The May Fair Hotel Reviews

Went to event at the back. Beautiful entrance. Helpful staff, location great near green park tube,

Good hotel, the rooms are quite good. The lobby is too boutique for my taste.

I attended an event here. Staff were very accommodating. I met Daniel, one of the managers who was helpful from the offset and Yuri a lovely member of staff whom nothing was too much.

Lovely cocktails and atmosphere. Only downside was they turned away our friends as it was after 12 when apparently only hotel guests are allowed (even though we weren't staying there).

Great place for meetings in Mayfair, can be crowded at times and coffee and tea isn't cheap but not ridiculously expensive but great location and setting.

Perfect venue for professional events. With great food. Not sure how much the event organiser paid.

Fantastic service and great food, would strongly to any guest looking to experience an exceptional experience.

Booked a package for my husband s 30th birthday. Upon booking, I was told there was a swimming pool and jacuzzi at the spa. When we arrived, I was shocked to learn, they had none of these and only treatment rooms, sauna/steam and a quiet room. I was quite upset as the whole point of the stay was to be able to relax in the spa. Nevertheless, the massages were good and quiet room was relaxing. The rooms are most certainly not up to standard. The pictures are extremely deceiving. I was shocked when We arrived as the room is very basic, dated and definitely not 5* however, the bathroom was large and had a good shower. The bed was soft, the mattress was broken. Each time we laid on it, it would dip. Therefore not 5* quality at all. The restaurant was good for dinner and breakfast. Location is fine but there were lots of beggars at the foot step of the hotel. Prior to arrival, I received a text message from my personal assistant called Edward. Who apparently could assist with any of my needs. I asked to confirm spa close times, he gave me 3 different times. I also asked to confirm my dinner reservation, he told me to call myself. Why offer an assistant who is not of any assistance?!?? Beyond my comprehension. I wouldn t stay here again and would not recommend this hotel to anyone. This should be a 4* hotel, at best!

Staying for a week for work. While it's not my first time at the hotel, this experience has been much better than the first. I recieved a complementary upgrade to a beautiful room, the staff are very pleasant and it is a very short walk from the nearest tube station. Would definitely recommend.

Always tidy and functional when I attend events there, staff are friendly, no complaints.

Loved it.
Staff were winderful.
Rooms great.
Bar expensive but well worth it

Great location, lovely interiors and room layout. Price vs overall feel I felt was a bit more than I would have liked however good experience overall.

The staff at check in, lunch and breakfast were very nice, genuine and friendly, well done! The room was not even as good as a premier inn. But what really made me leave this review was the way I was treated on Saturday night just gone. We stayed for two nights Fri & Sat. When we returned from our evening meal at Petrus, my wife walking into the hotel without hinderance. After I paid the taxi and tried to walk in I was interrogated as to my business, I replied that I would like a drink in the bar. The doorman told me I wasn t their type for a drink. I admit I am not a fashion conscious person, but was wearing chinos and a smart shirt under a cashmere jumper.
Yeah I wasn t going to turn any heads but I still expected to be able to enter the hotel I was staying at.

Went to the cigar lounge for a quite birthday celebration. Great ambience and selection of cigars

I stayed in this hotel several times. The water is soft so foam of the soap cannot be cleaned from your body. This problem persists since few years. I highlighted the issue to the engineering manager to solve it. But I didn't have any news afterwords.

Beautiful spot, very good tea, impeccable service, but definitely not worth the price!

Great location, the bar and restaurants were chic. Highly recommend it.

V busy. Nice xmas decoration outside and inside. For regular clients like Arabs allowed smoke in room

Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service

Beautiful hotel. Visited the cigar bar which was very cool.

Awesome hotel and well located very near to St. James Park and Buckingham palace.

Fantastic experience I ever made in such a hotel. They absolutely deserve 5 star. Greate location, all the posh bars and restaurants are around. Love to stay again.

Because I never been there but I dropped a lot of customer there they said it's nice place

Small room but comfy + iron and ironing board inside bathroom is a plus

Trendy Bar. Good food and ambience in The Mayfair Kitchen restaurant.

Perfect location close to most iconic tourist attractions

To quote the 14-year-old: "There's something sketchy about this place". Add inn maids trying to access the room at 8 a.m. AND 9 a.m, rude staff upon arrarival.... Not worth the cost.

Love the modern low light look. Staff were fantastic catering to all requests. Definitely will visit again.

Seriously slow service, lots of staff but nearly 10 mins for a drink on a Monday night....

Great ambience and even better food. Will definitely go again.

Amazing hotel staff are so friendly. Had a slight medical problem and staff dealt with it discreatly and professionally. Highly recommend

Beautiful hotel in the heart of London. The staff are fantastic and a credit to the place.

Good selection of dishes and excellent service as usual

Will go back again lovely place.Seems like a nice atmosphere

Very nice place with good rooms and service minded staff. Only the breakfast bit boring for my taste and very slow elevators.

The May Fair Hotel is certainly among the most luxurious and posh in London.
Sophisticated and minimal furnishings, high-level hospitality, customer care, guest relations, excellent restaurant ... etc ... etc summarizing ... it's perfect!

lovely afternoon tea on offer, friendly staff but the ambience is a little bland.

Nice ambience. The food is good and the environment is beautiful. Parking though, tsk! Tsk!

Professional environment and wonderful gym and sauna room!!

As with every visit, left dragging my feet.

Nice and helpful staff, efficient safety measures, very well equipped and kept rooms, and an amazing breakfast buffet.

If you can, come to this hotel

No vegan dessert options at the restaurant (apart o from boring sorbet). No vegan mayo available either.

The room was cosy, clean and comfortable and had everything that was needed to make the stay perfect. The restaurant was elegant and the food was excellent, the staff were very friendly and welcoming it was an amazing birthday surprise.

Absolutely great staff. Always love being here. Amazing food and beautiful hotel.

Innovation of 10 and although with its years the hotel was great. the personal very attentive in all moment

Came here for 1 night for my birthday and stayed in the deluxe king room. I was just blown away with the service, cleanliness and atmosphere in this hotel. I have never had an experience like it. The staff make you and your stay their top priority which is what everyone wants in a hotel. Little did i know that my partner had organised with the hotel an even better welcome with prosecco, cake and a fruit bowl with no further expense. As I was celebrating an occasion, we was given 2 complimentary breakfasts, again with no added expense. The room was huge, the bed was the comfiest bed i have ever slept in, the bathroom was spectacular and the little added touches like slippers, dressing gowns and even an umbrella just made our stay that extra special. It just goes to show that little details like these really do go a long way. I just hope one day I can return.

Lovely room as you'd expect, air conditioning wasn't great though so was very warm and the bed/pillows we're too soft for my taste. Pleasant, helpful, accommodating staff, gorgeous breakfast. The function room we were in was also gorgeous.

Definitely not a "5-star hotel" but a nice convenient location in Mayfair. Booked a Nonsmoking room that filled with smoke minutes after checking in. Guest services was helpful in changing rooms, but initially asked if we could wait while a housekeeper checks the floor to see if someone on our floor was smoking. They were not, and it was clearly a problem with the ventilation/HVAC between non-smoking/smoking rooms. They were kind enough to offer 2 free drink vouchers for our trouble Spa was nonresponsive to phone calls from room and cell unless we walked down to the desk(absurd) and concierge often said they would call us back - which they didnt - and is unexpected when staying at a property billed as "5-star". Rooms are slightly outdated and food options are not very good for a hotel in the MayFair area. Luckily there are plenty of great resaurants nearby. Wifi was outstanding in the hotel and the cigar bar and tea were nice touches.

I may have been "that guy" with a bad experience this weekend but I was extremely underwhelmed with the MayFair and will not be staying here in my future trips to London.

Incredible hotel! Obviously well presented and very attentive staff. Bar has a fantastic selection of food and drink and breakfast is not to be missed. You made our birthdays extra special, thank you!!

Visited for a work party and a conference. Very nice hotel with friendly staff

There theatre room in which I attended the event was clean spacious and the projection was high quality, including the sound.

Don t waste your money- stay in an actual 5 star hotel

We stayed in July our room was small dark and dingey and smelt strongly of smoke we was offered an upgrade on our next stay which was useless as we definately won t be returning.

My husbands burberry t-shirt was left there and it was never handed in or returned

Wouldn t recommend

Central London, walking distance to historical and shopping sites