The environment was amazing! Adrian Sanchez was so kind & gave me a lot of great information for the car I was looking for & planning to buy soon! Now I know where to go & who to ask. I was really pleased with my visit! I recommend this place!!!
Tyler was great explaining the car to me and lupe was great as well. Very great place!
Great customer service! Joe was great and very patient with showing us everything we wanted to see and test drive. Once we found what we wanted, Joe was able to work out all the details and made it so we where able to drive home in truck we wanted.
Lived in Huntley for years and always wanted drive a Ford, came in on Friday and left with a beautiful 2020 Edge. Dimitri was very professional and super nice, thanks again!!
Visited 5 different Ford dealerships before I came to Huntley Ford. The Escape that I came to see was sold just before I got there but Peter found the same Escape in a different color and gave a deal I could not refuse. Very friendly and professional dealership will recommend to all my friends.
Very happy with my brand new Ford Edge!!! Thank you Peter!!
I wanted to buy a car from them and it was darn near impossible. I message them on Facebook messenger... That was useless. Photos attached. Then I emailed them. Never heard back after several days. Then they raised the price $700... but I'm still interested. I called them... Had several different names thrown around. Got the info I needed from Jay and wanted to buy. Tried emailing again. No response. Went to the website to find my salesperson Jay who was really nice on the phone .. not listed on the staff page. Tried calling dealership again... Not open. No option on their website to initiate a buy online.
I'm willing to pay their asking price for the car and they do everything possible to make it so I can't even buy it. Soooo frustrating.
-------------------------------
I ended up raising it to 4 stars because they called me 3 times after leaving a low review. They did sell the car I wanted, and it is still frustrating that its near impossible to interact with them.
Joe D. is kind and extremely helpful. He tried so very hard to find me the vehicle that I wanted. My short timeline didn t allow him to be successful but it wasn t for lack of trying. I highly recommend Joe. He doesn t give up!
Mike Schmidt was a great salesman - definitely worth the hour and a half drive to work with him. Love our new Lincoln MKC !!!!
I have never been to such as honest and reasonable car dealer before! I wish I had purchased my car here. I received an oil change and tire change. I did not have to wait long and everyone was very nice. This is a bit of a drive from where I live, but so worth it. thank you!
Great car buying experience. Salesman Joe very knowledgeable and not pushy at all. They worked with me alot to get an affordable payment on what I wanted. I love my Ford Explorer! Thanks Tom Peck Ford. I'll will be back.
Anna Taylor
Peter was very helpful and made my buying experience a wonderful and amazing time. Everyone was wonderful to work with!
Eric C is the man go see him for great deals and knowledge on the product!
Your customer contact people are wonderful and do an excellent job. However, I have a bit of concern after my last visit regarding the integrity of the service. In July of 2015, I brought my car in for the Works package for oil change and tire rotation. Upon inspection at that time, I was told both front and rear brakes required attention but the rear brakes needed replacing due to a safety issue. Due to safety, I agreed to have the rear brakes replaced but left front brakes as is. Fast forward to this past visit in August 2016 and had the Works performed again for oil change and tire rotation. As expected, the rear brakes were deemed in good condition but miraculously the front brakes were in good condition too and that after a year of driving! So that makes me wonder if in July of 2015 I spent over $300 on brakes that weren't necessary. Plus I know I have a side marker and license plate bulb out and not even a mention. The only thing mentioned was my engine air filter was dirty and needed replacement. I asked how much and was told $25 (figuring $27 with tax) so I said no. Then on way home stopped by O'Reilly auto parts and bought an authentic Motorcraft filter for $18 (including tax.) Your department imposed a 50% markup on a retail part! (And I'm sure your dealership is getting those filters well below the retail price I paid at O'Reilly.) Personally, I don't mind paying the going rate for actual REQUIRED service, but on something like this which is about a 2 minute job, you may consider not nickle and diming customers on the small stuff. But going back to the real concern is of the integrity of the shop and any recommendation I would make would not be without reservations conveyed to my friends.
Purchase experience was great, and they are very attentive with any follow up questions or concerns. Love my new truck!
Great dealer, great car! Would definitely buy from there again! See Tony Martino in sales.
To be honest I met Joe Johnson thru Grindr and it was just a coincidence I was in the market for a car so I got more rides than I bargained for. It's not like he had to ram the sale down my throat but the Ram he did really give me, he did a great job easing into it.
Joe Johnson really lives up to his name, he's versatile in all areas and really pounds it out when it comes to closing the deal.
I really do not like to shop or buy autos because of the high pressure sales people. I recently bought a car at Ford Huntley Auto Mall and had a very positive experience with my salesman Joe Johnson. He was upfront and informative and did not pressure me to the point of feeling uncomfortable. He was curtious, polite, and helpful and paid attention to detail and I really appreciated that. He also went above and beyond his duties and returned some personal items that I left in one of their loaner vehicles to my home. The dealership was an hour from my house and he personally dropped the items I accidentally left in the loaner vehicle at my house for me. He is a 5 star salesman without a doubt. Their dealership also prices their vehicles very competitively. If you head out to Huntley Ford, ask for Joe Johnson.....you won't be disappointed :)
First of all when I think oil change I think that my car is going to be verified for its ability to perform in the future and have most of the system items checked
For instance on a new car when you take it in for an oil change, The reservoirs for windshield fluid maybe coolant should be checked and filled.
However in your facility sometimes the car gets washed sometimes it doesn't this time it did not get washed my windshield fluid did not get filled my tires were filled because I specifically asked them to be but why do you even have people working on the car if they don't perform a task.
If you're going to provide quality you should at least have a consistent quality of performance that the customer can expect. If I take 2 hours out of my day to sit and wait in line and then have the car oil change done that takes 45 minutes at your facility no matter if there's somebody in front of you or not then I expect all things to be performed because usually if somebody's getting an oil change it's because it really needs it or they're doing a road trip which they do not want to have to stop and buy windshield washer fluid while they're 500 miles into their trip and it's dark and bugs are sticking to their window and now they can't see because they ran out of fluid because the task was not performed properly
Thank you for being what I thought was my favorite automobile dealer I am glad I'm moving out of the area and now I wish to have no more questionnaires about your facility because you're not meeting my expectations, you're hardly even meeting the minimum requirement for service or what it cost for an oil change these days.
Julian was amazing, great customer service and worked out a deal on a Certified Explorer
Highly recommend.!! If you re looking for a nice reliable car, this is the place.! Ask For Sanchez.! He s very knowledgeable about the cars and he cares about the customer.! Best experience I ve ever had at a dealership, thanks to Sanchez and Huntley Ford.!
So I recently was in the market to purchase some tires was recommended this location by a friend.I was instructed to speak with Yunior Villaneda as he is very knowledgable and extremely helpful in assisting you.Upon arrival the staff in general were very friendly.I spoke with Mr.Villaneda and came out the door very satisfied with my 4 new tires i purchased.I look forward to doing business with them in the future.
I went there for a truck I saw on line they call me to come and see it test drive it, I m going to bring the truck home I sow the price took my check book and my car to live there, when I got there they didn t have it that had loaded it to More
Came in for an oil change, and looked at one of the explorers on the lot. Been greeted by Eugene, helped us get the key to test drive the car. Liked the vehicle, traded in our car and bought theirs. Fast and easy service.
Hubby and I just traded our Chevy Silverado for a 2019 F-150, I love the truck, the salesman, Elmer, was great, he had energy and He did everything possible to get our deal done. Would highly recommend Huntley Ford.
The best dealership I've been at. No pressure at all, very nice people work there especially my salesman Viktor. Thanks again, it was a pleasure to make a business at this place.
Good news was I found a great deal online, bad new was the price was not as negotiable as I would have liked. However, I found out this was to be competitive with a vast internet audience that Tom Peck Ford has. Satisfied with the price of a great used 2005 Ford Ranger as well as their willingness to accommodate as much as they possibly can. Only other down fall is the fact that, because of the online price, I am over 90 minutes away from Tom Peck Ford and wish I was closer.
Thanks fellas I appreciate the good deal and I ll be looking forward to contacting Jon Osvath for another one when I need it
The man is Lupe for helping me out to save tons of money on a family car im thinking of going back and get that mustang that's in the show rooms :D
Go see Eric C for a great sales experience! Will definitely refer him to friends and family.
Peter helped me out and was a great man to deal with! Very helpful. Will be back to buy more cars from him
Viktor helped me to find very nice small SUV for our family and got us very low monthly payments compared to other dealers I've been to. Thanks again!!!
Julian was the best ever! I really enjoyed having him as a sales man. I would recommend Julian and Huntley Ford.
Tried to make a service appointment for my Ford Fusion; was transferred to the service department where no one answered the phone and no voice mail available. Called receptionist back who took all of my personal info and what was wrong with my vehicle. Receptionist told me she would give my message to service department and they would call me back; that was around noon. Service is open until 7PM and I never received a return call. The next morning I called Sycamore Ford and made an appointment in less than 3 minutes.....
Excellent service, just bought a used vehicle today! Fair priced. Long lasting value. Joe Tornabeni and the others at Tom Peck Ford know what you re looking for.
Thank you so much Elmer and Huntley Ford!! I couldn't be anymore happier. Would recommend this dealership to anyone searching for a vehicle. go to Huntley ford!!
Found the perfect car for my daughter Tommy helped me out thanks tom
Fast and easy service for my truck. My go to dealer. Very knowledgeable about extensive work.
Had the best customer service experience with my sales representative Adrian Sanchez. He is by far the most genuine guy ever and it was a hassle free transaction from start to finish. If you ever need the best customer service and someone who truly listens and cares about your wants and needs on a car, be sure to go to this location and ask for Adrian.
I usually hate going car shopping but Huntley ford made the process pain free, make sure you ask for corey!
No pressure! Very friendly, great atmosphere! Thanks Joe for the great car buying experience!
Went in looking for a reliable car with affordable payments. A nice young man Adrian S. was there to assist me and knew everything about the ins and outs of the latest models they had! Easy process and no hassle! Walked out with an Escape 2020 . Thanks for everything Adrian!
Tom Peck has a great staff to meet all your needs. I bought my car there.
5 Stars for you guys you are awesome. I been coming to you guys for ten years and I'd never seen Jon before but he was a great guy and helped me get my new F-150 and I couldn't be happier! Will see you in a few years.
Absolutely satisfied with my purchase from Huntley Ford, the staff was very helpful and my salesman Eric Cardona was very helpful and knowledgeable
Viktor is a wonderful salesman , great customer service !
Great experience! I ll give Peter a 100% for helping me get a great deal on a car. He answered all of my questions and concerns. Will recommend to go to this sales man. Thank you!
Thank you Huntley ford, and Elmer for my new F-150!! Low miles, Great condition. Anyone searching for a car, go see Elmer!!!!
This was one of the best experiences I ve ever had at a dealership the salesmen that helped me Peter was extremely helpful in my search for my new car!
When I came in I wasn't looking to leave with a vehicle and Julian just made it super easy for me. Gave me a good trade in value as well as good financing deal. Recommend him 100%
All I gotta say is go see Julian guys! This dude knows what he's doing and won't let you down! I always had a hard time getting into a car and he helped out a ton! Got me approved for a 2015 Audi and I could not be more over the moon.
I have purchased several vehicles from Tom Peck Ford over the years. Sales, business office and service are the best!! Thanks to Nick and Roger for always making car buying easy!!
If your planning on going to Huntley Ford, ask for Adrian Sanchez! Without him I would never be driving away in a new car, he was an amazing salesman.
Came into Huntley almost 2 hours from our home and found the SUV I loved. Mike Schmidt was great to deal with. Very friendly and gave us a great deal on my beautiful 2020 Explorer.
Upon arriving to the dealership Eric Cardona greeted us at the door and proceeded to guide to his desk. My husband and I came in to test drive a F-150 pickup. Eric had the vehicle pulled up ready for us to test drive it. We were happy with this experience being multiple car owners this was the best experience we ve had as consumers at a dealership. No pressure no hassle straight to the point business. I would definitely recommend friends and family to Eric at Huntley Ford.
Eugene, was very friendly and courteous when answering my questions regarding my vehicle. I highly recommend when coming to Huntley to speak to Eugene when you are looking for a new car.
Very good buying experience. Excellent trade value, and my truck arrived much earlier than we had expected.
Our salesman Peter Kashuba was extremely patient and he took the time to explain everything in detail. He worked with us until we were happy with our deal. I would recommend Mr. Kashuba and Huntley Ford.
This dealership was FANTASTIC to work with. Thomas Coffaro went above and beyond for my needs. He was quick and responsive to all my needs. He answered every question i had and some. Thomas went above and beyond to find all the vehicles that i was looking for. Huntley Ford, Thomas and Abe will continue to to receive all my business for purchasing new cars as well as bringing my vehicles in for service. One thing of the biggest things they did was make me feel like family. Not once did they pressure me. The way Thomas treated me made me feel that i was more than just a sale.
Thanks Again Thomas
Tommy handled everything from start to finish. He was great!
My entire family and I have purchased many vehicles from Tom Peck and every time we do the service is as good as it gets. These folks care deeply about your satisfaction and it shows.
Called for a price on a transmission flush, was quoted $110 dollars more than 3 other ford dealers! Called and asked if they would match it I was told no it's a flat fee. 4 months later called to get the door code from another vehicle was told it was $55 plus tax for a literal 3 min plug in. Went to wickstrom ford for both things and saved money and they are way more customer friendly. To get the code was free!!! Will never go here and will spread the word stay away!
I was looking for used f-150 and Viktor did an amazing job helping me to find the perfect truck that will fit all my needs. The whole process was fast and easy. He got me the best offer out of 4 different dealerships. Highly recommend Viktor to do business with!
Go see Eric Cardona respectful and very knowledgeable. Will be coming back for my sons car as well!
See Joe B if you're looking for a car, he was very professional and courteous, wasn't pushy and I didn't feel rushed. Overall pleasant experience, thank you Joe B and Huntley Ford!!!!!
Very happy with the detail and service of Huntley Ford--Corey was wonderful to work with--very helpful--answered all our questions and helped us find a new Ford Escape 2020. He spent lots of time walking through the options and helped us get the right car. Thanks so much.
adrian sold me a vehicle and was super helpful into getting me into my dream car! definitely recommend asking for him!
Adrian sanchez is a great sales person very proffesional answered all my question recommend him 100% when you go ask for him .
I live in Iowa and found a great F-150 Limited on their web-site and when I called them Viktor helped me with going through the process of buying the truck online. He even sent me a video of the truck and how it drives and it was delivered really fast! Appreciate your business guys!!!!
Eric Cardona one of the best When it comes to getting you the best deals Really recommend him
We were looking for used Lincoln MKC and i didn't expect that Ford dealership would have so many Lincolns. Viktor met us right by the entrance and was very nice and friendly. He showed us 3 different vehicles and answered all the questions about each of them. Very good experience overall.
Excellent service and attention, thanks , Julian D Castaneda
Got a great deal on my 2020 Ford Fusion, love how nice this car is and the features are amazing. Thanks to Dimitri and Yunior at Huntley Ford!
Mike and Joe Johnson are awesome. Will be back for sure. Got the F-150 I wanted thanks again.
Mike helped me out with buying my car, gave me a fair deal and made the process easy for me. Helped me get a fair price on my car and made it a win win for both of us. All around great experience and if anyone is looking to buy a car ask for mike!
I did quite a bit of car shopping over a few weeks with Tom Peck being my final stop. I was impressed with Joe and his personal attention. He took the time to listen and make a typically unpleasant experience as painless as possible. Even though the dealership is far from home, I won t hesitate to keep my business with them.
Mike Schmidt helped me find the perfect truck I was looking for. Made the process quick and painless.
Watch out for the Ford F-150 Raptor. It has a lemon title and is from the Florida Hurricane as confirmed by car fax. Adrian Sanchez tried to sell me this vehicle claiming it was certified with no problems.
Came in a little nervous on checking out a car, but Lupe the Sales Rep really made the experience go as smoothly as it could be. Very informative and professional, will definitely recommend to anyone in need of a car.
I don t like posting these things, but my experience here with the salesman, Elmer (can t forget that name!) was very relaxed and almost felt like talking with a buddy. I was able to get what I wanted within my budget and still afford some bells and whistles. He will work with you.
The quick line is excellent, is real quick, certain, good prices and great customer service. (ask for George, is the quick line leader)
Service is always helpful and fast. I send everyone I know who is looking for a car to these guys.
Friendly staff, nice atmosphere, and a comfortable vibe unlike other dealerships. Dimitri was great, helping my wife and I get a '20 Fusion. He was great and so were the Finance Managers
Fantastic five star sales experience with Mike Schmidt. Drove home in a beautiful new black 2020 Ford Explorer Sport ST. These vehicles are not easy to find. Mike went the extra mile to get us into the vehicle with as much ease as possible. Would highly recommend Huntley. Ask for Mike, you will not be disappointed!
Tyler really helped me explain the technology on the inside of the vehicle I bought. Really smart kid!
Purchased a 2013 Ford Flex from salesman Roger Svab. Great customer service and able to help on understanding the vehicles many options. So far, great car. Wonderful ride and a joy to own. He even let me have his cell phone so I could get answers to my questions.
Thanks Roger!
Wayne B.
Viktor provided me with the best customer service I ve ever experienced. He spent 2 days with no breaks trying to get me a deal that resulted in me leaving the lot with my new 2020 Ford Scape. Thank you Viktor, you re the best. Also, special thanks to the guys that also helped during the process. Super excited to be on the road in my new ar now.
Just bought a new Mustang GT. I was greeted and helped by Patrick Lopez. He was an awesome salesman, everything went real smooth, and got me an awesome deal on the car. I'd definitely recommend him to help anyone out that's looking for a new car!
I had a great shopping experience this weekend. We made it a win-win with Viktor. He listened carefully and suggested available options they had. We closed the deal the same day. He gave me many valuable advice about the car based on his personal experience. I recommend working with him and the dealership!
Had a very good experience. Was in and out quickly and got a great deal! The salesman Greg Z was a great help and made sure to get me a great deal. Definitely recommend
Great service from buying to maintenance! Joe is a great salesman and made the buying experience easy. The employees are all very friendly and the Quick Lane Service is actually quick.
fordhuntley.com