to where the bell boys were, but there was no one there, so we pulled out our suitcases.
2. The hotel has a complete mess. If you do not put your towel on a sunbed in the pool or on the beach in the early hours, you will definitely not find a place to sunbathe.
3. Super visibility is bad. Apart from night animations, meals are eaten in complete turmoil.
4. The mask is distributed at the entrance of the refectory, but the hygiene is very bad.
There are 5 sands and sands of pools.
The furniture in the 6 rooms is nice but in the family rooms 2. There is no toilet or bathroom.
7. They start lifting breakfast at 10:30, while you are getting your cheese, the salami are removed.
8. I think there is some treatment for his man.
9. Snack bars are weak
10th place We learned that there was a patisserie at the hotel.
11. I do not count our expectations of that lahmacun in Hurrem restaurant.
I would write this much more, but I have jobs. Do not get it wrong, we were treated well. I certainly did not write anything. All my thoughts and impressions. We are a family with a holiday experience in 2 different hotels every 1 week.

Nice family hotel.The staff at the bar do a great job

The hotel is brilliant! Service is amazing, as is the food, entertainment, hotel room and everything else. However I would like to say a huge thank you to the Rino Kids Club. The team is fantastic and sophisticated, always looking after your child to the best of their ability, especially Dima, Kristina and Julia. They are absolutely amazing and I would definitely recommend to leave your child with them as they just wouldn t want to leave the place! They do face painting, arts and crafts, playing and many more fun activities for your child to take part in. Final thanks to the bartender working at the Mahzen Doir bar named Kanat. He was by far the best. It was clear that he was very knowledgeable in his work and took pride in the drinks he made, trying as hard as possible to keep his customers happy. He offered great advice on what to order, giving great detail on each. He was very fun, friendly and stood out from the rest of the staff. Would definitely recommend going, it s a place you won t regret going to.

All in all, good, if not for the problems inherited by the old owner of the hotel. Check-in will have to wait, but if you donate $ 200, you will immediately find a ready-made room. There is no sand on the beach, small pebbles with debris, sun awnings are well executed. The sea is full of pieces of plaster, pieces of concrete and even rebar. People are constantly pulling out pieces of concrete from the sea. There are not enough sun loungers near the pools, I had to occupy at 8 am.
This hotel has no restaurants, ordinary dirty dining rooms. There are some kind of rubber mats on the tables, no cloth napkins, no tablecloths, they save on paper napkins. The women brought evening dresses with them, but nowhere to wear.
The food is monotonous, but you can't go hungry - cutlets, chicken, fish, vegetables, etc. Crowds are annoyed - everywhere where something is fried, soared, boiled, queues line up, although I saw a lot of empty posts of cooks. For the beach 3 *, for food 4 *, for the organization and work of management in the restaurant and other places, there are even a lot of 2 *. There are no complaints about housekeeping, therefore 5 *.

Another important point is drafts. It is not for nothing that the real TopKapi was called the palace of shadows and rustles. The architect copied the hotel and drafts.

On the territory of the hotel, near the pools and in the amphitheater, the sound is terrible. Although in Turkey there is one principle of good sound - the louder the better. And behind the Sultan restaurant, how to cross the bridge is an openair-type stage with surprisingly not bad sound, you need to pay tribute to the audio engineers, they worked well.

That's all, we drank coffee, but the sediment remained. There was no desire to return again.

We checked in around 11.30pm & was told about the bars open & the late buffet so we were able to get a bite to eat. Room The hotel room was big, modern, cleaned. Amazing staff . Thanx A specially to entertainment team Dj Eser and ibrahim great !

It was very nice, we had fun, I did not want to leave the room, it was very comfortable, I enjoyed the water slides, there were 2 piers, the piers were fine and the sea was perfect, the pool was great, there was a club dance in the morning. We are very good people with love, we had so much fun

Hello, in this pandemic period, all the precautions have been taken, and it is a place we do not want to leave. It deserves all or even more of all the stars, thank you very much for everything

Hello,
Swandor hotel resort was perfect outdoor many nice flora indoor beautiful bars, restaraunts always you can easy find spot to rest vsery big site.
Specially remember entertainment program and evinings partys speacial thank you for Emir and Daniel . thank you guys.

Positive: the staff is very good. The rooms are very clean, the sun loungers are enough, sometimes you can not find a place on the pool side. The drinks are successful, the snack (beach restaurant) is very good. Even if the evening is hungry, I would also have dinner there. The evening is very good. The hotel really enjoys.

Negative; there are many dishes but always the same food and desserts. turkey turkey, donut doner, dont know what to do. Chicken and fish. Red meat as a meatball and adana. One evening as well as a knife. Don't expect too much meat to grill.
I did not like the sea. Most of the time, the waves are fluctuating and constantly ironed. You shouldn't step too much.
If you come by car, you may have a parking problem.
The elevators are very slow or not enough. You can spend half of your time while waiting for the elevator. If you hold the room from the lower floor, you will not experience any elevator problems. I did not use the elevator that was on the 3rd floor.

Hotel in renovation. Request block 1 which is renovated. Especially not the 5 who is on the edge of the national. Delicious food

Fabulous all inclusive resort. Staff brill and service excellent . Plenty of choice of restaurants and bars. A great place for a relaxing holiday.

The hotel is an old hotel.The rest of the work is not enough. The baths of the baths very old shower curtains still have seen the old carpets old time to change the past too. Red meat is a little weak as well. an uncooked fish meaning to make it grilled. the other place in the bar that he is shot at another place in the queue of pancakes.Sabah breakfast. Do not go with great expectations.

It was one of the most beautiful holidays we had with the whole family. We stayed 8 nights and 8 days. My kids and we had a great fun, everything was super!

Very good hotel in terms of rest. We were pleased with the staff and hygiene. Thank you to all department employees.

We have been staying for about 5 days, although my daughter is in a high risk group, precautions have been taken at this hotel, and everyone we meet is incredibly attentive.
keep in mind at the entrance, clean the room, service speed, food types, the number of people per square meter of press is very comfortable.

It is one of the hotels with the highest interest of European and Russian tourists. A very successful team works in the hotel. I wish you continued success.

A Perfect Structure, All kinds of pandemic pans are received. Friendly and helpful Personal.
Food is really delicious. There is plenty of red meat. Drinks are original.

Every time you feel yourself in the topkap palace, everything is tried to be done in a single-in-one dining experience, you see yourself as a king, especially when you see the evening meals at this price, such a last minute opportunity, thanks to the Minister of our company. Everything is very nice but the bursa goal is to produce solutions are not tasty my only advice is that the grills of charcoal on the charcoal fire, I went to most of the hotels in this price I did not find this hotel at the last minute you will not regret the bride ...

In general the pandemic was also good. It deserves 9 out of 10. Top 3 in hotels I go. I like it very much, I recommend it. During the holiday, I would like to come again, thanks to Ecrin Han, the most relevant staff, brahim, from the service and the service.

The hotel in general was adequate in everything. The pool is great, the aqua park caters to all ages. The sea was clean, the beach was fine sand and the pier was also offered sunbathing. The rooms are large and spacious, cleaned every day.Restorant is adequate. Patisserie should definitely go. The bar is nice. Surprisingly, the staff were polite, courteous and friendly, as if their guests had come, as if they were their guests.The service was very good quality and fast. You can get any kind of service without waiting in line. It was the best of the hotels I've stayed at before. Even my daughter felt the difference.

Needs a lot of repair plus they don't have no smoking rooms so I had to change my room because of the smell
The Internet is not free in the room it cost about $10.00 per day per phone
but definitely not 5 star hotel

Culture is not represented by Turkey. Plant Top! Animation is oke ... Emir is committed to my concerns.

When I go to this hotel, the most important thing for me is the taste of the food, the diversity and brand of the beverage group. In addition, the flow of service is as successful as the stars in cleaning. The employees are well educated and friendly. The quality and experience of the hotel management staff is reflected in the functioning and order of the whole hotel, not without thanking them. One of the rare hotels we could go without hesitation. Have a good holiday to everyone ...

noisy rooms, upper floors (due to the sound of booster / air conditioning), Asteria adjacent blocks (due to the transformer sound of the next hotel) should not be preferred.

daytime activities are good but evening activities are very poor, the neighborhood has an air of wizards, dancers / singers of the neighborhood

The beach is nice, the pools are clean and controlled, the food is average, the bottled drinks are extra, everything comes in glass

the reception is insufficient, "there is intensity" the most used sentence, for example: "... due to density, I will try to help as soon as possible" you may hear very often

hotel general cleanliness is good, rooms are renovated and clean

First of all, the measures taken about covid - 19 are very nice, close to the sea, the number of sunbeds is sufficient, the pools are very good, the advantage is good, I recommend it to everyone.

The hotel has been completely renovated, we have been a topkapi guest for years.

This is my first time to Swandor and I am leaving here satisfied. I was very pleased with the measures taken from the cleaning due to Covid19, all of the employees are friendly, gentle, this was very important to me, and we thank REM lady who works in the guest relations department and she was very interested in us, including my husband and friends. The cleanliness of the rooms is also detailed and sparkling.
thanks Swandor.

Our holiday at Swandor hotel was perfect! The service was very good, the food was delicious and the whole hotel staff was very friendly. Our best ratings go to the OLCAY and ZULIAHA from the entertainment team. We will miss you guys! Best regards, Mirnesa & Asim.

Had a fantastic holiday, hotel was lovely, animation team were amazing especially Emir, Daniel, Ibrahim, Fahrettin

The hotel is great.service super.Emir and Daniel are great people leading the action !!!

The spa part of the hotel is excellent; 2. The best spa I have seen. The sauna section is very spacious and you can watch the outside thanks to the glass compartment d the steam section was also very effective and clean.

The rooms have been renovated in the old style that needs to be renewed and our section of our stay did not have a section to put towels and wets.

The pool is also very large and deep. When the sea is entered from the pier, there is no blur on the edge.

The dishes and products are of very good quality but the number of staff needs to be increased very little.

We have been staying at the hotel for 6 days. At the entrance, they took our suitcases and handed us the room number and they sent the girl to find the room. Husband at the hotel we searched the room. Most employees do not need to communicate. It was surprising that most of your staff were foreigners. I feel like I'm in my own country. They don't understand what I want and they give you different things. They're picking up unfinished food right now without asking if we continue. As fast as they're not on the table, they put the plates on the floor. I'd better give my transmission. The deficiencies in the rooms are not overlooked every day. Apart from its animation team, the hotel was very nice, the sea and the seas, food and drink. We would also like to thank Azad Bey and Ozan Bey who have been communicating with our staff members for their attention, relevance and smiling faces.

I love this hotel! He is just super suitable for holidays with small children.

Food, great

Facilities, great

Staff, bang average

Guests, the rudest people on earth.