CheckIn: We were ready after about 2 minutes in En...

CheckIn: We were ready after about 2 minutes in English, copied our passports and handed over the keys and plan.

Rooms: old and tired, room size mostly very small, after a clear complaint, rooms can be changed on the following day from 10:00, sometimes upgrade for 10 $ per day and person

Buffet restaurant: a disaster, selection of warm dishes very modest, Italian and Spanish guests are served with drinks. At breakfast, sausage and cheese not refrigerated and rotten, the dishes are not properly washed. If you don't have breakfast at 7:00 am, you get almost no choice, bread rolls and toast are only filled up very hesitantly. Tables are usually not set.
A la carte restaurants: have been tested
Il Palco, an Italian restaurant, here we got freezing temperatures in the restaurant, very small unseasoned and strangely bitter-tasting dishes, we stopped eating.
La Rocca, a Mediterranean restaurant, very nice ambience, very good food on our 1st visit, but on our 2nd visit there no waiter felt responsible for our table. Friends had been served a roast dripping with fat as a main course and broke off.
Viva Mexico, a Mexican restaurant, nice ambience. We had an appointment there at 8:15 p.m., got the drinks at 8:40 p.m. and the starter at 9 p.m. No dips and tacos as usual. At 9:40 p.m. we asked where the main course was, then there were indefinable dishes made of dry beef slices with paprika strips and unseasoned. We stopped eating.
Palito de Coco, a Dominican restaurant, very small, not necessarily very authentic Dominican food, but very nice and tasty there.

In general, dishes that are available in the buffet restaurant in Domenikus Beach are mostly served in the restaurants, sometimes only slightly differently arranged.
Buffet restaurant DOMENIKUS BEACH la Terraza, top restaurant, full range of hot and cold dishes, top service from the waiters ... what a difference to the Palace.
Bars: Both in the Palace and in the Beach, Italian and Spanish-speaking guests are preferred and little or nothing works here without a tip.
Leisure activities are only available at Domenikus Beach, at Domenikus Palace it is like a retirement home in the evening.
Loungers: a popular topic, we have never seen anything like it, not only that the loungers are so tight that you feel like you are on the Cote de Azur, no, they are already reserved by towel from 6:00 am.
In front of the complex there are no opportunities to stroll on foot, there is almost nothing, just a supermarket, 2 restaurants, 2 small souvenir shops, 2 pharmacies and a few shops where excursions are offered.
Since the checkout is at 12:00, our pick-up from the hotel is not until 15:00, we wanted to book the room longer and contacted the guest service by email, we didn't even get an answer. The next day we contacted Jonathan from the guest service, he just laughed and didn't want to help us. We're even a member of the Wyndham Club, but nobody cares.
After two visits to the reception we got the 3 hours booked against payment of 50 $, the rent for the safe is 2 $ per day, by the way.
Service staff mostly only speak Spanish and are almost completely unmotivated and in a bad mood.
The only positive exception is Vanessa from the animation team, who really takes care of the guests, speaks German because she is Swiss.
Conclusion: Domenikus Palace rated 4 stars clearly too good, Domenikus Beach, but cannot rate the rooms with 3 stars rated too bad.
Recommendation: NO