Transurc Reviews

Terrible service quality place to be desired HORRIBLE !!!!!!!!!!!!!!!!!!!!!!!

Poor, difficult contact via tel only for fixed, exclude this 0800 that is useless. Site locked to make student registration. Bad bad indeed. Change this administration, create other accesses and / or functional means, we are talking about a city of large population, to have a service as small as this one of urban transport.

Fast service, even with a lot of public to meet I solved my problem fast !!!!!!

I was very well attended and quickly
(11 hrs)

Good place ... at least every time I try to go ... it's fast

Today, 11/21, I swiped my card on the first bus at 6:10 and the second at 6:40 I paid for two tickets, There was no integration. Why that? Where's the two-hour integration?

Disorganized place, service was fast, but no final solutions.

I just called to ask for information about the single ticket, I was super well attended!

I loved it I was very well attended and a very nice person.

The attendants are polite but have few. I stayed more than an hour to be treated

Terrible place to park, there should be reserved spaces for those who need a service there, such as carrying our children's student pass card.

I went early like 8 hours and there wasn't even a quiet line

The experience with buses in Campinas is absurdly negative!
The single ticket and QRCODE system is very bad and not very smart. There are not enough posts to meet demand. And it leaves users at the mercy of the goodwill of other users. at the rate of the tariff, a minimum of a practical service was expected in relation to the Qrcode points of purchase. TOO BAD

Accessible and quickly call the problem and the absurd value of the passage of Campinas !!!

Today was very good. I made the card and it was ready in two days. I came to retire and I did not stay 5 minutes there.

Transurc in Campinas like most companies here in this city, they should better train their employees, lousy service, arrogance, ill will, the sadness that they need municipal agencies, to tell the people who provide a good service on the finger!

About the QR Code in the mobile application, Transurc has to give payment condition in the Debit Card also, currently only credit card ... Transurc has to plan better to facilitate the population ...

Great Dr. Dulce on the 5th floor, excellent general practitioner and pneumonologist

Second time I have to go in this shit and they say that the system is down, the system to remove the passes, this company can leave campinas for the terrible quality.

Great service, very fast, I solved everything in the same day

Bad place, the service would be good if it were not for the fact that they always have around 30/40 people in front of you, it seems that the attendants do not attend anybody and they leave to accumulate the amount of people, outside that to do a simple procedure you have They catch at least 3 rows. Much to be desired

Many complications to make your pass, reasonable care

Does anyone know if Transurc is working this week? If yes, please inform the opening hours.

Thanks!

Lack of accessibility he has no interpretation of Libras.

Efficient. I believe the waiting time. It depends a lot on time. I find no difficulties. Climatized environment.

Attendants all very confused
I stayed from one line to another

I signed up to get the student card and when I went to pick it up the intern said that there was no card to pick up, he asked if I already had a card and I told him that I had 4 years ago, even so he I said that it would do, the next day I went to put the credit and the girl said that the card was blocked! And she said she was overdue since 03/2013! Now the poorly trained trainee does not pass on any information about it, and besides, it wastes time and money!

Several queues, just picking up a card had to get in 3 rows.

Well. Whenever I went, quick and well attended. Nothing to complain about.

It was fast and has air conditioning .. I was well attended on the day

It's amazing how in 2020 and you can't recharge your university pass by card through any online platform! You have to spend my time withdrawing money and looking for where to accept a top up, which is now even in a lottery box ... Let's modernize, Transurc !!!!

So, Qt attendance has that employee who wants to work and others who just pretend, hence the long lines and delays to attend.

Fast and practical, just had to have a better location

Exploration in the tariff and will continue so. Brazil: country of fools and accommodated.

I went only once and had my problem solved so I can't complain, but an online solutions service would greatly improve people's lives.

I'm 66 years old, the service by the drivers is terrible, they leave us standing in the doorway, it's humiliating, most are rude, moody.

Clean place, good attendants, all very polite.
I have nothing to complain about!

Good morning, agent, go to the website to register your school pass and I never got there. You call on the transurc. They only speak on the site. How can I do it if you never did?