3 years ago
Similar to Alyson, who left a review below, I book...
Similar to Alyson, who left a review below, I booked an event for my wedding at one of their restaurants in Portland, OR for June 19th. We had to postpone our wedding due to COVID-19, and asked the restaurant to push our event to next year. After many months with no answers, we were told the restaurant will be closing, and we are unable to reschedule our event. Given that, we requested our refund for the event back. We have been given the runaround between Tim Harmon (CEO of Moana Restaurant Group) and the restaurant. Ultimately, we have been told that Moana Restaurant Group is the responsible entity for the refund and they have gone silent on us. I am disappointed in the way I have been treated during this difficult time and am livid that they don't have the decency to properly communicate how this will be handled. I would encourage anyone else who is experiencing this to post here so we understand the magnitude of the refunds they are withholding and can act, together, accordingly.