
Very nice and cozy. The pool area is beautiful. Th...
Very nice and cozy. The pool area is beautiful. The cleanliness could be a little better.
Noisy at night from neighbor screaming child other...
Noisy at night from neighbor screaming child otherwise perfect
Fantastic atmosphere and great place to stay with ...
Fantastic atmosphere and great place to stay with monte casino as your backyard
Everything is perfect but the room service, the do...
Everything is perfect but the room service, the don't bring the right cutlery (example, I ordered cereal and they brought me a knife and fork)
Perfection , hats off to Oko from Front of House ,...
Perfection , hats off to Oko from Front of House ,went the extra mile above and beyond.a truly exceptional hotel
Extraordinary; Venetian flavour.
Extraordinary; Venetian flavour.
Good to get away from the overbearing leather & chrome every once in a while.
Exclusive, great service and very welcoming. Good ...
Exclusive, great service and very welcoming. Good security
Amazing as always. Definitely worth the stay. The ...
Amazing as always. Definitely worth the stay. The service is amazing and the breakfast is done to perfection
absolutely stunning breakfast and service was supe...
absolutely stunning breakfast and service was superb
staff are top notch and so is the ambience thank u for making it so special for our xmas breakfast
Such a lovely stay. Beautiful hotel in every way. ...
Such a lovely stay. Beautiful hotel in every way. Amazing breakfast and experience
Little Italy, it was amazing and the food was good...
Little Italy, it was amazing and the food was good.
Service st the restaurant is appalling... So disap...
Service st the restaurant is appalling... So disappointing for a 5 star hotel
Mmm De best classy mordern stylish hotel to visit ...
Mmm De best classy mordern stylish hotel to visit or dine at in jhb very friendly staff as well .... enjoyed every moment of my bday at palla zo hotel
Great hotel in a great location. The gardens are f...
Great hotel in a great location. The gardens are fantastic and you will be surprised at the hidden areas off the main path. Good for business meetings and social events when you want to book a venue with your own private garden {that was a surprise for me} for a personal function. Good service rounds off the experience here, which you also pay for.
Luxury and Grandeur. Beautiful Italian design. Awe...
Luxury and Grandeur. Beautiful Italian design. Awesome food and Friendly Professional staff. What a relaxing feeling at this Beautiful Hotel. Lots to do and see. Close to Many Restaurants and Clubs as well as Monte Casino 100 m away. Fun for Everyone.
Architecture based on the old city of Verona. Beau...
Architecture based on the old city of Verona. Beautiful interior, friendly staff, and a most impressive Christmas tree!
Exceptional service from the Hotel staff made my s...
Exceptional service from the Hotel staff made my stay a pleasure. The facilities are as you would expect fr a five star establishment such as this
Due to covid I booked a hotel close to home to cel...
Due to covid I booked a hotel close to home to celebrate my wedding anniversary. Palazzo BAD Idea. The check in was very slow, I understand the Covid protocols need to be followed, but this was slow. Nothing special was done. Other hotels More
Elegant, refined,, dining and bar area. Peaceful a...
Elegant, refined,, dining and bar area. Peaceful and relaxing just metres away from the hurly burly of Willi Nicol and Fourways.
Amazing place, fantastic customer service, five st...
Amazing place, fantastic customer service, five star, especially reception staff and Cliff and Lucky at the Pool bar
I booked for High Tea at the Palazzo today and whe...
I booked for High Tea at the Palazzo today and when I arrived my booking had been canceled. The staff in the front did nothing to fix their mistake, one woman was chewing bubble gum the entire time she was standing in front of us and the other just stared and told us they cancel bookings when they haven't received payment. Despite giving my email address and phone number, I was never asked to pay for anything. I called on Wednesday to confirm everything and was told where we would be sitting
Thank you for wasting my time and my four guests who were very excited and had taken time out of their schedules to plan a special afternoon together, and for doing nothing to appease us or to resolve the situation.
Staff training in customer satisfaction should be your top priority as they obviously have no idea.
Luxurious hotel and restaurant. Had a lunch meetin...
Luxurious hotel and restaurant. Had a lunch meeting there. Peaceful atmosphere with a beautiful garden.
Beautiful, luxurious hotel with polite, helpful ex...
Beautiful, luxurious hotel with polite, helpful exuberant staff ..stunning views, sunsets ,,,
One of the best hotels that money can buy in Gaute...
One of the best hotels that money can buy in Gauteng. The service is out of this world. The staff make you feel like you are the only customer. Their breakfast offering is unbelievably fabulous.
Great hotel and walking distance to casino. Breakf...
Great hotel and walking distance to casino. Breakfast is amazing!
The staff are incredibly aware of your needs and h...
The staff are incredibly aware of your needs and helpful. Every single one was pleasant and made the stay fantastic
Was great the best meal in forever would really re...
Was great the best meal in forever would really reccomed it to eneyone the best
One of the nicest hotels ever been in. It has a be...
One of the nicest hotels ever been in. It has a beautiful ambience
The staff is very helpful, for a Businessman like,...
The staff is very helpful, for a Businessman like, great place to work
Beautiful five star hotel. Well run and meticulous...
Beautiful five star hotel. Well run and meticulous attention to detail with a relaxed and free atmosphere. Dining, food and beverages second to none in the Johannesburg area.
Beautiful and elegant 5 Star Hotel, with amazing o...
Beautiful and elegant 5 Star Hotel, with amazing outdoor gardens with a bird sanctuary and the staff is friendly with exceptional xustomer service from the reception, the bar, the restaurant and to room service. The place is clean, very relaxing and food is fresh and delicious. Thank you!
They made our stay really worth it. Whether it's f...
They made our stay really worth it. Whether it's for 1 night or more. Always feel welcomed and treated well
Fantastic hotel. Great service. Great position. Lo...
Fantastic hotel. Great service. Great position. Lovely rooms.
Lovely place, excellent service. Food is nothing s...
Lovely place, excellent service. Food is nothing spectacular
Still one of Southern Suns nicest hotels in JHB. G...
Still one of Southern Suns nicest hotels in JHB. Great food and impeccable service. Breathtaking pool and gardens and conveniently located in the heart of fourways. Food is wonderful and ample areas to relax. Filled with natural light and lovely sitting areas to relax. This is a hotel that can make you feel away from the city in the city.
