Reviews 365 Page 1 of 4
Filters:
Rating
Language
Sort:
Most recent
L
3 years ago

I am the leasing coordinator for Flat Rate Copiers...

I am the leasing coordinator for Flat Rate Copiers, a nationwide copier leasing company and have been working with Mike Whalen from TP since 2016. We have been in the copier leasing industry for over 8 years and have several finance companies we work with. We started as a vendor for TP in 2015 and when Mike stepped in as our rep our relationship with Time Payment improved 10 fold! I work hand in hand with Mike on a daily basis and with his help along with a great online admin portal the leasing process is extremely efficient and streamline.

There have even been times where we have made suggestions on how to improve their approval and document signature process and they have implemented those changes within weeks. Flat Rate Copiers prides itself in great customer service and efficiency and TP offer us the support we need to work quickly and efficiently. I can honestly say that Mike Whalen is the sole reason our relationship with TP has grown 10 fold in the last 18 months. He always answers the phone, does what it takes to makes deals happen, and escalates our suggestions and input to the highest levels in order to improve our vendor experience and relationship.

Hope this review helps anyone who is looking for a modern, streamline, and customer-centric finance company that understands what it takes to do business in 2018 and is not stuck in the stone age!

D
3 years ago

I love working with TimePayment Team: Very profess...

I love working with TimePayment Team: Very professional - Very Fast Response - And very Effective.

It seems like TimePayment has Automatic System and Dedicate Staff in place which easy for everyone.

Thanks TimePayment Team, specially Account Specialist Caitlin Keefe.

Thank you!
Doug T.

K
3 years ago

Time payment approved me for finacing for a mobilt...

Time payment approved me for finacing for a mobilty scooter. And they were pleasant and nice with me and explained payment schedules and gave outstanding customer service.
Thank you again
Karen A Herbert

a
3 years ago

This company is by far the worst company, they use...

This company is by far the worst company, they use other names to trick you, they screwed me over really good and i hope karma gets you guys!!! from all money you guys scam people from you should be ashamed of your self... ive never wrote a bad review about no business but definitely made time for this one.

E
3 years ago

Wish I could give zero stars. The printer I leased...

Wish I could give zero stars. The printer I leased has been a huge piece of junk. It has been a nightmare dealing with their customer service department. I am at the end of my lease and all I want to do is pay off the lease and walk away from it and they are refusing to assist me. The printer also has been broken down more times then it has worked. I cannot scan or fax from it and 99% of the time paper is jamming or we are unable to use it because it is showing an "error" message, I would think VERY long and hard before dealing with this company for any reason. If you do end up leasing equipment from them I would thoroughly read your lease. It basically states you cannot terminate your contract for any reason.

H
3 years ago

Don t do any business with this bank they told me ...

Don t do any business with this bank they told me I would be financing, found out they don t finance just lease they did not inform me about this. I m paid 9,000$ for two bounce houses and now I found out I have to lease it again or buy it again because the product if not mines after paying 3 1/2 years 211$. Stay away!!!!!

N
3 years ago

Everything went so smoothly.

Everything went so smoothly.
The person I dealt with was very cordial and explained everything
very well.
Thank you for making this a good experience.

A
3 years ago

Horrible company beware they swipe your card every...

Horrible company beware they swipe your card every month different amounts almost double and when you call they tell you a manager will call back 3 mos later still no manager still no refund and top it all the company runs your credit and gives false inquiries on your report still no call from them for that either

g
3 years ago

DO NOT USE TIMEPAYMENT THEY ARE THIEVES. I got my ...

DO NOT USE TIMEPAYMENT THEY ARE THIEVES. I got my own insurance on the equipment and they still charged me 2 months more of their phony insurance. Tried to contact them before the next billing cycle and the supervisor never calles back until it was after the next billing cycle began than I said pro rate me back the difference she said no and an additional mont would also be added . I asked her to prove to me how they came up with the amount of $28 per for insurance and she wouldn't. She told me its not real insurance. So they rob you of all these hidden cost and when you actually have REAL insurance they still charged me for all of January and February.This company is a joke do not I repeat DO NOT do business with them theyre shady and dishonest.Worst financial institution I have ever dealt with .

s
3 years ago

For the first contract, we had a couple "bumps" bu...

For the first contract, we had a couple "bumps" but it actually went pretty well. Our customer was very pleased with the process and has told several of his fellow employees about the program. We were very happy with the whole experience and look forward to many future contracts.

G
3 years ago

Do Not sign your life away to their lease progra...

Do Not sign your life away to their lease program. We thought it was a loan but it is not. We paid almost double for a faulty duct cleaning machine. It s not their fault for the bad equipment but we couldn t get any help at all to get it fixed or sent back. We were able to use the machine 2 times in the 4 year contract. Run as far away as possible. Do NOT sign their contract. There are so many other ways you can get your equipment. Terrible experience.

R
3 years ago

Horrible customer service , employees seem easily ...

Horrible customer service , employees seem easily agitated when asking simple quetions about account. I was just told i have a seperate fee to pay after all payments were made plus tax. When i asked what is total with tax the gave me the rate and said go figure it out. Had to change cards at one point and called in to give them new card number they didnt save it then was billed double in one month and told it was my fault. Will never recomend this company to anyone ever . If you need equipment go with a bank for a loan . The intrest is super high with an addition fee to keep the equipment after all payments are paid. Even if you pay a year early the intrest is set in with what you sign for.

t
3 years ago

i was just window shopping about purchasing a powe...

i was just window shopping about purchasing a power chair the first place i went was scooter link i found one i fell in love with up step time payment and you nice people made it all possible.

d
3 years ago

Horrible been dealing with these people for years ...

Horrible been dealing with these people for years you will never pay them off and they will ruin your credit ive paid them off 4 times in the last 3 years and they keep sending me letters in the mail for a payoff then i pay them about $600 every time and good for about 6 months then they hit me up again saying I didn t pay my lease im gonna get a lawer the next time very very crooked company

j
3 years ago

Unit stopped working after 6 months called to see ...

Unit stopped working after 6 months called to see if they services it and was told it's just financing. Now that payments are done they are saying I owe a years worth of leasing. This company is a scam find landing somewhere else.

R
3 years ago

Scam artists - got cold called at my business by t...

Scam artists - got cold called at my business by these people and my employee told them thanks but no thanks. They then called back and started threatening my employees saying things like "why don't I come down there and we can settle this" and being unreasonably nasty. I don't know what sort of business allows their employees to act this way. I would avoid this company at all costs

A
3 years ago

This is the worst mistake i ever made in my entire...

This is the worst mistake i ever made in my entire life. I went to a place to buy furnitures for my business then the guy told me he could get me approve from that company to buy those furnitures by credit. Guess what ?? This company charge me double of the money that they approved me for ...This is unfair. Stay away from that TimePayment company...

M
3 years ago

Talked with time payment yesterday to arrange the ...

Talked with time payment yesterday to arrange the purchase of a handicapped scooter. The only thing I had an issue with is, when he gave me choices of payment amounts, he didn t disclose that whatever payment I chose, the amount was BEFORE all the fees they add. I m happy that I didn t go with a larger payment and then find out that it was before the fees. They need to disclose the TOTAL payment amount, instead of what you pay before the fees. Other than that, it was a good interaction with the guy I talked with.

M
3 years ago

Like others I had no choice in using time payment ...

Like others I had no choice in using time payment or another company. I was assigned a monthly payment amount and also later given an insurance rate. The price of my payment seems to go up every month regardless of on time, early, or late payment. The total price I will be paying is over DOUBLE the price of the equipment I purchased. I have no clue how these numbers were made etc. No one at time payment can explain to me how they get their interest numbers, payment numbers, etc. This company is a sca . They are making extreme amounts of profit from blue collar people such as myself that needed a hand getting some equipment for our business. I'm at the point where I'm ready to refinance and pay even more interest on this equipment just to be out from Time Payments scam. Do yourself a favor, find other means of financing. Banks and credit unions are by far the best route to go. Dont get ripped off and pay double the price for something without any explanation or breakdown of how they came up with the amount you'll pay.

M
3 years ago

If I had to do it over again, I would NEVER, EVER ...

If I had to do it over again, I would NEVER, EVER do business with this company. Worst mistake of my business career. Do not trust a word they have to say. Do yourself a favor and find financing somewhere else...you will be happy you did.

O
3 years ago

My experience with TimePayment has been excellent....

My experience with TimePayment has been excellent. They are willing to do whatever it takes to get their vendors the support they need. Mike Whalen is always looking for ways to improve our customer commitment by going above and beyond his services. Taking the time to follow up with deal and fitting to make deal happen. We have a partnership that transcendent our business to a label that growth is the only result, failure is irrelevant. They are my number one place for leasing. I will continue recommending TimePayment.

P
3 years ago

I have worked with Time Payment now for over 3 yea...

I have worked with Time Payment now for over 3 years and they have been great in providing customers with leasing options and been a big support to our company and assisting vendor programs that we work with. One of the fastest companies to return a credit decision and they say yes more than they say no which is something vendors and brokers look for.

E
3 years ago

They're a great partner and it's all about the peo...

They're a great partner and it's all about the people that work there... I'm picky, busy, and looked for an equipment finance partner with a great system, process, and a mission to help small businesses. It's going well.

G
3 years ago

Beware of this company. After my copier contract ...

Beware of this company. After my copier contract ended. I leased a new copier from a different company. It took three months to arrange for the return of the equipment. In this time period they kept invoicing me. Finally, they had the necessary arrangements and I was told to disregard the invoices. Well this turned out to be untrue. I went to get an approval for a mortgage and a blemish from Time Payment showed up on my credit report. I've asked several of their employees to give me proof in writing that this issue was resolved and to make the necessary changes to the credit reporting companies. I was blown off both times. Be very aware of their less than truthful business practices.

This is a follow-up. I was told by two different people at TimePayment that this issue has been resolved. It has not. I received another bill showing a balance. I do not find anyone at this company to keep their word.

K
3 years ago

If I could give a negative star I would. Don't get...

If I could give a negative star I would. Don't get a loan through them, they say whatever they want to get you to sign a loan that you will be stuck with and from what i see in other reviews it generally means your paying over double of what you borrowed. Tough lesson learned.

L
3 years ago

Watch out if you don't really know what you're int...

Watch out if you don't really know what you're into I bought equipment that wasn't worth $2,800 and I am ending up paying 7900 it is horrible then if your credit card or account expires and you have to give him a new card they will charge you $20 for every time they try to make the payment go through even though it already was declined

H
3 years ago

This is a giant scam !!!!!!!! Do not trust these p...

This is a giant scam !!!!!!!! Do not trust these people !!!! Run away as fast as you can and find an alternate plan for financing your equipment. I was taken complete advantage of. I will fight this to the end and reverse the damage they have done.

R
3 years ago

Great 12 month lease program for small business. V...

Great 12 month lease program for small business. Very quick process, everyone we talked to was helpful and friendly. Easy process, just complete application online, sign agreement online and Email them your supporting documents. Very quick turnaround. Be sure to read and understand this is not a loan. You cannot pay off the balance early. This was our second lease thru them in 4 years. Good for short term equipment lease with buyout at the end. Their rates for a long term lease are high, you will end up paying approx twice the cost of your equipment, so be smart and do the math before signing. You must have a business to lease thru them. They do not offer consumer loans.

j
3 years ago

good experience with time payment, courteous knowl...

good experience with time payment, courteous knowledgeble staff, that being said, they are a lease co. so that may scare some off, but its all good, i'm getting my scooter which i need just a $345 payment at the end which i get 3 months to pay, not bad its to be expected, there's intrest with a lease or sale, if you can make your payments, go for it my credit is 730

M
3 years ago

HORRIBLE! Their accounting dept is horrendous. Don...

HORRIBLE! Their accounting dept is horrendous. Don't ever try to pay down your lease early by making additional payments or paying a little extra. It won't be credited to your account nor will it be reported to the credit bureaus. STAY AWAY. You've been warned!

UPDATE:
As you can see, Time Payment has not reported my payments since Sept 8th. The Balance if off as a result resulting in lower credit scores. Ask yourself....What company just stops reporting your payments????? I don't run my business like this and that's why we maintain a much higher rating on both Google and Facebook!

J
3 years ago

It seems to me that when you make a complain on so...

It seems to me that when you make a complain on social media it is heard and taken more seriously. My account number with time payment corp is 36310019. For over three years I have been paying on a monthly basis a specific amount listed on my contract. 5 months ago my monthly payment increase 20% and nobody in the company is giving me an answer to why. I had automatic payment set up and that I had to remove my account information, how is a company increasing a contract amount without any notification to me.

E
3 years ago

Not a terribly positive experience. Mistakes were...

Not a terribly positive experience. Mistakes were made on my account that were eventually corrected but I had to call several times. In fact, I called just today to confirm a zero balance and was told that I hadn't made any payments when I already paid off my balance in full. Eventually I was told that yes my payments were received but I don't think it should have been that difficult to deal with a company.

J
3 years ago

I m very impressed with this company for they went...

I m very impressed with this company for they went out of their way to make sure I received the correct loan for the scoter I really needed. It was very hassle free and quick on their decision. I highly recommend them if you need to finance a scooter.

About TimePayment Corp.

TimePayment Corp. is a leading provider of custom business equipment financing solutions across the United States. With a focus on providing flexible and affordable financing options, TimePayment has become a trusted partner for businesses of all sizes looking to acquire the equipment they need to grow and succeed.

At TimePayment, we understand that every business has unique needs when it comes to acquiring new equipment. That's why we offer a wide range of financing options tailored to meet the specific needs of each individual customer. Whether you're looking for leasing or loan options, we have the expertise and resources necessary to help you find the perfect solution.

One of our key strengths is our ability to provide fast and easy online application processes with decisions in seconds. This means that businesses can get approved for financing quickly and easily without having to go through lengthy application processes or wait days or weeks for an answer.

In addition, TimePayment offers vendor and broker programs designed specifically for manufacturers, distributors, dealerships, resellers, brokers and other partners who want to offer their customers access to flexible financing solutions. Our programs are designed with your success in mind – offering competitive rates, fast approvals and exceptional customer service.

We pride ourselves on being more than just another finance company – we are committed partners who work closely with our customers throughout every step of the process. From initial consultation through final funding approval, our team is dedicated to helping businesses achieve their goals by providing them with access to affordable equipment financing solutions that fit their unique needs.

Our nationwide presence allows us to serve customers across all industries including healthcare providers seeking medical equipment leasing; construction companies needing heavy machinery loans; technology firms requiring computer hardware leasing; restaurants needing commercial kitchen appliances loans; transportation companies requiring vehicle leases; retail stores needing point-of-sale systems loans among others.

In conclusion, if you're looking for a reliable partner who can help you acquire the equipment your business needs at an affordable price point while also providing exceptional customer service along every step of the way - look no further than TimePayment Corp.!

TimePayment Corp.

TimePayment Corp.

3.8