Airport underpowered for the number of passengers. There are no seats available for waiting.
Also, they board passengers at the fairies to make them wait on the stairs. On 09/13/18 I arched myself on the flight to Bologna and I was waiting on the stairs then inside the bus with my over 80 year old mother for more than half an hour on my feet!
Without a doubt the worst passport control service ever! Only 3/4 members of staff for hundreds of people. Poor layout as the queue for passport control is right next to the queues for several gates!! If we had known this we would have arrived an hour earlier as we were in the queue for over an hour! Due to this several flights were delayed! At no point did any staff apologise which is appalling! Shocking
When I read what kind of junk is written, I can only say !! stays at home and takes a vacation on Malle.
A very nice airport, however, if you want to drink something or a beer it costs you above all at the bar in front of you ahi balance but if you are on holiday do not think about it really happy holidays at all
This is a busy little airport serving the East coast of Sicily.
The staff are friendly and helpful.
One year I was wearing a red long sleeved Iron Man shirt for the flight home.
(And, yes, it does look like a red Spiderman shirt.)
As we were going through Security a large Security Guard walked past me and starting singing the Spiderman theme song (Spiderman, Spiderman) in English!
It was very funny as you would not expect humour from a Security Guard at an airport.
If you want a bottle of water then go to the small Siciliana's Bar/Restaurant/Shop on the far right AFTER Security and BEFORE Passport Control..
If you want a bottle of water and a glass of wine then go to the large Siciliana's Bar/Restaurant/Shop on the far left AFTER Security and BEFORE Passport Control.
Bottles of water cost 1.70 each and large glasses of wine cost 6.00, 7.00 or 8.00 each.
Scandalous
disorganized
incompetent
Rude
NEVER SEEN AN AIRPORT SO
ALITALIA then! It should make the end it deserves
EVERYBODY AT HOME!!!
Lots of facilities and buses to go almost anywhere in Sicily and Rome. See buses timetables below
Large Airport and very crowded. The organization is not the best but the detail that passes to the eye is the numerous inland areas with mold and poorly treated
it has been normal for 3 years now to wait 30-40 minutes for luggage. A shame. Disabled people included
ATTENTION: you cannot enter if there are more than 3 hours before the flight departs!
COVID period: having closed all accesses except one inbound and one outbound due to queues, gatherings and delays. Other reviews say to show up well in advance, but ATTENTION, the guard at the entrance will not let you in if there are more than 3 hours left before departure. On the site and on social media I could not find any communication about it. Like us, literally dozens of other people were rejected at the entrance, demonstrating the lack of communications from the airport.
Very chaotic and long queues to get inside the airport and at the security check. Plan enough time before your flight departure!
An airport is small, but with all the services, the first stop in the south for total passenger traffic and the second Italian airport for national traffic, catania is served by catania fontanarossa airport, it is the main Sicilian airport and since two thousand seven it is dedicated to the famous communicates that the Catania airport will implement some changes to ensure the maximum
Badly organized and not respectful of government regulations on Covid-19
Our experience was rather weak. There is hardly any seating, the toilets are massively overcrowded for women. Almost all signs are in Italian only. Then we had to wait forever (over an hour) for our luggage. A group from Rome who arrived later came before us and led to further confusion.
The staff don't know how to manage volumes. Queues everywhere and no management. I stood in the 'speedy' boarding queue for 30 minutes (still here) I dread what the security queue would be and the eventual boarding of the plane. Plan a number of hours here if you do travel here because they are not organised or willing to help unfortunately.
Bad experience, gatherings both inside and outside the airport, really many and too many people without masks piled up in front of the airport entrance doors, security and prevention rules are not respected at all. All in the face of law enforcement.
It is absurd that during a pandemic that affects the whole world, while announcements about social distancing and the rules to be observed resound from the loudspeakers, they thought well in this airport to create a giant coil with corridors less than a meter wide to get to the controls before the boarding. The way they are handling an emergency like this, this airport should be closed.
Not a great car rental. Too far away and unclear. Airport not great either.
Caution
There is a real risk of being BLOCKED (seized?) In the "short stay" car park due to malfunctioning of the automatic tills, in turn located in the unlikely places like treasure hunt. You will not even have the assistance of the Municipal Police, who despite their presence in the airport, do not know the problem, nor the solution so much that, one might think that they happened there by chance. Sorry to say, but abusive (however illegal) car parkers were more efficient
BE RESPONSIBLE
At the boarding checks they let us down 2 jars of honey bought from Zafferana Etnea and two jars of chopped chilli because they exceeded the maximum size for hand luggage by 10g. Fortunately, the security girl was sufficiently outdated that she didn't check our bags thoroughly.
Anyway ... Buon Appetito!
Especially flee this agency, it's a real scam and the staff is incompetent. Prefer a better known brand, like Sixt, certainly a little more expensive, but more honest. Even if you have to pay in advance by CB, on the spot, if you do not have a CB on which is mentioned "credit", no possibility of being entrusted a car and you lose the amount which you had to pay. The staff justifies itself by explaining that the CB "credit" is essential to be able to block the deposit and that the term CB "CREDIT" is well stipulated in the contract. With our credit card, we had no problem renting from Sixt.
I suffer from diverticenes I could not see the movie What is called Final destination 1
Crowded, long. Very long. Nonchalant staff as possible. No seats to sit. Avoid if possible this airport is amazing due to its mediocrity.
well organized from Terminal A (arrivals and departures), passengers are directed to a long cordoned corridor towards Terminal C, where an excellent organization of doctors and staff carries out quick swabs to all passengers arriving in Catania.
Well what to say?
First I'm in my native land, then I'm not far from the place where I was born.
And then there is more beautiful to see once you fly, a magnificent city, with the beautiful Etna behind it, and a view of the sea that you would not tire of for a lifetime, even if some parasites are there.
W'la Sicily! *****
Confusing airport where disorganization reigns supreme.
Chaos is the key word to describe this airport.
I'm not a big traveler but I took the plane sometime.
Personally I found the environment fairly clean. My flights have always been punctual. Never a lost bag. I may have been lucky but the bathrooms were fairly clean. I considered the security checks to be normal, neither too long nor lengthy or insufficient and hasty.
I caught the pigeon at the terminal that left the souvenir on a seat and it remained dirty until I left but I don't think we could have everything.
Obviously it is not at the level of major airports like CDG but not even Catania has the same population as Paris. I don't think it's that bad.
Management linked to Covid-19 impeccable. Slow as always when returning baggage.
Small airport. All known car rental companies, with their cheap providers, are represented.
Too small, no sidewalks outside, simple restaurants, too many check-ins at a counter, airport much too small, no seating, flight there and back over 30 minutes late.
Convenient and relatively modern airport in Sicily.
The toughest airport. Crazy long queues, dirt, disgust, little space. We are forced to sit on the ground, there is no hygienic needs on the toilet. I really don't understand how such an airport in the European Union can exist.
Moreover, refreshment prices are astronomical. One counseling meal for 1 000 Czech crowns.
The toilets are dirty but not during the day
with urine encrustations in the urinals the filthy sinks look like a 3rd world airport to me.
At the reception with very few staff and moreover late many super smells and little who work and also many of the staff who walk around
Men bathrooms at arrivals are disgusting, you save yourself from covid but not from malaria
however small, super efficient organization.
So many nice shops based on Sicilian flavors
Easy to navigate but too small for the number of gates. Not enough seating
Terrible airport. No trolleys to be found outside the arrival hall.. wheelchair service stops just outside the arrivals so the passenger has to the walk to a tourist bus for example. My luggage was put on the wrong belt and resulted lost. 3 days of calling a machine still said the suitcase had not been found. At last a friend went to the airport and discovered that had been there all along. Total lack of interest in passenger service. Long lines for the toilets which are dirty and missing paper and soap.
The bar in front of SICILIA'S gates (after the check on the left at the bottom, up the stairs) sells very sad sandwiches at a high price, the staff who make no effort to appear interested in their work, comment in dialect that now the line of customers already long, it will make it reach the planes! But I say, can you?
I notice that the employees do not have a cash desk, but an automatic machine that gives change and receipt based on what you buy .. But I say ... You are dealing with thieves and instead of renewing the staff, avoid letting them touch the money with this ploy? Very sad to see. Shameful in a land so beautiful and famous for hospitality.
1 star for the price of taxis ... I live in Catania 2 km from the airport, it takes no more than 10 minutes. I had to take it out of necessity, price: 25 (without invoice). A robbery, unfair.
Horrible airport!!!
They can't handle the Corona situation. If you want to stay healthy then stay away from the airport.
It is absolutely essential to go well in advance on the flight to be taken for security checks, the queue is very slow as there are only 2 open entrances independent of the number of departing flights !!!
Airport according to my opinion to be improved, why not put some sound-absorbing panels and avoid the continuous rumble of voices and sounds?
Catania Fontanarossa Airport
Small in size but efficient in context, the road should definitely be improved on the outside.
Anti covid prevention regarding the safety distance not respected
Saturated airport with long waits at security crossings. Many planes late. The only benefits of this airport are the multitude of destinations and the good connection to the center of Catania by bus for 4 .
Fontanarossa ... Catania International Airport ... Small airport in relation to the huge passenger traffic, but well distributed. the passage to the vehicles on the road in front of the arrivals is forbidden (ground floor), parking also at about 50m .. for a quick greeting use the elevated road in front of the departures (first floor) where the use of means of transport is allowed, not you can park but you can stop for loading unloading people-suitcases. Car parks for short and long stops even a few meters from the airport .. Before leaving in addition to the various clothing stores. of electronics ... restaurant .... it is good to also visit one of the bars and enjoy one of the excellent Sicilian specialties,. . I love the "cannolo with ricotta". As for the boarding .. efficient luggage control, no long queues .... You don't have to walk long corridors to reach the "Gate" on duty .. And shuttle buses are often used to reach the planes ...
Think twice when you book a ticket here. Very bad experience
It is not advisable to use this airport. Unannounced delays, misery, disorganization.
File to very long security checks (almost an hour on average) because even at peak times only three or four passages out of 11 are open. Several times you risk losing your flight even though you arrive well in advance of the indicated time. Total disorganization in parking spaces for cars. Police officers almost never present and even illegal and nomadic parking attendants at the entrance to the parking lots asking for money.
Organized apart from the inconvenience caused by some covid rules
Stratospheric files those who know the airport go by saying that they have boarding and nobody stops them. If you do, they skip the panels and nobody looks at them. They let huge baggage and everything pass.
Wifi unusable. First no IP address, then an insecure certificate and then a connection without internet. It's 2020.
Everything somehow rotten, hygiene anything but optimal.
Too crowded 3 hours in a row to check in the employees didn't know how to handle the situation and they worked very slowly, you can't have such a disgusting service .. they risked losing the plane due to the too many crowd at the boarding where one bank was active on 3 bad business card on Sicily, beautiful country but unfortunately we see that it still has too many problems.
Fairly basic airport. To console you you can taste a cannolo or arancino ...
I took the cannoli after the checks and despite having specified it several times he gave us the wrong cannoli. Little seriousness. I can not go back to change them. They should be more careful
I am 13 years old and had to travel only for Milan. My flight was leaving and I was still at Check Chin ... For the rest, very good ... the best airport in Sicily and the seventh in Italy ...
Worse than a nightclub and there is no air conditioning either
Probably well managed from the COVID point of view but for everything else I find myself having to do a bad review, not having the luggage storage I found myself having to reach the city center to find the only one open (via Mancini) with online booking , alibus without a real timetable, you know when it leaves the airport but you don't know when it comes back (luckily taxis), closed refreshment points and women's bathroom in a disgusting state (partly attributable to the airport but rather to the rudeness of some ) .. However it is a shame because all in all it is small and if exploited it could give more
The baggage handler lost .... despite our complaints of waiting for the return of the baggage .. he continued to play with the phone without looking up .... this indicates the great security of the fixed place .... obviously has a strong recommendation
Three stars are more than enough, the viability is not the best, the signage is a bit confusing, it is not immediately noticeable for those arriving for the first time in the station plane, it is not immediately intuitive, perhaps also because of too many paid parking lots, you can find them almost everywhere, as if the doodles you have to do with the car have been designed for this purpose, at the moment it is not possible, by car, to access the upper floor provided for departures, due to work in course, we hope that they will not last long, however with a pinch of attention in the end you can succeed in the enterprise that has been set for us. For those who want to wait for the arrival of relatives, friends and acquaintances or see them on the contrary embark, the only possible solution is to leave their car in the appropriate parking lots. The airport inside is modern and spacious but like all boarding points it suffers from the congestion of arriving and departing passengers often accompanied by friends and relatives. No problem for those who want to rent a car or exchange currency, it should be noted again to further underline the existing disorganization, for those who arrive by car with those who have to embark, the paradoxical situation that can happen to those who often end up being involved in a a tangle of lanes that only apparently lead to the entrance to the station plane, as this is only allowed to passenger coaches and authorized taxis, so it is not uncommon to see many departing users who get off the cars running taking advantage of the slowness of transit of motor vehicles. It then happens, for this same reason, that stopping for a few seconds or a few minutes ends up arousing the anger of those behind you who immediately begin to rant uncivilely and while this happens the traffic assistants, who do nothing to help you, they also recall very severely, telling you that there is a free parking lot lasting 15 minutes that you can use which, however, is not at all reported. But if I'm not a regular at Fontana Rossa airport, how can I find out about this free parking? Here, someone explain it to the traffic auxiliary in question .....
Just do not start from Terminal C as there is more at every provincial airport.
Good WiFi throughout the airport. A little waiting to check luggage. Limited places to sit while waiting for the gate to open
Not a bad airport, just do not rush to pass passport control, if there is still time before the flight. Waiting area is small, very small and meager duty free and complete absence of cafes. There is a pair of three machines with coffee and juices.
Good connection to the City and to the towns on the eastern cost of Sicily.
Broken baggage, gutted wheel ....
I have not received a refund, I have not received assistance as it is not included in the refunds ....
Meanwhile we have to buy a suitcase and so much money we have to put us.
Easy jet airline obviously
Good airport. High costs, personnel and sometimes inefficient services.
Extreme waiting times at check-in, now I remember why you should be at the airport 2.5 hours beforehand. An economy counter was open for 4 Lufthansa flights. The security check is a bit questionable for a European airport. Otherwise a relatively small airport that has everything you need. Duty Free, Restaurant, Food To Go
At times can be very busy .... Today experience was good I didn't have wait for anything maybe because of the covid 19 the queue were diluted fairly I wish it was always like this
At 20.50 I wanted to buy two arancini: I found only one; this after the check.
It is not possible to wait for luggage 40min !!!!! From Sicilian deep bitterness, always further back
Experience always relatively positive, neither technological nor luxurious, but a good port, a sufficiently courteous staff
Bad passenger assistance. They don't give info on delays. There are no seats. It's hot
Airport is not very big but it is equipped with all the services, very clean, with numerous restaurants at medium prices, and also quality, staff in order and friendly and quite efficient control services. To get there and leave there is a very efficient bus costing around 4 euros per person.
I often pass from here I must say that it is always very crowded and the controls are long and endless. The shops inside are slightly expensive but it fits in like all airports. However comfortable from the center of Catania and well served by buses of the interbus line etc.
Airport with poor signage. Traffic guidance to the rental car place disaster!
Long queue for check in. Very few facilities, Inadequate seating in departures by a long way, no refreshments after passport control. Suggest not to leave main hall until later. Secutity was, however, very speedy
The bathroom hygiene standards leave something to be desired. It would also be good to look for some method to keep pigeons out. You can also improve the Wi-Fi system. However, the management has improved compared to some years ago. Not too far from the city / highway, easy to reach.
From 31 July I insistently call for assistance with luggage to get information on lost luggage but the phone rings empty. It is shameful that after 4 days I have no news!
A normal and modern airport but with many failures. In summer it is always full so there is hardly room to sit and the line of the bathrooms is long.
