Worst railway company in Europe

Worst railway company in Europe

Edit: confirming what I had written, yesterday I bought a ticket through the app that never came to me (the money was however scaled), I called the assistance center and they told me to make it present to the conductor who will surely give me he would understand, given that the app has had problems in the last few days. When I got on the train to Milan, I reported to the very kind conductor and this prank wanted to fine me even though I had the receipt of the money deducted from my credit card. You are scammers, besides the bad service you give. Get out of Lombardy, nothing but railway to Orio al Serio ... I would be ashamed