Transurc Reviews

I think it is a theft that this story of expiring balance after a year ... if you bought the pass does not have to expire, you bought is yours. They say it was a decree of the city, because, the city and you are robbing us ...

There is no other phone number, I cannot recharge online as a case

I went back to school after a few years and needed to make my school card urgently, I registered on the internet on a Tuesday and already on Thursday I had my card in hand, I don't know if it is because I am not in the school registration period, but everything was very agile, practical and without queues. I was surprised, because in the past the transfer was a mess.

The service is fast and helpful, but the place has heavy traffic and has nowhere to park.

I went there to report a fraud that happens at Rodoviaria de campinas

Terrible attendance. It is ridiculous that I have the right to my University Ticket benefit and have to kneel in the corn to get this benefit. I went with money to solve my card, registration was done and everything, but due to their internal processes, I will stay a whole week still, I have to go there again personally to solve something if they were organized, I would be able to solve it in a unique service and you wouldn't have to wait and pay the full ticket price. It's an absurd!

The service is terrible !!! I could never talk to the 0800, if you go to the point of care they do not pass information correctly and usually give a lot of mistake the documents you send when it comes to school passes via the internet. It is absurd to charge to issue a student pass: especially those who are unemployed.

The trasunc offers a very poor service to the population. Never improves, now with this system to only use pass or QR Code, is more horrible still, does all this system bureaucratic, but can not meet the demand, because it has no point of recharge in some neighborhoods of Campinas. terrible service !!! bora puts more recharge points !!!

Good service, my problem was solved on time. Note 10!

Today I tried to contact 4x with the Transurc phone specified on the website. In addition to being a number that only accepts landline calls (don't even think about calling by cell phone; in full 2021!); the number hangs up in the middle of the advertisement with the bot they put on the line - a lack of commitment to their audience.

A lot of people had 38 people in front of me and I left without solving my problem I waited for more than an hour for nothing

Very good, was fast the service, air-conditioned place only the girl from there who was with a face of helpless

Even though it is a company center, unfortunately I was not able to solve my problem where it was only possible per site, even though I had everything in hand.

I can't make my son's card. Every time the system I asked to reset the password I can not go forward .. System totally Bad It's been a week that I'm trying and I can not ..

Today I went to get my first transport ticket. The girl who made the registration answered me, it didn't seem like she was having a good day, she said something I didn't understand, I think she hadn't noticed that she was wearing a mask and there was a glass panel that would muffle the sound, I asked to repeat it and she answered me rudely, I could tell by the sharp eyebrows of ANGER that the girl was. Well, as for the other 2 who attended me, they were polite and helpful, thankfully it was quick.

Hello good afternoon I'm trying to talk at 0800 and I can not talk to anyone. I am trying to make my university pass and I am not getting the classes will start and nothing. Already redone and will not please help me solve.

can someone tell me if you can block the single ticket over the internet?

The place works well and the attendants serve you with education, however the service provided is lousy, buses constantly crowded, lacking maintenance, the application to put balance with credit card does not work and etc ...

Poor utility, wrong opening hours and outdated fees

If you broke know single ticket or VT, just take it with your document that you get a new one on time without paying additional fee.

I've been trying to make my university ticket for months and I can't, when I try to call, the phone can't receive calls ... it's hard to see ... it just gives an error on the internet, I would like to know how I can talk to someone solve this problem because I need the card.

I was able to solve the problem quickly, but had to come back after a day to get the card.

It was very good the people who attended me left me with no doubts

They do not meet 0800, as they only provide 3 employees to serve the entire Campinas, with 1,000,000 inhabitants. Terrible service provider!

I had to change my transportation voucher card, it was super fast, very good service.

EXCELLENT place with VERY good service. Educated and Helpful Attendants

Fast, accurate and uncoiled, sometimes queued but this is normal to a point

Transurc, is a company where you enter to solve ONE problem and leave with TEN.
It is always a frustration. They rob us, they mistreat us in the hard face and nothing is done, they act as if we were the true citizens of the country.
NOTHING works in this place.

fast and effective care. Well educated, kind and prepared staff.

Aff that nervous they said to call the 0800 but only busy and to do the school pass over the Internet just mistake. Just passing nervous. With ttransurc. Please arrange this phone 0800 to answer our call

Poor service near the end of the day, as the employees want to leave

Good service. Too bad they are being a transparent company and not being able to keep buses clean, safe and comfortable.

The worst buses in the state of SP with the highest fares, in addition to the millionaire transfers that the city makes. When it rains, water leaks into the buses. Not to mention the drivers who stop far from the sidewalk, the night does not stop at points, let their "flirts" go for free, allow the entry of bad elements without paying, that when they do not drive with the cell phone in hand. Total neglect with passengers.

Despite the withdrawal line. The service and promptness of the employees was correct.

Neglect! Very high passage, and full of problems, just a headache. What saves is the good employees who do their job correctly and have to deal with the problems of the company.

Until it did not take long, and I was well attended.