The Bourbon Orleans, a Wyndham Historic Hotel Reviews

Service was fine. Room was tiny. Bed was solid. Bedding was cozy. 35 bucks for valet parking, I felt that was steep but you have no other choice of parking. Our room was located next to the staff elevator and there was an event going on a few rooms down so when we first got into our room we were concerned about whether we would be able to sleep. Fortunately after we came back from dinner the event was over and noise wasn't an issue. Shower was nice and the complimentary bottled water was appreciated. You're given vouchers for complimentary drinks in the hotel bar. The location was very convenient we walked bourbon street the night we stayed and with a noon checkout time we had plenty of time to walk the French Quarter and have breakfast and visit shops, museums, and the French market before returning to the hotel for our luggage and car.

Great place to stay for any New Orleans vacationer.

Stayed for 3 nights. I have to say the whole establishment, everyone that I encountered, was fabulous. Jermaine and Bryson greeted us when we arrived and set the precedent for the entire stay. They were awesome. Then we met Jonae at the front desk. Again, so pleasant and helpful. And Oswalt was just as perfect. Nice clean rooms.

Nice room with big bathroom. Room is clean enough, but can use a deep clean. They provide free bottled water daily, which is a nice touch. Amazing location, which is super convenient in the French district. The hotel's heated salt water pool is a nice way to relax after a long day walking around the city. Staff is super friendly and helpful, and provided several great recommendations on where to eat, see a good jazz show, etc. They also do a free hotel ghost tour every Thursday night. Our tour ended with complimentary wine, cheese, and fruit on the hotel's grand balcony, which was a pleasant surprise.

Nice hotel centrally located. Rooms are a bit smaller than expected but had great experience

Nice large room. Friendly staff. Would definitely recommend to anyone wanting to stay in French Quarter.

A sumptuous hotel! Building steeped in history, brought up to date. The public areas are large and very well decorated. We were on a honeymoon and had a lot of attention from the staff: better room, little word of welcome, champagne in the lounge when we returned from the restaurant ... We were pampered. The saltwater pool is perfect for defending with these hot weather and the bar offers good cocktails. Thanks to all the staff!

It's always a pleasure 2 visit new orleans and stay at the bourbon orleans. Not too many places have bourbon street on one neighbor and st Louis cathedral as the other...

Only the first day, but the room looks very nice! The bed is nice and soft!

Wonderful place and really great people. Just be aware that if you have the balcony on bourbon street, you will hear bourbon street very well all night long

Amazing place to stay right by everything you want to do in the quarter

I experienced Bourbon Street for the first time in my life I definitely would go again without minors it is definitely a place for adult a honeymoon place a romantic place nostalgic place if you like history if you like antiques this is a perfect and adult place to be. This here you have lots of drink a lot of good times you see a lot of interesting things the market the shopping and a lot of walking during a good comfortable pair of shoes a light jacket for the day I have your jacket at night. The locals are extremely friendly and I love their southern Accents and talk. Will definitely go back. On the way home definitely stop by Mobile Alabama also a wonderful place to visit.

Very nice hotel with comfortable rooms and good front of house service.

Great location between Royal St. & Bourbon St. The staff was very friendly and quick to help with anything, 5 star. The room was very welcoming and comfortable. The hotel was just exceptional. The pool was delightful, heated saltwater. We are very pleased we choose this hotel. Can't wait to visit again!

A great stay! Beautiful hotel and amenities. We loved the pool!

Right on Bourbon St. Beautiful place and rooms are fabulous!

Older hotel with some with minor maintenance challenges. Impeccable friendly service from all the staff. This is a great location right in the heart of the action.

#travelformortals

Overall 5 stars. Rooms are clean, nicely decorated and Comfy and friendly staff. Fair price all around for the location. Our room did not face bourbon street so it was not noisy nor did some of the unpleasant smells reach our room on the fifth floor. Loved having the balcony. A couple little negatives but nothing worthy of reducing the five star rating.

Best Eggs Benedict for breakfast I ever had, hotel is nice, too.

My husband and I came hours away for an all inclusive paid stay complements of a company that he does business with. I was so excited and we decided to take the trip for our anniversary celebration. Much to my dismay, when we got to the desk, we were told that we would have to pay for the weekend stay ourselves until someone from the company could call and verify that they could use the card on file. Soo.... instead of the weekend that we were promised and that was paid for in advance, all we got was the run around and an offer to pay for the room ourselves.
You would think a company pays for a lavish weekend that the hotel would actually WANT that type of business, but not so. I definitely would NEVER give a weekend stay to anyone I cared for at this place.
And here's why.... because if I did not cancel the reservation they would've charged the credit card, but if I actually show up, they need the credit card in hand. Which is not what our business partners were told would be the case

UPDATE: After alllll of this bs, our business associates contacted us today to let us know that the proper authorization forms were already submitted and at the hotel waiting! WOWWWWWW

The manager was useless!!

Super friendly service, breakfast buffet super varied and good to start the day strong , super comfortable beds, hire actors to give a theme to the hotel super interesting, the jazz bar with live comedy is impressive

Great place to stay on Bourbon, even though it's haunted lol.

The Bourbon Orleans is great hotel with friendly staff set in the heart of the French Quarters. The beds are prefect for a good night's sleep. I look forward to coming back next year for the Law and Ethics in Counseling Conference.

Old fashioned hotel in FQ. Good service, realistic prices.

Lovely old hotel. Beautifully redone. Staff is awesome!

Location was great, close to Bourbon Street. Hotel was clean and room was ready. Front desk was very accokodsting. Stay at this hotel!

Close to the action but our room was quiet despite what was happening nearby. Centrally located.

What a beautiful hotel! The staff, from the valet to the bellman to the front desk and beyond, everyone made us feel so welcome. The location is ideal, right near everything but not loud. We did a ghost tour that actually stopped at our hotel as one of the haunted sites. The room was spacious and comfortable. I don t sleep well in hotels but I did here as the bed was so comfortable. They provide bottled water and coffee/tea in the room. We also did room service one morning and it was delicious. Part of our order was beignets and I worried they would be cold and soggy. They came so hot and fresh we devoured them in minutes! We also went to the bar one night and they had 2 different bands, both good. If you want to really just have a laugh, buy their go cup. It is a huge, gold champagne bottle. The drink they put in it is so, so good with some fresh juices and the bottle is insulated so it stays cold awhile. We did have a problem during our stay with a gift that had been ordered but a gentleman named Paul went above and beyond to resolve it. It made us love the hotel even more. It showed a real commitment to their customers and to provide extremely high level service. This was truly a luxury experience but at reasonable prices. They even sent champagne for a birthday. Can t wait to go back!

Well appointed hotel with nice rooms and a pool. Loved the bar and the live music

Awsome hotel. Everything was perfect. Will stay again

beautifully decorated and in the heart of new Orleans.

Fantastic. Great hotel in a fabulous location. Highly recommend this.

It was wonderful for the workers to take our room. It felt like home.

We had an awesome time there. The staff was awesome. The food was awesome. It was in a great location. You don't have to go far for entertainment. Bourbon street is right there but it isn't nearly as noisy as one might think. My mom went with me. She had such a great time. I'd totally go back.

First class hotel, loved it.
Located right smack in the middle of the French quarter.
Beautiful rooms, perfect cleanliness and very accommodating staff.
Congrats guys from down under.

It had a wonderful staff that could keep you laughing.

It's been over 2 weeks since coming to this hotel and I have not received my deposit that I was promised.

The location is perfect for where we planned on being for red dress run. The service received here was stellar they held our bags for us since the room wasn't quite ready when we got there. The pool was also great break in the middle of the day for our group as well.

Class A hotel to visit! Class A hotel to work at. Friendly staff! Ask for Louis at the front door. He is Amazing!

Soectacular stay. The rooms are spacious, quiet and comfortable. The ambience is perfect for that luxury feel without the cost. Right along Bourbon St. And everything is in walking distance.

Nice hotel. Quiet room. Didn t like the shower, it s not appropriate for people taller than 1,75m. The carpets on the rooms and hallways should be removed as well, they smell. Also didn t enjoy housekeeping, our room clearly wasn t vacuumed every day.

Loved the Bourbon, every person who worked their was so kind and helpful. We were able to check in early, the room (the suite) was lovely, breakfast was delicious and I'd recommend it to anyone. Only drawback, man is is LOUD. Pick up some earplugs if you turn in before 2pm. Thanks to the staf for a wonderful stay.

This hotel is in an excellent location in the French Quarter. Everything is very close. The only problem was that the tv had no HBO or digital channels.

Nice hotel right in the center of the french quarters. We got a good deal on a suite, definitely beat out all the other chain hotels in the area.

A friend from out of town got a good deal between Christmas Day and New Years that was too good to turn down, so she came in town and a nice time was had. You could not even hear the noises from the Quarter. Close to Bourbon and all that is cool.

Very pretty historic hotel with an incredible staff from the front desk to the bar. We really enjoyed our stay!

Nice rooms and friendly staff. Restaurant service was subpar. Fairly noisy place. Very poor WiFi.

Room was spacious, and beautiful, and the staff were very nice

We went here on our honeymoon and absolutely loved it! We did have one of the valets (a separate company from the hotel) be very rude to us, but the hotel manager handled it super proffesionally and we were very impressed. All of the actual hotel staff were beyond nice and very friendly. My wife and I highly recommend this hotel if you are traveling to the area. Andrew (night manager) and Will (front desk) were especially great and if you deal with them you will especially love your stay as they are so good they almost make the stay worth it just themselves.

Great location, great service , clean, friendly
Will be back and recommend to others
David

Nice rooms. Most have good views. Loud nightclubs nearby

Very cool
Spot. Great staff

Love the place, will be back, wonderful, friendly employees

Amazing hotel! My friend and I had the pleasure of staying during HexFest this year. We had a great time. The hotel, rooms, restaurant and staff are exemplary! Highly recommended!

Down in party town all your troubles just go away The people that south grace of the cajuns music foods drinks and the zess for working hard play hard bring out the full aroma as good really and coffee a king cake strawberry shortcake pecan pie and then and in from the plantations to the cane fields what sugar cane is grown did all the fruit trees the groves in Lousiana I'm glad Mississippian borders Louisiana I'm glad they are neighbors I'm glad we can help them and they help us to party on New Years I'll come to Louisiana and see Bourbon Street the plantations sugarcane fields to meet, farms watch the fisherman's go in to gulf get the taste of pure pure Cajun but the salt waters of the gulf of fish they bring to best cooks around that knows true way to cook feel way it should taste way it should feel when you take that fork full of rich pure cajun taste to your taste buds you say ya all come back to Louisiana go swimming go camping Motel to the casinos best fishing load up that camper load up your suitcases get your airline ticket and train ticket a drive yourself to that to Louisiana one party downtown listen to the music Cajun. Jazz just dip your toes into southern so deep down south got best learn to swim for baby your far as go south when run into gulf waters all the canals Louisiana to come visit us for I did the one that written this I love Louisiana love way cajun girls talk and way they dance o got way showing you how to truly live to ENJOY YOUR LIFE WAY THEY DO AND DID

Real classic old-school hotel feel. Great service from staff. No laundry service but there's a place a block up the road. The hotel's bar on bourbon st is fancy and quiet, nice change of pace from the rest of it

The Bourbon Orleans is a great hotel, in the perfect French Quarter location. The staff is amazing, friendly with everyone (despite seeing so many people every day). We did not encounter a single staff person who was anything but exceptionally friendly.

The rooms are nice but showing their age a bit. I suppose in a hotel that has that many guests every day it is difficult to keep the rooms looking brand new.

I'd skip breakfast in the hotel. It is okay but down the street at Pere Antoine you can get an exceptional breakfast (and the best Bloody Mary in the city)

Old, old, OLD but so cool. Rooms are updated and very nice. Staff is very kind and helpful. The only drawback is parking (there is none). They offer Valet service but out can take up to an hour to retrieve your vehicle as they have to park them offsite.

Nice accomodation in the heart of the French Quarter. One block over from the famous Bourbon Street. Friendly staff.

Excellent service right in the middle of the Fresh Quarter