Trenord Reviews

Better than a hotel: they let you sleep in the station, for free! So there are no self-certification problems with the covid regional curfew from 11pm.

Trains delay daily and at peak times the materials are old and dirty.

10 minutes late and obviously I lose the connection and obviously I also have to pay for a service that is not efficient ... moreover they are often rude and rude even with those who address him with courtesy and respect. Much of all the reports do not do something to improve, they simply raise their hands to the sky and say it was not me or that the problem is not their fault. The service you offer is your fault. People must be faced and above all the rules and laws must be enforced by everyone not only by defenseless old women or young people but also by ugly and bad men who put you "afraid" (I quote the episode according to which the controller does not ask for ticket to a group of objectionable characters because they could beat him and he is afraid. Meanwhile, he bullies an old woman) shame.

In winter, I take the passer-by every morning and I must say without great inconvenience

It is the first time that I have taken this train. From Alessandria to Pavia 1h and 15 minutes. I hope the train (to DIESEL in 2018) will arrive at its destination. And there are still people who criticize the public service of Naples ??? Try taking the circumvesuviana or any metropolitan train in Naples and you will notice the abysmal difference between the comfort of the trains and the landscapes crossed and how much TRENORD really sucks. For those who thought reading the review I am not in the south or the north but I am of the GRAND DUCATO and traveling often for work of places and services I have seen

Delays and cancellations of "rolling stock" are on the agenda. The ticket price, however, always increases, strange!

The malpensa expres is punctual even if dirty for being a first class

Unfortunately, trenord and always late ... nn always clean. The morning always full .. add a carriage more no ... you can not breathe ...

One, I think it is too kind a vote for my taste, I forgot an envelope over the train and going to the information office they replied that the cleaning operator does not always work, only if there are serious objects like bomb!
Without words

Depart with the train late for mysterious causes from central Milan, the coincidence in Rho starts with Swiss precision two tracks further on as if in spite, with thirty people abandoned in the station for 1h at ten o'clock at night, a lousy

The laughingstock of transport companies, old trains, trains perpetually delayed, number of trips completely inadequate for the number of commuters

I always liked the station, the lines were important backwards, because not everyone had a car, and you could go on a trip, in one of the various lakes or mountains. And I took so many trains.
But as a commuter I had a bad life for more than twenty years, I speak for the Seveso line. Although in recent years it has improved a little.
For me they shouldn't lower the price for the inconvenience, but with that money, they should improve the lines and give less dividends. More services and less useful, for the health of commuters.
Although I stopped working a few years ago and no longer use it, I want to say it, for those who still use it.

What about late trains, hot in the middle of the summer plus a cattle car that passenger coaches

Over the years it has improved! Now there are also the toilets, you pay to enter (different rates depending on biological needs) but I found them clean.

Crap service! I will join those who do not pay ... taking each controller who comes to ask me for a ticket; one night in the street in the cold, no assistance, no number to call ... after more than an hour of waiting, having arrived half an hour in advance no one has passed, only 00.56, here from 00.05, I have to wait in the cold for 6.49 to go home; I denounce you as the last thing I do to the world! KILLING, I HOPE THE SAME HAPPENS TO YOUR CHILDREN AND MOTHERS

Too many delays, even if a few minutes, and often full trains but otherwise ok. Overall there is not much to complain about.

Modern environment, with many services. Excellent cleaning.

Delays on the agenda, non-existent checks and poor train maintenance

Worst railway company in Europe

Edit: confirming what I had written, yesterday I bought a ticket through the app that never came to me (the money was however scaled), I called the assistance center and they told me to make it present to the conductor who will surely give me he would understand, given that the app has had problems in the last few days. When I got on the train to Milan, I reported to the very kind conductor and this prank wanted to fine me even though I had the receipt of the money deducted from my credit card. You are scammers, besides the bad service you give. Get out of Lombardy, nothing but railway to Orio al Serio ... I would be ashamed

Commuter crossroads, a reference point for the Milanese.

They must remove the supplement on the trains because they are uncomfortable.

The service should not be evaluated based on the number of daily trips but in relation to the influx of the public. In this sense the service should be evaluated mainly during peak hours. From this point of view the Trenord service offered, including not only what happens on trains but also logistics, various events and on / offline services, is from my point of view just less than sufficient. Eugenio G. Tursi.

Busy wagons during peak hours (I literally feel like a sandwich between people, I take the Milan - Canzo Asso) in addition to the "usual" RETARDI grrrrr !!

Very functional station, with a platform dedicated to the Malpensa express

Trains almost always late and consequent impossibility to take any coincidence. shameful

It is the most expensive company in Italy and does not respect passengers above all. It does not respect commuters.

Very bad like all trains in Italy, always full and late

Delays, cancellations, a surprise every day!
Certainly you will not be bored, but your nerves will easily jump, especially after a day of work

Train clean, punctual and very convenient to reach Malpensa airport at an affordable price. There is also an ample supply of times in order to take the right train to your flight.

I have not encountered congestion on the vehicles. Clear signs. My experience has been positive

Uff ... if I had to evaluate taking in comparison the regional ones of the other regions I would have to give 5 stars, but for the standard levels of Milan more than 2 I can't give. Hold back most of the time, delays that sometimes are not reported .Suppressed trains and trains that do not make extraordinary stops to recover the commuters to whom they have canceled the train. They should give the refund bonus every month on all lines.

I don't have a good account of Trenord. I travel a lot and everything really happened to me. My trains are often late and I have to leave hours in advance.

Why not change the conditions for ticket reimbursement? 100% refund to the passenger after 10 minutes of delay ... so maybe you would be more punctual?
The train arrived only once on time in the last month ... ask the commuters who rely on your services what happens to them if they arrive 20 to 45 minutes late for work every day ...
Cleanliness in the media, controllers not always present and when we are fined at their discretion.
Swiss hours and hard punch. Come on, you can do it.

you will be labeled a scammer without really being helped

I stayed on the phone for 18 minutes waiting for a response from the switchboard ... I wonder if there was actually someone on the other side! He also had time to stop in waiting jingles ...

they must improve their trains and their management. I can't go on strike every 2 x 3 creating inconveniences for trivial reasons such as Women's Day just to stay home and pass the time

Unfortunately the service is always of low quality, dirty trains, often old ones. The most dangerous thing is those carriages with broken doors, full of commuters crammed ...
Friendly staff, mostly rude and disinterested.

Service to be improved in all aspects.
punctuality, comfort of trains and stations

Terrible experience. Avoid at all costs! Train was running 40+ minutes late from Malpensa airport and we had to buy bus tickets. Apperantly even when the train is late ticket are not refundable. Also the most rude customer service I've experienced. Stay away from Trenord if you dont want to loose your precious time and money.

Excellent company, trains almost always on time, courteous and helpful staff. If it weren't for the sudden strikes and some bad trains I would vote for 5 stars.

Shame of Italy. Assassins of time that you subtract us. Unpunished and without law.

The trenord is a company of excellence of how many trains have in all directions in the city and out of town of origin ..., I gave 3 stars because they continue delays, continue strikes and little cleanliness and a few checks, and then when something serious happens or less serious, there is never anyone to talk to ..., in the most concentrated hours there are few carriages and people not only pay the ticket and season tickets, they find themselves traveling on foot and uncomfortable to their destination ..... after a day of work is not right ..... or for elderly people who can not stand up or sick people TRENORD TAKE MEASURES ....

Delays and disruptions almost every day, and tickets are too expensive

Date 31/03/2017.
Like every Friday, the usual race to the seats for the train to Tirano at 18.20 took place.
Wanting to avoid having to "fight" and pull shoulders to get a seat, I decided to go to the station 40 minutes before the departure of the train with the hope of getting at least one seat.
Unfortunately, 5 minutes before the scheduled departure time, the track number had not yet come out on the lighted board. The train arrived late, all the seats were filled in a short time, the passage spaces between the cars were filled of people, one crushed against the other (although the gift of the train forbids to stop in those spaces), also the corridors of the carriages were full (you could not travel the carriage!).
In addition to arriving late, he left late for a total of 30 minutes.
It is a shame to travel on these trains: they are dirty, old, malfunctioning and often late, if we add the fact that often there is not even a place to sit.
The most indignant thing is that the controllers also have the courage to ask for a ticket when the train is late and you are sitting on the ground in the middle of the suitcases.
(It seems to be in a third world country, not even in India these things happen).
We pay for a public service that sucks, that sucks so much that it would be barely okay if it were free.
What do you invest all the money we give you with tickets / passes? In better service? No. It's all a magna magna
Then one wonders why the Italians don't believe in politics and public services.

Organization and management of the bad service. It is a shame with what you pay for a subscription.

Clean trains with air conditioning and power outlets. Unfortunately, trains are often canceled or delayed. A bit expensive especially on short distances.

The trains are fast and clean, the station is very accurate

Automatic machine interface for non-intuitive ticket purchase. It pushes people to give up buying tickets. Badly designed.

Thanks for the bread but I will never go back to work there anymore

Many trains to go anywhere easily, the line dedicated to connecting to Malpensa airport is very convenient

always painful delayed services in five months the Malpensa Express from saronno in Milan will be arrived on time more than 5 times and then comes the controller to say that in addition to the normal subscription takes the plus paper 30 euro per month, but we do not feel ashamed? ?? Then if I find a seat and a miracle that counting arrival to pay 130 euro monthly, that sucks no comment

Station well maintained compared to many others. Clean bathrooms even if paid (the cost of a train ticket should also include cleaning the bathrooms in my opinion)

Actually I say it as a dog service. Basically they say that every month there is a 30% discount bonus for delays the many reasons. In vesce for people who pay 108 per month. We are all under nightmare. Because we take the bonus is a casino. Not sirve at all .in vesce to take the subscription money there are no delays but vaaaa

I can't explain what ingredients have changed, besides the staff

You suck, I already hate having to travel by train, plus I think it seems normal to take an hour-long journey because the train is too crowded, both in first and second class ... but I paid for the ticket! Then make an even cheaper ticket to stand up! I will ask for a refund.

Beware the tourists traps! Ticket agents usually don't react properly to your questions. Sometimes they don't even give you exact changes. Moreover, they never inform you about the validating your tickets, especially those of Malpensa Express, and rip your money off easily on board, saying "all your faults." In many ways, they are incredably good experts in ruining your travel experiences. I recommend you to take other transportation methods, like bus or Uber, if you want to preserve your precious emotional energy and the good impressions of Italy.

It is very difficult to make a real evaluation for Trenord,
Then one of those communications that always remain in your mind every time you go up and down. Trenord apologizes for the inconvenience, In so far you lost the lesson, so you lost the plane to work the appointment. How do you give an evaluation, tell me if there is a different way.
October 31 is 23 and 20 to most of the late trains, I'm waiting for the train for lecco 23 and 09 but no trace of communication.
Trenord apologizes for the inconvenience.
Every day the same thing,
Congratulations for the job.