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M
4 years ago

Terrible customer service. We had several problems...

Terrible customer service. We had several problems with our account and they always refer to the web portal, instead of trying to help you. If the information in the portal is incorrect (in our case it was) it is impossible to change it. It has been more than two years and we still experience problems with invoices, account names, etc. We also use other providers for our domains and they are way more customer oriented than Transip. I would not choose Transip. In fact, I will remove all remaining services with them.

K
4 years ago

job

J
4 years ago

As a new user, very satisfied with the helpdesk. I...

As a new user, very satisfied with the helpdesk. It is striking that my problems may not be unique: upload does not work with EDGE, WebDAV has download (file vol.) Restriction (easy to solve) which is especially difficult with video file downloads. Should actually be in "Welcome to STACK". Everything was solved quickly, so do not complain!

S
4 years ago

Poor after-sales service, the help desk is stubbor...

Poor after-sales service, the help desk is stubborn and does not listen well to the problems.

Unilaterally cancel contracts, delete your files from the server.

I switched to My Domain, and I like that much better and cheaper!
For my VPS I am now at digitalocean, also much better and cheaper!

T
4 years ago

In August 2017 I discovered TransIP. Never heard o...

In August 2017 I discovered TransIP. Never heard of it before. So just go out and explore. It all looked very good. My interest was awakened and I received my account after request. I have not regretted that for a moment to this day. Why not? Well, by the end of last year - my life was pretty busy - I made a blunder. I made access to the heart of the cloud - the control system - impossible because I mistakenly removed the two factor authentication from my authenticator app. I no longer came in, whatever I tried. Then I really noticed how well that TransIP secured your storage and access. I finally had to give up and call on the support team. Then I only noticed what a perfect support holds. I had never received that guidance elsewhere before. And certainly not so quickly. I am really impressed by what the TransIP team can do for you. After that fantastic support, I immediately upgraded.
Nevertheless, the cloud of TransIP - the stack storage - was already very fast, but that is now twice as fast. And the app on ihone and ipadpro work incredibly fast and error-free. Just a pleasure to pick up a bit on the way. Files or photos, that does not matter. The possibilities that TransIP offers in addition to the cloud storage are just as impressive. I'm very happy with it.

T
4 years ago

Faults and maintenance are always neatly reported....

Faults and maintenance are always neatly reported. Just add a server, an extra IP address, or a DNS change. all done this way. We have been a customer with our own VPS for years and hope to remain a customer for years to come.

R
4 years ago

Terrible business. Extended tacitly for a much mor...

Terrible business. Extended tacitly for a much more expensive price. You will not get rid of it anymore and they will continue to spam you with invoices and debit your bank account, even though I have moved all domain names away. Stay away from this tent!

W
4 years ago

Service desk was VERY helpful and quick to solve a...

Service desk was VERY helpful and quick to solve a problem i had myself caused by accident. Have not had any other problems with data storage or hosting up to now (customer for a few years) and as i said i had caused the problem myself.

About TransIP

TransIP: Your One-Stop Shop for Domain Registration, Hosting, and VPSs

Are you looking for a reliable and affordable domain registrar? Do you need a hosting provider that can guarantee uptime and fast loading speeds? Are you interested in virtual private servers (VPSs) that offer flexibility, scalability, and security? If your answer is yes to any of these questions, then TransIP is the company for you.

Founded in 2003 in the Netherlands, TransIP has grown into one of the leading providers of internet services in Europe. With over 200 employees and more than 300.000 customers worldwide, TransIP has established itself as a trusted partner for individuals and businesses alike.

One of the core services offered by TransIP is domain registration. Whether you want to register a new domain or transfer an existing one from another registrar, TransIP makes it easy and hassle-free. You can choose from hundreds of top-level domains (TLDs), including popular ones like .com, .net, .org as well as country-specific ones like .nl (Netherlands), .de (Germany), or .co.uk (United Kingdom). Moreover, with TransIP's advanced DNS management tools, you can easily configure your domain settings such as A records or MX records.

But domain registration is just the beginning. To make sure your website runs smoothly and securely online, you also need reliable hosting services. That's where TransIP comes in again with its range of hosting plans tailored to different needs and budgets. Whether you are just starting out with a small personal blog or running a large e-commerce site with high traffic volumes - there is an option for everyone at TransIP.

For example:

- Webhosting: This plan offers shared hosting on Linux servers with cPanel control panel access.
- VPS Hosting: This plan offers virtual private servers on Linux or Windows operating systems with full root access.
- Dedicated Servers: This plan offers dedicated physical servers on Linux or Windows operating systems with customizable hardware configurations.
- WordPress Hosting: This plan offers optimized WordPress hosting on managed servers that come pre-installed with WordPress software.

All these plans come with features such as SSD storage drives for faster data access times; free SSL certificates to encrypt your website traffic; automatic backups to protect against data loss; unlimited bandwidth usage so that your visitors never experience slow loading times; 24/7 customer support via phone/email/chat so that any issues are resolved quickly.

But what if you need even more control over your server environment? What if you want to install custom software applications or run multiple websites on the same server without affecting each other's performance? That's where VPSs come into play - they offer virtualization technology that allows multiple instances of operating systems to run independently on the same physical server hardware.

TransIP's VPS offerings are among the best in class when it comes to performance metrics such as CPU power allocation per instance; RAM memory allocation per instance; disk space allocation per instance; network connectivity speed between instances etc. You can choose from various pre-configured templates such as Ubuntu Server Edition or CentOS Server Edition depending on your preferences.

Moreover:

- You have full root access privileges which means complete control over all aspects of your VPS environment.
- You can scale up/down resources dynamically based on changing demands without any downtime.
- You get free snapshots which allow instant backups/restores at any time without affecting other instances' operations.
- You get free IPv6 addresses which enable seamless communication between different devices/applications across networks using next-generation internet protocol standards.


In conclusion:

TransIP is not just another web service provider - it's an all-in-one solution for anyone who wants to establish their online presence effectively while keeping costs low but quality high! With its user-friendly interface design coupled together alongside excellent customer support available around-the-clock via phone/email/chat channels plus competitive pricing models across all product lines offered by them – there really isn't anything else quite like this out there today! So why wait? Register now at transip.eu!