Dear travellers, I don't know how to describe our ...

Dear travellers, I don't know how to describe our stay, but let me tell you, this is NOT a 5* hotel. Staff at the front desk was quite rude. Chatty, but didn't explain anything, for example where is restaurant, bar, swimming pool, how is it with breakfast. We didn't like the room as we expected we booked an executive 1 bedroom suite with city view and they accommodate us on lower floor and what we could enjoy was the noise from the street and didn't look like on the picture shows at all. We came to hotel very hungry, so wanted to go to restaurant and we have been told, you need to wait 2 hours for table. Unacceptable, we are travelling and staying mainly in 5* hotels and it never ever happened to us that restaurant wouldn't keep at least 2 or 3 free tables for hotel guests. On the other hand staff in restaurant was very attentive I can't mention name of gentleman who was serving to us, as none of the staff wears name badge, but he was very nice to us and Patrick-bartender, made our evening more enjoyable. We ordered breakfast in the room, it was nice and tasty, but I couldn't help but notice the big hole on the tablecloth. I'm person who likes to see a positive site in everything, but I can't recommend this hotel at all, just waste of money.