The Roosevelt New Orleans, A Waldorf Astoria Hotel Review

Great massage but the spa area wasn't very relaxing.

Wonderful hotel! Amazing accommodations! Terrific staff!
Must visit this historic hotel when in New Orleans.

Beautiful hotel and great staff! Very close to the French Quarter. Highly recommend!

I go there often. It's a beautiful, fancy place. Took a friend to the Sazerac bar. It was late at night. Everything was great, as usual, except the Sazerac i ordered was not a real Sazerac. I felt a little embarrassed.

The best property and service in NOLA. The Sazerac Bar is a must visit.

Visiting The Roosevelt during Christmas was a sight to see. The hotel was elegantly decorated from bottom to top. The staff was friendly and accommodating, although only one entrance was handicap accessible, the opposite side of the valet parking. Over all wonderful experience.

This is what a luxury hotel is supposed to be. Beautiful property and impressive customer service!

Beautiful hotel. Clean, large rooms. Definitely staying here on return trips to NOLA.

The hotel is beautiful as always for Christmas. The happy hour at Domenica cannot be beaten. The Sazarac is a great place to enjoy a drink and relax!

Awesomely relaxing and stress free! Check it out the patio/pool for great drinks and lunch! I wish everyone could be this happy living life!!

Beautiful hotel, especially at Christmas time! Comfortable rooms.

Beautiful historic hotel with outstanding customer service.

The Roosevelt in New Orleans was a beautiful place to visit. I had a great time there and the Christmas light they had in the main hall we're amazing. The bar was nice too.

Our experience at the Roosevelt Thanksgiving Brunch was fantastic! From the moment we were greeted by the smiling hostesses, until we had taken our last scrumptious bite of dessert, we were treated like royalty! Our waiter, Kevin, along with his assistant Robyn, saw that our every need was attended to. The food was 5 star. The music was perfect for the occasion. It was clear that all in attendance were also having a great time. We highly recommend the brunch at the Roosevelt Hotel!

Beautiful lobby, kids love the pool. The staff are really nice. On the Roosevelt Street side.the windows could use better soundproofing. You hear lots of sirens from the nearby hospital.

It's okay is the perfect description for this hotel. Listed as 5 stars but falls short of that. First the room had limited places to plug your stuff, second the refrigerator was very small, and lastly the level of noise coming in to the room made sleeping difficult. You are right on the street and you will hear sirens and traffic. Came in late and missed the restaurant, no simple food's at the front desk. Hotel is very beautiful and majestic, but I rather have a good night's rest and some food.

Great lobby during Christmas. Went and enjoyed a cocktail and looked around the lobby.

Beautiful hotel with with thoughtful and kind staff. Quality furniture at its finest. Top food and several eating establishments in the hotel.

Great place to take friends from out of town to during the holidays when the trees are up, and the bar has a Mad Men vibe to it.

Worst customer service. Rats in the dirty moldy rooms. Avoid this hotel.

It should not be three stars.

What was supposed to have been a special Christmas treat for my family and I turned out to be a big disappointment. We checked in on Christmas Eve, so the hotel was understandably busy, but even so, there were only 2-3 receptionists, forcing everyone to wait a long time to check in. Once our suite was finally ready, we discovered it was only set up for 2 people even though I had booked it for 4 a couple months in advance. Three and a half hours later, after 2 calls and a visit to the front desk, we finally got the extra linens. Also, I had booked a luxury suite, which was advertised online as having a small dining area, but there was none. When I asked the receptionist about this, she said I should have requested a suite with a dining area in advance. Why would I, if it was advertised as standard with this type of room? I'm still not sure what the difference is between our assigned suite and a regular king suite, which would have cost less. Finally, when you book a suite you're supposed to have access to a "personal concierge" which would've been nice...had ours not been on vacation for most of our stay. The hotel location is very convenient to the French Quarter and the decorations in the lobby were beautiful, but our stay was unfortunately a far cry from the usual high Waldorf standard. Oh, and when I discussed these issues with the receptionist when checking out, she said a supervisor would give me a call. Two days later I'm still waiting...

Beautiful hotel. Great service. Great history to this building and the blue room.

Great atmosphere for socializing and enjoying good food and drinks.

Great signage for my professional event. Great location in the city with less foot traffic than expected!

Great hotel. We had a plumbing issue in our first room and the staff was very accommodating getting us taken care of I a new room.

Beautiful Historic hotel just across Canal St. from the French Quarter. Started decorating the lobby on Monday before Thanksgiving with 30 or 40 flocked fresh trees... Gorgeous!

We went to see how they decorated the lobby for Christmas. It was nice.

Loved this hotel very much. Great service, nice location, very clean. Would definitely go back again.

My experience here was atrocious and put a damper on an otherwise amazing trip. I m very surprised that a hotel as nice as a Waldorf would charge an incidental fee. We paid this and expected to be refunded. At time of checkout we come to find they had charged us with an additional indcidental fee because we had been drinking in the bar the previous day and charged it to the room, thus causing us to go over our incidentals. We never drank in the bar. We asked the hotel staff to see the reciepts which they could not provide. On top of this they told us the person who checked us in gave us the wrong total for our room upgrade, so again we were socked with an additional 300$ at checkout. They were kind enough to refund the original incidental fee and additional charge, and the funds came right back to me. The next day they ran the charges through again to my card! (I m not even there anymore!) When I call they say there s nothing they can do because I ve checked out, finance department at their hotel doesn t answer. I ve called my bank now to dispute the charges. Horrible customer service and a ton of hidden fees at this hotel. Go elsewhere!

Beautiful hotel. Entrance is amazing. Outdated rooms.

We had the absolute best experience here. Clean and fancy room with extras. We dined in the Fountain Lounge and no doubt had some of the best food of our lives. We got brussel sprouts and the burger and it was (see below) phenomenal! Would go back just for the restaurant... no problems and friendly staff all around. Less than 10 min walk to action on Bourbon st

What a beautiful hotel! The lobby is stunning! The bedrooms have high ceilings with tall curtains! The location of this hotel was perfect and a few minutes walk to Burbon Street!

Christmas lights in the lobby are a must see, every year!

Visited to see the Christmas decorations. They are so amazing and there are lots of good things you can find in the gift shop, as well.

We stopped by for dessert and drinks. Beautiful place, great food.

This place was very crowded and fun last night ! Our Bartender Sasha was so much fun and friendly. Pronounced Sash ( like a sash across your chest ) and then add an A . Her favorite drink to make is a Gin Fizz .

A gorgeous hotel with a fantastic bar. Stiff cocktails with lovely service in a luxurious setting!

Got a Sazerac at The Sazerac Bar. Well made, worth the cost, nice bar atmosphere

Very beautiful hotel. Luxuriously decorated with great service. No river view. Otherwise, great location. Catholic Church across the street.

While searching for the UPS store located inside the hotel, the staff was incredibly helpful and let us know exactly how to find their business center, which was run by UPS. The staff in the business center were nothing but outstanding and quickly helped us ship the items we needed without any issues.

The walk-through lobby, Christmas lights are an absolute must see during the holiday season. Life size chess by the Cabana bar at their rooftop pool. Prices lower than competitors in the same neighborhood.... No need to say more

We spent 3 wonderful days/nights at The Roosevelt. The staff was very friendly and warm. The concierge was very knowledgable and helped us plan some tours and made great dining suggestions. We enjoyed the 4th floor outdoor heated pool and hot tub several times during our stay. The hotel itself is stunningly beautiful. I would stay here again in a heartbeat.

Historic, fascinating and simply wonderful. The Roosevelt exudes a charm which is unmatched by others and makes you fall in love with it. The Roosevelt is like the heart of New Orleans and just like the city is inviting and loving. Even if you're not staying there stop by for a drink at the Sazerac and raise a toast to the history of cocktails!
Only drawback is the fitness center, which is quite below par for a Waldorf hotel.

Posh and ornate. Great classic cocktails and new twists. Live jazz, at least on the weekends but maybe more often. We go at least once every trip to NO.

I enjoyed a Sazerac at the bar where the drink was originally created.

Unbelievably beautiful and comfortable nut the service was absent. For the price this gorgeous establishment commands, for it to charge for Wi-Fi is literally onscene.

I had a wonderful stay. Very courteous and helpful services (valet, booking, housekeeping, etc). Location was great. Right next to the streetcars on canal street. Bedroom mattress and shower were comfier than my own.

Beautiful hotel, friendly service. View not desirable... Convenient location.

Wonderful staff, fantastic room, gorgeous rooftop pool

Great pizza happy hour. Staff was very friendly and the atmosphere was nice.

Very amazing. Amazing service as well as friendly and knowledgeable.

Beautiful hotel lobby. Did not stay, just had dinner at the Italian restaurant. Food was average.

Dont crack open the fridge/mini-bar , you'll get a charge on your bill . Issues with handicap room and some maid service but otherwise , a very nice place with friendly staff .

Convenient location near popular attractions. The staff were always friendly and courteous. The catered food was excellent. Great place for a conference.

The hotel and staff are excellent. The services lack a bit, there is no breakfast included and no coffee makers in the room. Everything is an additional charge.

Favorite hotel in NOLA. Close walk to everything. Christmas decorations are extra special, but get ready for crowds!

The Christmas decorations are among the most beautiful in the city.

Beautiful hotel and great service. Perfectly situated for Mardi Gras time and how the parades are routed right by it. Also Bourbon St is right across of the hotel.

Great hotel. Wonderful staff. Relaxing lounge. One of my favorite places to stay in NOLA.

This hotel is superb. From the check in the turn down service, the bed and pillows. Absolutely beautiful hotel

Beautiful hotel, AMAZING xmas decorations. Seemed higher end.

Beautiful hotel. I just used the ups store. Wonderful lobby