VIVA WYNDHAM RESORTS

VIVA WYNDHAM RESORTS Reviews

Reviews 1524
4.3
Contact us
Reviews 1524 Page 8 of 16
Filters:
Rating
Language
Sort:
Most recent

Hotel with dubious hygiene, we travel for many yea...

Hotel with dubious hygiene, we travel for many years and it is the first time that we have fallen ill and we are rather numerous to be in the case! Low-end industrial food, deplorable service. I strongly advise against We are currently still at the hotel and when we ask to speak to the hotel manager we are sent to a manager who has nothing to do with our problems.
No concept of customer service!

Everything is beautiful especially the sea ... Nut...

Everything is beautiful especially the sea ... Nutella is missing for children and the international breakfast Without bacon I had never seen it ... Young baristas who laugh so much and work little ... too bad because I would have given 5 stars ... Anyway all can be overcome with a paradise like bahiahybe!

For my first experience in an all-inclusive it was...

For my first experience in an all-inclusive it was very good, the landscapes are incredible, the hotel has entertainment all day, from water sports, such as kayaking, paddle surfing, sailing, it also has a soccer field, tennis (where in There are classes at certain times), a place to practice bow and arrow, it also has ping pong tables near the beaches.
As for food, it has several places for lunch and dinner buffet-style, where you grab the plate and serve whatever you have. And on the other hand there are certain thematic restaurants (Italian, Mexican, Oriental, Mediterranean, Dominican, etc) where you can reserve according to the number of days you have to stay.
The pools that there are have a bar a few steps away where you can order drinks / coffee / paty / pancho, etc.
Something that caught my attention was that people who had already been there in previous years had said that the quality had dropped a bit, both the quality of the alcohol and the attention.

Large, comfortable, clean rooms. Varied restaurant...

Large, comfortable, clean rooms. Varied restaurants for all tastes. Friendly and nice staff, always available. The exceptional and prepared animation as well as those who care and follow the excursions

Upon check-in the receptionist Daniela gave us a r...

Upon check-in the receptionist Daniela gave us a room in another place in Elke cabins if we did not complain we would have spent the 7 nights there luckily they moved us after two nights. We bought in the Viva Wyndham and they sent us away a shame. True scam that we suffered several that we complained and changed us

We returned from the palace alive dominicus a day ...

We returned from the palace alive dominicus a day ago ,, we thought better but instead we were not impressed that much ,, nonexistent entertainment, food poor rooms with great views but poor cleaning did not bring the kids to spend some 'time you have to get married to beach but they make you spend a day with an excuse to offer you a hat must sell you a room for 30 years the beach is not much there are other places in the world more beautiful and you pay less

More

This hotel has many bars, restaurants and pools th...

This hotel has many bars, restaurants and pools throughout the property. It's good to go through it. As for drinks, they are very scarce and end quickly. Restaurant very good service and quality of meals. Beautiful beach.

We left 15 days in June. Beautiful hotel completel...

We left 15 days in June. Beautiful hotel completely renovated, spacious superior room. The a la carte restaurants are excellent. Diving is absolutely necessary! Agreable and polite staff. Big flat on the level of animators who are not friendly. And above all, do not take the excursions with the hotel, they sell us trips to sites that do not even visit !!!

Beautiful Caribbean experience. Always cheerful an...

Beautiful Caribbean experience. Always cheerful and helpful staff. Beautiful greenery within the resort, with great food and a cocktail lover's paradise.
The many hours of flight are certainly paid off.
Recommended.

The people are very cordial. The service is very g...

The people are very cordial. The service is very good. The bad thing is the difference they make between those who give tips and those who do not.
The training is very good. Good show at night. To have a great time!

We arrived at the Viva and they located us in an a...

We arrived at the Viva and they located us in an area without air conditioning, without electricity on many occasions and without water because there was no electricity.
After talking with the management (passing the hot potato to the Caribbean Ferry)
And 38 people in protest against the bad or very bad condition that we had.
They moved us to the Palace Hotel in the same hotel.
And they gave us better conditions of accommodation, food, drink and facilities.
Thank you our representative Vilmarie and the young Xiomara on behalf of the agency.
Our vacation could be better

The rooms are a bit old but the cleaning service i...

The rooms are a bit old but the cleaning service is impeccable. The animation team is committed to their work and the tranquility of the place contributes to having a totally relaxing holiday.

It is the worst hotel in the Dominican Republic, b...

It is the worst hotel in the Dominican Republic, bad attention, bad care, bad food, so you know:
The hotel has 8 restaurants, lie. Well, 4 can only be used with prior reservation that you can make it a nonsense at noon, not before, not after. The other 4 rest are fast food pizza and pavadas, now those are only open 2 during the day and 2 at night. If you forgot to book at noon, I repeat that is the only way. You simply lost all chance to eat with dignity, in which case, you only have two restaurants open, a pizzeria and a bar that are very bad.
They do this to save food, OBVIOUSLY, since they only cook the dishes of those who reserve amazing.
On the other hand, do not even think about, take all you want, the glasses they give you, they are dirty boys scratched and always made of plastic, they are so small that you drink them before taking them off the bar, this is done to save in drinks too, needless to say there is only one bartender in each bar, it takes centuries for them to give you a drink, beer or whatever.
IT IS REALLY THE WORSHIP OF MISERY AND LACK OF ATTENTION.
THE BEACH TOWELS ARE GIVEN YOU AND THEY CHANGE THEM ONCE A DAY, THOSE IN THE ROOM EVERY 4 DAYS
THE ROOMS ARE DIRTY AND THERE IS NO DRINKING WATER, IN MINI BAR IS ALWAYS EMPTY AND FINALLY THE SHEETS CHANGE THEM EVERY 7 DAYS.
IT IS THE WORST IN HISTORY DO NOT COME, A HOTEL ACCOMMODATION OR TRANSITORY EVENTUAL IN ONE GOES WITH YOUR PARTNER TO JUST HAVE ONE NIGHT OF MEETINGS, IT OFFERS MUCH MORE THAN THIS HOTEL.
INDIGNANT, WHILE I WRITTEN THESE WORDS THERE IS A WORK WITH A BEAK AND SHOVEL THAT HAMMERS NEXT TO MY ROOM. THE DESTRACTS OF THIS HOTEL ARE INCONTABLE.
PS: the people at the RECEPTION are the most rude that I saw in several years in a hotel, especially the Italian who is the head of the administration, a rude man who never knew how to tell me why the hotel is still in repair finished 3 months ago, but my room, actually the entire complex where I was located was being reacted, that is, they lied to me and gave me a horrible place, I am not the only one they sent them here. The hotel's job is to sell the vip service with the condominiums, if they don't sell that to you, they don't pay attention to you, for more they gave me a room that was not in the palace, a place that I reserved, but since it's all crap they already married me And don't even complain, I know that it really is a hotel for the photo, I prefer Brazil far before this scam, it is a disaster, do not come!

A capital hotel, filled with superhuman energy. Da...

A capital hotel, filled with superhuman energy. Dazzling, well-kept gardens, a phenomenal, spacious beach and excellent meals (12 days and 3 kg in excess ). The staff, from the reception desk through the restaurant, the ladies of the maids and bartenders, are very nice, giving you a wonderful smile from the very morning. A hotel worth recommending, to which we will definitely return next year

CheckIn: We were ready after about 2 minutes in En...

CheckIn: We were ready after about 2 minutes in English, copied our passports and handed over the keys and plan.

Rooms: old and tired, room size mostly very small, after a clear complaint, rooms can be changed on the following day from 10:00, sometimes upgrade for 10 $ per day and person

Buffet restaurant: a disaster, selection of warm dishes very modest, Italian and Spanish guests are served with drinks. At breakfast, sausage and cheese not refrigerated and rotten, the dishes are not properly washed. If you don't have breakfast at 7:00 am, you get almost no choice, bread rolls and toast are only filled up very hesitantly. Tables are usually not set.
A la carte restaurants: have been tested
Il Palco, an Italian restaurant, here we got freezing temperatures in the restaurant, very small unseasoned and strangely bitter-tasting dishes, we stopped eating.
La Rocca, a Mediterranean restaurant, very nice ambience, very good food on our 1st visit, but on our 2nd visit there no waiter felt responsible for our table. Friends had been served a roast dripping with fat as a main course and broke off.
Viva Mexico, a Mexican restaurant, nice ambience. We had an appointment there at 8:15 p.m., got the drinks at 8:40 p.m. and the starter at 9 p.m. No dips and tacos as usual. At 9:40 p.m. we asked where the main course was, then there were indefinable dishes made of dry beef slices with paprika strips and unseasoned. We stopped eating.
Palito de Coco, a Dominican restaurant, very small, not necessarily very authentic Dominican food, but very nice and tasty there.

In general, dishes that are available in the buffet restaurant in Domenikus Beach are mostly served in the restaurants, sometimes only slightly differently arranged.
Buffet restaurant DOMENIKUS BEACH la Terraza, top restaurant, full range of hot and cold dishes, top service from the waiters ... what a difference to the Palace.
Bars: Both in the Palace and in the Beach, Italian and Spanish-speaking guests are preferred and little or nothing works here without a tip.
Leisure activities are only available at Domenikus Beach, at Domenikus Palace it is like a retirement home in the evening.
Loungers: a popular topic, we have never seen anything like it, not only that the loungers are so tight that you feel like you are on the Cote de Azur, no, they are already reserved by towel from 6:00 am.
In front of the complex there are no opportunities to stroll on foot, there is almost nothing, just a supermarket, 2 restaurants, 2 small souvenir shops, 2 pharmacies and a few shops where excursions are offered.
Since the checkout is at 12:00, our pick-up from the hotel is not until 15:00, we wanted to book the room longer and contacted the guest service by email, we didn't even get an answer. The next day we contacted Jonathan from the guest service, he just laughed and didn't want to help us. We're even a member of the Wyndham Club, but nobody cares.
After two visits to the reception we got the 3 hours booked against payment of 50 $, the rent for the safe is 2 $ per day, by the way.
Service staff mostly only speak Spanish and are almost completely unmotivated and in a bad mood.
The only positive exception is Vanessa from the animation team, who really takes care of the guests, speaks German because she is Swiss.
Conclusion: Domenikus Palace rated 4 stars clearly too good, Domenikus Beach, but cannot rate the rooms with 3 stars rated too bad.
Recommendation: NO

Riiico

Beautiful place! A large area, friendly service, v...

Beautiful place! A large area, friendly service, very good food, the beach may not be as wide as in Bavaro dla.mnoe but is much more beautiful. We were very pleased, we spent two weeks in this hotel and we could honestly stay even longer I recommend it to everyone

VIVA WYNDHAM RESORTS

VIVA WYNDHAM RESORTS

4.3