It is very difficult to make a real evaluation for...

It is very difficult to make a real evaluation for Trenord,
Then one of those communications that always remain in your mind every time you go up and down. Trenord apologizes for the inconvenience, In so far you lost the lesson, so you lost the plane to work the appointment. How do you give an evaluation, tell me if there is a different way.
October 31 is 23 and 20 to most of the late trains, I'm waiting for the train for lecco 23 and 09 but no trace of communication.
Trenord apologizes for the inconvenience.
Every day the same thing,
Congratulations for the job.