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Becky Bradbeer

3 years ago

After choosing the Grace Vanderbilt because of its...

After choosing the Grace Vanderbilt because of its guarantee of a wheelchair accessible suite with a roll in shower and after much confirming, I was extremely disappointed and frustrated to learn that I had been gravely misinformed. As a woman with a significant physical disability, traveling is a challenge under the best of circumstances, and although this experience is not necessarily about blame, it is about educating the staff and representatives of all lodging establishments on the specifics of their ADA accessible accommodations, and that a small lip in a shower stall (that was too small) might as well be a mountain for certain individuals.

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