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Louis Parks

4 years ago

Overall, we had an excellent experience at Grace V...

Overall, we had an excellent experience at Grace Vanderbilt - Newport. First of all, the service was truly excellent. EVERY MEMBER of staff was professional, courteous and eager to make our stay the best it could be. Second, the food was outstanding. Our breakfast and New Year's Eve dinner were exceptional. We enjoyed a wonderful New Year's Eve celebration with a band and cocktails. Everyone we met was friendly and enjoying the party in the common area of the hotel. It was also a special touch to have the fire in the Elise room burning all night with comfortable chairs and sofas for relaxation. Our car was always available quickly, which enabled us to get around town easily (mansions, Cliffwalk, etc). The only negative was the physical space, in general. The interior needs a professional paint job. The elevator rails and molding have deep scratches and scrapes - the carpets all need to be replaced and the wallpaper is dated. The spa needs a proper seating area as well as updating (furniture, shelving, etc.). Overall, we would stay again if the decorative issues are addressed.

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