Campinas needs a direct competitor for this company, as UBER did for city taxis, where there were no options and prices were absurdly expensive and unfair! The price of the Campinas public transport fare is a shame.
Delays in high value care and inefficient services.
The company is very smart to take easy money from the population.
2021 and there are still bizarre bureaucracies to ride the bus.
If you lose your card, cry.
They do not have easy access refill stations.
The Transurc Smart app works fine, but the disclosure that they make of the balance available on the card in 30 minutes is false.
In all the times that I did it made available the balance in more than 1 hour. Because of that, I already had a few squeezes inside the bus.
It is a good place, but unfortunately the staff leave a little to be desired.
Very good place good air conditioning good just coffee missing
Fast and organized service. Just a note about some not-so-friendly attendants, shall we say so.
the 0800 never answers and I have been trying to make my pass for more than 3 months and I can not
I was well attended by the three people who attended to me, the two good guys at the reception and then the girl who made my card thank you is to be congratulated with her staff
These times of buses 402 and 402.1 come every 1 hour and even more ... They could improve the schedules and the buses come from half and a half hour ... If I improve I give 5 stars.
I asked for the cancellation of the transportation voucher card, I was well attended, but the cancellation has up to 24 hours to be effective. It's 7 am 31-03, which means if I use the card today I lose even though I called to cancel.
I need to solve the problem of the school pass, 0800 does not answer, I can not enter the system again to hit the error ... help I need help !!! I need to solve this urgently!
Fast service. The only problem is in relationships the breakdowns. A little messy.
Horrible service !!! People always lose because of this type of government !!!
Poor service, robotized employees. Poor management ....
Lots of kids attending, conversations, laughter, little attention to attendance.
We are obliged to do what they impose if you do not have a card, you do not have the right to travel
good service, agility and speed in performing the service. 4 stars because it is a little complicated to access
how to unlock the pass to use next year ... I'll call you and nothing! terrible attendance !!!
Overall the service is fast and well organized. Easy to apply for student tickets.
Good service, it's worth making the pass card if you need a bus.
Very slow and bureaucratic process. So HAPPY employees working that when I enter I get discouraged.
A loofah, and absurd to pay ten reais to take the duplicate, and the ticket is already very expensive.
Well, the service seems fast but they didn't solve my problem.
Location of terrible access. Path away and dangerous. When it comes to care, I never had any problems.
Bad service, abusive values in relation to the duplicate of the card.
Even in case of theft, I had to pay 35 reais for the copy.
A lot of people talking and no one really working.
Step to reload my pass, I had no problems until today!
Now you think about it, besides getting on buses in bad conditions, paying for a duplicate card of 39.90.
This is really taking workers' money, which often fail to earn that amount for a day's work. And still have to walk scrapped bus with often late. In very bad condition.
They cleared my card that had an active balance .... what is that?
Phone not answered, pass request on the site is only refused and on-site service is time consuming and bureaucratic. We pay $ 9.00 for a pass, $ 4.50 for a ticket and we are treated anyway.
Worst thing is to depend on Transurc services. It is unfortunate.
I didn t like it because I found it very complicated
lousy, they don't answer the phone, they don't solve your problem, lousy service provider.
Horrible! Poor service, poorly educated and unprepared employees, endless queues, a lack of respect.
transurc.com.br