The Roosevelt New Orleans, A Waldorf Astoria Hotel Reviews

Pizza at Domenica is one of the best meals in town. The happy hour discount on pizza and drinks is an unbelievably good deal. Highly recommend the 4 cheese pizza and the sausage pizza. The cauliflower appetizer is overrated, though.

Did not stay overnight. The venue I attended was extremely nice.

Loved the room and how close it is to the French quarter

It's beautifully decorated for the holidays! It's a MUST see if you're in the area.

Superb service, and great food. The hotel is simply beautiful.

It was a very gorgeous environment. Great service and experience.

Don't eat in there cafe. I had a sandwich and end up with food poisoning. We left the hotel to another.

The cocktails here may seem pricey but are really worth it. Great atmosphere here with very attentive staff

I want to give them 10 stars! Victoria is the absolute best! I can not imagine staying any place else in New Orleans.

The guest services were nice, the services were speedy but with great care .

Amazing decor coupled with expansive rooms and superb service.

Fancy, but overrated. Beautiful for Christmas time.

Beautiful, magical holiday decorations. A few restaurants inside, along with the legendary Sazerac bar, a must see for any drinks lover.

Beautiful hotel, walking distance to downtown and French Quarter, and helpful staff.

We stopped by The Sazerac bar for some post dinner drinks around 8pm; we had to visit the bar that invented it's namesake drink! The bar has a chill speakeasy vibe to it. The drinks are pretty pricey (~$15 per cocktail) but that's to be expected. The bar tenders are really good, and they make it worth the price of the drinks. The bar munchies are above average as well; the kettle cooked chips are awesome! It seemed to be busiest when we first got there, and actually thinned out a bit as the evening progressed. I'd imagine that since it's in a hotel, people use it as a launch point for their evenings. When we first arrived we couldn't even find a seat, but didn't have to stand long.

Went to see the Christmas decorations and was not dissapointed.

The Fountain Lounge is a nice piano bar. The appetizers are amazing

Our room and stay was excellent. We would definitely stay here again.

Beautifully decorated for Christmas. Very nice gift shop.

Very nice hotel. The rooms were excellent and up kept, the restaurants were nice, and so was the hotel grounds itself (pool and common areas). The staff and the reservation/charge system were awful. We had several people staying in a total of 5 rooms, one person was charged a $500 "audit" fee that the hotel admitted to knowing about and called it a "standard practice with their charging system". Another person was charged $800 because they had no record of the deposits being paid, even though they were. In both cases a timely process of three-way calling the guest, hotel staff, and bank had to take place before the hotel was able to get the money back. At checkout when we went to all pay our portions of the total bill there was nothing but confusion and over charging due to what appeared to be a severely undertrained staff. The valet was added to the rooms and split between everyone's portion, yet the same lady helping allowing multiple people to pay an additional parking fee because the fact that it was already split and added to the bill was not made aware to us. the lady at the front desk told one of the people who paid twice, "you wanted to pay for it, so I let you" which to me basically admits she knew he was paying twice and let him do it. We had two managers involved and it still took over an hour to check out. For these reason I will never stay at this hotel again, and would not recommend it. You get 5 star quality hotel with a 0 star quality staff.

Slow check in. Bathroom quite small for the size of the suite and fixtures a little dated. Decor and upkeep of rest of property quite well done.

Everything was perfect the room, the food, the spa,no need for a long review, pure perfection and satisfaction for my husband and I

This was my first trip to New Orleans ( 5/12/18). Now I am making it an annual trip. Love this hotel! I was upgraded due to my Membership and I must say, I have never enjoyed such decadence. The robes, the shower.... I will be visiting on my birthday this year ( 4/22/19). The best in every way

Hotel is beautifully designed and architecture is reminiscent of the by-gone Jazz era. Tile floors pave the way to gleaming chandeliers in the historic hallways that line southern icons like the Sazerac bar and fountain lounge(which you must go to). Rooms are stately and gorgeous, marvel and high ceilings. You just melt into the bed. Great location, you can always hear music down the street playing. Only 4 stars since comparatively to other WA properties, I've experienced better service but aesthetically this is the best so far!

Very pretty. Old money. A bit dated but a fun experience

My wife and I stopped by the Sazerac at the Roosevelt while in town visiting family. Matthew in the Sazerac was very helpful and informative, he explained the difference between the three bitters in the old fashioned he made for my wife. I would highly recommend stopping in, aside from the luxurious rooms and food offerings the hotel is gorgeous and a sight to see, especially at Christmas time!

Just went down with my kids to see the lights, which were gorgeous. The crowd was drunk and loud though. We were going to go to the cafe for hot chocolate but the pushy loud people were too hard to deal with.

My sister had a wedding in The Blue Room on Sunday and the food was fantastic, the band was great, and the staff courteous.

Excellent location to host a professional of personal event

It was great. Very close to Bourbon street, restaurants are great.

The Spa is the best in nola!!! Best masssge ever...A true retreat.Thank you all.

They made so many mistakes with the billing. Very small rooms and very noisy.
It is not worth the money.

We ate lunch at Domenica on a Sunday. The pizza was great. Try the green chile pork or the 5 cheese but I'm sure they are all good. The bread with the chile olive oil to dip in was very good. Try their pastas as well. I was not disappointed!

This hotel is gorgeous! We were lucky enough to visit in December while the lobby was decorated in the most gorgeous lights and flocked Christmas trees. The rooms are on the smaller scale but clean, comfortable and smell nice. Lovely hotel, comfortable pillows and friendly staff. My husband and I had a wonderful time and if we're ever back in New Orleans we'll definitely stay here again.

We really enjoyed the holiday light display. Finding a seat for a drink was tough just because everybody else was enjoying it too.

Each customer touch point was an Exceptional Experience.

This hotel helped me with my school project! Thank you

I was here for a conference. Unfortunately they were booked so we couldn't stay here but that didn't stop them from providing awesome, stellar customer service! While in New Orleans, I sprained my ankle. The concierge, Cory, went above and beyond to find a bandage for me to wrap my ankle! Again, we were not guests at his hotel but he was genuinely kind and concerned! Thank you Roosevelt for making my first time in New Orleans a wonderful experience! (Even after spraining my ankle!)

The Roosevelt is a beautiful hotel. For Christmas, it's full of lights in the lobby.

Excellent location, beautiful decor, and The Sazerac Bar is unbeatable!

I love the Roosevelt, great hotel, good food in the restaurants, try the gumbo and the bengiets

Really nice but the "suite" we have is super small and I feel this is way overpriced. The staff have been helpful and kind but the rooms are no better than a La Quinta and way smaller. Save your money and stay elsewhere.

My friends and I came here to order the Sazerac drink. The bartenders were attentive and served some really good drinks.

Went out for dinner at Domenica. The service was great and the food didn't take long to arrive. Would recommend the roasted cauliflower. The tiramisu I had was the best I've had and it looked amazing.

Beautiful Hotel. Very festive at Christmas. Delicious breakfast.

I absolutely love this hotel. Every time I am greeted with Ms. Jimiese or Ms. Pinkney, very kind and caring staff. I can t wait until my next visit.

Beautiful property, great rooms, food was amazing, near everything, close to the French Quarter. Pool deck is awesome

The lobby is so beautifully decorated for Christmas. It is definitely a MUST see.

We walked in to a beautiful lobby then to the bar. Feel the gross corporate vibe of the room and left

Beautifully decorated for Christmas. Amazing atmosphere.

The service is what makes this place. The hotel itself is average. Any Marriott or hayatt is as nice or more nice. We stayed at the Sheraton last year. And it was just as nice. When we come back, unless everything else is full. We will stay somewhere else.

Wonderful rooftop bar. There is a breeze up there in the middle of August!! Eat salad and drink mojitos in your swim suit and smile

Great location. Clean and fancy hotel. Nice and helpful staff.

This hotel is beautiful inside and out. The staff are very accommodating to all of your needs to make sure you have the best time! I appreciated all the extra details and effort they put into such an elegant place. I stayed here for my birthday and got engaged here. I would love to come back and stay again!

Stayed here for a conference. The room was beautiful and quiet, the bed comfy, and the shower stellar. I ate at several restraunts at the hotel and all were excellent (I reviewed them separately). I will stay here again

Easily one of the best hotels I've stayed in in a long time. About 4 minutes walk from the start of Bourbon Street. Possibly the best restaurant in all of New Orleans in the lobby.

Absolutely beautiful old hotel with a rooftop pool and great views. We got a great deal through amex fine hotels that I highly recommend.

Beautiful Hotel! White Glove clean! The Robe..... cozy.

As always the staff was wonderful and the room was great. I always love staying at the Roosevelt