We arrived at the Viva and they located us in an a...

We arrived at the Viva and they located us in an area without air conditioning, without electricity on many occasions and without water because there was no electricity.
After talking with the management (passing the hot potato to the Caribbean Ferry)
And 38 people in protest against the bad or very bad condition that we had.
They moved us to the Palace Hotel in the same hotel.
And they gave us better conditions of accommodation, food, drink and facilities.
Thank you our representative Vilmarie and the young Xiomara on behalf of the agency.
Our vacation could be better