W Hong Kong Reviews

Great property with great amenities as an overnight guest

W Hong Kong is nice but not as good as other W hotels around the world. The reason being is that the rooms are a lot smaller and there is no service upgrade for any SPG members.

W lounge is pretty good place to hang if you don t mind the noise. If you come here during morning hours, it s a lot quieter.

Generally you always want to request a room with harbour view.

We had an incredible stay here for a 3 day birthday staycation. The room was clean, spacious and excellent. The facilities were great as was the location. The real tipping point was the attention to detail of the staff who really.looked after us and paid attention to the small details. We're very grateful.

My best dear friend birthday. Staycation for her celebrate . Booked hotel and buffet , hotel staffs were very warm to allow me making decoration early a bit.
The Fabulous view had token many pics and looked at this stunningly such as long time.
Their online and offline services were both petty well for instance they responded quickly and politely.
The gym tended to small but there were enough space to work out.
The pool and bar were on the roof of the building, guests can walk near by the pool without took their shoes. In the situation , I think it is not perfectly in hygiene. I would suggest put its at reception.
The nite buffet were quite ok, if the lobsters can heat with cheese ,the oysters serve by waiters in fresh more (I ate 2-3 pieces then not ok ,the last one I spit out) would be better.
They free to take about Fish Maw in Abalone,variety dishes of Scallops from Hokkaido, double-stewed soup were amazing.
The fresh and a lot of types of Rich Breakfast we had eaten such as Hong Kong dim sum Shrimp Dumplings and Siu Mai were a must eat .other like western bread Croissant with pineapple bun
Banana bread Pineapple Crisp were also good .

Very good experience at WHong Kong
Nice Hotel close to the high speed train station , nice people , very clean , no noise. Well done !!!

Grand hotel with seaview
But confused entrance for drivers
Lobby is a bit small with a 5 star hotel

First-class service, but the variety is not diversified

Idols go to your hotel
Let the illegitimate rice enter the idol room...
What a ghost hotel, if you have money, you can buy a room card?

great views, hard to find decent food. if you arent dressed in high fashion the locals look down on you. we learned the hard way. the hotel staff is great though. all the shuttle / uber drivers outside the hotel lobby drive Tesla s ...

Room smelled like chemicals the entire time from cleaning materials, I could barely breath . TV system was not working properly most of the time and they had to send a tech. They kept sending people into my room without my permission. Pool on the roof had gale force winds most of the stay, its not the hotels fault but the weather was not that bad. Now the worst part of it all was the CC processing at the end of the stay and it was one of the most sketchy processes I have ever seen. First, they have a freaking app on the phone that allows you to check in and out of the room, you would think that they would be able to digitally pay for your hotel. So they hand me this little machine from the 1980s with the finest print that says how would you like to pay "USD or HKD" and it says you will be charged a 5% fee for USD even lower. So I hit the bottom button thinking oh this is for HKD (free conversion with credit cards). When I look at my statement when I leave for it put me through for USD. 5% on a $900 dollar bill is hilarious especially when it is for no reason. The managers did reprocess my payment but seriously, this should not even be an option. Its borderline criminal.

The food is not expensive, the environment is good, the service is good, the promotion must be tried

Good service with nice rooms. Excellent food here especially the buffet and the Chinese restaurant, Sing Yin.

Great service. Spent 1 week here. My 3rd time. Convenient and staff is really well trained. Some mainlanders here though...guess they everywhere now. They could use some etiquette training. Still rooms are spacious and bathrooms are well designed.

The price is too high, the price is low, the room is different from the photos

The location is quite good! Close to Kowloon Station and Yuanfang Shopping Center, the hotel facilities are quite comfortable. There are many choices for breakfast, and there are different choices every day. Even if you don't have a restaurant, you can enjoy it!

The hotel is great, this is my second stay at the W in Hong Kong. The layout of the lobby is great and the food is amazing. The room is very tidy and comfy. It's connected to the Element Mall which is also very unique and full of great breakfast cafes. The mall is full of great restaurants and good stores. The train station (MTR) is also in the mall so it's easy to transit to many places. The hotel gym at the W is very advanced (for the machines), and the free weights were not bad. There was a squat rack but it was a smith machine but that's the best you can get for a hotel gym. There was a punching bag which was pretty neat and a Wii that had the fitness game in it. The staff there was very helpful and the view from the gym was awesome.

It is the place that I tied in Hong Kong because of its compact structure, props and young sensibility. Access to the shopping mall was very good. We think that it is hotel which is matching with city of Hong Kong because it is decorated with fun and service in every corner. I also like Woo Bar in the hotel. Good!

Rude people - no benefits for elite members I will never stay here thanks be for an alternate Marriott property ..... they are so rude at this hotels - come to think of it at most Ws

The Woo bar is always a good place for drinks and up beat music.

Only passed by and took a taxi from there. Bell boy was helpful with the taxi stand information.

Staying in the marvellous suite has a first-rate view, but the coffee machine in the room is broken and no replacement is required.
For in-room dining, Western food is better than Chinese food.
The swimming pool on the 76th floor has a nice chill, with a heated jacuzzi and a large heated pool. The brother who distributes towels is attentive and first-rate.
-_- The 6-foot-tall biracial front desk clerk was too rude during checkout. I used more food & b credit. I saw that there was no charge. I was worried that he charged the wrong money. After asking several times, he actually answered that the leftover cannot be refunded. . When I saw that I was rude, I responded to him. I'm really leaving. You charge less, don't call me again.

Only tried out their buffet at the KITCHEN. It was great! The design of everything just made me feel very modern and high tech.

The elevator lobby is completely different from the standard hotel class with sea view in Kowloon (feeling like a three-star hotel in Mong Kok), but the landscape in the banquet hall and bar area is completely different.

Brunch buffet is the best buffet I've ever had, anywhere. Huge range of amazing food.

This place is beyond spectacular visually :)

A luxurious boutique modern hotel with the best bars and restaurants & exceptionally comfortable, classy and elegant, one could enjoy some of the best experiences in Hong Kong. The pool on the rooftop you could swim and see the brilliant night view from the top of the world.

The dining experience is also marvellous in the evening and it s a great place to see the beautiful sunset. Given the night view in Victoria Harbour is world renowned, the sunset is just best of all.

"Big shout out to Mr Simon Ng for always making sure I am well taken care of during my stay, even if it was just two days. Excellent Service! Thank you :)

"Loved every minute of it & the food was ahhh-mazing. I love The W, always will. The W Hong Kong specifically is one of my favourites!!

Worst hotel for business. Avoid at all costs. Staff was unprofessional and lacked service and management skills. My stay was a total nightmare and my meetings were affected. I didn't get the room I booked and they shrugged it off with a "deal with it, sir".

Very stylish five-star which really deserve to be in the hotel chain from the W hotels. Good Service and beautiful view from the rooms, Hongkong

chic n trendy hotel with unparalleled service. nice decor in all hotel areas. kitchen provides a great variety of buffet items. very nice hotel indeed overall. just a bit crowded at the lobby

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Fantastic room with a great view, good size and located at a convenient location.

During these wild times, the W experience delivered.

It wasn't a smooth journey but the team at W hotel came through and made a birthday and baby 100 days celebration, a special and memorable event.

What a wonderful, happy staycation during these gloomy and unprecedented times.

Thank you to the W experience team and all those involved in making our time at W Hotel a wonderful one.

The place is spacious and comfortable, and the decoration is beautiful and beautiful.

Star Banquet Chinese food service below normal level

Beautiful hotel great service with an amazing pool on the 76th floor.

I was comfortable with Elements Mall, which is connected to Kowloon Station.
I can not get a taxi to Tsim Sha Tsui.
But if I'm next, I think I'll stay at another hotel.

Fine Cantonese cusine. They offered seasonal dishes with fruits. We had boneless chicken with mango and cucumber, fish with melon and steamed dates dessert.

If you're looking for an easy layover in HK, the W is conveniently located directly above Kowloon train station which has airline check-in counters and express train (20mins). Amazing! The hotel rooms are modern and clean and customer service is what you expect from the W. Only draw back is you need to catch a taxi to get to most locations as the road/footpath infrastructure around the area is still in flux.

Very poor service, was presented the wrong check and when the mangers realised they did not inform us, but charged our credit cards the extra amount any way. When asked to see the manager it took half a hour and the the GM never made a appearance, but pulled one of our guest aside to tell them we where rude for asking to speak to him! Extremely poor service for a larg hotel! Very disappointed!!!

The tea set is great value and the environment is comfortable.

Definitely a 5 stars. I loved staying at this place where the staff is incredibly helpful and even offer early check in as soon as the room is available. The decor of W has a young vibe which may not gel with many looking for a peaceful stay. Nonetheless, the bed is comfortable, the rooms are huge, the pool is heated, what else can I ask for?

The staff is nice, the service is good, but the hotel rooms have no characteristics and are beginning to be old~

Near Elements shopping center which was nice to walk around and had several good food places. Convenient in that is near metro, less convenient in that it's not near the harbor and financial district. Things were also $$$, but to be expected of Hong Kong area and also a high end hotel like W.

The pool side of 72F has a good view and the best view
Even at the end of November there were people swimming and entering the Jacuzzi, but I felt that it was cold and impossible (laughs)
It is unusual for the outdoor pool to be open even at this time ...
Because it is a high floor, the wind is strong, but it was cozy

Love the kitchen and Sunday brunch. Also have a nice Wednesday free flow wine event

The swimming pool is so nice like with most of the W hotels . The hotel location is perfect for international travelers. Metro is directly under the hotel which you can reach through the mall

Located on the upper floor of Kowloon Station, Tsim Sha Tsui, the environment is ok, the waiters are polite and professional, the lunch buffet is ok, the food choices are average, the food is fresh, the price is about $500 per person, you can try

It is directly connected to Kyuryu Station, there is a small shopping mall downstairs, and famous shops such as HERMES are also convenient.
Innovative hotel
Music from the entrance to the morning buffet restaurant is also up-tempo, and I was an image of a club a little while ago in Japan, but it may be better for young people. .
The service was disappointing because I felt a slight shortage of reception, but it seemed like I upgraded the room to a corner semi-suite, and it was in good condition, but I also got old, and the novel design is also good However, I also want to emphasize functionality as well.
There is a smartphone in the hotel room that you can carry when you go out.
The Chinese restaurant on the first floor was relatively reasonable and delicious.

Awesome hotel located above the Kowloon Railway Station. Great amenities, and very friendly service!

Incredible, beautiful pool, spa and very good attention

The location is good, you can see the sea view, the hotel decoration is tasteful, the catering is standard, and the service is good.

Easily one of the best - if not the best - W around.
The location is excellent (right above Kowloon station, which means its a quit 25 minutes to the airport) with easy access to, well, everything.
Get a high room if you can, the view is amazing!
Oh, the gym is wicked - you get a gorgeous view over the harbor from the cardio machines

If not for those pillars around ceremony & wired shape banquet hall, will give 5 stars.