White Lotus Home Review

We have been buying/using White Lotus futons and pillows since they were first sold out of The Whole Earth Center in Princeton decades ago. Always have experienced the highest quality goods. It feels great supporting such an ethically and environmentally responsible company. Thanks for all the great nights sleep!

I recently ordered and received the Green Cotton and Foam full size mattress without chemical flame retardent. We love it; very comfortable and great quality. We feel so much safer letting our toddler sleep on this mattress as opposed to a traditional mattress. Thanks White Lotus!

I found White Lotus Home randomly online a while back when looking for flame retardant free mattresses and convinced my husband to give their products a try. Since then we have bought five mattresses (2-crib, 2-full, and our queen), cotton fiber fill for a bean bag chair, and 2 pillows over the last few years and have been thoroughly pleased with all of their products. Both of our kids unfortunately have chronic illnesses and I truly believe their products have made a difference in healthier sleep for them! Please continue doing what you re doing! Thanks again!

I'm very happy with the quality and comfort of the mattresses that we've ordered for our children's rooms. I appreciate the option of utilizing the natural flame retardant properties of wool, instead of chemicals in our mattresses, it also helps to regulate body temperature and keep everyone cozy. In addition to the quality products, they've gone above an beyond for me when it comes to customer service. I will be a loyal customer for years to come.

LOVE LOVE LOVE White Lotus pillows! We have several of the organic kapok and organic cotton ones. They hold up much better than 3-4 other brands we have. Also tried their mattress in a store and liked it too! Great customer service as well.

Love this mattress!!. 10 years ago, I bought a twin sized mattress for my little girl as she was transitioning from a toddler bed to a "big girl" bed. She still sleeps on this mattress and it has the same feel as the day we bought it. I didn't have a problem with the ordering and when I went to buy my younger son a mattress, I didn't remember what I got the first time. The White Lotus people were able to help me figure it out. So now we have two. I can't wait to replace our queen with one for us.

I ordered two Kapok pillows, medium stuffed. They were really full so I bought another small organic case for my little guy and ended up with three pillows for the price of two! They are light, soft and just as comfy as down...we all love them! I also ordered a wool pillow but even after airing it out for several days the smell was just too strong and I was unable to return it. Kapok is definitely the way to go! Thanks White Lotus.

My daughter loves her pillow from white lotus home. I love the fact that it is all organic. Great customer service and looking forward to purchasing more products in the future.

I LOVE LOVE LOVE my White Lotus Queen Dreamton, wool topper, wool pillows, buckwool pillows, and wool duvet! The Wool duvet is one of my favorite things in the world!

I am very satisfied with the high quality products and service from White Lotus. Thanks!!!

I LOVE my White Lotus Home organic mattress and kapok pillows. Thank you for making such amazing and healthy products.

I am highly disappointed in the return policy and in customer service. Most other stores I ve ever shopped at allow a customer to use a product for a certain amount of time to deterime if the item works for them and then allow free returns on items the customer isn't satisified with. White lotus does NOT. Their return policy is that they will only accept unsued pillows when returned AND the customer has to pay return shipping PLUS a 30% restocking fee. I ordered three different style pillows to see which we liked and now we are stuck with the two types that we tried out. Luckily we did not try one pillow. I had emailed customer service about returns previously and the response I received simply said that I had 30 days to return. It said nothing about the restocking fee. Now that I am ready to return I was informed of the entire policy. Sure, I should have read the policy online but instead I just went by the initial email. I would not purchase from this company again simply for the above reasons. My money will be spent at another place next time. Very disappointing!

Extremely diasapointed in the entire process of ordering frim this company

I bought a White Lotus toddler mattress for my baby when she would not sleep in her crib. I initially used the mattress in her crib and she was SO much more comfortable. And it fit in the crib perfectly - snug but not too tight. Later on I moved it to the floor so she could get up by herself, and so that I could lay down with her. I lie down on it every night with her while she goes to sleep, and it is extremely comfortable to me. I would love to get more for the rest of the family, the only thing that keeps me from doing so is the cost, and not being able to see/try before I buy. I think chemicals are a huge problem in our society and love that we have options like this. I also prefer to support companies that manufacture their products in the USA, and supporting small business.

The first time I had my son try a Wool pillow he finally woke up with no more puffy eyes! I had no idea Wool was a natural dust mite repellant. He started at 5 years old and now he's turning 15 and still sleeps like a baby! So glad we tried these products and continue to use them everyday!

Much of my home is outfitted with White Lotus home products, from my mattress, to my pillows, to my sheets, and my fold-up futon and frame. Everything I have ever bought from White Lotus is beautiful and very well made. In my opinion they offer the best sustainable bedding and home furnishings out there; where else can you get something 100% organic, and made here in the US? So many things on the market that are "sustainable" in fact often contain flame retardants and other chemicals, or are made abroad in low-wage conditions. White Lotus offers a vision and a set of products counter to this.

I have been extremely pleased with White Lotus in the past, and intend to purchase more things from them in the future. I highly recommend them!

I bought my cotton and wool 8" mattress after sleeping on a conventional mattress for years and couldn't be happier! Thank you for making amazing healthy products! I am sleeping like a baby every night!!!

I purchased a mattress from them 1 year ago. I was very excited to get the mattress and have a clean non toxic bed. Alas, the mattress quickly became as lumpy as the rocky mountains and my wife and I have endured terrible sleep for the past year. I called the company and they suggested that i purchase a topper from them, which costs more then most mattresses. I cannot stress how much suffering this mattress has cause my wife and me. I urge anyone thinking about buying from here to either spend 2 grand on the top model or don't buy from them.

I don t shop a lot but when I do I go organic, white lotus home, pretty cool place there mattresses are different and I like that, they have many different organic bedding items you can chose from. I have a lot of white lotus home products in my bedroom and I love!.

We sleep soundly on our white lotus home mattress topper. We ordered the wool topper with organic cotton case. It has made a world of difference in our comfort.

I ordered the green cotton boulder mattress 2 years ago and another one this year. first mattress that doesn't give me back pain and its still perfect after 2 years. Worth the wait and cost of ordering to Canada, will order again.

BEWARE OF MOLD!

Natural mattresses have a nice allure, until all that natural mold starts forming under this inferior product.

Complained, and they offered a discount on a new mattress... AFTER 7 MONTHS!

So I did what any respectable fix it all would do and cut the mold from the mattress and sewed back a patch... Well guess what...? A BRAND NEW mold circle has appeared.

Don't do it to yourself. Thousands of dollars down the drain.

Also, the other reviews about it becoming rocky and lumpy and any other adjective for things you don't want to experience while trying to fall asleep are TRUE!

Great company with very quick response to inquiries! I cannot stress enough how important it is to sleep without chemicals. I love my bed so much! I bought an organic bed because I was suffering from sleep apnea. I would stop breathing in the middle of the night and wake up violently! Going organic (mix of latex, wool, and organic cotton) has stopped my sleep issues completely. It even brings me deeper sleep and more complex dreams.

In Burlington, VT we are lucky enough to have a retailer in town so I can try all the White Lotus Home Products. My favorites are the kapok pillows and the wool wrapped latex mattress. Kapok is so soft and silky! It's a very special tree that produces an amazing fiber. I am waiting for some new guest cots to arrive that will be going into a DIY pull out couch. So excited!

I've been ordering Mattresses and Bedding from White Lotus since my first son was born 10 years ago! Great service, great company, better for you and for the environment! My favorite item is the wool puddle pads for baby cribs (actually we even bought them for our kids full-size beds). It's so hard to find a mattress protector made from natural materials.

Lily and Marlon the owners are wonderful people who have integrity and thoughtful wonderful products!

Have been buying pillows from white lotus home for years. I love all the options they have especially including a zipper option for the pillows to change it to your liking if needed. Just got new pillows for my daughter's room. It's great to know my family is sleeping on safe organic materials!

Outstanding shopping experience every time. My first purchase was their bulk kapok fiber for stuffing giant lounging pillows I made - the quality was superb, so I went back for pillows...then a fantastic mattress...and of course the barrier cloth pillow and mattress protectors. When my son is ready for his own bed, this is where I plan to purchase it. Even the samples are generous and useful, and they really will help you decide whether you like the product. Thank you to White Lotus for providing me with an ultra-comfortable, super-healthy sleeping environment!!!!

Tremendous product and tremendous company to do business with! Very fair and accommodating. Never slept so well our first night on their incredible bedding! Talk about turning my health around! Nothing as important as a good night sleep! Thanks for providing it you guys!! Oh, and the delivery guy was awesome too!

Have bought two mattresses from this company and they have been shipped in great condition! If you sleep these are perfect. I have a toddler and baby who just couldn t sleep comfortably because they get really hot on a regular mattress so I decided to get these mattresses (cotton + wool). Now they can get a good night rest and I have the peace of mind that they are sleeping on something made of natural materials.

White Lotus Home

Green Cotton & Wool Boulder Dreamton Mattress Review!!
Beautiful, Healthy, and The Best Way to Sleep! We love our new mattress and our bodies adjusted back to Normal after sleeping on an old mattress (old coil spring mattress with 12" pillow top, a boat load of chemicals, and sagging in the middle of the bed), so now our backs are straight and we sleep better. We went for the firmest mattress and then added a little 1" organic topper and it is the perfect setup. We are very happy with our new mattress--knowing it will out last the other mattresses on the market and doesn't have all the crazy chemicals. The Team of people at White Lotus Home are amazing and are doing amazing things for people and the Earth. "Thank you all, at White Lotus Home!"
Sincerely,
Jason
4/14/17

We bought our futon from here. They make it to order, and it's all constructed in America. They stuffed the mattress with organic stuffing and provided a very solidly built frame. They also have a wide variety of mattress and pillow coverings. It costs a little extra, but good furniture is always worth it. since it lasts.

The kapok we ordered from WLH was great quality! Delivery was faaaaast! Packaging was ideal & in just 2 large boxes (another place sent their expensive kapok in 5 boxes). Prices are great! If you're really lucky you'll catch a sale (they have ACTUAL sales not like some places with tiny percents off). We'll be ordering more from them in the future.

The best, most comfortable bed pillow I have ever owned. The construction of the pillow is impeccable utilizing high quality material that is non-toxic and healthy which gives me peace of mind. Keep in mind, your head is on the pillow for over 6 hours, why not get a pillow that is a healthy alternative. From the very first time that I used the pillow, I'm sleeping well and feel rested in the morning.

For almost the past decade, my home has made use of White Lotus Home pillows for the bed, decorative pillows, blankets, and various other bedding items, and has been all the better for it.

The craftsmanship is simply the best you can find, and the materials are top shelf. And they're good for the environment.

Not many things you can buy today that are made by hand, affordable, and locally crafted. Looking forward to another decade or more with WLH products.

S.

READ THIS REVIEW BEFORE BUYING!! I fear most of the reviews that are 4 and 5 stars are soon after purchasing the mattress, when the allure of having a non-toxic bed is still hot. People don't review after they've had it for a year or two, BUT I AM!
I've owned the Dreamton Queen size mattress for 3 years now. I initially bought it because I wanted toxin-free bedding. And that's what I got, however what they fail to mention (on their website and over the phone) is that a wool mattress (or wool/cotton blend in my case) is only good as a stand-alone for people with a low BMI (like 19 and under) because it's so rock hard! I have a healthy BMI of 21, but it's still too hard for me. Way too many pressure points! After suffering for a year with shoulder, low back and hip pain due to it's density, I called them and they recommended buying a latex topper. They were "kind" enough to offer it to me for 50% off, so I purchased it. The topper is only like 2 inches thick and it's STILL not enough to relieve the pressure points. I had to purchase an additional 4" goose down topper and it's STILL causing me problems. Think twice before purchasing this and know that you will HAVE to invest in additional toppers to make it usable. My set up, including a hand made wood frame, costs $2,700! And I'm pissed cause it still isn't comfortable. The only reason why I gave it a second star is because I DO support having non-toxic bedding and I like knowing that I'm not breathing in chemicals for 9 hours a night. However, I wake up feeling like crap every morning.

Fantastic bed! Pure cotton and wool bolder style mattress. Six years old and still perfect. Highly recommend shopping their site and finding the bed of your dreams. We just ordered a second for our motorhome. Customer service is great.

The best place to get any organic bedding items you want!

There are no amount of words that describe how much I love this company, what they stand for, and my daughters new bed! It is a blessing to be able to have her sleep on an organic cotton mattress especially with her health issues (asthma). The owner is an absolute darling and my experience was top notch. I will absolutely be purchasing from them in the near future.

I had signed up for White Lotus Home emails, and received a newsletter that advertised the following;
"White Lotus DUMBO continues to blossom... Come visit, mention this newsletter and get an extra $20 off any purchase of $300 or more by April 30th. Thanks!" Seems pretty straightforward.
So, I specifically went out of my way to visit the Dumbo store rather than ordering online and purchased my mattress. When I mentioned the newsletter I was told that "that special only applies to FUTURE purchases."
Does that make any sense? The promotion includes "any purchase" and "by April 30th". And it was emailed to me on April 29th. So you're telling me I would have to make two separate purchased during business hours ON APRIL 30TH to get this deal?
So I suppose it was false advertising to get people in to the Dumbo store. It's illegal. And I'm aware that it's only $20, but it's the principle that counts. I wasted my time going to the Dumbo store. Not to mention I was very surprised that "the customer is always right" didn't apply when the amount in question was $20. Even if you don't want to take the time to read your own newsletter, just give it to them. It's worth it for a happy customer.
You owe me $20, WLH.

We have a futon mattress, a guest bed mattress, and our own mattress topper, all from White Lotus! Love that we were able to get flame retardant free, amazing quality, comfortable beds at such a fair price, and support a small business too. <3 Love this company!

Hands down the best organic sheets. Reading these reviews makes me think I need to try their other products! I first became familiar with WLH from their store in Brooklyn. I ve met the owner there and really have nothing but good things to say about the company. I also love that they re made in the US. The sheets are definitely not cheap- in price or quality- and you really do get what you pay for, in the best way possible.

We bought a conventional bed from Sleepy's and the smell was so awful that I had the delivery people come back and get it. I have a sensitivity to chemicals and it caused an intense headache and made my eyes water. I slept on the couch for the next couple of nights while I figured out what to do next. I found White Lotus Home on the internet and the very next day drove down to their store in New Jersey. I was greeted by a very helpful and friendly salesperson who walked me through the whole experience. David and I love our organic mattress and our bed frame! We even bought a mattress topper, two pillows, and a duvet from White Lotus Home. Our bed is exceptionally comfortable, easy to care for and has improved our quality of sleep immensely.
Our Queen size bed has handles on both sides for easy maneuvering. It is very important to both my husband and I that the bed frame was made locally. One of the legs of our bed did develop a small fracture and White Lotus Home sent us all new replacement legs! I will never go anywhere else for bedding again.
I love my bed so much. Thank you White Lotus Home!

(see below for update)
I really wanted to love my White Lotus mattress, but after three years, it's just not cutting it, and I'm at my wit's end.

In fairness, it was very comfortable and supportive for the first 6-9 months I slept on it. However, it soon began to develop a dip in the middle from my most common sleeping position and became increasingly uncomfortable to sleep on.

Despite the fact I maintained perfect care of this mattress as directed - sitting on top of a wooden slatted platform, flipping and rotating regularly, and avoiding any moisture or damage, the problem persists. I even tried intentionally trying to sleep closer to the edge of the bed, and shifting it slightly on the platform; I've also been sleeping with a partner for the last 6 months or so, and the dip is only bigger and deeper. He wakes up with back pain and I wake up with incredibly tight hips.

White Lotus IS an affordable clean bedding option, and this mattress (the Dreamton) did provide me with great sleep for a little while. I think we will repurpose it into a futon for sitting only, for which it will be comfortable in short bursts, but this mattress is simply not built for long-term overnight comfort.

I'm starting to wonder if I've done any long-term damage to my body by sleeping on a slight angle and using my joints and muscles to compensate, or to my mind by compromising a good night's rest so many times. I'm finally throwing in the towel; I hope I can spare someone else the same misery.

**Update 8/3/2016**

Per the recommendation of the owner below, I reached out to White Lotus customer service. I had initially tried to reach them through an outdated contact form, which is why I resorted to posting this review, but I was able to get in touch with their team immediately through the email addresses below. They had me send pictures of the mattress to evaluate whether the dips were due to a manufacturing defect, or simply normal wear and tear of the mattress. They decided it was not a defect, and encouraged me to "beat" the mattress, stand on its side, and perform other vigorous maintenance activities to awaken the fibers and correct the dip. Despite the excellent workout I got from these activities, the dips remained.
After going back and forth exploring several options, we came to a resolution that I am happy with. In full honesty, I have ordered a new mattress from another supplier, but hope to repurpose this one as I mentioned above.
White Lotus is a fair and honest company, and they demonstrated care and concern in my resolution process. While I would not recommend their futon-style mattresses for nightly sleeping, they are perfectly comfortable for sitting on. I can't speak to the quality of their other products, but I imagine they are reputable if the company stands behind what they make so consistently.

TL;DR: Don't buy a futon mattress for sleeping here (and maybe not anywhere). Great customer service.

Terrible experience with the owner. Completely misled me and lied to me. The mattress feels like you're sleeping on a rock. Miserable experience top to bottom.

This is the kind of company that you wish you could buy all your home goods from: personable, honest, transparent, affordable, and superb products. I'm super happy with my comforter and green cotton mattress. Looking forward to continuing to buy from White Lotus moving forward.

I love that I was able to find a quality, made in the USA mattress without any nasty chemicals at White Lotus Home without having to spend a ton of money.

I would definitely purchase from them again.

Wonderful products. I recommend their mattresses for chronic pain sufferers. I almost skipped an important doctors appointment (Ankylosing spondylitis diagnosis), because my back pain had improved so drastically with the green cotton and wool latex mattress. I feel like a new person. My chronic illness is still present of course, but I dont wake up feeling it every morning anymore. If you suffer from any kind of chronic pain and especially arthritis of any kind, buy their mattress.

Great company - sold me exactly what I needed, shipped right away, price was good and product top quality. Friendly customer service too :)

I bought two mattresses and pillows. When I called for the first time the lady I spoke with was so kind. She took time to talk to me and find out exactly what I was looking for. When it was delivered it was so beautiful I could not believe it. My children love their beds and they are super comfortable. I am now waiting on my third mattress and more pillows. My son no longer deals with itchy skin from dust mites nor does he sneeze at night! Love their products and customer service!

I recently bought my first futon mattress. I was unsure of what to get, the company sent me samples which was wonderful. I have multiple chemical sensitivity and I had to smell each sample to see if it would bother me. Then the sales lady helped me over the phone and internet to choose what would work best for our family. Everyone was so friendly and understanding with my health concerns which made me want to purchase from this company even more. I love that organic products are available. My mattress and the zippered cover has been wonderful and I don't have to worry about harmful chemicals. I've been telling so many people about your products. Thank you so much and I look forward to working with you again.

We are the satisfied owners of the organic cotton and wool boulder mattress. We couldn t have been more thrilled with the customer service at White Lotus Home. Marlon and co were extremely helpful, attentive, knowledgeable on time and friendly. Support this wonderful family business! You will not be disappointed!

I purchased 10 lbs. of organic buckwheat hulls in order to complete my meditation pillow project. Not only did White Lotus Home offer the best price I've found online, but the deal was sweetened with a promo code saving me additional $! They arrived in a reasonable amount of time and the quality of the hulls is excellent. If you need buckwheat hulls this is the place to go. I definitely will order my bulk organic fill from them in the future.

I can't say enough good about this company and their products. Over the past few years we've replaced all our pillows and mattresses with 100% cotton from white Lotus home. We have had to contact customers service about one of our mattresses after about 9 months of use and they were so helpful and more than happy to do whatever it took to make us totally pleased with our mattress again.
The products are so pure I feel great about my kids sleeping on bedding with no flame retardants and it was so easy to get the prescription from our doctor to get the cotton mattresses with no flame retardants at all (we are vegan so we weren't ok with the wool option).
Great experiences and i highly recommend white Lotus home!

Purchased a mattress to be shipped out of state. The people at White Lotus were very helpful and courteous. They are very knowledgeable about the products. REVISED UP FROM 3 STARS. When you buy from White Lotus, please INSIST that they ship your items with anyone other than Pilot Freight. EXPLANATION: While White Lotus did a great job with the mattress, but we did have a HUGE problem was shipping as Pilot Freight just messed delivery up. The mattress did come, but days late. When I notified Pilot Freight, It took Pilot many weeks to even give me a response. That response finally came in September, and thus I revised this review to 5 stars, reflecting White Lotus, and not the shipper they chose to use. In my opinion, White Lotus would be wise to use a different shipping company. I hope White Lotus does share this feedback with the shipper they chose to use.Bottom line, White Lotus has good products and customer service, but you must insist they ship with someone other than Pilot Freight.

We have two all green cotton twin mattresses for our children. I end up sleeping with our toddler at some point most night because she is still nursing. The mattresses are so comfortable and I feel good knowing my children aren't breathing in any harmful chemicals. They have a wonderful natural cotton aroma - my son's still does after nearly five years! His mattress is still in excellent shape with rotating it every couple months. I will go back to White Lotus again and again! We are saving up for a King mattress of our own.

Best wool pillows ever! Very excited for new White Lotus purchases! Love the clean organic materials, philosophy, and USA production of this company's products!

Bought 2 pillows a few months ago. Haven't woke up a with a stiff neck since. Definitely recommend

I have a love/hate relationship with my White Lotus mattress. While I mostly love it, I do have a few gripes. And so, I write this review in hopes of saving other people the hassles I have had.

First, I own the Boulder mattress, King size, which I purchased in 2009 directly from the store in NJ. I sat on the beds, spoke extensively with the sales associates and went over all the details at the time of purchase (or so I thought!)

Pros:
- It's definitely comfortable, especially if you like a firm mattress, or are used an Asian setup.
- I like the materials - I feel good that it's natural materials, fire resistant and not full of chemicals.

Cons:
- You have to be very careful about what kind of bed frame you use. If the slats are too far apart on the base, your mattress will sink into them, creating a lumpy bed. Our slats are about 7" apart and the bed sinks right into them. To their credit, White Lotus did send someone out to "fix" it, which was drilling plywood to the bottom of the bed to flatten it out. My gripe: they should have told me this in the store before I purchased my (rather expensive!) bed frame. In addition, I now have to flip my mattress to get proper air circulation. Try flipping a king sized futon!

- THE MATTRESS IS NOT A STANDARD SIZE. For 3 years, I thought that my handmade bed was sized incorrectly (since it was made abroad). Then one day I measured and realized the mattress is 80x80inch square. King size beds are 80x76 standard. I know that 4" seems negligible, but to this day I have trouble squishing it into a fitted sheet. I also have a lip on the base of my bed, which forces me to squish the mattress into the frame. The result is that the mattress slopes upward on the sides and we roll in towards the middle when we sleep. So annoying! Again, I might have chosen a better frame if I had been told this at the time of purchase.

- I turn and flip my mattress regularly, as directed. This does keep it even, but after 3 years of flipping a huge mattress, many of the heavy string used to created the internal tufting have snapped. Also, there are only handles ON ONE SIDE. This makes it ridiculously hard to turn.

FYI: WhiteLotus was nice enough to respond to my question about the size:

Yes, our king size mattresses are 80x80. I understand king size is often labeled as 76"x80", but sometimes you'll see 78"x80" or in the case of WLH, 80"x80". In fact, a few of the bed manufacturers we work with make their frames at 78"x80" and the two inch difference in size doesn't cause any issues because our mattresses are pliable. Another reason we make a square (80"x80")

But I'm telling you people, beware of the king sized mattress. It is a pain despite how overall comfortable it is. Unfortunately, I'm looking around for another mattress.