Transurc Reviews

Terrible in all right eh! A bureaucracy to do anything in that place! A shame! The difficulty already starts in trying to call, since it does not accept a cellular connection! Evolve please!

There are two unrecognizable charges on my transaction card via the app, I go to the procon

I am a Logista and the attendance is terrible, after the machine supplier has changed a lot worse, the machine has lost connection with the server, slow connection, etc ... My net detail is 50 mega and by the way I have the same machine of the company recharge redetrel and works perfectly, the problem is clear, and transurc settings. any kind of assistance and necessary to remove the machine, there is no concern with the consumer. open called 3 working days for exchange of internet radio for fiber and the technical visit did not occur, because the phones are incorrect, we have sent an email requesting update several times, unfortunately and a disregard for the logistics and the final consumer.

I had to solve a problem, and the service was fast. Could have a bit more humor in the attendants (but it goes they were not on a good day right ...) There is a parking lot, being necessary to look at the street in another corner.

It is in an easily accessible region in Campinas, although I think it should be much closer to the central terminal, or even to the bus station (until it is), the service is good, it has comfortable waiting chairs, computerized service.

My bu gave a reading error. I went to the place and in 10 minutes I left with a new card at no cost. Great service

Shame !!!!!!! The opening hours are from 7:30 am to 6:00 pm, but I arrived here at the address of Rua Onze de Agosto 757 at 7:40 am and it was closed, as they were late and would only answer at 8:00 am. Lack of respect for users who pay the most expensive tariff in Brazil.

Professional, fast, and knowledgeable, recommended.

Like every public service, several employees stopped, few attended. Working hours do not collaborate with anyone who works and needs to solve problems with the card.

I was surprised by the 0800 service, which is super great, since all the services that refer to public services, I always thought it was terrible.

Totally disjointed and incompetent adolescent (annoying) assistants to solve the myriad problems of this lame and very defective Transurc card.

Poor transurc treatment gives the population, who pays, without any information to the passenger of the buses that stop, at that point and without time
In addition to charging expensive we have to dispose of money by anticipation (where this money goes), nothing justifiable mainly considering the size of the city and the amount of people coming here.
It is the money that has "expired" on the card. Poor management

Poor service is terrible platform. A company that only aims at profit and not quality.

Speed in withdrawing and reloading the university ticket

Lots of bureaucracy and delay in service, need to be more agile

Absurd procedure in transurc ... I lost my card .. I ordered my cancellation today at 12.45 ... (PROCUREMENT TRANSURC ... CANCELLATION AT 24 HOURS .... the person who is c my card can use quietly, meanwhile I am without pass p work ????? Only being able to make another card Friday 2 days later ...... ABSURD

So I don't know how to inform, I don't have the habit of taking the bus

WORST BUS COMPANY! EXTREMELY BUCHRACTIC SYSTEM AND BAD, THE SERVICE IS LITTLE.

Nothing very comfortable or special, but it does its job. Issuance of public transport boarding passes.

On the day I went to the service, it was quiet and even quick, but the attendants have a certain impatience to explain things.

A place to get angry. Disorganized, unprepared, warm, out of hand and with a 0800 service that simply does not meet you !. It is the mirror of the city hall. a drug.

Has good service to customers, leaves much to be desired.
So far my son's school pass application has not been accepted, and too much paperwork to release the student pass.

They need to be more committed to the schedule. The time of the information does not match the time of the service ... either they change the information or start to comply with the communicated schedules.

Excellent service, very clean and organized place, was very well attended, and in short time.

I'm trying to buy a pass for two weeks and I can't get the phones, they don't answer and the email doesn't show

Although care has improved after migrating to the site, still the services provided are totally disproportionate to the price of the paid ticket.

Need to improve service, the attendants get a lot of talk and end up working a little bit slowly

The timetable of the table is not consistent with reality!

Regular service, dirty bathroom, unventilated environment, uninformed employees, pass on disparate information to each service.

Horrible customer service and the phone they spend is always blocked!

Very good! Very fast service. I'm just looking for the password so far ...

The service has improved a lot, now it is easy to issue cards, I do not agree with the prices to issue new copies, it is even abusive !!

If the transportation is public, why do we have to pay? They'll be charging you to walk the streets in a little while.

I was happy for the service, the location .... delighted