The May Fair Hotel Review

Hello sir your hotel very best. Sir do you have job in ur hotel please help me

Opulent hotel, I met a friend at the bar and enjoyed a taste of luxury.

Excellent place for food and drinks but can be expensive.

Service was great, cocktails were good but expensive.

Lovely, relaxing spa experience and delicious tapas in the restaurant. Staff were friendly, welcoming and attentive. Would come again.

Fantastic set up for our post marathon reception, thank you!

Very comfortable and accessible, special for tourists!

Small rooms and view wasn't good but food was great

Great afternoon tea and service
Great accommodating staff

Very happy with my stay here. The room was nice, especially the bathroom. Bed was extremely comfortable. Unfortunately on the first night I hardly slept because I could hear music playing but the staff did investigate this and asked the room to turn it off. They also apologised for the disturbance. Other than that I had a great experience, friendly staff, clean rooms, breakfast was really nice - lots of choice and great service from the waiting staff. Would happily stay here every above anywhere else in London

I'm working there for next 2 days, and for anyone in the technical aspect of events, this place is a nightmare. I had to move many bins of wasted food just to get stuff in the loading bay. Disgusting. So from my point of view, and only mine, its not good, but from a normal rich punters point of view it's pretty awesome, as we did walk out the front doors. Let's see how the next few days go and see if they can redeem themselves. I will rate again after Friday. Staff seem fairly helpful so far.

Lovely staff, amazing room service breakfast. Great location.

Attended for a conference, it was really well run, great food and drinks and the staff were helpful.

Good: staff super friendly, nice lobby and comfy beds.
Bad: we actually had 3 different rooms because the 1st room smelled of cigarettes, especially the bathroom, the layout in all the rooms was surprisingly poor, especially the bathrooms. The showers were cramped for no good reason, because there was quite a bit of space. The interesting part was that the 2nd room was described as an upgrade from the 1st but was smaller and the 3rd room was described as a vip room and admittedly was larger but very poorly laid out and had the smallest shower at all. There was a desk in the 3rd room with no lamp or outlets anywhere near so pretty useless especially in todays world of computers and electronics that require electricity.
We moved to The Browns which was a bit pricier, but perfectly complimented and probably the smallest bathroom, but the space was utilized masterfully.

The Mayfair hotel is everything I expected and more for a 5 star hotel with a fantastic location... A team of extremely helpful, very friendly and super professional staff!
Had the pleasure of hosting a baby shower in their private room, everything thing were beyond perfect!!

Would highly recommend... Thank you to the managers and staff at The Mayfair Hotel.

EXPERIENCE of a lifetime BUT WILL BE BACK AMAZING
Thankyou for making Our weekend so Special

Small but nice selection of tapas, great place with nice atmosphere

Great bar with friendly staff and a huge selection of drinks

Had a lovely time and will definitely come back. Highly recommended.

Great location, posh feel, but nicer places if you're looking for high end. Has event space for corporate meetings.

As someone who doesn't drink alcohol, my choices were limited at the bar, but this was to be expected. They have 4 non alcoholic cocktails of which I tried the Citrus Fizz, which was great! The table we were at did have very small seats, almost as if they were for children, which wasn't ideal, but I wasn't there for too long. Overall a nice experience, the staff were friendly too.

A top of the line hotel. A first class service and personal attention to the guests and for details. We Will surely come again!

Not all rooms match the modern lobby. While exceptionally clean, some rooms remain in a past-era (for better or worse). Restaurant was great for both breakfast (classy) buffet and dinner service. Location to the tube is amazing, with multiple lines 2 blocks away.

Okay very expensive they didn't book our rooms properly each time we stayed there

Very good and courteous reception with very professional and friendly staff keep up the good work

Excellent customer service no matter how you look, dress or articulate.
...food is well presented, taste relatively good, nice wine selection, Waiters are on point and know there products.
Mayfair usually knows to please a customer.
Never judge a book by its cover they say..
The bar is always well presented and workers always ho the extra mile.

enjoyed our stay at the Mayfair in September 2012. The only complaint we had was been woken up by the t.v. giving us a message at 11pm in the evening. After mentioning to staff the same thing happened the next night. To which we put in another complaint. But were leaving the next day.

Lovely hotel, often you can get good last minute rates and the location speaks for itself. The bar is also great for a drop in.

Had an amazing experience, everybody is so helpful and Nice. Good service and good afternoontea.

There is no vegetarian option on food service was very poor and the restaurant was very loud and no manners and waiters not sure what they doing

OK bar for smart evening drinks but there are better nearby

Amazing place to stay - my advice is not to scrimp on cost and really soak up the true experience this hotel as to offer. You'll be amazed!! Also a little side note.... fear not if you drive. The concierge at the door provide an amazing valet service. Simply let them know when the car is needed, and they'll make sure the car is outside and running.

Mayfair Hotel is great. Great food and excellent hotel.

Wonderful service. Couldn t get any better, my partner and I were treating with the upmost respect. Due to a booking issue on their side, they quickly rectified the issue and upgraded our room free of charge. Would recommend and will be coming back.

This is a beautiful place and I really felt pretentious staying here. That being said, the staff were very welcoming and friendly. It is also very conveniently located to the city and a train station.

Right in the heart of the west end, with proximity to all the amenities

The claims of this hotel being the legendary 5* luxury hotel is false. You will get better service at Premier Inn. The attitude of the staff is atrocious and the service is very poor. Would not recommend anyone wasting their money here. The carpets are tatty and worn out. The spa is a joke they actually forgot about me and my partner in the Moroccan Steam room. Absolutely ridiculous; this hotel is a complete and utter joke and needs to be closed down.

Well located with excellent transport links. Staff are friendly & helpful. Rooms are to a high standard. Service excellent & timely. Would highly recommend.

Great rooms, good service, the bouncer for the bar was very rude though.

Very accomodating plus great staff, room clean, super breakfast buffet.

Had a work Christmas dinner there. Very nice food, very good service, didn't see much of the hotel as was just in an events room.

Was only there for a coffee meet up, but I'd go back to try the restaurant / conference facility

The tapas was amazing. An insane amount of really good food!

Attended a company meetings there. Main room was well laid out but a little warm for me. Plenty of water available. Food and drinks were served after the meeting with drinks readily available and food delivered quickly and in good quantity. The atrium was a little small and echoed a lot but that may have been a mistake on our part based on numbers.

Very nice looking and feeling. Not the best of the best but way up there.

Beautiful Hotel with a nice quality Restaurant and Bar.

Very nice atmosphere, attention to detail... service with a smile and most importantly, no dramas

Travelling all over the world, living in Dubai, I was actually beyond satisfied wth my stay in msyfair August 2017. Room, housekeeping, room service, food quality was so good, I d look forward to coming to my room to eat rather than the fancy restaurants.

Most of all, service, and warmth of each and every staff, whether, reception, waiters, concierge or doorman ....... always greeted so warmly and looked after repeatedly.

Like I feel a royalty living in Dubai, I felt like a royalty in London .

Thank u Thomas in looking after me at the reception. And all waiters who brought room service. No hotel delivers within 25 minutes.

Mayfair hotel states luxury and class to a high level

Booked afternoon tea, scones very dry and no clotted cream!!

Lovely hotel, great staff. Will definitely stay again.

++ Central location.
++ The Polish housekeeping lady was adorable. Thank you for taking care of my shoes and keeping everything tidy.
++ Silent.
++ Great bathroom.
++ Fully equipped bedroom.
++ Extremely modern gym (the very latest Techogym devices).

+- Odd in bathroom closet. No problem, though. Everything remained clean and dry.
+- Pillows were too thick to my tastes (but that's quite subjective). Instead of 4 fat ones, I would have enjoyed to have a mix of both thicknesses.

-- Apart the doormen and 2-3 people, lots of the staff employees were quite arrogant with some superior attitude. Overall not very pleasant. Same with the waitress at the restaurant (good food, though).
-- I didn't like the cheap curtains in my room. The fact that you are in a court with no view other than your neighbors, I would have appreciated to have additional veils as curtains. Instead, there was only a cord up/down type curtain (yes, the type you might find in a trailer). Absolutely substandard, at such a price tag. Furthermore, the sunlight comes through, around the edges. Meh.
-- Room looked old-fashioned, with soso carpet. Very clean, though.
-- Charging 12.5% additional fee on room delivery orders for clients having food allergies? Is this some kind of a joke?

Lunch was very good, steak was perfect, wine selection tasty, lots of natural light.

Mayfair is always a place you will meet someone you know as its a business hub and easy to find. Close to a number of tube and bus links as well as Berkeley Square. Everyone in Mayfair knows the place. I have been going here for years but just a little too noisy at times for me and I have not tried the food for a long time so I will wait for F&B team to get in touch and be sure to do a food review soon. I have also yet to stay here but will see what i can arrange. Do also make sure to see and visit the main restaurant as well as the cigar terrace as that is a really nice chilled place to hang out.

A 5-star hotel which still could get a + behind its stars but probably the best quality/offering in all of Mayfair's 5-star hotels. Unlikely others, large rooms with all amenities. What lacks likely will be the amount of light most of the rooms get. Minor details could be updated but nothing that was bothering me. Staff always has been very friendly and professional. Location is superb as all (for me) important is at 'my doorstep'. Stayed there 6 times and most likely will go back next time I will be in London.

Smallish rooms but tidy and well prepared and great staff.

Great welcoming staff, amazing and clean tidy place to stay.

If you want a comfortable unforgettable place to stay here is where you should go.

Thank you for having us and see you soon.

A great hotel in the Middle of Mayfair. Wonderful service and attention to detail from the staff. A top place for a drink or two if you re local and want somewhere quiet. I also hear the rooms are top notch too.

Amazing location in central London, top staff and a great room layout including the reception and the restaurants.... Top hotel

Excellent service and if a problem with room its sorted immediately. We love it for the valet parking as hassle free. The cocktail bar very relaxed atmosphere and lively. Food excellent. We've stayed several times and cannot find fault.

This hotel is well located in Mayfair, close to the top restaurants and bars in the area.
It's got a good balance of hustle and bustle/tranquil atmosphere and lots of attention to detail with how it's presented to the guests and visitors.
The rooms are fairly spacious, but it's reaching the stage where it could do with a bit of an uplift. That being side, the hotel is well looked after and thus garners a 5-star review :)

Beautiful restaurant with great food and drinks. Very reasonable pricing with 5 star service.

Location, is the only good thing of this hotel. Everything else is far from expected from a five star hotel. The room is very basic and furnitures are dated. Even the very basic essential sanitary bag is not provided. Will not recommend as a 5-star to friends, a 4-star the best.

Had drinks in the bar for a birthday. Mixed well and tasted great! Other than one drink coming wrong the experience was really good.

Nice location. Rooms need further renovation, poor air conditioning. Avoid the restaurant on site and visit their bar or the numerous options surrounding the property.

Excellent hotel in the heart of Mayfair. Prefer this one to the Mayfair Westbury