Whataburger Corporation Review

I guess since Chicago now owns them Whataburger has went to hell. Have complained about the food always cold, and always get ignored. The people are so rude.

Visit Store #262 This Whataburger Rocks!! Just ask Floyd "Money" Mayweather

Playing religion music loud. Other Whataburgers play oldies. Don't want to feel I'm in church when I go out to eat. I try to avoid this location. Tulsa on Olympia st.

If I could give them zero stars I would and you can thank Tori at the Thomasville Ga location. She is a very rude person and she does not represent your company at all. She has a bad attitude with the customers. I will not be coming back to this location, great customer service goes a long way and that is not what me and my family received tonight.

The food was as sloppy as could be also messed my order up 3x waited 45 minutes for 2 burgers and they were still wrong. The Thomasville location has went way down on quality.

Been reading the complaints on here which seem to outweigh compliments. I've only had bad customer service at one location and it was the manager who didn't even know her own product. Ordered by number and she didn't know what it was Some on here say Whataburger may go out of business because of bad customer service but it will never happen because their food is too good. Certain companies like Whataburger, Starbucks and McDonald's to name a few are very popular and have tasty products except McDonald's, I don't like their food. When companies get that big and make the money, they lose touch with customer service. They don't have to be nice as long as they bring in the money. Sadly, that's what its about these days. Chick fil a is the same way. I've heard numerous complaints about their customer service from people. Starbucks, Whataburger and Chick fil a are so good, they would have to permanently ban me from their establishment to keep me from coming.

On 4/3/2015 at around 3:25 when i get to whatabuger unit 271, I waited about 15 minutes before being able to order. i finally ordered a watacatch meal on a large bun and i added tomatoes, lettuce and pickles with sweet tea as a drink. when i got to the window i was told that they were out of sweet tea so i decided to have some orange juice. Couple minutes later i received my order and left. when i got home i realized that i had a double meat in my bag. I called the store and the lady who picked up the phone was very rude, i asked to talk the the manager. when i was telling him the issue he told me that he gave me a fish burger and he is positive about that. I told him that the burger is in front of me and it is a double meat burger but he kept telling me he gave me the right order. At this time i told him i was going to bring the food back. when i got back there i gave him back the bag to check. he took it and came back later with another then apologize and tell me that this was my order now. But when i got home, surprise my fish sandwich was fixed on a wheat bun. I was able to eat half of it . That was a horrible experience and will never go back to this store. they never offer to make it to me in any manner instead they talked to me on the phone like i was lying to have a free burger. on top of that no one had a name tag display that why i haven't named them.

February 1, 2020
Thanks Whataburger ...
Looking forward to "New"
Whataburger1157 at Hwy 281 xst Bulverde Rd in NE San Antonio Texas ...

November 13th 2019
Happy Thanksgiving San Antonio Headquarters Whataburger

August 6, 2019
Happy 69th Anniversary on August 8th ...
#OrangeCulture

July 28 2019
Thank You Mr. Dobson ... Again

June 25, 2019
Happy 4th of July in a Few

Saturday February 9th 2019
Happy February !!!

Whataburger Corp January 21, 2019
Corporations at its Best ... Family

Whataburger January 5, 2019
Whataburger Online Ordering of Breakfast !!!

What-A-Burger
December 24th 2018 ...
Merry Christmas Whataburger *Friends* ...

December 20th 2018
Thanks for the Memories Mr. Dobson ...
Merry Christmas 2018

October 6th 2018
New Google Photos below :
Go Orange ...
Thanks Mr. Dobson !!!

September 19, 2018
Fun At Whataburger Evans RD

September 15, 2018
Online Ordering is 'Live"
Check Your WhatABurger for Availability ...
Love It ...
Google Photos Below
As of Above Date

August 28, 2018
New Review ...
Hopefully Whataburger will Get Online Ordering "rolled" Out Soooon
Order Details will be Stored ...
Order Precision will Increase Geometrically ...

August 21, 2018
New Transparency : Google Photos posted Today ... See Below

August 18, 2018
Social Media ... Getting Better !!!
Looking Forward to "Online Ordering ... *S O O N*

August 13, 2018
Great Review from Baytown ...
Store #1072
Congratulations !!!

Wednesday August 8, 2018
Happy 68 th Anniversary
*Whataburger*
#68

August 5th 2018
A Family Owned Corporation ...
68 Years Young ...
A Few Google Maps Photos below of Corporate Center and A Few Select San Antonio Texas Stores ...
Family Foundation ...

July 28, 2018
Food "ICON" in Texas ...
Employer of Many Regular Folks

July 13, 2018
Happy 13th of July 2018

July 4th 2018
A Real Texas iCON ...
Thanks WhatABurger !!!

June 21, 2018
Great ICON Texas Food Restaurant ...
A Very Large Employer is Several States including a Whataburger on the Campus of the University of Alabama ...
Bravo *WhatABurger* ...
*Hopefully More Universities To Come* ...

June 3rd 2018
Would The Real WhatABurger Get Transparency ...
One of Texas's Largest Employers ...
68 Years And Going ...
Thanks !!!

May 8, 2018
Re Reviewing HQ of WhatABurger
Transparency what Building is Headquarters ...
Complex is Location and Nerve Center for A 68 Year Old Texas Legendary Hamburger Company ...

April 17, 2018
New Google Photos added Today ...
Videos Demonstrate That This Site on Google Maps is A Corporation HQ ...
Whataburger Corporation is A Hugh Employer in Several States ...
Happy 2018 WhatABurger !!!

March 12, 2018
After 6 Months of Reviews
Folks Think This is A Whataburger Retail Store ...
This Position on Google Maps Local is A Corporate Headquarters ...
A Successful Texas Brand of 68 years in America that is A Massive Employers ...
Congratulations Whataburger and Happy Birthday ...

Dateline October 17, 2017
Home of A Great Texas Original Hamburger Chain ...w

Received a super greasy burger and cold fries. Emailed corporate with a picture of the receipt and a description of my unpleasant visit. I have yet to hear anything back 72 hours later.

Purchase two Whoppers yesterday at the San Marcos establishment I-35 N. around 5pm , my Burgers was cold and old and I want something done about it.

We just left whataburger, after a long day at work, when we arrived home, my woman started to eat a burger, as she made it 1/2 way through, she noticed that the inside of the meat was pink. I AM TOTALLY DISGUSTED, AND DISAPPOINTED WITH YOUR COOK, AS WILL AS THE FOOD. Your corporate office will definitely hear from me when the office opens in the morning. Furthermore, if there's anyone higher than the corporate office, I will be contacting the..

I am beyond upset. My last visit to the drive through at Whataburger...not only did she quote me the wrong price...my order was not ready when I arrived at the pay window. I was asked to pull forward to the side door after paying for my order. Not only one but three cars behind me received their orders and left. I finally received my order and expressed my frustration for the delay in the cold with my car running. When i asked for a manager, someone came out and assured me she would speak to her employees. That is not acceptable and I will no longer trade with Whataburger! I have been a frequent customer in the past and mistakes have been made but not without compensation of some kind. Not even an apology?!

I ordered a salad waited 20 plus minutes just for staff Christ to tell me what all that they are out of that goes on the salad. The website for complaints doesn't work how convenient

Managers have no communication with each other and are very anti- first responders. Disappointed after previous manager left.

The Home to Whataburger, thank you for making Whataburger amazing, humanity thanks you.

Went to the location on 1604 and Brookhollow. This young cashier girl was be beyond unprofessional her body language was disgusting. Well she made a remark about my husband and trying to ignore her observation which has nothing to do with her job description. She told us if we had domestic violence to take it outside. Im upset if my daughter was old enough to have heard her say that... Anyway called them a day later to cool down. Til this day no one in a management has called me to apologize. This is sad. Talk about customer service. I hope she fired and I hope everyone see this post!

Best business in Texas whataburger? To me they are my family. They are good, and bad days? America has it's ups and downs. Shutting down wataburger is like hitting me over the head with a baseball bat.

I have spent a lot of time reading the reviews before writing my own and I can very sadly say that ALL the complaints are valid and true. Whataburger has lost its quality in so many ways. In the good old days, when I was a kid, a teenager, and through my 20's and 30's we never had ONE single bad meal...EVER!!!! Then later it was MOST of the time that the meals were bad or wrong and very few times, and I mean several tries apart, they would get ONE right. I gave up going after throwing away so many meals and left hungry. I am now in my 60's and moved to a new location in Stafford, TX where I was happy to be near a Whataburger once again. Over the course of five months, I went there once a month. Three times for a taquito and hash brown breakfast, only ONE was fresh, hot, and delicious. Two more visits, a month apart, and they messed up both times with twice-cooked, dry patties and luke-warm fries. They have a lot of employees and a ton of business but there is NO REASON AT ALL to be served a cold or lame meal when you order at the speaker and pick it up at the window in a matter of minutes. Then when they make you wait for your food, and you are expecting a hot burger but they STILL get it wrong. How very sad for TEXANS who LOVE their Whataburgers!!!! Check out the Stafford location on 13030 Murphy Road @ Greenbriar. I know this review was just a waste of time on my part because of all the other comments, but I feel better just venting it HERE! Maybe, one day, someone will care enough to make a change. It will be a sad day when Whataburger closes its doors. Especially before I get the chance to enjoy once more, the true joys of eating a hot and freshly cooked Whataburger with all the fixings that are ripe and ready! Was it your motto that says: We Don't Make It Until You Order, Just The Way You Like It."? Well, it's been too many years since I have had that experience. Thank you for your time and attention to my concerns.

My husband went through the drive thru ordered 2 Honey Bar B Que sandwich Meals add Mayo to the sandwich, 2 sides of gravy and 2 chocolate shakes. He gets home and there is no Honey Bar B Que on the sandwich. I call and spoke with the manager who wanted to argue with me about the way my husband placed the order but I was on the phone when he placed it. Manager wants to say well we have customers order it like that all the time. Well if my husband would have said NO Honey BAR B QUE then ok but he didn't he said add mayo.
As the receipt at the bottom clearly shows
It's the Whataburger on 1960 in Humble, Texas

Worst Whataburger I have ever been in. We are from Texas and was coming back from a trip up North. We were excited to get to this Whataburger. What a DISAPPOINTMENT. Bathrooms were disgusting, looked like they had never been cleaned. Grossed out by the big by the toilet and disturbed by the hair net in the trash(did they go back to work without it on) and no paper towels,to dry your hands. Proceeded to cash wrap and was greeted with dirty floors and dead bugs. I turned to my family and told them we would drive further to get to another location. The location is in Jackson, Missippi just north 1320 high street Absolutely the worst and we visit our Whataburger's weekly and sometimes a few times a week and I have never been in one that disgusting.

On my lunch break I ordered a number one and the manager started swiping my card like she had a vengeance against it handed me my card back said it would no take no I'm sorry but the machine is down ,,nothing very rude I'll be eating elsewhere from here on out oh the manager was whitney in chickasaw al

Sooo pissed. I passed 3 different restaurants only to get to Whataburger and wait for 15 minutes for french fries that I ultimately didn't receive because I had to go back to work. What's worse is I watched cars come and go through the drive-thru!! No apologies or anything when I asked for a refund while complaining so I wouldn't be late. No one let me know there would be a wait nor say anything while I was waiting. Pissed and hungry!! I will not be back!!

Flowood Mississippi location has zero customer service skills. No straws. Three spoons that I wish had been plastic. Two minutes after leaving I ended up wearing about a third of 32 ounce milkshake because the cups cannot hold the weight pof th good product

As a Texan living in Louisiana, I'm always looking for wataburger. I happened to move right next to one and from day one have had the worst experiences ever with a fast food chain. This wataburger is located off Airline Hwy in Gonzales,La. They are so slow, I've literally waited 30 mins for two taquitos, and with that being said, I'll never come back to one again.

Went to the restaurant in Royse City and the past 2 times Ive went through the drive thru and got food it has made me veryyyy ill. Had to see gastrologist. Check this place out. The workers, food handling, ice machine, drink fountains. Ive only ordered a whataburger and a drink both times and boy do I regret it.

My onion rings we're very greasy. I ordered the jalapeno burger.it EAS thrown together..the meat was really salty there was 2 jalapenos on it I won't be eating there food anymore McDonald's 1 dollar hamburger was better

I am so tired of your insensitive people working the drive though! My husband can barely hear and can t walk. When we drive up to your establishment and try to order food, we get young healthy person who has not a CLUE to why we can t understand her. We get a kid running her words together!!! You all need to Train your employees to SPEAK CLEAR and SLOW!

I love your food but since your Rio Grande Valley branches have double standards for their hiring practices. I will be going else where. My daughter applied went for her interview was told she had to be bilingual so since she doesn't speak Spanish they couldn't hire her but yet we go in and get an employee that can't speak English. Are you serious!

I got a raw burger ate half of it come to find out it was not cook all the way Manger said i should receive a call from corporate office that next day never did here it is 2 days later still no call.. i ended up in hospital and missing work behind this.. they don't care about there customers they just want money .

I was hired by this Gm...did orientation.. Was hired as a cashier..but was taught how to make drinks for the driver thru during rush..all went well..then was put on a register in drive thru during rush to observe and practice taking orders..it was a mess..the GM messed up orders by combining orders...let it be known. I'm 66 and trying my best..also diabetic and had a sugar attack.. So the girls took over so I could pull myself together.. Well the GM yelled at me so loud people eating turned to look. "I didn't hire you to make drinks..I hired you as a cashier".. This behavior is rude and hurtful..so I removed my hat ..hairnet and apron ..clocked out and Left.. Enough for me.. Two days later I returned with my shirts...he apologized and convinced me to be a Hostess on weekends...OK I tried..Saturday went smooth cause He was off..but Sunday he sat in the office and made orders to me through a managers headset.. Nothing I did was right..so I made my decision that it wasn't the place for this Senior Citizen... Never in my 50 Years of working in the food industry have I been treated like this..Corporate needs to address this GM and his unprofessional behavior....so if you live in League City Tx..beware of the Grinch at store #529 !!!!!!

The whataburger in New Braunfels off 306. Creekside whataburger is horrible. They never ever get orders right. People working there are incompetent.

I came to get two combo meals. It is a Tuesday evening. The advisor totally out of Coca-Cola product. Which lets me know that there ordering/day management is not staying on top of inventory.

Because they are out of Coca-Cola product I ordered a shake. The shake came out as cold milk and not a shake. The french fries came out heavily greasy and cold. However the onion rings were freshly made.

The burgers I ordered did not come with the right cheese because again they were out of stock a product that it should ve been ordered. Whataburger has been going downhill in the area locally. It s overpriced for what you re getting.

Best Burgers Period! There is a reason Whataburger has been in business so long.

This review is in reference to your location on 5760 W Loop 1604 N., San Antonio, TX 78251:

I absolutely love Whataburger but, this location is consistently horrible. On numerous occasions, my order has been wrong or some of my items are missing. Most recently after two of my meals were missing from my order, the Mgr on Duty (Jaime) promised to make it right when we were ready to go back to this location. When I called to confirm this information with Jaime he said he doesn't remember having that conversation not would he replace our order. I asked if it was written down but was told HE doesn't do that. Now that is just horrible customer service. I will never eat at this location again. Whataburgers Corporate Office needs to do some serious retraining and restructuring at this location.

The lady I spoke with was very nice but I actually called to complain on a Whataburger in Killeen texas

I have a food handlers license and they didn't except it. They said I needed to take the course all because they wanted it to say " whataburger" on the certificate. I don't understand why it's " policy". I can understand if the employees didn't have one when they got hired, but one that already has one. That's dumb and too shady.

This is the second time I post a complaint for the port aransas whataburger about the same cashier kayla,
I went at 2:10:16 p.m.
When I placed the order she answers frustrated and talks so fast I cant understand her
And when I go to pay she does give a very good customer attitude. I wish a secret shopper from your office would check it out.
I'm sorry but customer service had always been good at whataburger

iT HAD BEEN A LONG TIME SINCE i HAD GONE TO WHATABURGER BUT SOMEONE TOLD ME THINGS HAD IMPROVED SO i WENT TO TRY IT.i WAS IMPRESSED WITH THE DELIGHTFUL INTERIOR AND PLEASANT CASHIER. i THOUGHT THE HAMBURGER I ORDERED WAS PRICEY BUT SAID TO MYSELF WELL AT LEAST IT HAS TWO PATTIES. i HAD A STRAWBERRY SHAKE AND WHILE i WAITED FOR THE HAMBURGER TO COME SAT DOWN TO INDULGE MYSELF ON THE SHAKE, AS IT WAS THE BEST ONE EVER. THE HAMBURGER CAME AND BEHIND THAT CAME A GIRL WITH A CLEVER DISPLAY OF CONDIMENTS AND NAPKINS. I WAS IMPRESSED. THE RICH HAMBURGER WAS REALLY GOOD, ALMOST TOO GOOD, UNTIL i GOT TO THE THICK UGLY ONION OUTSIDE PEEL. i COULD NOT BELIEVE IT. DIRTY, AND IT DID NOT BELONG. i ASKED TO SEE THE MANAGER, A LOVELY CUTE GIRL WHO WAS NICE . SHE HOWEVER DID NOT KNOW WHAT TO DO,WHICH MADE ME THINK, IS THIS A GOOD PLACE TO RETURN TO?MOREOVER . SHE OFFERED NO ADJUSTMENT. ASIDE FROM THIS EVENT I LIKED IT BUT THIS SORT OF DID NOT SET WELL WITH ME. ALSO NEXT TIME I WILL ASK THEM TO DOUBLE TOAST THE BUN, AS IT WAS TOO SOFT FOR ALL THAT WAS IN IT.

I am very disappointed and disgusted at what we got today from Whataburger. We ordered a #1 with cheese (they forgot the cheese) and old nasty wilted brown lettuce and tomatoes. We had to use our own lettuce and cheese at home to replace it on the burger. After I finished the burger and soda I opened the cup to empty the ice and found some pieces of gross black particles in the cup. I am not sure what the heck this is and I hope I don't get sick from this. This will be the last time I will ever eat at this Kerrville TX location.

Restaurant # 793
1717 E. University Dr.
Edinburg, TX.
Always get my order wrong.
Take over 20min, even if it is called in.
When I got there, I still waited more. Not until I saw a manager, that I spoke to him. The manager tried to blame an innocent employee
That was already trying to help me out.
The manager tells me, "I put an apple pie,and a large order of fries.....AS IF THAT WAS A SOLUTION TO THE PROBLEM!!"

So extremely slow and microphone not working so had to repeat order at least 5 times.....took a total of 25 minutes start to finish and still got the order wrong. WHY CSNT YALL DO WHAT CHIC FILET DOES AND GET IT DINE FAST, RIGHT, AND WITHA GREAT ATTITUDE. Will never drive thru any of your establishments ever again.

Jasper Whatabuger...
Ordered a #1 , lady brought it to the table and didn't have the condiment tray that Whataburger usually brings, asked if I could have catsup and she acted like I was bothering her. Started to eat and found a black curly hair in my burger...coincidence...well I left. Not the first bad experencex I've had there. Enough for me.

My husband had his card stolen at the Whataburger, 9517 Bissonnet St, Houston, TX 77036 location. We went through the drive-thur and he never got his card back. Our mistake. However, the employee then ran up his card for about $400 dollars. Thank God his bank called him. And what is worse is he went back in after we went through the drive-thur to go to the bathroom. So they had a chance to return it . I called the location twice, one being told it wasn't there. I called again a few hours later and his card was there. So it most certainly was an employee who ran those charges up. As a native Texan, this is extremely disappointing to say the least. I really hope Whataburger takes this seriously and resolves this. We live in San Diego, and I get very few chances to eat here. That employee is not a good person.

The whatburger in lockhart tx sucks going threw the drive threw .
We sat for over 30 min waiting on our food
Two orders only

My question is why did y all ban employees from using there own face mask and have to use cheap disposable ones ?

This new a Whataburger is trash HR doesn t help the stores don t care no more..Whataburger is officially worse than McDonalds

I would love to see you do a full menu to include breakfast all day.

I enjoy working for Whataburger but sadly the one I was working at closed down in Chelsea I wish you would open one up in Pell City I would come back to work for Whataburger.

Hi I live in flowood,ms. I had apply for the whataburger in flowood, the gm had interview me, and no response from them. I called and called, these ppl at flowood whataburger is not professional at all..I never worked for whataburger before, but I was just trying to get a job here in Mississippi to support my family...I thinks its more race's ppl here in flowood ms at whataburger,, never again.

I have complained over email and over the phone about a huge problem that happened at one of the locations and have not received any feedback or response. I was verbally attacked by the employees, including the managers, and I was denied a refund. The police officer there had to interfere! After 45 minutes of waiting, they finally decide to give me my burger that I did not want anymore. The rudest employees I ve ever seen. Useless managers. The location was complete trash. Shame on Whataburger, just becoming another McDonald's. Never going to one again. Please have a look at the photos!

The establishment in Denison Tx refused to serve law enforcement. Everyone that supports what these men & women do should boycott all of the Whataburgers.

My husband and I ate at Whataburger I Roswell NM this evening and it was not a pleasant experience. I ordered a number 1 and my husband ordered a mushroom burger and was told they don't have them anymore. He asked why it was on the menu and was told "Oh, we haven't changed it yet." I went to get our drinks and 2 of them were out and The lemonade was straight water. Finding a clean table was another problem as there weren't any! Finally as we were able to sit down and eat, I took maybe 3 bites of my burger and had something odd in my mouth. I pulled it out of my mouth and it was a large piece of plastic. At first I thought it was lettuce because of the mustard on it but it was plastic. My husband asked for the manager who came and looked at it but acted as if it was no big deal. She just looked at me and said "sorry, do you want something else"? I said I wasn't going to pay for service and food like this and she did refund our money.
It's a shame because we have eaten in this Whataburger in the past and have never had service like this nor seen it so dirty. I could understand if they were rushing but there was hardly anyone there.

Store at Hwy 271 & Hwy 323. I love to go to this store the people are always nice there I live 20 miles away that store being the closes one to me I believe love the whatacatch's about the best fish sandwich next to catching it your self only 1 request I would make is a store closer to I-20 And 271 Tyler Tx.

Whataburger sent me a coupon for a bacon avocado burger and I appreciate it because my husband is going thru chemo and our budget is tight...jr. loves whataburger.. that's his favorite and today was his birthday.. thank u... humbly

Here is what a manager at the Rockport Whataburger thinks a grilled cheese looks like, wow what a class act!!! Will be contacting the general manager, as this is the second time in 10 days this has happened with and issues at this store!!!!

The staff at the whataburger in Texarkana Texas are very very rude and you can always count on waiting at least 30 minutes for your food no matter what time of day you go there. You would think your burger would be piping hot fresh if it takes 30 to 45 min to make it but it's not. I grew up in the hometown of whataburger corpus christi Texas so it's odd to me experiencing such poor service at both locations in texarkana texas.

Everytime I call they're busy on another line. They must have two people working there. Called them twice, left a voicemail, and they still didn't call back.

Live ants in my food. You would think whataburger would care! Nope, they don t....

Every person in this place I ve talked to is so rude ! Who hires these people? They re so rude! I ve been calling for a month for my W2 still haven t gotten it and I ve paid for the W2 because they said the address was wrong supposedly but the lady read it to me correctly... makes no sense and I still haven t received it. It s reckless no one can help here.

Disrespectful staff to the customers. Spoke to myself as a child when looking for condiments. Will never enter any Whataburger ever again.
Try to get a response from customer service is like pulling teeth no one cares no one returns calls and they are completely absent.

complaint. Store number 715. I don't know why they can't ever get my order right the first time is beyond me. How hard is jalapeno cheddar biscuit ,no cheese and extra bacon. They give me cheese each time. Which means I have to wait even longer for them to correct it. Sometimes it cuts into my lunch break. Whataburger please teach your employees to follow the order all the way through customers like myself would be much happier. :( sad.

Whataburger corporate office has some beautiful Building architecture and I absolutely love the benches that are in there

About dam time you tried the show me state. Big fan, you'll do well in the KC area.

The Whataburger in Gulfport off of Highway 49 has terrible management. The general manager Norma is Horrible. She is very rude and so are the other managers. They called us at 8:30 pm about a job and was rude because of obvious in house problems. I wouldn t recommend anyone trying to apply there. She s horrible and rude to everyone trying to apply so it makes you uncomfortable. I ll be calling corporate as soon as it opens. DISGUSTING!!!

RED OAK, TX- MANAGEMENT didn't look like they wanted to even be there uniform was a mess to include name badge on upside down and didn't care. Even the staff didn't look too happy to be there. The only reason it was given two stars was the food was good

Moved to Houston from Corpus Christi must say Whataburger Managers take there jobs a lot more serious in Corpus especially for students ! Houston ARE NOT only so unprofessional but do not keep in consideration that education should come first .. Not only do they give Whataburger a bad name they are are so DIRTY /UNSANITARY!! I

Don't expect much to be done if you call to complain about one of their stores. The fact that I had to be inconvenienced by going to a different restaurant altogether was over looked. I got an apology email from the GM but not one person called me and asked me, Mr. Jamison, what can we do to make this up to you.

This message was loud and clear. They don't care.

Now, I literally go out of my way to avoid Whataburger.

At peak hour, it seems they only have one employee working. Im sitting in line waiting to order at the drive through and haven't moved a foot in 15 min.

Thank you so much for helping get a hold of my son when I was locked out of the house! I could not remember his number!

I want to thank the whataburger Corp. For doing a 911 responsor three free meal. It was real nice for the corporation to extend this gratitude to us....thanks again

Whataburger will go out of business if they don't step up their customer service (including corporate) and let In&Out take over.

I'm originally from Texas but currently residing in Savannah Pooler, GA. Could Whataburger please come & build a restaurant here in Savannah or Pooler Georgia? I really miss those good Hamburgers. Pretty please!

I made 2 call in complaints to Whataburger. One was for very cold food. Second was for same thing and tea that had been there for 12+ hours per employees. The third time I called I made a compliment on service and an employee. Third call took place yesterday. This morning I received a call from Corporate Whataburger telling me to go somewhere else my business is no longer wanted. This is how whataburger deals with customer complaints. They guy with corporate who called me also said that I had called 21times. That is a complete LIE. He said he would pull reports from each phone call and call me back. I informed him I will be expecting an apology when he finds I only called a total of 3 times. He was extremely rude and told me to go somewhere else and if I go to Whataburger and they mess up my order they will NOT fix it.

Whataburger has an employee named Violette Haggen that is beyond rude to black females and it is now spilling over to bullying on social media. Great work on a horrible manager

Whataburger on Navarre Beach Florida went above and beyond on Friday March 6th. With only about 24hrs notice they helped pull off an amazing to go order for my son's rehearsal dinner. The manager DJ was amazing as we're all of her crew! When I went to pick up the order of 50 meals I was greeted with smiling faces from everyone!! I know it made for a busy evening but what a blessing their smiles were. AND our big order was 100% correct! Thank you DJ for everything!!

THE DEFUNIAK SPRINGS, FLORIDA WHATABUGER SUCKS.....HAIR ALWAYS IN THE FOOD...TO MUCH SALT...TEA SPOILED...THE LIST GOES ON AND ON....

Went to my regular WB. No fresh brewed ice tea. Just 2 giant coffee carafes where ice tea should be. The only "tea" was a flavored sugar "tea" in fountain. 3 other guys came after me and laughed. Said new corporation probably did that. I agree. Manager says "we don't have that anymore". Come on, you rich Northerners. Southerns drink fresh tea all hours of the day and night! We live on it! I'm losing loyalty to my dear Texas WB!

July 4, 2020
I visited Whataburger in Atlantic Beach, Florida at 6:23:58 pm. The ENTIRE staff of employees were amazing! It was crazy busy but they kept it together! Great JOB!!!

Burgers may be great but don't rely on Corporate to send you any information on long time employees to help them close on a new home purchase. Christina with HR is no help at all. She has delayed our closing stating that a VOE would be fax to Equifax. If requesting please use the work number.

Way to help your employees Whataburger..............

Whataburger as a whole has declined. Thanks Chicago for bringing your corporate bs to one of the best family run businesses ever.

Had a complaint but the manager took care of me very quickly he was very professional about it I will be returning here to eat more often they do a good job and a good timely manner getting stuff out the door and this is a very great place to eat

Bro worked there a year and half
Corporate refuse to fax or mail w2 or a release saying no benefits received so he can keep medical no one replys to messages

Long story short, manager threatens to call police on me for trying to order breakfast, area manager of said restaurant calls me a curse words, tells me to shut up and then denies it. Keep calling customer line for over a month, i dont get a call back for 2 weeks. When i do its their compliance guy. Compliance guy tells me later Im no longer welcomed in their restaurants and believe everything the area manager lied about. I cant believe they treat their customers this way! Update: Ive made upwards of 60 phone calls to upper management and corporate, they dont return my calls. What a rotten company.

To whom it may concern:
My name is Valentina Padilla Assistant Activiy Director (TINA)
I work for Mt Carmel Assist Living and my job is to take some of our residents for a ride or out to have something sweet. I took 12 of our seniors to one of your Whataburger's in Corpus Christi for a milk shake. It was the Whataburger on Ocean Drive. All I ask if they had a senior discount and your employee said if I wanted a discount I needed to take the residents to Dairy Queen. I was so upset because we were all treated that way. I wrote a letter a few months back and called to speak to a manager and still have not heard anything from anyone. I love your food but your employees in that place were rude to my people . we were going to pay but we all left and they were very unhappy . Thank you

MT. CARMEL HOME
4130 SOUTH ALAMEDA ST.
CORPUS CHRISTI TX 78411
(361)855/6243
(361)855/0703 FAX

Was unable to do a survey for our food & service for Whataburger #1072 store. The attendant that waited on us at this store was 5star excellant LILLE ALFRED. This employee worked hard to give us great service and helped others to make this experience exceptional. I think this employee needs to be recognized. Thank you

The Whataburger on Ben white and manchaca in Austin is a mess in the mornings they never have coffee ready they will sell you a cup and make you wait 20 minutes for coffee to be done some mornings there are 5 to 7 people waiting. There breakfast the eggs are old like they were cooked an hour before I've had better field rations in the army and that isn't saying much. I'm not going there anymore this has happened more than once

Asked for a #4 w/mustard...no mustard
Asked for a plan burger...no burger
Called to report it and the guy told me to come back and they would fix it. The reason I was there was because my back is out and it would have made my day easier. Duh . So now I have to go back to a place I really don t want to go to get my money back.