Tom Peck Ford of Huntley

Tom Peck Ford of Huntley Reviews

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4.7
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Went in the other day I met with Jerson. He was ve...

Went in the other day I met with Jerson. He was very polite and professional. Answered every question I had and didn t pressure me like other dealership salesmen do. He made it obvious that he puts customer first above all else. Great customer service and would highly recommend him to anyone looking into buying a car.

Had a great experience at this dealer. I was looki...

Had a great experience at this dealer. I was looking to pick up a new Ford F-150 and Adrian Sanchez helped me find the perfect truck. Adrian is the man to see and he gave me a really good deal one it! Overall I had an amazing experience with a great salesman and professional service.

Lupe helped my husband and I determine what kind o...

Lupe helped my husband and I determine what kind of vehicle we should go to. He was very helpful and patient. He has outstanding knowledge of different types of vehicles. I recommend going to him for any questions or concerns he knows what he s talking about!

The whole Huntley experience was pleasurable and m...

The whole Huntley experience was pleasurable and memorable. The vehicle I received is like no other. My family and I will thoroughly enjoy the returns from the product. Mike Schmidt, our sales representative, was able to fit our family s needs with the exact product and I m sure it will deliver many happy returns on our trips we take with it. The Huntley team makes the purchase process delightful.

My husband read about the new Edge and we decided ...

My husband read about the new Edge and we decided to take it for a test drive. We were not disappointed and decided to buy it after reviewing all the features of the car, which are many. Roger gave us the tour of the vehicle and even got our outdated phones SYNC'd into the car, which we appreciate. Bob in Finance made the signing of the contracts a breeze and we were on our way. We chose the Bronze Fire color and have received many compliments on the car already. Thanks, Tom Peck, this is our second purchase from you with Roger and we are very pleased with his knowledge and willingness to help!

Wow! Went to Huntley Ford on a recommendation fro...

Wow! Went to Huntley Ford on a recommendation from a friend. They take care of you like family there. Tom was great to work with making everything in the process as simple as possible. Never will I go anywhere else for a car because of Tom, Gene and the rest of the team at Huntley Ford. Definitely recommend stopping by for any car needs. Living in the city with many other car dealers closer, the drive to Huntley was by far the best choice. When it's time for another car for anyone in the house we will go see Tom for sure. Thank you for the great experience.

I have been a regular customer of Tom Peck Ford fo...

I have been a regular customer of Tom Peck Ford for 20 years. I purchased my 2006 Ford Explorer there. I have taken my SUV there for all my oil changes and repairs. I cannot say enough about the professionalism of the Quick Lane Service. Steve Murphy is outstanding.Today, November 3, 2018, I brought my 2006 Ford Explorer in for service. Based on the age of the vehicle and what it would cost to repair it, I made a major decision to trade it in and lease a new 2018 Ford Escape. Steve introduced me to Roger Svab. I recognized Roger from 2006 as he was the finance associate I spoke with in 2006. I am very pleased with the great service he provided regarding the lease of the 2018. I met Bogdan (Bugs) today and worked out the financial details. It's dedicated associates like Steve, Roger and "Bugs" the makes me a long service customer. Tom Peck, you are very lucky to have them on your team.

Francine Patti.

I came by to discuss my options as my lease is end...

I came by to discuss my options as my lease is ending soon. Viktor is one of the Huntley Ford sales rep. He is honest and fast. I highly recommend this sales rep to those who are busy like me. I'll enjoy driving my car. Thanks

Great reliable used car at a perfect price for me....

Great reliable used car at a perfect price for me. I didn t have a whole lot to spend and they were able to find me a car within my budget and it is mechanically sound without a list of expensive repairs still needing to be done.

Used car shopping can be very difficult but the ford dealers were notably easier to shop and my confidence level was much higher at Tom Peck than at the no name small game lots.

I m very pleased with my experience.

I would never buy or seed anybody to this dealersh...

I would never buy or seed anybody to this dealership ever. The manager hung up on me he didn t want to help with my problem with the truck I bought from this dealership. I brought for my company. I called corporate on on this dealership. DO NOT GO TO THIS DEALERSHIP. As soon as they get your money they treat you like shit. Maybe because I m black

At first I couldn t figure out what car I wanted b...

At first I couldn t figure out what car I wanted but as soon as I walked into the dealership I was immediately helped out by one of the best salesmen I ve ever had Peter he was very helpful in my search and I finally found the car for me!

Visited this dealership for a used car. The sales...

Visited this dealership for a used car. The salesman was great, but watch the financials with this group.

The main issue we had was the deal worksheet. The financials have several items in there that they would call value adds but they are not. The main problem I had with this dealership is that they make the worksheet include all these extra items that drive the sales tax line up.

I d recommend you focus on the individual line items of their worksheet and use your phone calculator. They tend to keep the extra taxed figures in that line item even when they remove the option. My guess is that extra thousand dollars helps their deal.

Lastly they are an email blasting house. I unsubscribed several times and blocked users but they continue to come. Not sure how many people work at the dealership but we have gotten an email from all of them and their relatives.

Not as bad as some dealers but you can definitely see some funny business in the deal sheets.

So I want to start out that I hate buying cars. N...

So I want to start out that I hate buying cars. No matter where I go, I feel that I was treated poorly, or given bad service. My opinion has changed though. I bought a car here on Saturday from Joe Tornabeni. I have never felt so comfortable buying a car. I had an excellent customer experience and would highly recommend Joe as a sales consultant. I love my new car! Thanks!

Came in 15 mins before closing and still they trea...

Came in 15 mins before closing and still they treated me very well without any rush. My salesman Viktor was with me the whole process and I appreciate that you guys stayed late for me. Thanks again

Terrible customer service!!!

Terrible customer service!!!
I made appointment for today , drove here 1 hour and upon arrival I wasted another 45 minutes to wait for them to pull out the vehicle but after 45 minutes I was told that vehicle is in transit and they don t know when it s gonna be here(((
Definitely I don t recommend this place!!!

Best car buying experience I have ever had. Everyo...

Best car buying experience I have ever had. Everyone is so nice and friendly and help you out in every way possible. The financial guy Roger is very funny, too. DEFINITELY recommend coming here to buy a car.

Had a great experience purchasing a new 2014 Ford ...

Had a great experience purchasing a new 2014 Ford Escape. Sales person Roger Svab was very informative and made the whole process pleasant and easy. Would recommend Tom Peck Ford and Roger for any new car purchase.

Excellent car searching experience! Honestly one o...

Excellent car searching experience! Honestly one of the best! I had the pleasure of meeting and speaking with Mr. Joe Johnson. He was extremely patient with my very picky and indecisive self. He knew the answers to all my questions and made my very indecisive car searching experience way less stressful than it started out. He was never once pushy and seemed like he genuinely cared about my needs, wants and concerns. As soon as my indecisive self makes a decision Joe Johnson is the only person I will be going to.

Lupe was a really great salesman. He knew everythi...

Lupe was a really great salesman. He knew everything I wanted to know about the vehicle. After finance Tyler came to help me explain the car to me so I knew what buttons were which and I felt a lot more confident driving the car home.

I had a very good experience at Huntley Ford. I ca...

I had a very good experience at Huntley Ford. I called to inquire about the Ford Explorer and Abby was very pleasant and informative and got me set up with an appointment. When I visited the dealer ship I was helped by Corey. He had great energy and was very knowledgeable and attentive. He was able to answer all of my questions and concerns. Overall, great experience!

Had a great experience car shopping. My salesman ...

Had a great experience car shopping. My salesman (Peter Kashuba) was patient, informative, and NOT pushy. He made me feel comfortable in my decision to purchase and I highly recommend him!!!
Thank you AGAIN Peter. *****

This was one of the best experiences I ve ever had...

This was one of the best experiences I ve ever had at a dealership the salesmen that helped me out Peter was amazing the whole way through he helped me find a car I liked and then helped me get it for an excellent price!

Purchased a 2013 Ford Escape from Nathan Shepard. ...

Purchased a 2013 Ford Escape from Nathan Shepard. Very helpful and courteous and we feel we are going to enjoy this vehicle. This is our second Escape but our first visit to Tom Peck .Looking forward to a good service experience.

Can t thank Corey enough for all his help finding ...

Can t thank Corey enough for all his help finding a car for me. I was in a rough patch looking for a new car after my old one broke down and I needed one for work as soon as possible. He made it very easy to pick out the right car for me, gave me several options within my price range, and made the process quick and easy! Excellent salesman and top tier service

Tyler was great and explained everything to me in ...

Tyler was great and explained everything to me in a way that i could actually understand! And not once did he make me feel bad about asking questions. Seriously the best. I want to go back just to hang out with Tyler more!

Jerson is a great guy, knowledgeable and very info...

Jerson is a great guy, knowledgeable and very informative. He offered A+ service. I would come back because of jerson. I didn't feel pressured into anything. He explain everything thoroughly and helped me through the whole process. Thank you jerson!

I had a great buying experience at Huntley Ford. M...

I had a great buying experience at Huntley Ford. My salesman, Joe Johnson was professional and knowledgeable. He found me the right car that had everything I was looking for. I would highly recommend Huntley Ford and Joe Johnson to my friends and family! Thanks Joe!

Upgraded my f150 to a 2019 lariat they have a huge...

Upgraded my f150 to a 2019 lariat they have a huge selection of preowned trucks. Definitely recommend Peter as a salesman, the finance department found me a very good rate and made my payments affordable.

Brought my truck in for servicing spent over 3 gra...

Brought my truck in for servicing spent over 3 grand in repair work and issue was never fixed. Would never recommend this dealer to anybody. Pretty much a scam they will tell you they can get it done but don't follow thru. They have zero problems taking your money. Truck is now in repair at a different shop. Issue was discovered within the hour. Don't take your business here you will not be happy!

This Dealership is Horrible. They are not helpful...

This Dealership is Horrible. They are not helpful at all after purchasing your new car and pushing rustproofing on you. But if an issue comes up they wash their hands of you! They string you along with platitudes but in the end don't care. They are the epitome of sleazy car salesmen!!

Go see Julian at Huntley Ford. That guy cares abou...

Go see Julian at Huntley Ford. That guy cares about people, and is good at what he does. He has a skill in hooking you up with the car you would want. He asked me a couple questions, and after that brought out a car that I ended up buying 20 minutes later! He had 2 other sales before me that same day. Never once did it feel like a sleazy car salesman place in there. You know the feeling of people just wanting you to buy something, and to make as much as they can off of you. Nope, instead this place is just successful and they don't seem to try too hard. They just want you to be happy, and to buy something you can really enjoy. I have no reason to push lies about this, but want to throw them more business for the gratitude I have from the experience. Julian and the finance manager are all I worked with, but I imagine the rest of the guys are cool too.

Great place to buy a car !

Great place to buy a car !
Professional staff, knolegable, very helpful and friendly.They didn't try selling us all the unnecessary items like paint protection and other bs. that other dealers tried almost every time.
We definitely recommend it !

I bought a used Jeep Wrangler from Huntley and I a...

I bought a used Jeep Wrangler from Huntley and I am grateful we had Mike Schmidt as our sales rep. He was helpful, easy to talk to, and continued to help us even after closing hours when we noticed a problem on our paperwork right before walking out the door. We would buy from Mike again.

Amazing store. Thank you so much to Julian for ge...

Amazing store. Thank you so much to Julian for getting me into a brand new Ford Escape, this is the first car Im financing on my own and he got me a great deal. He listened to everything that I needed and made sure I got just that! I was a little scared financing a new car but he explained everything to me and got me the best price! Thank you again, will 100% recommend this place to others, make sure to ask for Julian he's great!

Mails out scratch to win games as advertisements...

Mails out scratch to win games as advertisements to trick people into coming into the dealership. Makes them believe they have won a large amount of cash. This preys on the elderly and those unaware of the fine print and places them in a pressure sale situation.

Pretty shady business tactic.

I essentially bought this vehicle online through y...

I essentially bought this vehicle online through your representative Joe Tornabeni sight unseen. He assured me that the car was what I would expect, and he was right, it was flawless! Now, all this trust mattered as I was coming from Green Bay Wisconsin with the intent to purchase based on what Joe described, and the few photos that were online. I trailered the vehicle home and had a "TEAM" of associates helping with loading and securing in the hot humid sun. I would definitely recommend Tom Peck Ford, and will include them in my future searches for vehicles. A Mustang Convertible (V8) will be in the near future....Thanks guys!

Shady marketing to get you in the door with the "s...

Shady marketing to get you in the door with the "scratch off" cards. Says everyone is a 5k winner to get you in the door. Why would you ever want to deal with a dealership who tries to trick people like that? Go buy a car elsewhere...

I am writing this review for the benefit of Huntle...

I am writing this review for the benefit of Huntley Ford. I highly recommend this dealership. I worked with Mike Schmidt, and I actually have to admit, it was a very pleasant experience. Very respectful salesman focused on customer service instead of selling a car. On top of that, the car was for my 18 year old son. This was an great first experience for him.

Great helpful staff. I worked with Chris and Joe, ...

Great helpful staff. I worked with Chris and Joe, between them and their credit guru lol they were able to get me a focus with zero interest for 72 months, I have far from the best credit but they got it done with a new focus.
THANKS TO ALL THE STAFF

What is usually good service was not so this time....

What is usually good service was not so this time. Having charging/electrical problems with my 2014 Escape and took it to Quick Lane. They checked the battery and charging system and they said both tested good. They even ran some kind of electrical check and found "no resistance". Did not charge me for any of that.
Instead I had to make an appointment with the service department for 3 days later. The service department tested my battery and ran tests and found that my battery was bad as well as the negative battery cable. They were out of stock on the battery cable and I had to wait until the next day to pick up the vehicle. If seems to be working well, but I'm now very skeptical of Quick lane. What should have been easily diagnosed the first day took 4 days to solve. Not a great experience.

Bought super low mile Ford Escape

Bought super low mile Ford Escape
Corey Denman awesome salesman
Very patient and courteous
Huntley Ford would buy from again

Love your trucks! Ford has always been the brand I...

Love your trucks! Ford has always been the brand I go with and I m glad I got a great deal from Huntley Ford. Jon Osvath and their team really do treat you like family here and it shows. Thank you!

Came into the dealership because the price was to ...

Came into the dealership because the price was to good to be true so I was expecting something to be wrong. Then I found out that truck had minor scratches so I decided to check out their inventory. Peter the salesman found another truck that was in perfect condition with all the equipment that I wanted. Couldn t be happier with the deal that I received from Huntley Ford. Thanks for everything

At first I was uncertain of what car to buy. I was...

At first I was uncertain of what car to buy. I was a walk in and Eugene Fomin greeted me. He is professional and knowledgeable. Nice and friendly. Ask me questions of what my expectations are and what am I looking for. He showed me few options and helped chose an affordable car. Thank you for making a pleasant experience.

We recently purchased a used 2011 Buick Enclave fr...

We recently purchased a used 2011 Buick Enclave from Tom Peck Ford. The dealership followed through with each request that we made in connection with the purchase. Their service and follow-up have been exceptional. We are happy with our decision to purchase from them.

Tom Peck Ford of Huntley

Tom Peck Ford of Huntley

4.7