Citibank Kazakhstan

Citibank Kazakhstan Review

Reviews 12
3.2
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L
8 months ago

I recently visited Citibank Kazakhstan, and I must...

I recently visited Citibank Kazakhstan, and I must say, my experience was not so impressive. The staff seemed disinterested and unprofessional. I had to wait for a long time to get assistance. They need to improve their customer service.

D
3 years ago

To open a corporate card, I figured out technical ...

To open a corporate card, I figured out technical support for this bank for a month (hereinafter communication was with the Moscow filial). Every day, communication with a new operator, the same problem is explained every day. The problem was that my data was duplicated in the system, and to solve this problem, I had to introduce new data, since they cannot change them on my side. And the restoration procedure gave an internal error. In general, instead of solving the client s problems, the client himself must solve them, and the citi bank only creates them. A month of nerve and wasted time, the conclusion is that the client at citi is always wrong.

A
3 years ago

This is the worst bank in Kazakhstan - translation...

This is the worst bank in Kazakhstan - translations do not work, you can not call the card department! Do not take the phone all day - the most conducted on the line listening to them "all operators are busy" 1 hour 12 minutes - this is lawlessness. It is very unfortunate that the salary project of my company with this bank. The enemy will not! I call their card department in Astana - they can not help at all. idiocy of some kind. The worst service in the banking sector!

R
4 years ago

Moron bank! It is impossible to credit anything! I...

Moron bank! It is impossible to credit anything! If the kazkom blocked the card, it unlocks the City, which does not work on Saturdays and Sundays, but on weekdays it shuts off at exactly 6 p.m. and besides, you can t reach their card department! Moreover, if you moved to another company where they also use the City card, your old one will not work, you can throw it away and be sure to release a new one!

Citibank Kazakhstan

Citibank Kazakhstan

3.2