Town Center Nissan Reviews

Friendly & prompt service as always!! Love Town Center Nissan!

Stopped in to town center today for my prize and my sales person was amazing Even though I didn't buy a vehicle that day I plan on coming back in the future and I'd recommend town center nissan to friends and family.

This was an intermittent problem, and admittedly hard to diagnose. Although we did not find a solution, I was satisfied that the service writer and the mechanics did all they could. I now have more information in order to try to isolate and identify the situation should it arise again. Having said that, I am satisfied with the visit.

I had a wonderful experience at Town Center Nissan! The staff here are very professional and helpful. It was a pleasure to have Sonny as my salesman. He has a great personality and I really appreciated his honesty and patience. I look forward to coming back.

Juan was wonderful to work with! Extremely helpful!

Just don't is all I have to say. There are too many other Nissan dealerships in the Atlanta area. So do yourself a favor and aggravation and go to another dealership. If their lips are moving they are not telling the truth, all the way from the Sales Manager, Salesman, and the finance person. This is the first Nissan I have ever bought and will probably not buy another and it definitely won't be from Town Center Nissan. I do not plan to even go there for maintenance on the vehicle.

Excellent, Timely service. Did my oil change and saved me money from getting an unnecessary rim change.

Awesome Team! Mazie was absolutely amazing to work with!

Love this place. Our salesmen Jackie was awesome. This is the 3rd Rogue Ive bought from them and will go back. Also a thanks to Rob in,sales and Trent in Finance for helping make the whole process less stressful.

I'm pleased with my purchase and I was treated well by Steve Compere and Michael Saiz who made the experience enjoyable.

Dominic was super! The Nissan Service Department installed a panel under the back door of our 2013 Pathfinder with efficiency. We were
out of the dealership in 30 minutes with grace and ease! Thanks guys,
Sharon Herndon

Had an oil change done and tires rotated; experienced vibration over 60 mls per hour, so I took the vehicle back to have the issue resolved and Eddie of course got the problem resolved with excellent customer service. A pleasure doing business with him.

Always friendly, professional, and informative. I love this dealership and the way they treat their customers!

My recent experience was fabulous the customer service I received was amazing, I was told my car would be ready in about an hour and it was actually completed within 30 minutes, the service explained to me detail about the recommended 15k maintenance package and instead of trying to sell me the whole package he recommended to me what more beneficial! I found that to be very impressive

Felix was the sale person that worked with me. He was extremely knowledgeable of the truck in which I was looking to buy. He never pushed me to buy the truck even though it took me a month to make a decision. I shopped around at other dealerships including one three states away to find the best price. Town Center Nissan is where I decided to make my purchase. Felix made the truck buying experience a pleasant one.

Easy in & Out. Done what I ask. Price was less than a neighborhood mechanic for the services I needed.

Great service team. I am looking for a mid size SUV and this location has helped me choose a vehicle.

This has me crossed with someone. I'm Debbie Bryan and my experience was excellent.

Daughters car was recalled. They set us up with a rental car until the car gets fixed. It was a very pleasant experience.

After dealing with horrible service at another dealership in Canton, I decided to go to Nissan.
Not only did I get a good deal on my trade in and brand new car, but also a great customer service from Claude who went above and beyond to make us happy with out purchase. Will definitely go back again.

I always have a wonderful experience when I come here. I come here to get my car serviced and I never have a bad experience. Today I came in to get my car serviced and instead I am walking out with a new car. I give much applause to the sales team Percy Reynolds and Cortez Woodard. Great service. Always making sure the customer is happy.

Really awesome people. They take the time to explain everything in detail. They keep me informed on what's going on with my vehicle and if there is something they think I need, they will call me and let me know how much it is and if I want it done then. I'm called the moment my vehicle is ready for pickup.

Great selection of vehicle. No sales pressure courteous friendly knowledgeable professionals.

Thanks to Mr. Aziz to help and to be with us throughout our Nissan Leaf lease.

Great service. Great people. Great experience. Thanks Town Center Nissan.

The interior, driver side floorboard had dirt/trash.
First time I received my car back after having service that it was not at least as clean as when I dropped it off.

Also, I received an email that my car was due for service 2 days after picking it up. Showed it was time for a tune up. I had dropped it off for an oil change.
The email showed the service was recommended to he completed at 105,000 miles. I dropped my car off with approx 107,000.

It would have been nice to have been notified about this while I already had the car in for an oil change.

Wonderful, reasonable wait time without appointment

Bought here, service here. Clean waiting room and good free coffee!

Belle answered my questions over the phone and greeted me upon my arrival. Had my oil changed and tires rotated. Very satisfied with the service I received!

The whole operating staff was very helpful. Cortez, the salesman, was available on July 4th to find a replacement for my stolen 1995 Honda.
Not only was he considerate of the limited finances but was able to work with that department to meet my urgent needs. Service department was helpful in replacing a few missing items and assured me they would take care of the recall on the airbag . I now have a clean 2011 Nissan Versa with all working parts and lower mileage. Thank you TCN! Ms Moseley

Terrific experience! Sony T was the first salesman to greet us and we couldn t have asked for better. Took the time to get to know us, make us feel comfortable, and get us the best deal he could. Answered all of our questions and made sure we felt good about everything.

No Hassle! No Haggle!

From the moment I was connected to this dealership, everyone I encountered was extremely helpful. Heather went above and beyond to ensure that I was taken care of. Heather connected me with Brian who would not stop until he had worked out a deal that met our needs. He even stayed late when we learned that we would not be able to make it to the dealership before closing time. (Turned out that they were known to stay late for customers.) When we arrived, Brian and Jackie were helpful in making sure we were taken care of. We were out the door in our vehicle within 2 and a half hours becausr we had to wait for Brian to complete paperwork for some customers who were there before us. We were so happy with the service we received that we called Brian and brought our daughter there when she was ready to purchase a vehicle! Thanks be to God for everyone who was involved in this process!!! We really appreciate it!!!!!

Mike Little in Service is always very courteous and my car is ready quickly. I'm given a ride back to work and picked up when my car is ready. The drivers are always so
Nice. Very convenient. Not happy with the fact that my tires need replacing in 2 years on a new car but that is not service related.

Went in for routine oil change. Was in and out very quickly.

We continue to receive awesome service... friendly staff that are always helpful!

I have brought my Juke here for service several times. I have been having issues with the radio ever since I bought the car. It is a problem that is not intermittent, it occurs every single time I drive the vehicle. I was called and told the Juke was ready to be picked up last week. I drove all the way from Douglasville to get it. The car was filthy and my issues were not even addressed. I waited around for 30 minutes just to get the keys and find out I couldn't even take it home. Today I receive a call telling me that it is again, ready to be picked up. I ask what has been done to it, and still only one LED has been replaced. So my car has been sitting up at this dealership collecting filth for a month just to have one bulb replaced? Really? The last time I took it in, I found a huge scratch above my gas door that wasn't there before I took it in. Unfortunately, I didn't notice it until I had to fill up a couple days later. What will be wrong with it now when I get it back? I don't have a lot of faith in Nissan service departments anymore. This dealership is no exception. They don't actually seem to want to fix my car, then I get it back in worse shape then I dropped it off in EVERY TIME.

Don't go here.

Hassan was a great sales consultant. He was very patient with questions and helping us find the right car to fit our budget. He made the entire car buying experience easy and stress free. Rob Jackson listened to our needs and made sure we were accommodated. Yusef J. Was very personable and great to work with. Thank you Town Center Nissan! You will definitely be getting our future business!

My service advisor Mike was courteous and very pleasant to work with. I was in and out in a timely manner. Town Center has always treated me very well.

Great dealership. Sales and service are top notch.

This dealership is top notch. Professional experienced knowledgeable and expedient.

I had such a great experience at Town Center Nissan today!! I can be a lot to deal with and my sales consultant, Steve Compere was very knowledgeable and patient with me!! He went as far as following me to gas up and return my rental! He was then very patient in helping me to get to know my new vehicle! Also, had a great experience with financing! Thanks Aziz and Yusef for working so hard on my behalf! Please visit Town Center Nissan if you want a great car and a great experience!!!

Typically I work with Dominic and Rich. In working with them, they have at all times been professional, courteous, up front and honest regarding issues with my vehicle, and customer friendly.

AUNDREA & Neal these people are the best thing that ever happen to me! They got me a car zero down I m estatic in tears I ve never felt more blessed I recommend this place more than anywhere I just got myself a 2017 Dodge Journey!!! 22,000 miles

Mo was great to work with. The dealership as a whole was well put together and flow from reception to finance to delivery was smooth. I m not a fan of the management sitting behind a desk and not conversing with customers till the sale is close. A suggestion would be to be more approachable and converse with the people. I have a small issue with the car, will update as I deal with the service dept on how they will fix this.

My service manger was Rich. He was very thorough with explaining the work that needed to be completed. He gave advice when I asked for it. I appreciate the ease of working with Nissan and Rich.

I came in for an oil change and was greeted by a friendly service advisor that sat in front of my service advisor. Mike seemed too busy to provide me quality customer service. While waiting in the waiting area, I was called over the intercom and when I came to his desk he was on a phone call and did not acknowledge me. After a few minutes of waiting I told the advisor (that helped me earlier) to have Mike call me back once he's off of the phone. It was rude and unprofessional to have me standing in front of him as he was assisting someone on the phone. Mike called me back a few moments after (over the intercom again-not very personable) and told me 3 recommendations for my vehicle. I asked him which is most important so I can take care of whichever needed immediate attention. His response was that they were all important, it depends on how much I'm trying to spend. Instead of taking the time to explain to me the details of each item. I'm asking an advisor that I'm supposed to entrust in for advice and provide a clear understanding of whats needed for my vehicle. He is the expert and that response was unacceptable. I felt rushed out after not being able to be up-sold and not to mention the flyer that brought me in also stated that there would be a complimentary car wash with every repair and service. This was located under "Why choose Nissan Town Center". He told me my car was finished and they drove it right out of the garage. This was my second time coming to this Nissan and I received horrible customer service. I live less than 10 minutes away from Town Center Nissan and will drive the extra 20 minutes to get my service done at another dealership after this last visit.

Great atmosphere, high energy, made me feel important. I love that they show that they care to get you what you want.

Ken Gillard is the best service advisor. He treats you like your his only customer. He never tries to scare you into unnecessary repairs.The man(Ken Gillard) is exceptional, honest ,friendly, but professional.

They are liars.. They tricked a bunch of people by making them think they won 70 inch Tvs ... And gave them selfie sticks , Then tried to sell them a car... Straight up con artist

I have a 2008 Nissan Altima in good condition, no car accidents, and I keep it maintained. Towards the end of May, my car "stalled" when I was driving.. My dad (knows cars well) thought it was the alternator but Nissan said it was not the alternator and that I needed a new battery ($200+ later I got a new battery). The day after getting my car back it stalled again... they had my car for 4 days and finally said it was the alternator and that it was going out "intermittently." I am grateful they kept the car and figured out the issue, but 4 days is a long time to be without a car and ($600+ later). I get my car back, AC does not work.. I then take it back to Nissan for the 3rd time... oh they forgot to reconnect something... A few days later the dust cover under the car came off and was dragging on the road (I had paid them to fix that when I got the new battery) 4th time I go up and they fix the dust cover. The next day after getting the dust cover fixed for the 2nd time, it comes off again. I drive up to Nissan for the 5th time.. the service center was closed. The cover was dragging under the car, and I was not able to take it off myself, but instead of offering to help me or find someone who would, the salesman who approached me was more concerned about being liable if he took the dust cover off. Let me add that I am a female college student, so I do not know much about cars, but I know about human decency, and he could have at least offered some sort of advice instead of rambling about being liable.. obviously I could not continue to drive like that but luckily another sales associate was kind of enough to help me get the dust cover off just so I could drive safely for the day. So the next week my AC stops working again, I take it back to Nissan for the 6th time.. oh this time I need a new Air Compressor!! The offered to put me in a rental for a few days, and the rental manager was extremely helpful and kind. They had my car for a few days and $1100 later I have a new air compressor. The day after getting my car back the AC stopped working again. I drove up to the service center for the 7th time at 2:20 on Saturday.. no technicians were there, they already went home.. their hours say they are open until 4. I was approached by Jessica, a service advisor, she said no one was there that could look at my car and I would need to bring my car back Monday. I explained my situation to her and she understood my frustration of paying over $2000 for this car in less than a month and its still not fixed. Jessica was extremely kind and apologetic. She put me in a rental quickly, and said they would have my car looked at on Monday. So to this point I paid for a battery I did not need and possibly an AC compressor.. I await the call on Monday to see what is next...

Sidenote: During my 7 trips to Nissan in a month, my service advisor was Mike Little. My first encounter with Mike was after the replaced the alternator. I went to pay for my car at the cashier and she directed me to Mike to get my car pulled around front. He looked at me and said "who are you, what do you want?" I was taken aback, but assumed he was busy so I said I was picking up my Altima. He handed me my keys and told me just to go get my car from the back... it was raining.. and there were many, many cars in the parking lot of the service center.. I just paid over $800 and then was handed my keys and told to hunt for it in the back parking lot. Thankful I have an alert button on my keys that I could use to find my car amongst the huge lot. Unfortunately, every time I have dealt with Mike, he has been demeaning and condescending. VERY DISAPPOINTED and wondering if it is because I am a female in my 20's and what could I possibly know about cars or anything else for that matter?

Service used to be great. Misdiagnosed problem cost me $200. Then recently came in for a lightbulb replacement, they removed the cover then the next day I had to come back because they didn't put the cover all the way back on I was told the clips that hold the cover in place were broken and I'd now need to pay $70 for a replacement when the cover was in fine before. Will never go to this dealership again which is unfortunate since I've been a steady customer for years.

Solid new car dealership with great service and parts dept. You get treated well here.

It was great, I have been cars for 50 years and this been the best. Instead of being accosted from the second you hit the lot we found that we could look at our pace. When we were ready to speak to a salesperson we had to go inside and asked to be helped. From the first hand shake to the final one it was a very favorable experience

I received a detailed estimate before the work was performed. It was completed to my satisfaction in the stated time frame.

Completely Lied we came in during a huge sale they said we had two months until our first payment well that was a lie, also told us we had service until the car was paid off well they lied again I would not trust this place everyone there is rude they don't want to help anyone this place is the worse this is one of the many reasons I didn't want to deal with a car dealership but from the start they seemed different but they are not they are complete and utter liers PLEASE DO NOT TRUST THESES PEOPLE!!!! Praying y'all don't go through the same as me god bless please please don't trust this place!!!!!!

I went into Nissan Town Center and had Sonny as my salesman. He was very patient with me because I really didn t know which car I wanted. Sonny made a suggestion on Rogue and I was a little apprehensive at first but after going for a test drive and all of the safety features that came along with the Rogue I was highly impressed! My car insurance has decreased significantly because of the safety features. Thank you so much Sonny T for your patience and professionalism! I will be referring people to him.

Mike ?was simply amazing! He listened to everything I was looking for and was very informative. Thank you Town Center Nissan for having such a fantastic employee!

Town Center Nissan has done all my maintenance - great people, super service.

Domenique is a great representative for Town Center

Keep up the great work!!!

Unbelievable disrespect from one employee. I pulled into the parking lot with a buddy and she aggressively told us where to park. No big deal. When we got out she told us what we were looking to buy. We weren t looking to buy we wanted to see the GT-R inside. She wasn t having any of it. She gave us insane amounts of attitude and disrespect. We said that we just wanted to see the nice cars on the inside but again. She just pointed over in the used car parking lot and said over there. Who the hell wants to buy a used Nissan? Me and my buddy said no and she asked us to leave. We went to Chevy afterwards where they let us start and ride in a Z06.

My husband and I bought a car from Jeff keeling at town center Nissan. And boy let me tell you, we re beyond happy. The price was fantastic, the service was even better. Thanks so much Jeff. WE LOVE OUR ROGUE

I was 100% satisfied, could not be better service then I got.

Joe Simone did an awesome job! Go see him he will give you the best deal here at Town Center Nissan!

Thank you, Claude Henry for excellent service. My daughter and I are pleased with the purchase. :)

Just don't. I would go almost anywhere else to buy a car before coming back here terrible experience. Felt like no one listened to anything I said.

Great customer service! Claude & Steve were our salesmen and we have nothing bad to say. They did a fantastic job and listened to what we had to say. We felt like customers and not like paychecks! Thanks TCN!

Expected a friendly greeting and fast, efficient service with a smile. I wouldn't take my Nissan anywhere else!