Transurc Reviews

I can not consult my system pass always the error very bad

the employees are very helpful, but the company is very bad. I had to go to the headquarters to solve a problem with the app because no phone or social network answers us.

Very poor service 8 employees all idle, only one working, there were 3 people to serve me as a third party it took almost 40 minutes to be served.

terrible. I try to call and no one answers the phone no matter the time.

The worst of the worst services in town!
It has ZERO respect by users. One among VARIOUS notes: the 210.2, direction John Boyd / Campo Grande, which was to be sent to PUC I at the students' departure at 10.43 pm, does not arrive there. The driver goes whenever he wants, and lately has not gone, leaving the students on point until very late. I myself, when he does not come, I get home almost 1h when 210.2 does not come.
That's even a minimal difference that he would spend to pass near the college.

For being bipolar I asked for free passes to be able to go to make treatment, they treated me with much affection and respect.

Fast service, provides the facility to request services via internet

You need to arrange the opening hours.
In Google it shows 7:30, when in fact it is 8:00.

The waiting time in the free area is a maximum of 10 seconds, do not claim u.u

Impossible to access information by cell phone, horrible website

Helpful assistants, guide the procedures correctly.

Excellent service! I changed my card in less than 20 minutes! Grade 10

I did an integration pass and now after 65 years old I did my elderly pass, I was always very well attended.

Poor service, the 0800 does not answer and I can not register my brother's school pass

Attendance too long ... It seems that people just talk to each other instead of answering.
Besides, it seems that there is no one who supervises so many apprentices ...

I really liked it so much that I go with you and I'm very well taken care of.

We could have a less complicated transportation, no money on the bus, so there should be more stations to recharge the card

Terrible attendance! Poorly trained people who give wrong information and do not know how to solve the problem. There is always a queue.

Poor service delivery to users of public transportation in Campinas Full time drivers to mobile. I passed the card on line 380 when I went to pass the simple ticket, and the driver said that I should look for the ministry, because it was not his problem. If you require the user to have the wallet because it is the only way to pass then they have a billing system that works.

Great service for the unwanted service even more by the covid 30 days to receive the benefit employees are great good service.

Municipal body, that is, bureaucracy and poor service, poorly prepared employees ...

More or less, there had to be more people to serve people

Fast service only problem is to have to queue for service and queue for recharge

The service is confusing and at the same level as the service provided by public transport.

Horrible, and so far, I can't solve my recharge, because it doesn't answer my cell phone.

I did the whole online school pass process, and it was rejected for incorrect documentation, but they didn't tell me which document was wrong. I tried to call for hours, but ALWAYS busy !! Total disrespect.