The Waterfront Beach Resort, a Hilton Hotel

The Waterfront Beach Resort, a Hilton Hotel Reviews

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4.5
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Have never stayed here but we come to the incredib...

Have never stayed here but we come to the incredible Mother's Day brunch every year. It is absolutely lovely & DELICIOUS!! The dessert table is a work of art. The service is 5 star. Make reservations early because it's super popular. All the staff are fantastic. Valet's are top notch. Just a great experience everytime. Who can say no to brunch across from the beach? :)

I visited this place for one night stay. IT was pr...

I visited this place for one night stay. IT was pricey but definitely worth it. Upon arrival it is valet parking only $38. The staff also asks for your luggage and they bring it down the car and you are handed a ticket to pick up your luggage. Check in is at 4pm I booked a room short notice arrived at 12 noonish but was told to wait. The staff kindly offered me a room key for the pool area to wait but unfourtuantly, I was not changed to go in and niether was my son. So we took a stroll down to the beach it is right in front of the beach. The pier is 0.6 miles from the hotel:).
As the room was ready they kindly upgraded my room to the dolphin tower and directed me which way to go.( by the way it is extremely clean and all the staff and security is helpful) The room it self is huge I had 1 king bed with a balcony to see the beach. It has a small fridge in the cabinet,a safe, and everything else you might need. The room key also powers up your room. The shower is stand up with detachable shower head that allowed me to shower my baby boy. the toilet in another room and has dual sinks. I ordered breakfast for my son and I it was fast and filling. Also anything in the hotel can be charged to you when you leave. I had dinner at the boardwalk, it took forever due to 3 weddings. To make up for it the staff discounted our meal and gave me free desserts. The outside had heating towers and blankets if you decide dine outside. Also when I checked out a man noticed I was carrying my track Pac and play and he kindly offered to carry it to the front. But they also can get your luggage if you call for assistance. I checked out and waited for my car that was in the same condition.

My wife, 2 year old, and missed met up with our fr...

My wife, 2 year old, and missed met up with our friends at the pool. The valet service was spectacular. With validation, it was only $3. The workers were extremely polite without being pushy or too uptight. The food by the pool was reasonably priced and was "out of bounds". My son destroyed 5 chicken fingers. The poolside service was as expected, phenomenal. All of the staff was enjoyable. My only issue is beer selection. It's 2018 and we're in SoCal. Let's ramp that selection up.

We stayed at your beautiful hotel from 21Oct18 fo...

We stayed at your beautiful hotel from 21Oct18 for a week; I cannot compliment you enough on how professional, knowledgeable & helpful your staff are - from Reception to Concierge their customer service was first class!! Nothing was too much trouble - thank you all again for making our stay memorable - hope to see you all soon!!

Such a great place to stay and relax. The hotel is...

Such a great place to stay and relax. The hotel is beautiful inside and out. The food and drinks were excellent. You must go to the roof top bar for the best view! Ocean views forever. Our room was right over the pool area and opened up to view of the ocean. It was perfect. Friendly staff and very clean. We were there for my Hall of Fame celebration and will be back. #Clydeafornia

We attended a holiday party in their banquet hall....

We attended a holiday party in their banquet hall. The food was typical event plated food. The drinks were quite pricy. The hall itself and the hotel were beautiful. The service was great. They need to work out a better valet parking system for large groups since it was quite disorganized.

This is our favorite Hotel when we come back to Ca...

This is our favorite Hotel when we come back to California! From the moment you drive up the staff makes you feel special!! We did have an experience that I brought to the attention of the Director of Operations, we were impressed that Mr. Acharya took the time to call my husband after we returned to Atlanta. We returned to stay again (2 months later) we formally introduced ourselves to Mr. Acharya and told him because he took the time to call we would always stay at this Hilton!! This is hands down the best waterfront Hotel in HB!! The pool staff and accommodations are first class and well worth 5 Stars!!!

Stayed here for the surf city marathon. Rooms are...

Stayed here for the surf city marathon. Rooms are standard Hilton rooms with very comfortable beds. Service was great.

Great location right on PCH. Race start was outside the hotel.

Gift shop had full coffee bar and excellent steel cut oat meal for breakfast. Main restaurant was ok.

There is a mall located 1 block North that has lots of restaurant choices and coffee houses (Philz and Portola).

I was a frequent traveler to Huntington Beach and ...

I was a frequent traveler to Huntington Beach and was fortunate enough to be able to stay at this hotel weekly for 18 months. Every aspect of the guest experience was perfect every time. The management and the staff are all highly professional. I can't rate this place high enough!

If you like drunken brawls, belligerent people, pa...

If you like drunken brawls, belligerent people, partiers, no social distancing, no masks, trash all over, food on the elevator floors, stained carpets, pillows and furniture, overcrowded hot tubs, crowded pools, police having to remove people almost daily, overpriced rooms, overcrowded rooms, people blocking your way, this is the place. If you prefer a little peace and courtesy from the other guests, go elsewhere. Housekeeping was so busy - not enough staff -couldn't pay attention to detail, restaurant hostesses have an attitude and don't get the orders right, but the servers aren't bad. The food isn't remarkable and is vastly overpriced. They treated veterans badly, had some covid patients but didn't tell the other guests. One patient was kicked out of the nursing home and Hilton put him in a room next to a veteran in his 90's . Very dangerous. Many employees left - so they are hiring for a lot of positions. Very unsafe hotel

The location of the restaurant has changed. The at...

The location of the restaurant has changed. The atmosphere feels like being at a Denny's restaurant. The food is nothing to brag about. I miss the old Shades. I am a local but I wont be going back to this restaurant.

It was aight u know... it was coooo... but the ice...

It was aight u know... it was coooo... but the ice machine room was closed due to maintenance.. and they only have valet parking, but other than that, it's a very nice place, with a calm atmosphere and right on the beach, with plenty of attractive establishments in the vicinity.

The location is right on the beach, Great hotel it...

The location is right on the beach, Great hotel it's got tons of life in it, great place for weddings or just hanging out. Colorful, rooms were really clean and the service was great. Awesome hotel, do recommend.

Not good anyone staying pool side in new twin dolp...

Not good anyone staying pool side in new twin dolphin be warned you cannot use your balcony as the air conditioning fans have the most horrendous drumming noise paid for 2 room double queen suite and cannot use the balcony.....hotel has offered to move us to another room but r hey can be heard the whole side.....of the hotel.....!!!!!!

Super beautiful views (the beach is across the str...

Super beautiful views (the beach is across the street... literally). Awesome food and excellent service.

Went when they had an awesome brunch buffet, i don't know if they still do.

The place can be a bit pricey, but worth it given the location.

My husband booked this hotel as a surprise for my ...

My husband booked this hotel as a surprise for my birthday this weekend. We were both thoroughly disappointed. The few positives from our experience - valet was quick and friendly, the bath towels are generously sized and soft, and the room service arrived quickly. There were so many negatives I find it difficult to mention them all, but to summarize just a few - hotel was going to deliver a birthday treat to the room but it never arrived, the room service menu was severely lacking in vegetarian options (even the salads had meat!) and unwilling to accommodate small changes (no bacon? they told me I could pick it out of the salad!), the pull out sofa bed is one of the worst I've ever seen - I expect better from a Hilton, especially at this price point. I requested a blanket for my son and it took multiple phone calls and a wait of several hours before one finally arrived. Service in general from all employees was abrupt and uncaring. Housekeeping never showed to freshen up the room - we finally called at 5 pm and asked them to service our room while we were at dinner - coffee and toiletries were not restocked, floors and counters still dirty, towels on the floor... At checkout, there was a line of guests in the lobby. When it was finally our turn, the employee held up he hand and said, "Sorry - I'm going to lunch. You need to wait for the next employee to finish." Just ridiculous and overwhelmingly disappointing. We are Hilton rewards members and will probably switch to a different hotel brand for future travels.

Comfortable rooms. Well cleaned. Pool area needs a...

Comfortable rooms. Well cleaned. Pool area needs attention where people have smoked despite the etiquette not to. Cabanas at $200 very expensive especially with cigarette ends and ash strewn around.

You wrote a review for The Waterfront Beach Resort...

You wrote a review for The Waterfront Beach Resort, a Hilton Hotel A moment ago
5.0 star rating 6/30/2019
Our Stay at the Waterfront Hilton was Perfect ! The staff was on pointe and did not miss a beat.
The Reservation manager Joseph Boyer was very helpful with our advance reservations during a busy memorial day weekend. We reserved several suites for my daughters wedding party. We even received a Surprise upgrade and all rooms were close together on same floor. thank you waterfront Hilton and a huge thank you to Joseph Boyer and the staff (wish i remembered all the names) but the front desk crew and all staff were very helpful.
5 Stars
Vicky

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It was very beautiful and convenient for all our n...

It was very beautiful and convenient for all our needs. New Hot Tub was not working for the last day of our stay. Slide only open from 10-4:30 so by the time we got back from Anaheim the kids couldn't enjoy the slides

The Waterfront Beach Resort, a Hilton Hotel

The Waterfront Beach Resort, a Hilton Hotel

4.5