Town Center Nissan Reviews

Always a good experience. They NEVER try to push services on me that are not necessary.

The sales consultant Vidal was very knowledgeable in the Nissan product & helpful in the purchase process.

Ken Gillard is the best service advisor in the business. Fair and honest and always with a positive attitude. Been dealing with Towne Center Nissan for the past 15 years and currently own 4 Nissan products. Thanks for your continued expertise. Looking forward to seeing you soon.

Was looking for a Nissan service shop to go to because this my first Nissan. Went to the service shop to ask that they pulled my check engine codes. He tried to charge me a diagnostic fee just to plug in a device and print a piece of paper.
I don t deal with businesses that lack integrity and wouldn t take my car here to be serviced. Usually when people lie like this, they ll ruin your car too.

Went in to shop around and see what deals were offered as I'm thinking of buying a new car at beginning of year. I was very impressed with Jenni U. She's friendly, knowledgeable, and extremely helpful, yet without being aggressively pushy. I will definitely be coming here for my purchase.

They always take good care of me. Sales, service, everyone here is great. Every Nissan I've ever purchased has come from here.

My family and I always have the best experience with Town Center Nissan in Kennesaw. Mike in Service and Scott M. And Hassan have my complete confidence. I definitely recommend those guys!

Mr. Rasheed helped me from the moment I set foot inside the dealership. He listened to my needs, reviewed all my info, and I was able to walk out the dealership with the biggest smile on my face. Town Center Nissan has earned a lifetime customer and the entire staff was wonderful!!! I no longer dread driving, I love my new car!!!! Thank you so much!

Had an awesome experience with Percy and Mazey. I love my 2016 Nissan Altima; Milan is her name. Thanks Town Center Nissan

Perfect as always! Steve the owner and Scott head of sales were the easiest and most dependable people to work with I've had in a car buying experience.

If only our current president was amazing as these guys

They mail you a card that is prize bait to get you to come and force us to endure sales pressure to buy a vehicle. Been there done that.I will buy when I want to buy,thanks.

Just purchased a new SUV and Maxima from Town Center Nissan and the experience was great. No hassles, fair pricing. Our salesperson is excellent and works hard to benefit the customers. I have sent and will continue to send other family and friends to Mike.

Went in for an oil change and tire rotation and added my 30,000 mileage service and I was out within an hour. Always enjoy working with Nissan at Towncenter. Great customer service and very truthful with me and what I need for my car

Easy and painless car buying experience with Aziz from Town Center Nissan. I am very happy with my purchase and got the best deal in town! Keep up the great work Town Center!

I should have walked from this place when their Finance department tried some shady stuff. First they offered me 6% APR, with excellent credit, and I said no way. I had my credit union in for 3.2%, which he then matched. Well, once given the paperwork to sign it said 3.8% ...."oh sorry, my mistake". Could have been an honest mistake or not but WATCH these people closely if you do buy a vehicle from them which I highly recommend you do NOT!

I purchased a used armada, under 100,000 miles from them about 4 months ago. Several items were not working immediately after purchase and the entire computer screen on the console was replaced.....at no cost. The backup camera doesn't work at times yet they can't seem to duplicate it although I can each and every time I open and close back latch. A month later the battery needed to be replace at my expenses. Apparently they do not put new batteries in vehicles they sell. It is currently back in their shop today.....the 5th time in four months with transmission issues.

This dealership has no idea what it's doing and they fail to properly inspect vehicles they take in on trade and resell. I will never buy another Nissan or another vehicle from this place.

UPDATE: 9/21/17 well, once again the vehicle is BACK at the dealership for repairs. Back up camera still not fixed, and heat not working. We finally had a cold day, and noticed no heat in the vehicle. I checked it when I purchased it, but it was a hot day that day so no doubt it was blowing out hot air. The warranty they sold me doesn't cover it, so $1,500 out of my pocket. In the 6 months I've owned this vehicle, it has spent a total of 14 days at the dealership, and now going to cost me over $2,000!!!!!! This place is a joke, do NOT buy anything from them as they do not care of the condition of their used vehicles.

9/22/17......dealership offered me 25% off parts and labor to fix something that wasn't working when I purchased the vehicle. NO THANKS! I talked to Nissan and will be talking with a manufacturer rep on Monday.

Here is everything wrong with a vehicle purchased from the just six months ago:
1. Main dash computer was bad and had to be replaced. Still no tire pressure reading on 2 of the 4 tires in the system menu of the main dash computer.
2. back up camera works intermittently
3. No heat--they claim blend door motor is bad ($1,600 fix)--seems to be common issue with Nissan
4. Had to have AC fixed when purchased, perhaps the same issue causing no heat?
5. Transmission temp keeps going up VERY high, service can't find the issue.
6. Battery went bad one month after purchase (charged me $200)
7. Water in the headlight (seems to be a common issue with Nissan)

So for $15,000 I bought a POS that is a money pit and in the shop more than my 1997 Ford F250 was over the past 10 years! I've talked to several managers and they honestly don't seem to care.

DO NOT come to this dealership, in fact RUN away! Just because they are Georgia's "largest Nissan" dealership as they claim does not mean they are NOT crooks! I've owned 9 vehicles in my life and this is by far the WORST one!

I'm not sure what my next move will be or what options I have, other than to tell as many people as I can about how shady Town Center Nissan really is. I may be spending my lunch breaks on the street in front of their dealership with a sign. Won't help my cause but maybe save others from these scam artists.

We used CapitalOne Auto Navigator to find our dream vehicle at Town Center Nissan. Mr. Felix Castillo assisted us with an effortless purchase of our new Murano. He was kind, friendly, and knowledgeable. Easiest car buying experience ever!

Can I please give Vidal like 100000 stars??? Vidal went ABOVE and BEYOND to get me financed! When I went to meet him, I thought he had gotten me financing for the Altima, only to find out that he was able to get the 2020 Rogue SPORT (which has come in quite handy here lately)

Today was my first time getting my car serviced at this location- won't be my last. Eddie was very helpful. Gave suggestions for additional things to consider having done, but wasn't pushy.
I will definitely return for future service.

Good service center, sales folks weren't crazy aggressive and nice

I walked in skeptical but Vidal made what I thought impossible possible. He listened and helped provide options. In a few years I ll come back to Nissan and definitely seek Vidal out.

My TCN team takes care of me.... simply as that! Always check for coupons and present as you check in....

March 02, 2019 my husband and I went to NIssan to look for a new car..due to the bad experience what had from a previous dealership we were not ready to buy, but Jeramiah changed that. He was very nice and patient with us...and our three kiddos. We have never made a huge purchase like that before. We decided to buy a 2019 Nissan Armada SL. He went above and beyond to get us financed within our budget and with a low interest rate . I highly recommend going to Town Center Nissan. Everyone here was extremely nice to us.

Steve Compere was extremely knowledgeable and listened very well. He showed me exactly what was in my monthly price range and never pushed into something I could not afford. I would definitely refer others over to Town Center Nissan and Steve as well.

Brought our Nissan in to have recalled airbags repaired. Dealership was courteous and prompt. Cleaned brake dust off tire rims and re-seated the valve stem. Overall very good service. Can't give 5 stars because they removed every one of the valve stem covers and didn't put a single one back on the vehicle.

I was met witnh a smile and the service agent promptly attended to my vehicles minor and my issue was resolved in less than an hour.

My daughter took her car to the Kennesaw location where we purchased both of our Nissans last year. Her brakes were squealing and she took it there to have them checked out/repaired. She was told, after a multi-point inspection that her brakes were fine and she had somewhere between 7-10,000 miles left on her brakes. Approximately 2 weeks later the brakes began grinding really badly. We took it to a nearby place that we have used for over ten years. The brakes on the rear were shot and the rotors had to be replaced. I called Nissan to be reimbursed for the rotors, as this would not have happened had they diagnosed her brakes properly the first time. Both the service manager, Dominiqe and the general manager, Scott, refused to do so, citing they had not done the work, nor had they seen the shape of the brakes at the time that they were replaced. Well, you did see her brakes a couple of weeks before and you misdiagnosed them, costing us an extra $100 on the repair. And furthermore, the brakes were too bad for us to drive that far again to bring it back up there--besides, I lost complete faith in your service work once I realized how bad her brakes were. This was a no brainer in the customer service arena, yet, neither of them had the foresight to acknowledge the incompetence of the original inspection and own up to the fact that they misdiagnosed a problem. Bad call, boys. Bad call. Instead, Scott implied that we had been ripped off/lied to about the brakes when the other placed fixed it. Never returning to a Nissan dealership, EVER. Not for service OR to purchase a vehicle; which means, BOYS, you just lost your company 5-10 years of possible service revenue for TWO cars because you were too proud to right your wrong. All of that over a measly $100. What a wasted opportunity to get it right.......... SMH. So, I called Nissan corporate to get some help from them only to find out there was a recall on the car ( and has been for awhile) for the CVT program...no mention of that on October 5th when my daughter took the car in. REALLY??? She was standing right in front of you! I have no words (well not good ones) for the mismanagement of either of these issues. Piss poor management. I hope the owner cares enough about his franchise to address this, because the people he's hired to represent it, DON'T.

Typical dealership, It takes ALL day for them to preasure you into over paying for a vehicle you don't want... 30k for a used car and high payments even with 3k down! Do not buy from here unless you like to waste money.

I bought a 2020 Nissan Altima here. Joe was awesome- the perfect amount of salesman charm and relatability. Joe respected my preferences and was incredibly patient and helpful- he did not try to upsell me. Trent in finance was quick and professional. Trent and Aziz in sales were both feisty but I can appreciate that- we were able to come to a deal after a lot of negotiating. Overall very impressed with the dealership and experience. Happy with my purchase and I feel confident that everything was handled correctly by the dealership.

It was good. The service was quick and they gave me a rental for the afternoon

I had a great experience at Town Center Nissan, Michael Nicholson did a great job of making the purchase of my new vehicle pleasant. I would recommend Michael as he advocates and negotiates for the customer. I admit that I was not easy to work with as I have had a very bad experience with a car salesman in the past . Michael was easy to work with, he was not pushy, he was patient, kind and understanding.

Took my vehicle there for tune up and a transmission flush. They did the job in one afternoon and provided me with rental for the duration of the work and a great car wash afterwards. The main reason i will continue to use their service however is because they did a sound job mechanically on my car. PS: I would recommend checking out their site for service specials, it'll save you some cash if the work you want done has a running deal.

I was just going to get my oil changed, and a nice guy approached name Sonny. I was apprehensive because I knew he was trying to sell me a car, but his witty personality won me over, and I obliged to the idea of a new vehicle. Although still apprehensive because I knew my credit situation and I just knew this is going to be a waste of my time. Long story and needless to say, he got me into a brand new Nissan Altima. I would recommend Sonny to anyone he is such a wonderful person with a great personality; he truly made the car buying experience fun and worth my time.

just moved here from another state and needed a dealership to honor our warranty...called this one since it was the closest to us. They were so rude...acted as if they were doing us a favor....had a horrible attitude. I called back a few weeks later with a tire issue....same rude, hateful response...I'll drive to another dealership farther away rather that have anything to do with them.....

OMG!! What a fantastic experience today! You HAVE to ask for Aziz he is the man!!! Answered all of my questions - got me the best deal. I have been a Nissan owner for some time and I have to say hands down this was the smoothest experience thus far. 1000% satisfied customer. Town Center Nissan staff is top notch when it comes to customer service.

I should have walked from this place when their Finance department tried some shady stuff. First they offered me 6% APR, with excellent credit, and I said no way. I had my credit union in for 3.2%, which he then matched. Well, once given the paperwork to sign it said 3.8% ...."oh sorry, my mistake". Could have been an honest mistake or not but WATCH these people closely if you do buy a vehicle from them which I highly recommend you do NOT!

Here is everything wrong with a used vehicle purchased from them just six months ago:
1. Main dash computer was bad and had to be replaced. Still no tire pressure reading on 2 of the 4 tires in the system menu of the main dash computer. Initially they wanted to put through on warranty claim, but warranty doesnt kick in until 30 days after purchase, so they replaced at no charge.
2. back up camera works intermittently--they keep saying they can't duplicate.
3. No heat--they claim blend door motor is bad ($1,600 fix)--seems to be common issue with Nissan
4. Had to have AC fixed when purchased, perhaps the same issue causing no heat?
5. Transmission temp keeps going up VERY high, service can't find the issue.
6. Battery went bad one month after purchase (charged me $200)
7. Water in the headlight (seems to be a common issue with Nissan)

So for $15,000 I bought a POS that is a money pit and in the shop more than my 1997 Ford F250 was over the past 10 years! I've talked to several managers and they honestly don't seem to care.

DO NOT come to this dealership, in fact RUN away! Just because they are Georgia's "largest Nissan" dealership as they claim does not mean they are NOT crooks! I've owned 9 vehicles in my life and this is by far the WORST one!

I'm not sure what my next move will be or what options I have, other than to tell as many people as I can about how shady Town Center Nissan really is. I may be spending my lunch breaks on the street in front of their dealership with a sign. Won't help my cause but maybe save others from these scam artists.

I put a $1000 deposit down to hold a truck for me I was to pay cash for. Today I got a call two days before I was due to pick it up....7 days before my contract to purchase was up...and was told they had sold the truck to someone else for more money. The no integrity general manager had his minion to call and tell me the bad news because he is a coward on top of having no integrity. If you want to deal with LIARS these are your people. See you all in court

I have been a customer at Towne Center Nissan for 20 years and am always pleased with the service there. I have purchased my cars there and get them serviced there and no where else. I will go here when it's time to get a car the next time as well.

Dominique usually helps me when I arrive w/ concerns. No exception to this trip. He had my complaints checked out and couldn't duplicate the problem of losing power while driving. There are no recalls at this time for that complaint. He offered to take the care overnight and drive to and from his home. Still couldn't duplicate the problem. I am still experiencing the off and on losing power problem, which I have complained many times about. Dominique is a true gentleman, very professional and knows his cars....

A Car wash with oil change would have got you 5 stars! Not too long of wait along with details of what to watch for the near future in repairs.

My expectations were met and exceeded, great place to have service done.

Sonny was very helpful and found me the car with all of the options I wanted.

Sonny T was the first person to greet my father and I at the door and the last person to see me off the lot with my brand new car as a first time buyer. Really great experience!

I just bought a Rogue from Town Center Nissan and love it. I bought my Altima there 4 years ago and wouldn't go anywhere else. When I decided to trade in my Altima for a new car I knew I would go back to this Nissan Dealer. My 1st purchase there was awesome. I stopped by and was greeted by a friendly professional salesman. It was another great experience at Town Center Nissan. My salesman and the finance manager stayed late to deliverer my new Rogue to me after I got off work. After years of driving expensive European cars I got tired expensive maintenance andI decided to try a Nissan Altima. Best car ever. Nothing but oil changes and tires for almost 100k miles. I highly recommend Town Center Nissan if you're looking for exceptional customer service.

Everytime I get my service done Mike Little takes excellent service. He goes above and beyond what I experienced with other dealerships. Friendly staff and knowledgeable of inventory and sales. Highly recommend

I bought my first car here and I couldn t be happier! The staff is very friendly and easy to negotiate prices with that fit your budget. I love my new Nissan and will definitely be recommending this place to others :)

I took my Nissan Cube there after it shutting off on me. They kept my car for 3 hours, did a 35 point inspection on it to only find nothing wrong. Fast forward 2 days when my car dies and AAA comes to give me a jump and tells me that my battery is all the way dead! How come the 35 point inspection didn t find a bad battery?! However, they were very pleasant with a great waiting room but I m very disappointed that they didn t catch a dead battery that had corrosion all over it!

They were completely wonderful, going above and beyond to ensure that I was completely satisfied. Thank you so much for all you did after I had driven so far to do business with you.

The people at Town Center Nissan are friendly, courteous and professional. They give great customer service.

Nice place with beautiful cars like the 370z. Customer service In the parts department are excellent.

It was the least stressed environment that I've ever purchased a vehicle at. Selena met me at the door and worked with me start to finish. She is very good at her job and a wonderful person as well. Rob Johanas was very helpful and nice as well. Thank you for a great experience.

Great service, friendly staff and a clean waiting lounge.
Service staff always makes recommendations and tells you what s is most important.
They always answer my questions and very patient with me.

Fast and clear followup on 15,000 mile service of new car. Fair pricing and good service. I'll definitely be coming back for all of my maintenance needs here.

Great experience. Was in and out very quickly. All the staff is profesional and attentive!

Friendly, great atmosphere, and quick service!! What more could I ask? Love Town Center Nissan

i took my car for an oil change, i pulled in the gentleman that helped me was very friendly, he took all the information as i was getting out of my car after me giving him my name (since i had an appointment) i stepped out of my car with a coupon he was happy to take that from me and i was told in about 30 mins it would be done. i went grabbed some lunch with a friend and went back to get my car, i got up to the desk asked the nice lady there what i do next (since it was my first time) she asked me for my name, she grabbed my paperwork it was exactly what i expected to pay. i paid and was on my way back to work without having to use the extended time i had originally planned to take. AMAZING service from beginning to end! i will bring my car here for anything i need in terms of service. Thank you Town Center Nissan Service department you guys are all great!!

When I came in Town Center Nissan I was super frustrated because my transmission suddenly went out. However when I arrive Sonny (my sales consultant) was patient as I carefully chose my new car. He made the process super easy and we were able to find something I wanted in my price range. I would definitely recommend Sonny if anyone is looking to purchase a car from Town Center Nissan.

I had the best experience here working with Mike Shishevan. The process was quick and painless. Oh, and I got an awesome deal on a great ford!! Thanks!

I guess you could say all the used car sales stereotypes are alive and well here. I found the ideal car that fit my criteria except for one thing. As opposed to talking through possible deal options, it was rude responses from the Sales Manager. When I mentioned I had a trade, he said he didn't want it.

I don't know, but I kind of like the game that is used car shopping. This was different and not friendly.

I just had to leave a review. I pulled up to Town Center Nissan today not really thinking I was going to purchase today, but merely looking at my options. I've gone to several dealerships in my lifetime, but by far this was the BEST experience ever! The salesman that approached me merely spoke, and let me look at the vehicle I was looking at without pressure, and then he asked what I was looking for. He was not pushy, but yet attentive to my needs. That salesman was Rob Johanas, and forgive me for calling him Bob!!! I like him and he is that salesman that I want to make future purchases with. Honest, humble, professional and patient, hands down. The finance team was just as nice and professional, Myron (may have misspelled, sorry) and Trent. This is what buying your first 13 miles BRAND NEW vehicle experience is supposed to be like and not stressful! Thank you guys and I love my new car!

An overall very positive experience. No issues at all, other than the wait, but that's expected at a car dealership. The people were very friendly and willing to bend over backward to ensure your complete satisfaction. Highly recommend this dealership and the Nissan products they sell.

Great place very friendly salesperson. Showed me exactly what I was looking for. NO pressure into buying a car. Very good experience buying the car.

Very courteous and professional service. Have been a customer since 2010.

Everyone was very nice, they explained what was done, but indicated that they could not find where any codes had populated, so they could not duplcate problem. A little concern that problem with car may re-occur, stopping for no apparent reason. That is why I could only rate a 4.

Had my oil changed but not happy about not getting any coupons in the mail anymore from Nissan for things like new tires or oil changes .

Great service department. They always take good care of me and my car.

Isn t nice when you can have a pleasant experience while buying a car!!! It happens at Town Center Nissan!

Customer was great, however sure wish the service itself didn't cost so much.

The experience was great! Hassan greeted us with a smile and took the time to find out what I was looking for in a new vehicle before we started to look. Most times sales people try to push you into the more expensive vehicle rather than take time to know what you can do. I am glad we stopped by there first and I am truly happy with my purchase!! Thanks!

Everyone was very nice, especially considering it was so early in the morning. Plus they had a fresh pot of coffee!

The service department did a great job of taking care of anything that needed to be addressed and made me feel confident that my car was in top shape.

I had the privilege of meeting Sonny, he was honest and friendly, he helped me in purchasing my 2016 pathfinder. I appreciate his patience in making the process smooth.

Polite service department. Truly try to save you money and take care of your needs.

Never had an issue that the service department didn't hustle to fix. While not the cheapest place for parts and repairs, I find they do what it takes to make things right, which is worth the extra expense to me.

Mike Nicholson was great, he worked really hard to get us in the car we wantedand explained all the technology to us before we'd left

Great experience
Came in for an oil change. Didn't have to wait long at all and everyone was very courteous.

Town Center Nissan staff ALWAYS offer excellent customer service. The dealership is know for it professional expertise! I can count on the expert knowledge of the staff relative to maintaining or improving the condition of my auto. Yes, I would recommend customers to visit this
professional and friendly service center.

Greeted as soon as I got out of my truck. Needed to get some parts for my wife's car and the guy didn't try and talk about trading in my truck or any of that THANK GOD!! he politely told me where to go. Walk right up to the parts counter and they had what I needed almost within arms reach. Took me about 10 min total and they have snacks!!!!

Talk about the interest rates more and what they mean. I found out that our rate is a somewhat high. So understanding why it is the rate it is and what we can do to lower it.

I am always happy with the service I receive here. Ken is my service guy. I have witnessed all of the employees being very nice. Their enthusiasm seems sincere and they are always ready to help. I don't take my car anywhere else.

Alyssa Blasetti is the best, please ask for her. She's very upfront and helpful her service is phenomenal....

Great buying experience for my mother-in-law Joan! Joe Simone did an excellent job of explaining everything and answering questions. Definitely recommend Town Center Nissan and Joe! Thanks for everything!

It was great to spend literally a few mins in to get my vehicle oil changed. The time in and out was very impressive .

Love Team Nissan! Dominique is my guy and I know that he is going to tell me what I need to do to keep my Altima in tip top condition. Vehicle upkeep can become pricy but the team explains why it s important to do different things and that gives me the peace of mind that I will have my Altima for a long time.

This dealership is always wonderful to work with, from buying a new vehicle to getting service or parts. They never let me down. Being single and knowing they take great care of my car without pushing products on me that are not need is a great comfort to me and my wallet.
I highly recommend Jackie Tucker, Sales force, Office staff and Service Dept. at Town Center to get you the deal you need. Thank you Jackie!

Loving my new Path Finder,
Tammie

We love our Town Center Nissan service center! Thank you, Cord, for another excellent
experience!

Alyssa blaseti and Roberto were awesome. I would highly recommend my friends and family if they are ever in the market to town center Nissan. They are two very professional people who sincerely care about their clients. 10 out 10!

Mazie was fabulous! She worked with me every step to get the right car!

I bought a car on Halloween from Jeff keeling. He was very professional and pleasant to work with. After dealing with autonation B.S for hours. I called town center Nissan, and Jeff told me to come in and that he d take care of us. He exceeded our expectations. If you want a pleasant experience, go to town center Nissan and see Jeff keeling. Thanks again Jeff and staff.

Mr Clifford Smith was a real awesome guy to work with. Clifford and Nolan worked real hard to get me the lowest possible price on the car i wanted. It was a really great experience to work with them.

I was pleased with the fair amount for my 11 year old trade, and I love my new Maxima! The salesman was extremely knowledgeable and very easy to talk with. Thanks to Town Center Nissan for making this process as painless as possible.