Tim Hortons Reviews

It's clean the employees are nice and they don't forget your order

Its the first ever Tim Hortons. Its not the original building but they have a museum showing off their history. There is an original counter and a history of uniforms and cups etc. In the actual restaurant you can buy cups, t-shirts, and other souvenir stuff. The tims itself is avg.

The Original Timmie's. No complaints about anything

Historic site of the Very first Tim Hortons store. The museum upstairs alone is worth the trip to see!

Better in the 90's when the peach juice came in a paper cup and you could smoke inside!

The building isn't the original Tim Hortons, but there's a nice dedicated museum located on the second floor. The food wasn't the best either but their donuts are delicious.

For some reason, the Timbits taste better here than anywhere in the city!!

Tim Hortons Store # 1 opened May 17, 1964!

There is a small museum upstairs. Must visit for Tim Hortons fans.

First Tim Hortons store originally opened in 1964. Now renovated and preserved the history.They have a nice museum, you can buy your coffee at Level 1 and go upstairs to spend your time with history. Artifacts and replica well organized and documented

Original Tim Hortons location. Unfortunately they tore down the original building.

Maybe we came at a bad time .the service was really good and friendly but my wife used the washroom and it was filthy and no way to dry her hands but other then that good place

90% of the time the coffee is made just perfect but other times kinda crappy but every time is like that but this one is more consistent.

Peaceful environment to have coffee with family or friends.

If you're a Lover of Tim Horton you must make the trip to the First, the Original, the place that started it all!!!

It seems very odd to me that the flagship store always has stale donoughts. I'm thinking that this crunchy honey cruller came from their museum upstairs. Blah. And I keep wasting my money there for some reason

This is the birthplace of Canada's favorite coffee shop, love this store

well it goes without saying they rebuilt this iconic store being the first location period an is now their main head office which is totally awesome my opinion if you have a complaint of any kind regarding tims horton the manager is there willing to be very fair in solving the issue the upstairs is so great with the history of tims franchise

Location of the forst Tim Horton's is now a newly built two storeys store with a mini museum on the second level. A must see for Tim Horton's fans.

It's good for pit stops I wouldn't stay longer than I needed to

Prices are always going up and getting too expensive for a family of 5

I was here before the major renovation. It's a great store and location. The staff was friendly. The neighbourhood is very sketchy now though.

Great atmosphere. Cool flashbacks. Friendly staff and the best dark roast in the city.

First Location ever opened two stories first floor quiet small

No room at the front to order. Surprisingly few places to actually sit. I've had multiple orders mixed up or wrong at this location.

There is no room for people to line up so if there is more than 2 people you have to wait outside. Not a very practical design

Just stopped for coffee and baggle service was fast and friendly .

No selection n not enough staff for the amount of buisness they get

Normally I wouldn't bother to rate a Tim Hortons, but this one is a little unique. The first timmies ever and has a little museum upstairs with some stuff from the original store. Other than that, regular Tim Hortons, same coffee and same old donuts.

Worst Tims ive ever been to no drive thru the older ladies could care less so that how the young ladies work as well worst service walked out on more than one occasion not good for the number one store

I've been spoiled by hitting up the hipster coffee shops.

THEY ARE TERRIBLE AT FOLLOWING COVID RULES REGULATIONS

I had one of the worst experiences yesterday (September 19 at 1:50pm-2:05pm). The store had multiple signs stating "only 3 customers allowed in the store". They even have the timbit stickers directing customers on where to stand. It took a little bit when I was next in line to be served. There were at least 4-6 staff working on roughly 5 orders. And none of them said "just give us a minute we'll be right with you". Finally, a woman served me. After that I went to the right, as everyone does at this tim hortons to wait for my order. As I'm waiting about 3-4 people walk in. Not reading signs. Not social distancing. Now, no employee is giving out orders to customers pointing out the sign that clearly states 3 people max. No one seemed to care. When the socal gathering indoors just went back to 10 people inside. Already they had way more then ten people including their staff. I felt so uncomfortable and unsafe. My order took awhile. It wasn't even a complex order. Very simple. I felt as if I couldn't walk out because I've already paid for my items. And just waiting. As I finally received my order. I asked the gentleman if I give him 1.80$ could he give me a muffin and ring it in after. Given that there were about 7 customers is total in the line up. I felt he would have said yes given the wait for my original items. But he said no you have to go wait in line again. So I was taken back. Being refused. I've worked at Tim Hortons myself. I know that you are able to do that to provide GOOD customer service. To get the customer a good experience and want to come back. Others looked taken back when the tims worker said no because everyone seemed to be impatient and uncomfortable as well. I felt as if I wasn't safe given the COVID guidelines weren't being met.

Very disappointed. probably won't be returning. I have been going to this location for awhile. But one bad experience can ruin any future visits.

A fairly new and well maintained Tim's on the site of what used to be the original Tim Horton's. The food selection is much like other Tim Horton's but you can see a little about the history of the franchise and buy some of their merchandise if you're into that sort of thing.

The first Tim hortons went with a friend and he is a huge Tim's coffee drinker.

Neat store - they have a little museum on the second floor of all things Tim Hortons going all the way back to 1964.

Stopped in your check out the museum, was neat seeing things over the years, but for me the best thing I saw was the wall of pictures, On one the pictures I saw a 1950 STUDEBAKER 4 DOOR SEDAN that quite possibly my grandfather sold and my father possibly did some work on. Thanks for putting the little smile on my face

Great coffee and a historic location which is worth a visit!

This location was the first to open, and the upstairs houses a "museum" displaying old uniforms, an original display counter, menu board, and more. At first I thought there was only a small seating area, but there are more tables and washrooms on the second floor. They also have merchandise (mugs, aprons, etc.) available for purchase.

The bathroom wasn't clean, but the rest of the place was great, and the staff were friendly.

Really awesome to be able to enjoy your coffee and look at Tim's history. The staff and service is great. If only they didn't have to destroy the original building.

This is the original timmies. They have a small museum upstairs. Great place great staff. I recommend.

While I don't love Tim Horton's, this is a neat place that lets you experience the history of the coffee shop. Come for the museum and grab a tea while at it.

This is the location of the very first Tim Horton's. It has been upgraded since it originally opened of course. The 2nd floor features a small museum and history of Tim Horton's. You can also buy some memorabilia there as well if you wish.

Museum upstairs is nostalgic. Sadly when you go upstairs the items on display (classic menu offerings) are not for sale.

Happy to be able to visit this original location of Tim Hortons. It's like a little museum of Tim Hortons history, with some cool memorabilia on display.

This is the first Tim Hortons location. Upstairs it has a small but interesting Museum of the history of Tim Hortons. It's like a little walk down memory lane. A comfortable place for a cup of coffee and very clean.

Very poorly designed for customers. Atmosphere is cramped at counter and the building does not have a very warm feeling.

Love this location..bit of a walk but worth it for the great service

It's on the site of the original Tim Hortons and there's a big bronze statue of the man himself there,along with a mini museum upstairs. It's hokey, sure, but you cannot deny that Tim's isn't part of the Canadian psyche, in some indefineable manner. The building itself is new and modern ( though it's abundantly clear the architect hadn't a clue how line ups for coffee work, as the entryway gets backed up out the door with 10 or more people) , the washrooms are clean, and there's comfortable seating upstairs. Might also be only Tims with an elevator too...

If you're passing thru Hamilton and you have been a Tim Hortons fan for years, you probably owe it to yourself to visit. It's at the bottom of Ottawa street too, which is rapidly becoming a hot little street of restaurants, galleries, shops - grab a double double and wander the neighbourhood!

Liked this place.
It was far for me but I wanted to see where did all started for Tim Hortons...

Home way down hill, it's not the staff fault, corporate is just not doing a good job, they're saturating the brand.

Coffee is to watered down not strong enough the tim hortons that never dissapoints me is the one on kenilworth ave Ontario dunsmure road.

Good friendly service. The only Tim Horton's that I know that sells chocolate eclairs. So delicious!!! I wish all Tim horton's have it!

Patient, warm & friendly service, delicious sandwiches & wraps, plus great, piping hot chili!

Really cool. They sell merch such as sweaters and key chains. Awesome. There's a little museum type area upstairs that goes through the history and it's totally cool. Really worth it.

THIS IS THE 1St TIM HORTON'S CAFE. HISTORICAL FOR HAMILTON ONTARIO AND ALL OF CANADA. Canadians love their Timmy's coffees . New renovations give this location extra pizazz and the staff are amazing- no drive thru however. Walk in only

The women on the phone was so professional while I placed my order through skip, she is a hard worker, give her a raise, it's so busy and the other day at a different timhortons a lady said she is on her lunch and hung up on me, these guys are my favorite, she helped me select an item which was not on the skip app, grilled cheese and birthday timbits, also she made it quick so I feel in love with this timhortons, this is where I will order now, thanks Ma'am!

Great Tim Hortons with a cool misem upstairs. Lots of seating too

No wait when ordering last night !!! Amazing Steeped Tea also. Kudos.

The staff were friendly and the service was quick. The downstairs can get a bit crowded at times. Nice area to sit upstairs.

A great place to hang out. Love the tribute to Tim.