Very good professional service. Everybody wants t...
Very good professional service. Everybody wants to help you.
Very good professional service. Everybody wants to help you.
Nice hotell, clean, good service and a very good location.
Beautiful setting , comfortable clean and stylish rooms , food was lovely and all of the staff at this hotel are amazing , really friendly and nothing is too much trouble .
The thing I love the most about this place is the classic design
Amenities, beautiful gardens, great architecture and design, and perfect location are all let down by poor service, particularly from waiters who seem forgetful and uninterested in assisting or taking food or drink orders.
Wonderful dining experience at Rosa, the Palazzo. The rose garden is calming and well kept. Attentive, friendly staff ensure you are looked after the entire time.
My place to stay when in Johannesburg. Thoughtful attentive staff.
Have never had a negative experience at this Magical Hotel. Beds are super comfortable. The Shower is definitely a highlight.....
This is my home away from home. The staff is always so friendly and welcoming and the breakfast variety is to die for! These are the reasons why I make it a point to spend a weekend there every once a month.
Lovely rooms, very luxurious. Amazing risotto and great breakfast in the morning.
Very nice plenty parking space food was great very close to montecasino very nice to spend the evening
Top of the range accommodation, elegance, stylish and has historically look. Fantastic service from the staff members from checking in to in room services
If you wanna be spoilt, stay at the Palazzo for a couple of days ...
This is unsurprisingly one of the best hotels in Johannesburg. My wife and I stayed in one of their suites for our 10 year wedding anniversary. The staff are superb. The rooms are excellent and the amenities are fantastic.
Monte casino is right next door where you have access to shops, restaurants, cinemas and a beautiful casino that makes you feel like you are walking through the streets of a Tuscan village. You also are right next to the Monte Casino bird park that is also a must see.
I will definitely be staying there again.
The hotel is truly elegant but l did not really enjoy the open plan restaurant. The decor is very high tea appointment in its mismatched style. The dinner menu was eclectic and service very good. The room works very well for hot summer nights not dreary cold winters!
Wow, amazing hotel! Very nice! Visit if you can! :)
Great view of the garden. Waitron service slack. No snack menu.
Lovely hotel. Pristine lawns. Great people. 5 star experience.
Great views, beautifully presented and prepared meals with impeccable service.
Friendly and professional service. Delicious high tea.
Finest hotel living! Great staff, great service, great quality of rooms and well maintained. Perfect to take a break for the weekend. Thanking Lerato for providing the best hospitality.
The theatre seating was comfortable and restrooms were clean
This is a beautiful hotel, it is set in beautiful gardens,fountains,fairy lights,chandeliers and candles (out of content) I couldn't help it but i was so excited to arrive here for my interview with Thabo whom just disappeared on my email after further documents were asked for HR department and my follow up calls not returned. I would have loved to be part of the amazing team unfortunately not even "we regret" email was bothered to be sent (lols)
Beautiful. Rooms lovely and comfortable. Wish the service at breakfast was as good as at the pool
The staff are great we had a fantastic evening. Reception pleasent and efficient. Waiters where great and Very nice breakfast buffet. Thank You guys for making my wife's birthday fantastic.
Don't talk too much to the porters, it's gonna cost you to show too many teeth there. Otherwise the place is just great.
Celebrated my boyfriend's birthday at Palazzo Hotel,great at experience food and all
Very good hotel
Great food
Great service
Very friendly staff and well appointed rooms . Expensive but worth it
The Palazzo is possibly the most gorgeous hotel I've ever stayed in. This is luxury of its finest. Staff is all really helpful, welcoming and professional. Pool area and gym are super. Rooms are good size and the double bed is amazing comfortable. All rooms come with bath and shower. Furthermore, the montecasino complex has everything you need, from bowling and cinema till casinos and bars. Highly recommended!
Very fancy. Great service and good food. Very relaxing and enjoyable.
Great place - nice architecture
Friendly staff
Great food and service for our 10th wedding anniversary
Style and relaxation all in one. Just in it's own class.
I love this hotel but I wouldn't stay here again. The staff are fantastic but this is the British Airways hotel in Johannesburg and the crew are a pain in the arse. They take the hotel over. They're drunk at the bar. They put meals and drinks in other peoples rooms so CHECK YOUR BILL. They don't queue for check-in or check-out. They take the reception over for their welcome and departing drinks. If only the service they demand came close to the service they provide then BA might be the world's favourite airline again...
It's truly a beautiful place. I would definitely recommend, especially the restaurant Rosa at the Palazzo which was where I went. A lovely high tea experience and the Strawberry Cheesecake bites will definitely have me coming back. The setting is really something else. The staff were super friendly and accommodating. I definitely recommend!
Amazing views outside by the pool. Great getaway from the hustle and bustle of the city. Takes you away.
Had a lovely stay here. Everything was presented beautifully and professionally.
We had a fantastic stay would love to do it again .just a bit longer so much to do
Devine food and such attention to detail enjoy every second
Wasnt pleased about service, no dinner, no breakfast in bed. Left without eating bcos i hate going to dinning hall
Beautiful gardens, comfortable hotel but there is a constant noise coming from the bathroom as if the toilet was continuously flushing and the fridge came with items missing and they were charged onto me, but other than that i would stay again
The hotel is just great with the staff and the service is excellent the hotel has a first rate ristorante the rooms are big with super comfy beds and clean the bathroom is pompous all in all a perfect hotel.
Sharing a birthday with sister. We had our birthday dinner there it was amazing the service,the venu this place is amazing loved it 10/10
It was a wonderful afternoon. Gorgeous high tea. Totally spoilt
Absolute luxury. Amazing staff very friendly. The whole experience was pleasant.
Lovely Sunday afternoon, good food, friendly and efficient staff and great live Jazz music!