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Editing my review and reducing from 3 to 1 star (w...

Editing my review and reducing from 3 to 1 star (wish could lower it more) after recent changes in the training programs at this facility.. Seriously, I mean they are upfront telling everyone that they have now way more business than they can actually handle it and they still want learners to pay twice the money. Big problems I) Fixed and WAY TOO MUCH monthly payments upfront even if you don't take lessons with not too many options and no flexibility to choose batches II) Lowering the bar for SWIM TEAM to 25 yards of two types swimming ? Seriously, meaning you are pushing more people into new big bucks earning scheme. III) Almost no group lessons and more or all focus on SWIM TEAM, which again as mentioned in point 2 above more money from people who want to continue..

Prior Review below...
Overall big facility but mixed staff, some are really good coaches, paying attention to every learner, some are okay. Bit costly and air inside not maintained properly, some times one can feel suffocated and uneasy....One thing would definitely help if they stick with fixed coaches for certain batches..

I previously purchased swim passes for my kids.. I...

I previously purchased swim passes for my kids.. It's been a while so I called to see if they were still valid. On the phone, i was told yes. Upon arrival, i was told my info couldn't be found. I was even given supervisor contact info. To skip the red tape..i paid for my child to swim for today. Low and behold.. Out of all the people using the facility..I was approched and asked "DID I PAY?" Really?? I was shocked and I felt degraded. If the facility is going to ask for proof of payment, at least have the decency to not profile based on appearance. Treat everyone equally fair. Everyone deserves common courtesy!!!

As far as facilities go, the pool is excellent. Th...

As far as facilities go, the pool is excellent. There are three pools, one large competition pool that is either short course or long course, a medium warm-up pool, and a small pool for swim lessons. The water is kept around 70 F in the main pool, which is perfect for training. The hours are great, and despite arriving right around opening most mornings (5:30 am), the staff is always friendly and helpful.This facility has also introduced me to what great ecological diversity our great nation has. I have been swimming here for 7 months, and I am quite positive the place has not been cleaned during this time. The locker rooms (women) are particularly interesting. For the exhibitionist in me, I am a huge fan of the broken stall doors-- the world can now be privy to my privy. I have been introduced to 4 different species of insects (cockroaches, fruit flies, a slightly larger fly of undeterminable origin, and ants) and molds. The shower curtains and shower stalls, in particular, have a thriving colony of mold and, with the broken tiles and soap dispensers, appear to have been under flood waters for several weeks. Rumor is they changed the curtains from white to black to better disguise the proliferation of mold, but to no avail. There are also long-term puddles across the entire floor. It is my opinion that if the CDC were aware of this, The National Malaria Eradication Program would be utilized to drain the standing water, and spray insecticides.

The facility is OK but the ac was broken exception...

The facility is OK but the ac was broken exceptionally hot and humid. Parents were very uncomfortable. Greensboro Aquatic center is much nicer and comfortable. Not fun today. Most parents go to indoor swim meets to get out of the heat.

They make you work super hard. The boys are gettin...

They make you work super hard. The boys are getting the discipline and I am sure this will help build their core and will help all their life. Very professionally managed and excellent attitude.

The temperature control can vary wildly, including...

The temperature control can vary wildly, including super hot in summer. Not enough seating for large meets. And most importantly, unhelpful staff.

We had a coffee spill in the stands with a hole in the cup. Sent my son to get an emergency cup at the concession stand and they demanded fifty cents before giving him one, which we didn't have, so I threw it away. It made a huge mess and I asked him to get napkins. They charged a penny per napkin so he scrounged one from the floor while we tried to contain the mess.

I really didn t like it! The water is cold and ver...

I really didn t like it! The water is cold and very dirty. There is dirt in the pool itself, but I am silent about changing clothes. By the way, all the lockers are busy, you need to try to find free, and on the remaining locks (((

The staff couldn t have been more helpful and what...

The staff couldn t have been more helpful and what a fantastic facility! I swim in a masters program in Sarasota and this place feels like Disney Land compared to our Y. Clean, plenty of lanes, cool Jumbotron, and the water temp was ideal for laps. I didn t set the pool record this morning but it wasn t the pool s fault.

Titan swim training and staff:

Titan swim training and staff:
5 rating
Great staff great compensation team only wished they had more levels too much gap between older groups that don't need hands on instruction

TAC facility:
2 rating
WiFi never works don't expect to be able to do anything unless you get cell signal pay a good amount of money to be here and yup can't work because no WiFi
Nothing ever stays open till times listed several times cafe closed before time and could not get smoothy for daughter after swim.
Front staff is not friendly seems like you are inconvenience them to do their job and answer questions.
Clean restroom and pools

Hope this helps don't expect much from facility or staff but #TitanSwim rocks

First-class pool with first-class staff. Great com...

First-class pool with first-class staff. Great combination of swim lessons, swim team and public swim. Great hours - opens at 5 AM. Free Wi-Fi etc. Competitive swim team can be enjoyed by children in three different tracks: fitness, challenge and elite... depending upon their commitment and interest level. Not sure how one could give this less than four or five stars; take a tour :))

On my opinion, this is the best aquatic center aro...

On my opinion, this is the best aquatic center around Raleigh. Here are the reasons why:
1. The staff is always friendly.
2. The manager Katy always makes sure that you reach your goals and always finds time to listen to you, to help you, to guide you into the direction you wish to go.
3. The instructors are knowledgable.
4. They have 3 pools where you or your child can comfortably grow and improve as a swimmer.
Those were the characteristics I was looking for in a swim school for my 5 year old son and I am glad I found them here. Seeing older children swim in the same building works as encouragement for my son to get better. Thank you TAC for all your hard work!

Not a good place for individual swimmers. The Cen...

Not a good place for individual swimmers. The Center is focused on swim teams or swim lessons, and hours posted for individual swimmers change without warning. Basically, be prepared to be kicked out if a swim team or lesson wants the pool.

Our son has taken several swim lessons at the Tria...

Our son has taken several swim lessons at the Triangle Aquatic Center and each time we have been very pleased with the level of training and ability to work with young people the instructors exhibit. We highly recommend the center for fun family free swim time as well! It is a great place!

This state of the art facility is the absolute fin...

This state of the art facility is the absolute finest environment available in the Raleigh area for swimmers to train and compete. Indoor 50-meter full sized Olympic pool with crystal clear water, lifeguards, hot showers, concession area, air conditioned parent area with wifi and lockers to store your stuff.

We signed out daughter up for the parent/tot class...

We signed out daughter up for the parent/tot class. The first class our instructor called in sick and they gave us free time, but still charged us. The next 3 classes were cancelled an hour or two before class was scheduled, due to no instructor. Not sure what the point of offering a class with no instructor is??? The class pool is tiny. And the one free swim we did have there was about 50 other people in the pool. So I could not even here my daughter speaking to me. We chose this pool instead of an outdoor pool so it would not be so hot, not class cancelled if it was raining, but its Super hot in the class room and so much chlorine it burned her skin and gave her rashes. I would not suggest this pool to anyone.

Really Bad facility, rude people, instructors are ...

Really Bad facility, rude people, instructors are really bad except 1 or 2 . My 5 yr old son already knew to swim.. but did not learn anything here in 1 month.. when complaint to director .. she was too rude and did not address any concerns
They keep changing instructors every class, new one having no clue where the last one that left.

There are three pools. Instructional pool is 3ft a...

There are three pools. Instructional pool is 3ft and it is for starters and instruction classes. Anyone can go and swim when its open for all. Water has lot of chlorine and is warm. It is in a closed room so it is not very pleasant inside. Program pool is big, 4-7ft deep. Three lanes are reserved for lap swim and others are open for all. When there is a swim class or lesson some lanes are reserved. Competition, 7-12ft is reserved for lessons and classes but if it is free anyone can swim. It is the biggest pool. The atmosphere in two big pools is comfartable and pleasing. The pools are located indoors so they are open regardless of weather (rain or thunder).

The water and pool surroundings are always clean. The bathroooms are clean. The lifeguards are young and friendly. I am taking my kids for two years and we enjoy there and they became swimmers in TAC. My kids swim on their own. The timings are very convenient so we have no problem finding a free lane. We use family pass and the fee is very reasonable without any extra charges. This is a PLUS and hope stays this way as more people will use the facility.

Its floors are always dirty at the pool deck and i...

Its floors are always dirty at the pool deck and its got alot of trash in the pool. My mom is handicap and she had to walk far to get to it during a swim meet also they do not notify you about swim meets. i would not recommend this place and the stalls are BROKEN i mean who would want to use the bathroom without a stall

Triangle Aquatic Center

Triangle Aquatic Center

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