Trump International Hotel and Tower, NYC Reviews

Room service is amazing but for some reason I never recieved my Trump Card in the mail

Amazing hotel and outstanding service!
Thank you so much for making our trip special. We will definitely be back!

Was forced to stay here when Orbitz changed our hotel reservations 2 hours before arrival. Politics aside, this hotel is dismal. It poses as luxury, but is more of a stuffy, mildewy building years past its prime. Demand is so low that rooms go for under $100 a night. If you re looking for a damp and musty 3 star hotel, look no further.

Dear travellers, I don't know how to describe our stay, but let me tell you, this is NOT a 5* hotel. Staff at the front desk was quite rude. Chatty, but didn't explain anything, for example where is restaurant, bar, swimming pool, how is it with breakfast. We didn't like the room as we expected we booked an executive 1 bedroom suite with city view and they accommodate us on lower floor and what we could enjoy was the noise from the street and didn't look like on the picture shows at all. We came to hotel very hungry, so wanted to go to restaurant and we have been told, you need to wait 2 hours for table. Unacceptable, we are travelling and staying mainly in 5* hotels and it never ever happened to us that restaurant wouldn't keep at least 2 or 3 free tables for hotel guests. On the other hand staff in restaurant was very attentive I can't mention name of gentleman who was serving to us, as none of the staff wears name badge, but he was very nice to us and Patrick-bartender, made our evening more enjoyable. We ordered breakfast in the room, it was nice and tasty, but I couldn't help but notice the big hole on the tablecloth. I'm person who likes to see a positive site in everything, but I can't recommend this hotel at all, just waste of money.

My friend's dad lives there. Very nice rooms with great views. (Also a great place to party.)

Amazing property. Great location and wonderful staff!!!

Ate at Jean George's. Everything was very good, but overpriced

Always a pleasure to return warmth in the staff and an excellent location

Entire place is beautiful, comfortable and impeccably clean. The rooms are larger than most hotel rooms in the city, including other high end hotels! The incredible windows offer wide, sweeping views. Plus, the employees are kind, respectful and helpful. The location and views are incredible. Trump does it right, every time. We didn t eat in the dining room because we were always out sight seeing. If I had to be stuck in a hotel because of foul weather, I would not mind being stuck in this one.

The hotel had poor service - I could not get through to the front desk, for example as the phone lines are constantly jammed and staff is busy owing to people calling the hotel to complain about the executive ban, repeal of healthcare without a replacement, denial of science, etc. Several people in my party also found the hotel to be gaudy, or as one said "cheap".

The staff was amazing! The best service we have ever had at any hotel world wide. Room was great, wonderful location, check in was a breeze. My wife had foot surgery and while the whole staff went out of their way to try to make her stay as comfortable as possible; Ford, Jesus, and James were over the top. This is our go to hotel when we go to NYC from now on.

So expensive, so good. Cebtral location and outstanding amenities. Services are incredibly attentive. Rooms are nicely furnished with all the bells and whistles.

Only used parking garage. book it through spothero, don't pay sticker price. Slow service but it is valet which is nice.

My friend and I splurged on our stay here. We've both stayed in some very nice hotels but this one was epic posh. Our room was immaculate, second to none. You know how difficult it is to keep the edges of a faucet nice after a lot of use? Spotless. Or how few hotels vacuum the edges of the carpet by the baseboard? Spotless. Or how crazy it seems for a hotel to dress the furniture in light-colored fabric that is probably silk? They do and again, it was spotless.
We chose the larger suite with bedroom, living room and small kitchen. We never sought out the view of Central Park because we were just as happy with a city view. We were on the fifth floor and the floors were so QUIET. Everything from the pen/stationery set to the towels (thick and huge) were beautiful and plush. The Keurig machine was quiet, didn't know they could be. The nightly slipper service and treats on the nightstand were appreciated. My friend and I asked for a late checkout our last day so we could enjoy the room before we would have to go back to the real world!
When I returned home, I immediately started to prepare my husband for our upcoming stay at this hotel that he doesn't know about yet. :)
Yes, the lobby isn't very big, but I imagine the restaurant on the same level is the reason for that. The staff was fabulous - we especially loved Christopher who is from St. Louis!

There's a reason it's a 5 star establishment. Your visit will always be a quality experience, and Trump Hotels are always conveniently centralized among the sites! This location is perfect for being able to walk about anywhere! Having Central Park right outside the door helps escape the city as well!

Absolutely fantastic stay. First rate service, friendly staff, great location, beautiful room.

Terribly expensive for what you get, Trump get back work at your hotel the clients and the world will appreciate.

Absolutely amazing. Was pampered to the MAX. Loved every moment

Quiet than I wanted it to be. Expensive but the service was good

Not a bad place. I work directly across from it too.

From the moment you arrive until the time you check out, great experience. The room was clean, and great views. Impressive quality as well. We enjoyed the proximity to Central Park, and very close to all attractions by car, subway, and even walking.

fantastic service and located near central park, near all the great shopping. One of my favorite places to stay if I'm staying in midtown. Great everything here but it doesn't come cheap.

Medium well is fine but if it's Donald Trump's good it's a bit ok

Great experience, very friendly first class service!

Very well placed and that is why I do not put 1 because otherwise it is much too expensive for what it offers, room not super well soundproofed, staff not the most pleasant and especially for the price should have quality and high level of comfort which leaves something to be desired here.

If you happened to pay what I did for a stay here, and got the experience that I did, you wouldn't even want to give this place a 1 star rating. I would give it worse but you cannot do no-stars!

Failing Trump Hotel smells like dirty feet. Very tacky. SAD!

Great location but absolutely tacky inside. So many better options in the city.

My mother and I stayed here for 5 nights. We found the accommodations to be more than satisfactory. Our suite even had a small kitchen in it which we hardly used but would be great if needed! The room was clean and the bed was extremely comfortable. We used the Spa one day and I was thoroughly impressed with the staff and the fitness center; Merrick and Nina were fantastic at the spa! Though the hotel could use some modernization in decor and fixtures, I did not feel it was lacking by any means! The service was phenomenal and the employees were so pleasant. Tommy and Jesus were so welcoming and friendly every time we walked through the doors. Thank you Trump Hotel for a wonderful stay; we will be back!

Great hotel, great service, perfect location. We loved it!

We had a great room. Generous-sized for NYC. Even a kitchen. Like an apartment. Well appointed and nice views. Staff were friendly and most accommodating. Fabulous location with subways at our doorstep. Will return. Not to mention Jean Georges off lobby.

Incredible rooms. Pure luxury and the staff is consistently friendly. We have stayed many times and will continue because it is simply incredible! Their pool is also beautiful. The rooms are expensive but there are always deals going on so if you can be flexible with dates, you can get a truly magnificent room for a fraction of the normal rate.

We stayed in a suite with view over the city, and it was amazing. The room was modern, with a really nice kitchen and the view... it was beautiful. It was on the more expensive side, but you get your moneys worth. We had a bedroom, a living room, a kitchen and a big beautiful bathroom.

Stayed here as it was the choice of the wedding party. Over priced, overrated, and garish. I would not stay here by my choice.

I like this hotel great staff clean Hotel and the best room service

A very good hotel - not as good as the Trump Hotel in Washington, but significantly better than most New York hotels.
Location on southern Central Park / 8th Ave is perfect, as it is not right on Times Square (too hectic). and yet Times Square can be reached in 10 minutes on foot.

Most of the staff was very good.
Room service is always faster than advertised.
The cleanliness, the equipment and the quality were very good.

The Trump Hotel in Washington is much better, but the one in New York is also very good.

Wonderful hotel, friendly, helpful staff. Clean rooms with amazing amenities and views over Central Park. Great location on Columbus Circle means you can access most sights and locations easily. Highly recommended.

Visited NYC. First hotel was a disaster. Moved to Trump. Beautiful hotel. Friendly staff. Nothing but love.

No other hotel in NYC can compete with Trump International. Amazing location, service and views.
We stayed in the 2 bedroom suite. The room was very well appointed with a nice kitchen. Room service was great and available 24hrs.
The staff was very professional and would not expect any less for a Trump property.

It was a great experience to take a visit there staff were very nice.

The Trump Hotel is immaculate and their concierge team is absolutely lovely.

The experience was incredible. The staff was beyond accommodating, and the room and views were unparalleled.

HOTEL IS SUPERIOR TO ALL OTHERS. ANY NEGATIVE POST ARE FROM TRUMP HATERS.

Very well trained staff and good location. Near the central park, also located near a mall where you got whole food market for your organic groceries.

Beautiful property and great walking distance from Central Park

Stayed here last week..you might or might not agree with his politics but he sure knows how to run a hotel. A fabulous place great staff from the cleaners to the management, beautiful rooms and views from same...only 1 gripe - the shower, it could strip paint it was that powerful and was placed very low on the wall but only a minor gripe...WiFi very fast..huge tvs..lovely kitchens..coffee makers ...an iron..a safe..could go on and on. Will definately be back. The hospitality would rival anything you'd find in Ireland!!

You can't beat the great staff, attentive and professional. Great location.

Stayed in a suite. It was wonderful. Felt like a princess!

Absolutely amazing experience, disregard the 1 star reviews from liberals that couldn't afford to be here in the first place.

Nicest Hotel I ever stayed at in New York nothing came close, very elegant and the Food was great.