Lisette Howard

Review of TimePayment Corp.

I am the leasing coordinator for Flat Rate Copiers...

I am the leasing coordinator for Flat Rate Copiers, a nationwide copier leasing company and have been working with Mike Whalen from TP since 2016. We have been in the copier leasing industry for over 8 years and have several finance companies we work with. We started as a vendor for TP in 2015 and when Mike stepped in as our rep our relationship with Time Payment improved 10 fold! I work hand in hand with Mike on a daily basis and with his help along with a great online admin portal the leasing process is extremely efficient and streamline.

There have even been times where we have made suggestions on how to improve their approval and document signature process and they have implemented those changes within weeks. Flat Rate Copiers prides itself in great customer service and efficiency and TP offer us the support we need to work quickly and efficiently. I can honestly say that Mike Whalen is the sole reason our relationship with TP has grown 10 fold in the last 18 months. He always answers the phone, does what it takes to makes deals happen, and escalates our suggestions and input to the highest levels in order to improve our vendor experience and relationship.

Hope this review helps anyone who is looking for a modern, streamline, and customer-centric finance company that understands what it takes to do business in 2018 and is not stuck in the stone age!