I love this hotel but I wouldn't stay here again. ...

I love this hotel but I wouldn't stay here again. The staff are fantastic but this is the British Airways hotel in Johannesburg and the crew are a pain in the arse. They take the hotel over. They're drunk at the bar. They put meals and drinks in other peoples rooms so CHECK YOUR BILL. They don't queue for check-in or check-out. They take the reception over for their welcome and departing drinks. If only the service they demand came close to the service they provide then BA might be the world's favourite airline again...