The crooks @ GlobalTranz ripped me off, too. Our agreed rate was $4300 yet the check GlobalTranz sent was for only $4044 - $256 short. The lumper fee was $256 paid by Global Tranz @ time of delivery via EFS. I'm not sure why GlobalTranz accounting charged me for the lumper. This is definitely the last time I do business with the crooks @ GlobalTranz.
Im a carrier, try to book a load they told me not because we have less than 90% of positive feedback...after that i decided take a look on Google and they have 2.8 out of 5..
i can't understand.
GT initiated first contact with my company today. Based on the lack of personal touch and the heavy demand of my information before ever offering ANY about GT, I'd never do business with this company ... Ever. Thought that wasn't quite fair. Called back- nope same rude, nasty, impersonal behavior. Websites are more human than whomever is manning their sales calls and phone lines. After looking at the reviews here, I am beginning to wonder if all the five-star reviews are from employees.
Why you guys make appointments if you dont have the paperwork ready on time
Or you guys like it to hold drivers on your facilities as long is possible
Be productive and be professional GlobalTranz Enterprises, Inc.
7350 N Dobson Rd
Scottsdale, AZ 85256 USA
We need good companies
0 star ,Bad experience!!
Booking a load with your company.
after 10 1/2 hours loading and rework!! And your guys paid 150$ detention
Randall Polit, from AFN is the one of the greats in the business, awesome communication and a delight to work with.
Richard Ventura promised me detention , I had to drive all night 560 miles to deliver on time to make good of his name . After load was delivered he stopped responding and after 2 weeks of emails he said there will be no detention. Will never haul for them again becauae of teir work ethics.
We hauled a load with ADAM Dubberke, there was waiting at the delivery and hand bombing total charges was $100, we sent about 10-15 eMails to this broker and detention charges but he didn't even reply to any of our email, i suggest to all the carriers never haul any load with this guy or this office
selling loads at $1 / mile during the pandemic to owner operators when on a typical day the same loads go for $1.75-2.25/mile
hope you stay in business that way. keep treating truckers that way :)
4/17/2020
load from Edwardsville, IL - Monroe Twp, NJ for a dry van
broker wanting $1000 when on a typical day the same loads go $2000 and above
"1" star doesn't do justice for how bad this company is. Wish I would have done my research before deciding to give them a shot, HUGE MISTAKE.
the worst customer service i have ever experienced IN MY LIFE.
Sweetlana has provided outstanding, professional service for years. She responds quickly and her rates can't be beat. We greatly appreciate the personal, friendly service and would highly recommend her to anyone looking for an awesome freight broker that really goes above and beyond for the benefit of their customer.
Great place to Work, nice work environment and also nicely organized offices and cubicles to work with. Got a gym, and some in doors games like TT and bard football. And also a nice cafeteria in the office. I really loved this place, this is the only office I have seen which has neutral light in office area. Really A Great Place!!!
i would give - 5 worse company no customer service at all, to reach anyone talking forever i WOULD NOT RECOMMEND TO DO ANY BUSINESS WITH THIS COMPANY if you looking for troubles you can go with them... lose 2000$ because of their worst service
Moving 1,800 miles across country isn't always the easiest but I'm glad that I was able to find such a great company once I was here. Honored to work for such a fast growing company that is growing each and every day.
Horrible customer service ! how can they remain in business. Be aware
Globaltranz is one of the best companies I have ever worked for. They feature a laid back work environment that is fun and inviting. This company values their employees and is not afraid to show it through various luncheons and employee appreciation days. The staff and managers alike care about the job that is done here and I am proud to say that I am apart of such a forward thinking innovative company. With competitive pay, benefits and a beautiful new office, you cannot go wrong with GTZ.
I received a quote for a specific sized trailer 26' - 28' on a Friday from Globaltranz, on Monday the person I was in contact with called in sick, the team they have there does not communicate what I asked for and sends in a 53' trailer after I called Monday to get the truck in to our facility. When the 53' arrives, I reject it of course. They are trying to charge me $150 for a truck not used now and will not take responsibility. Any company that is willing to screw over their customer like this I cannot recommend. I will never pay this or use them again.
My journey with GlobalTranz has just begun having joined their team in December and I cannot be more excited to see what is in store for the future. It's a fresh and innovative company with a highly dynamic product and team from the back of the house operations to the front facing interface and 3PL brokerage enterprise. My job is highly rewarding on a daily basis and affords me ample opportunity for professional growth and development while also allowing me the work/life balance I sought professionally throughout my career in Corporate America and particularly as an active and involved mom of three. Thank you, GlobalTranz, for the amazing opportunity to be part of the GTZ family!
Horrible company - booked a load with them and they required macropoint tracking. I told the broker the driver is currently driving and will stop shortly to download the app. Was told we had 30 mins to get it done or they would repost the load. After we downloaded the app we called to verify and were told that the "driver is lying to you". I asked to have the link sent again and was told we've had enough calls on this already - and we can only send the link once. Would highly advise to stay away from them - the reviews on here speak for themselves ...
Global Tranz has a terrible onboarding process. They do not utilize technology in the form that Uber Freight, Convoy, or even that of CH Robinson and TQL. I still haven't got setup with them and they lose out by not having my MC run their freight.
They have a very bad reputation from all the major Facebook trucking groups.
Can't recommend this brokerage for any carriers. Hopefully in the future they improve their onboarding process.
Made a load in time no problem on confirmation no request of permit copy but after delivery they change mind instead 3000$ they want to pay 2000$ .not advising use them .Trash. now already sent a permits that wasn't in our agreement ,they said ok we will pay you ,next morning again game they not believed what date permit was purchased but date on permit. GUYS DO NOT TAKE A LOAD FROM THEM THEY ARE NOT HONNORE.next story I am put claim against them on the bond and people told me some existing already.keep in your mind they have other company under that name checked who is responsible party for payments.
all Customers ,stay away from this people!!!. i hope Circle 8 and Apex won't get to the same kind of business . i booked the load , team load from IL to TX, 1600 miles , PU was at 8 pm on Wednesday and delivery Friday 8 am. The shipper overloaded us on front axle and we came back on the next day morning. So, the truck got reworked on Thursday noon . Even with 3 tires blowed up on the way my team got to the receiver at 9 pm next day. I had all the receipts and prove on elog that the truck didn't stop. My dispatcher was communicating with "manager" Thomas Larsen, who is not unswerving his phone anymore and called a dispatcher "trash" , "idiot" etc . Guess what/ they cut $750 from my rate foe the late delivery. I will go and claim there bond anyway , but want to let you know who you are dealing with
Terrible. Save yourself the heart ache and don't even bother booking.
Excellent customer. Great people to work with! Good loads with competitive rates! We've been proudly hauling their freight since 2013.
We been working with them several years now, They have been really helpful with us, Getting the loads , presenting us new projects , and if their any problem they are always on top of that . I like that we have a good communication with my Rep Randy !!!!!
Ok brokerage, depends on who you end up working with. They acquired Apex Logistics from American Fork, UT under the Globaltranz umbrella
its great to work with guys like dan portschy and pat sobolewski .......... they run a great ship ........... communication is great and its a privilege to wk with a great team like theirs ..............
GlobalTranz is great and is all the better for hiring Sweetlana! She is very professional and helpful. We had a customer that needed special shipping accommodations and she made sure his experience was efficient, well understood, and smooth, even during her weekend! In our customer's words, "Sweetlana is a treasure."
We use Andrew Freeze as our agent and couldn't be happier. After using several of the competitors who really couldn't care whether you exist or not, Andrew was recommended to us. The customer service is fantastic, never a problem getting an immediate answer and the rates are great. Highly recommend!
Bianca...... hire her for president, so your company will go down for sure. And we will have a happier life without you.
Used this company for a few months. Worst experience of my life.
1. Freight quotes rarely ever matched the final Billing.
2. Every time we called for assistance with Tracking, Freight damage, Billing questions no one answered the phone and some times up to a week for them to call or email back.
3. In our short time we got cycled through 3 different reps. We were told they do that sometimes. Later found out two of our reps. had quit the Company.
4. We asked for our Bill to come weekly all on one statement. They said they would comply but never did. With our 25 + shipments a week we got one email for each shipment...billing and financial work nightmare here. Terrible...
5. Freight claim was filled out, received and accepted, confirmed. We never received the credit for it.
Do your Homework, this Company does not have a good record.
Also do your Company a Favor and Use Unishippers folks. I'll never use another Broker again. Their Customer Service, Billing and Freight Team are Top notch.
guys please DO NOT BOOK any loads with this office , they deducting money for nothing , bunch of liars
The service was sub-par. We have been trying to resolve an issue with the billing department since 2012. Many attempts to contact and resolve has ended up back at point A, just trying to get a hold of them. Calling the customer service extension will get you an endlessly ringing phone with no hope of hearing a voice, then IF someone answers (on rare occasion), they tell you what you want to hear and then never follow through, putting you again back at point A, just trying to get a hold of someone who will take care of business.
This company took more than 45 days to pay up $400 check to me !!! What a dump ass broker --- what out for this damn broker guyz !! They paid cheap and took forever to pay up :-(
I am a carrier, this broker (Paulius) cancel me a load Friday at 5PM and he didn't pay any cent for TONU, per ph conversation he promises to pay more than $150 like usually for TONU because its weekend. He never answering on ph calls. He never pay that!!!
Good luck getting paid from these people. They've acquired a handful of different companies and no one seems to know what's going on. I've called multiple times and I keep getting transferred to different offices who are all telling me that they are not responsible for our payment and to go call another office. I've spoke to 4 offices in the past hour and no one can seem to find out who is responsible for paying us our $4600 invoice.
Carriers, watch out for this company. We booked a load with these guys today in Los Angeles and told us to send our driver to pick up the load. Then we get a call back that they got a cheaper price from another carrier. They then had us bidding against each other, until we told them to F off. Can't wait until freight gets busy and L.A. and we can urn the tables on them.
Absolute joke of a company-the sales person in CA twice put the phone down on me in mid sentence and then when discussing rates-said "go somewhere else" this idiot probably represents the companies cororate culture pretty well-STAY FAR AWAY and do yourself a big favour.
We do loads daily with Randy, from Global's AFN department he is a great guy to work with, always there to help out a real pleasure to work with.
I did a load 09/22/15 for agent Bryan Nowell out of Texas. He needed the load picked up at 5:30 A.M so he would send me packet to fill out afterwards. I asked for a release # but he gave me a contact name at loading company. Bryan sent me confirmation rate sheet by text message. After talking to factoring company, they told me Global Tranz should have sent a formal rate sheet and I can't factor load with a text message. After calling, texting, emailing Bryan asking him for rate sheet, he tells me he's gonna ask corporate and he'll resend email but I've yet to receive it.
These guys are my go-to for LTL freight. Our rep is amazing, responsive, and even handles things that aren't even his shipments! I always get a response within 10 minutes. Great, friendly, responsive company.
Horrible management, HR, lack of communication skills, and understanding of employees and conditions. Managers always have to have the last word, whilst knowing nothing at all, HR is very rude especially Marissa along with a few others (too many to name).
Pros; decent enough pay for the job, anyone with a little sense of competence can perform the job. Although it's boring, it's the ideal job for someone new in the work field and who wants a start.
Cons; management, and zero skills in organization.
I wanted to reach out to you to let you know how much our company appreciates Sweetlana Zaia and the hard work she puts forth daily. We operate two separate companies here in Pensacola, FL. Lighting Technologies and North American Signal. Each company we have specifics that need to be met regarding our shipping needs. I handle arranging shipments coming in to our facility as well as shipping out. I have had an excellent experience in working with her. She has always been on top of making sure all of our shipments are handled professionally and with complete attention to detail. Thank you for being so attentive. I would highly recommend you, Sweetlana, and Globaltranz for any future clients of yours to give you a try. The definitely would not be disappointed. Thank you again~
Hard to get paid and no one answers the phone or emails, I'm done with them after one load, wasn't a good experience. I requested quick pay and it took a month to get my money but they still kept the fee, these brokers are all dishonest, this company is no different!
I was quoted $2200 to have six pallets of restaurant equipment delivered from Sarasota Florida to PHOENIX, AZ. My delivery arrived and they received payment. 30 days later they took an additional $308, I did not receive a phone call or an email explaining the charges so I called them immediately and spoke to the sales rep Heather Rhine she says I would receive a full refund but they will need to dispute the charges with FedEx I told her I did not contract with FedEx and that
I should be refunded immediately and they can continue on disputing the charges FedEx She explained that it doesn t work that way
It s been 60 days and my next step is to file a small claims court and with the Better Business Bureau
If you give these people money and there s a problem no one can help you
Very bad servicing. Prices are par. Damaged goods happen all the time and they take no responsibility. Sales rep keep going in and out. Never again.
globaltranz.com