The Vanderbilt Grace Hotel Review

The staff was outstanding. Could not have made me feel more at home. The guest rooms are mixed. The refurbished bathrooms are lovely, and the beds, super comfy. However much of the furniture and carpet were a bit over-worn, tired-looking and could use replacing.

The meeting room in the basement was okay. I think with what they are planning, it will look much better.

The restaurant is quite boring and could definitely use a makeover. The food was hit and miss. I think the chef has definite potential, but needs to work on a couple of dishes to make them showstoppers.

The breakfast room is warm and cozy, albeit a little worn, needing a bit of sprucing up. I was so looking forward to the lobster & egg dish, but was left disappointed and hungry. The lobster was so dry, it was like powder and inedible. Such a shame.

Overall, I think the Vanderbilt has huge potential and I would be happy to send anyone I know there, but with the caviat that there are improvements needed to bring it to the level it could be. I would love to visit again to see how things progress, especially because of the people who work there! They are some of the best hospitality people I've met.

Gorgeous hotel located in the heart of Newport. Fantastic bar located directly inside with great drink and service.

Great cocktails and an amazing roof deck bar! One of Newport's hidden gems.

Service and staff were excellent! We brought our dog, and she was treated very well and offered a comfortable bed, biscuit and bowl upon arrival. They went out of their way to ensure we had everything we needed and to make us happy. Staff were very engaging and quick to help before we even asked. The hotel is beautiful in a very central part of town. The rooftop bar has awesome views of the town and harbour.

My only complaint is that the rooms need more closets/dressers. We experienced two different rooms - initially booked the captain's loft but then upgraded to the Admiral One bedroom, which had a full kitchen. Both rooms had minimal clothes storage space and my husband and I quickly ran out of room in the small dresser and closet in the bedroom. Our 4 year old son stayed on the sofa bed, and I had to use the couch table to lay out his clothes for the duration of our stay. Additionally, I didn't use the gym, but my husband said that the machines could be better quality.

But those are minor compaints and we would definitely stay again!

The hotel is very nice. The landscape is very limited and confusing

We previously stayed in their master junior suite and were happy with the layout of the room and its size. This hotel does a great job with guest services and we would come stay here again.

Watched massimo freak out while the rooftop bartender handled the rush with a cool head. Would rate lower but the property deserves better than massimo.

After choosing the Grace Vanderbilt because of its guarantee of a wheelchair accessible suite with a roll in shower and after much confirming, I was extremely disappointed and frustrated to learn that I had been gravely misinformed. As a woman with a significant physical disability, traveling is a challenge under the best of circumstances, and although this experience is not necessarily about blame, it is about educating the staff and representatives of all lodging establishments on the specifics of their ADA accessible accommodations, and that a small lip in a shower stall (that was too small) might as well be a mountain for certain individuals.

I went to a mixology class here and it was so awesome! I had a great time and the service is amazing.

Stayed here for the weekend and can't wait to come back. By far my favorite hotel to stay. The rooftop bar is amazing, just wish it had been open... Maybe next time.

Absolutely fantastic meal and awesome spot to get drinks and enjoy the scenery! I highly recommend this hotel, restaurant and bar!

Bit pricy but the Victorian something or anither is delish, it was a mint vanilla thing, tasty.

Very exclusive Captain's Loft Suite. Room service was fast and enjoyable. Breakfast outside was excellent. Rooms are very comfortable And cleaned by the cleaning service twice a day. Pools are nice, but I recommend the one inside. The hotel is within walking distance to Thames street which is where all of the restraunts and stores are. Right in the middle of everything! Staff was above 5 stars. I recommend staying here, as we did for the Jazz Festival 2015. And if you stay, be sure to check out the gym and spa.

We went during the Newport Boat show, so the rooms were expensive. We got a suite as nothing else was available. It was spacious and well-appointed. We enjoyed it. There were many comfortable places to hang out on the ground floor. There was a billiards room and two pools, one indoor and one outdoor. The bar was tucked away behind the restaurant. The selection of gins was excellent and the waitress made me an outstanding Monkey 47 Martini. There was also a rooftop bar which filled up for cocktail hour and had a lively atmosphere. The view was spectacular, although it was a bit windy. We had dinner at the restaurant. It was first rate. We had breakfast on the patio next to the pool. It was a perfect weekend away from New York except the New York prices seemed to have followed us to Newport.

Great spot to grab a drink, rooftop bar ,can see the whole town from there

Ac was broken, people veey loud drunk at night hard to sleep staff didn't even know which way to tekl you to walk into town, but the live music on the roof was fantastic

friendly staff, free smores, sunny breakfast room, great roof bar , excellent cocktails and cuisine

Kostas is an amazing person. My wife and I stayed at the Grace Vanderbilt last year and to this day we discuss his professionalism and exquisite manners. I look forward to seeing him and the Hotel if we come back in the summer.

We love everything about Vanderbilt Hotel especially the service - which is wonderful.

Top notch service. A real pleasure and the only hotel I would recommend in Newport.

We enjoyed the hotel, the staff was friendly and very helpful and the food in the resturant was excellent. We had our dog with us on this trip and this is the most dog friendly hotel we ever found. We plan to come back.

Wonderful high tea with delicious sandwiches and pastries. A must while in Newport!

A restful haven in Newport. The rooms were comfortable and relaxing, with personal touches that made us feel like welcomed friends. The staff were extremely helpful and accommodating, no matter where we were or what we needed; they were very attentive. Customer Service - a dying trait - is alive and well at the Vanderbilt Grace. The hotel is walking distance to several restaurants, but also serves delicious meals on-site. We thoroughly enjoyed our stay and are looking forward to a return trip!

Great service, beautiful building, and great atmosphere

Go to the rooftop for the sunset views, not the drinks... If you want a beverage I'd recommend getting something straight up as the "mixologists" tastes are awful. Having to go to the ground floor for the bathroom is inconvient.

When you spend $1200 on a hotel room and are not told that a hotel is under construction and there is no Valet to park your car to an obscure back lot, that s a problem. When the air conditioning is not functional and the windows do not open, the problem gets exponentially worse. I do not need free champagne or a $100 discount. I need to sleep when I stay at a Relais hotel. It is shabby and beat. Also - all of the online photos are photoshopped and unrealistic. Avoid it.

The hotel exceed our expectations. The location was perfect and most things were accessible by walking. The staff was beyond accommodating and helpful and provided us with an upgrade to a suite without asking as well as a special dessert for my wife on her birthday. The hotel, while old, had outstanding rooms that were very modern, well appointed and spotless. This will definitely be our go to hotel when we visit Newport.

We ordered a mommy to be package, but didn't end up getting anything other then the message. The staff was really nice and tried to make up for it, but for the money I was expecting a better experience.

Best customer service ever!!! Loved our room and the rooftop bar!!

The mixologist , Adrienne, is fantastic...stellar service, great food!

-Top class service
-Excellent staff
-Muse restaurant was amazing
-Spa/pool and rooms all in great shape
-Planning to go back

Great hotel, we flew in for a wedding and the whole family had a wonderful time, the staff is amazing and so polite. Shout out to Galopeao, best waiter I have ever had.

One of my favorite places to stay in Newport. The dining room is so pretty, rooms are well appointed and the pool is small but clean

excellent in all aspects
staff,cleansines,service and much more
I would give my highest recommendation

The hotel is nice, but the staff is exceptional. Don t take my word for it, try it yourself. The restaurant is excellent.

Excellent food and service, kind of a small space during the winter but I guess that's just life in Newport.

Went during Restaurant Week and had an excellent meal. Their seared tuna was delicate and well prepared. Their scallops equally delicious.

It needs outside lighting otherwise you can't see your food after 8 p.m. Going Up on the Rooftop is a must! Thank you Elsa and Mariya two wonderful waitresses! The food was very good and nicely presented too bad I could not see it after we put the candles down!

5 Stars! I say like I expected something else...the GV is a top notch establishment that does not let their patrons down. Highly recommended!

Beautiful hotel and knowledgeable staff! The rooftop bar is especially gorgeous at sunset. I highly recommend it!

We went to the Grace Vanderbilt for a mixology class on the roof. This was our second time going. Christina does an outstanding job and the whole experience is amazing. The Grace has a beautiful rooftop bar with views of Newport Harbor. Highly recommend going to the Grace.

It was so nice to be in a place where customer service is the most important thing. Your staff was gracious, accommodating and attentive. Such a beautiful place with genuinely good people!

Beautiful hotel in Newport. Food and drinks were delicious. Service was Excellent!

Great hotel with lots of charme and gorgeous rooftop view of Newport

Experienced the most disappointing visit ever at the Vanderbilt. The hotel began to experience air conditioning problems soon after our arrival. It s understood that mechanical problems do occur, so our primary issue was that the issue was only temporarily resolved until it failed again. Additionally the status communications from the hotel staff were inconsistent and lacked specifics. As guests, we never felt the urgency to resolve the problems as our room stayed a consistently humid 80 degrees our entire stay. To the hotels credit, they did give a minor adjustment to our bill and a free night for a future visit. I believe we would have been much more understanding had there been better communication and staff awareness of the situation at hand.

Nice property and decorated in a tasteful and appropriate way for a Newport visit. Friendly staff all around and also helpful at everypoint. It was a quiet time in Newport between holidays, which meant a bit less lively, but still attentive staff. Personally too pricey, but an extremely comfortable and convenient stay. Would go again.

The stately elegance of the building can't be missed. The staff have so much attention to detail it's almost unnerving but wonderful. I have not recently stayed at a hotel with as much class. Worth at least one night if you are in yhen area.

Just went to the rooftop bar. Amazing views. A lovely way to spend the evening. Speciality cocktails were good and service was outstanding. It was a slow night, and the atmosphere was very relaxing.

The drinks were great and the view would have been great if not for the fog. Would definitely stay here as a guest

This is our third stay at Grace Vanderbilt with our two pups. The Grace Vanderbilt is our favorite and this weekend we got engaged at your hotel!!!! Love this place more than anything!

Loved the boutique hotel feel. Such customization with our stay . loved all the personal touches the staff made . They greeted us each time by name . The restaurant is five star. They upgraded our reservation and had wine for us on arrival. Valet had our car within minutes each time . The room is very clean and bed comfortable ! Will definitely be staying again !

Good veiws, but prices are to much, won't be going back unless someone else is buying.

It was a lovely stay at the Grace Vanderbilt. The room was spacious and lovely. The staff were welcoming and accommodating.

The most gorgeous outdoor garden seating for dinner. It transports you entirely while you enjoy the delicious food and gracious service.

A WONDERFUL ENGLISH TEA!

My son and I went to The Vanderbilt Grace this weekend for English Tea; previously I had researched to find out the best English Tea in Rhode Island and this was even better than I expected.

The Grace blend tea was the best tea I have ever had. The tea sandwiches, scones, cookies, jams were all delicious!

The service was excellent; our waitress was the best!!!!!!

Every person we came in contact with at The Vanderbilt Grace was extremely considerate and informative.

We will be back!!!! The waitress suggested dinner outside in September; see you then!

Overall, we had an excellent experience at Grace Vanderbilt - Newport. First of all, the service was truly excellent. EVERY MEMBER of staff was professional, courteous and eager to make our stay the best it could be. Second, the food was outstanding. Our breakfast and New Year's Eve dinner were exceptional. We enjoyed a wonderful New Year's Eve celebration with a band and cocktails. Everyone we met was friendly and enjoying the party in the common area of the hotel. It was also a special touch to have the fire in the Elise room burning all night with comfortable chairs and sofas for relaxation. Our car was always available quickly, which enabled us to get around town easily (mansions, Cliffwalk, etc). The only negative was the physical space, in general. The interior needs a professional paint job. The elevator rails and molding have deep scratches and scrapes - the carpets all need to be replaced and the wallpaper is dated. The spa needs a proper seating area as well as updating (furniture, shelving, etc.). Overall, we would stay again if the decorative issues are addressed.

This is one of the finest hotels at which I've stayed. The room and facilities were first rate. But even more impressive was the attentive, friendly and accommodating staff. The best example was lunch one day. We had brought a small dog with us and asked if their outdoor patio was open so the dog could be with us. They went out of their way to set up a table with heaters and even brought over a menu they had for dogs. They were more than helpful with directions and recommendations. An absolutely wonderful experience - we will be going back.

The worst Irish coffee ever. Very disappointed. When I asked for another drink for me and my girlfriend they said the bar was closed even though it was 5mins before closing time. Ruined our night

Amazing hotel with beautiful sea view, the hotel restaurant provide unique cabulance healthy food

Visited as part of s food tour. Intriguing history, the view on the roof was incredibly beautiful! Food/bar/restroom available on roof.

The food, atmosphere, and views are incredible but the drink prices are the highest on the island and rival certain high end clubs in New York

The best place in Newport see a spectacular sunset. Scene taken from the rooftop.

Hi im writing this to express my feelings on my stay at this magnificent grace vanderbilt mansion and hotel I catered a kosher bar mitzvah affair and the hotel staff Alex and Jocelyn and their staff were very nice and friendly and helpful in every way they went to all ends to make sure that all goes well and that there staff 1 by 1 exelent people curtios and pleasent looking forward to seeing you again all the best your friend sol

Only stayed for one night but I loved the room I had and the view from the room. I also was able to enjoy the pool by myself, and although the pool is small and not at all deep it was still enjoyable. They also have a whirlpool which was enjoyable but a little on the cold side. I stayed in a two bedroom suite which was plenty of room, and the master bathroom in the suite was amazing with a big tub and a separate shower.

Had a drink on the roof deck at sunset - it was gorgeous! Service was a bit lacking and slow but we were there for the atmosphere. Dinner reservations were fumbled by multiple staff members and was frustrating. BUT once we were seated our waitress (Carly I think, usually a bar tender) took such great care of us and treated us like we were in her home. It was outstanding! There food was tasty and we felt like we had found a hidden gem in Newport! Thanks to Carly for some great service recovery - she turned a potentially disastrous situation into a lovely evening!

The host hostess server atmosphere a 5. The food was the 2 to 3. Tray has too much sugar and appeared too bland needed a chocolate cake, less cookies...maybe 4 more sandwiches.
On the brunch menu i had a caesar salad mostly lettuce stalk, dry dressing.......

We had a great stay here earlier this week. The rooms were much larger than our last visit, prior to the hotel changing hands. Our last visit was in the winter so we couldn't enjoy the roof deck, but were able to dodge the rain and head up there to take in the view. The staff was great, the room very comfortable, location right in the middle of the action.