Transurc Reviews

Need to improve service
Very badly educated assistants.

Service is good, but what hinders is the bureaucracy of the institution.

A theft
Pay 37 reais for a duplicate card

They should make a virtual card in the application that had the same utility as the conventional card

Much lack of RESPECT with the user, the phone number (0800) hangs up in the customer's face, I had to call several times and every time I hung up and I couldn't solve my problem. I have a balance on the card of purchases made by the employer, I have already spent two places to recharge and I cannot. Obs. I only put one star to be able to publish, because in reality it is ZERO star your service.

Horrible, I have been trying to talk in this 0800's and nothing.

I was very well attended, very much enjoyed, total efficiency of the staff! Brigaduuuu

Great service. But my card defect more than 8 times in less than 6 months. I hope you check the causes.

For the first time I had a quick and objective service. The other times I always had problems and a long wait. I give 3 stars because there are still points to improve. I just wait a little less for documents to take to the place, because in a few days they will even ask for a dissertation in ABNT format with a 100 page hard cover with color photos of childhood, adolescence and a testimonial from all the people we know during that period, so much that you need to take to solve a simple thing.

Monopoly company, does not accept debit / credit card, do everything to fu .. with the life of the campineiro people, is the worst that nobody checks.

Poor information!

Phone never answers and when you answer, you are given information that does not match reality when you arrive at the ticket window!

Some attendants don't even care about you!

I spent stress in this place!

Bad service, warm place and LONG service. If I could give 0

Great service, super attentive staff and vip for my bike.
Thanks to the guards too.
Show

Total disrespect for the user. No answer, always off-hook.
Lack of commitment to the citizen. Neglect.

It was absurd to charge for a defective card. The same was not reading on the buses that I use only because it worked there in the transurc I found a negligence nobody goes there in the transurc face row by taste. Still more in a time with rain and carrying two children this was my case. Until I talked I complained I went free of charge. But it was absurd.