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M
3 years ago

TFS raised the slab in my garage several tears ago...

TFS raised the slab in my garage several tears ago, as well as part of my driveway. I decided to sell my home in Nolensville, and found the house foundation in meed of repair.
Again, I used TFS. THESE FOLKS ARE AMAZING! Not only was the work done in a professional manner, but when prospective buyers asked questions, I contacted TFS, and they sent a professional to answer them on site. He explained the work they did in detail, as well as assuring them that the warranty wastransferrable. They were sarisfied, and bought the home. It it indeed rare to have this quality of semrvice today! I have reccommended sev

C
3 years ago

I just want my money back because you didn't do a ...

I just want my money back because you didn't do a thing. I'm terribly upset over this situation & I was so misled. You dont need foundation & specialist in the the same title of your company. This has been bad business and you can't possibly prosper in the long run doing this to people who just need a a safe place to live. My nerves are beyond frazzled over this entire ordeal.

R
3 years ago

Happy and satisfied with my decision and choice of...

Happy and satisfied with my decision and choice of TFS services. Very professional at all times, communication was great, follow-through thorough, and performed great work. Guys that came out and did the work were courteous and professional.
I would recommend TFS to anyone needing foundation repair services without hesitation

T
3 years ago

They scheduled an appointment then called a few da...

They scheduled an appointment then called a few days prior, and said I have to have my wife present. This feels to me like a pressure tactic so we can't "talk it over with [our spouse]" and, on top of that she can't be there - we both work. I said if she had to be there he may as well cancel the appointment, and so he promptly did. Further, why not tell me this on the front end when I'd set the appointment, rather than wait till nearing the day. Very disappointed in TFS.

A
3 years ago

All members of the TFS team were friendly and prof...

All members of the TFS team were friendly and professional. They arrived prompt, explained all of they work they had planned and answered all of my wife's questions. They cleaned up after and have continued to provide support whenever we call the office to ask questions. They have been more than willing to come back to the house to make corrections.

M
3 years ago

These guys do wonderful work! About ten years ago...

These guys do wonderful work! About ten years ago, we used them for foundation repair (i.e. putting in piers and lifting the house) on a part of our home, and my husband was in charge of that portion. I recently used them to lift a remaining part of the home and they were great to work with. Cliff was the on-site manager, who was very knowledgeable and very easy to work with. I highly recommend these guys.

J
3 years ago

TFS has been a life saver for me and my home. If ...

TFS has been a life saver for me and my home. If you are living in your forever home, you must take care of it. TFS completed the encapsulation of the crawl space including mold/mildew remediation; stabilization; and floor leveling jacks. As we progressed we discovered other unforeseen problems which the team worked diligently with me to correct. This is not a fast process, but it was a thorough process that is guaranteed for life. So glad I found the right people with stellar attitudes to work with me. They have the products to cover the needs of each situation!! So thankful for their ability and endurance.

B
3 years ago

Terrible experience. I was in the middle of sellin...

Terrible experience. I was in the middle of selling my home but I needed to repair my sinking front steps. They scheduled me two weeks out to start, and then I got rescheduled three different times after the original job date to "finish" the job. It took them nothing more than 15 minutes to "finish " the job and it was finally completed the day of closing that night after I spent all day pleading for them to send someone to finish the work.
I would never use TFS again. Also, I paid them and then still got a collection call follow up which was awesome, great service...

A
3 years ago

TFS employees came and did wall support and dewate...

TFS employees came and did wall support and dewatering in my basement. The workers were all very professional and it was obvious they knew what they were doing. The price was very reasonable. I would recommend contacting TFS for all of your structural and basement needs.

J
3 years ago

My wife and I are extremely pleased with TFS. We h...

My wife and I are extremely pleased with TFS. We had a number of companies come out to give us estimates and TFS by far surpassed everyone else with their knowledge, expertise and professionalism.
First and foremost, we've got to give a huge shout-out for Paul Jack.
Paul was extremely informative, thorough and took the time to explain what he found and answered every question we had. He worked with us to prioritize what needed to happen and what could wait, he documented everything with pictures and drew a detailed map of our home, letting us know exactly what was wrong and where the problems were. I would definitely advise becoming a preferred customer and to request Paul to assess your foundation needs.
Secondly, when it came time for production to start, Tim and his crew were punctual, respectful of our home and our family. These guys are extremely hard working and we are amazed in how timely, thorough and professional this job was completed. Tim also well documented the entire process with pictures and answered any questions we had during our final walk-through.
Both of these gentlemen earned our respect and our future business.
It's always recommended to get a number of estimates for any big foundation job but I would HIGHLY recommend calling TFS and giving them the opportunity to show you what they are made of, they stood by everything they sold us and we will be having TFS back in the near future for additional work we were unable to get done at the time.
It's not easy to find a trust-worthy company that exemplifies integrity and professionalism but we are extremely pleased to have found TFS, they exceeded every expectation from the sales, scheduling and production departments, do yourself and your home a favor and call TFS!!!

S
3 years ago

The guys that came and did the work today WERE TOP...

The guys that came and did the work today WERE TOP NOTCH GUYS!!! I highly recommend you request Kyle Greene and Jordan Moore to come out and do your work for TFS. Thanks a million guys, GREAT JOB!

A
3 years ago

These guys were the most professional and amazing ...

These guys were the most professional and amazing crew that we interviewed. They weren t the least expensive but they were also not the most expensive. They communicated perfectly and worked with us on payment. Their approach to crawl space issues is by far the best. I can t recommend TFS enough. The work they performed was outstanding and they went the extra mile. A+++

A
3 years ago

I contacted a number of places and got a number of...

I contacted a number of places and got a number of estimates for having my foundation lifted and stabilized.

I had previously had another company install two piers to fix a settling problem after the big flood of 2010 in Clarksville but they failed. Since the bedrock is over thirty feet below grade under my house, they just gave up, incorrectly installed two helicals and called it done. It wasn't long before I was sinking again. TFS didn't give up, they kept going until they actually got to the bedrock and now my house is PROPERLY stable and I don't have to worry about any more sinking.

TFS was not cheap, but it wasn't the most expensive estimate that I got either, and they gave me more than the highest cost bid PLUS the inspector who came to assess my house found problems that other company reps didn't, and that I didn't even know were there. I had no idea that the far wall was actually starting to bow outwards! He took the time to actually SHOW me the problems he found and explain them, instead of just expecting me to take his word for it like other company reps had done.

Yes they did request that my husband be present for the inspection, but that's them wanting to provide everyone who owns the house all the information and address questions or concerns anyone might have. When I told them that was not possible for my husband to be present, it was completely not an issue. Like any company, sure they employ many different sales tactics because of course they want your business. In my opinion, unless you know you've found better, you should give it to them.

Edit: I was looking over the other reviews before choosing of course, and saw every negative rating was given by someone who never actually had this company do any work for them! Lol

C
3 years ago

The entire experience was EASY! Considering someth...

The entire experience was EASY! Considering something like foundation repair is no easy task the entire experience was professional from beginning to end. Paul, who came out to give an estimate of what work needed to be done was professional and clear on what was needed and expected cost. Then the crew led by Antonio that worked on my repair were extremely friendly and explained what all they would be doing and left my yard and property looking just as good as when they started the repairs! HIGHLY reccomend TFS!!!

E
3 years ago

Archaic appointment process and very ill-prepared ...

Archaic appointment process and very ill-prepared sales people. My wife and I can rarely get time off in general, we both do not have to be present to make a decision when it is something we both know needs doing. Taking my money elsewhere.

C
3 years ago

I highly recommend TFS to anyone needing foundatio...

I highly recommend TFS to anyone needing foundation repair or encapsulation underneath their house. The pier work and buried downspout were beautifully done by Cody and his crew. They were very knowledgeable and polite and respectful. All my questions and concerns were addressed patiently and politely. My encapsulation was done by Austin, Ben, and Carlos, all of whom were very knowledgeable and polite and respectful! Just fantastic young men, and very pleasant to have around! My crawlspace is cleanly done and beautiful! My property was cleaned of all debris and I couldn't be happier with the results. Last but, certainly,
not least; I want to Thank, Austin Haley. If it were not for his knowledge and guidance, my house could have been seriously damaged by a lesser company. I owe him a huge debt of gratitude! Thank you, Austin Haley
and Thank you TFS!

B
3 years ago

TFS did a great job installing 4 piers on the corn...

TFS did a great job installing 4 piers on the corner of our house and a smart jack in our garage. The representative spent a considerable amount of time with me evaluating the house and prepared the repair proposal on the spot. The repairs were completed within several days of signing the contract. I had representatives from 3 foundation repair companies evaluate the house and felt the most confident in selecting TFS.

R
3 years ago

I recently used TFS to fix a retaining wall and li...

I recently used TFS to fix a retaining wall and lift the concrete on my driveway.
Everyone I dealt with was very professional.
They did an outstanding job and I highly recommend them.
Outstanding!

B
3 years ago

I had some issues with my relatively new home that...

I had some issues with my relatively new home that lead me to believe I may have a foundation issue. The gentleman from TFS, Jason Hollingsworth did an excellent inspection of both the interior and exterior of my home. The level of service he provided was beyond my expectations and if I need any future services regarding my homes slab, driveway, or sidewalks I will defiantly be calling TFS due to the level of service Jason provided and the character he demonstrated during his visit. If I could give six stars I would.

K
3 years ago

The TFS crew came out to raise front steps to hous...

The TFS crew came out to raise front steps to house and pad near garage entry. They were very professional, explained what was taking place and how it would be fixed. Did a fantastic job raising the concrete and sealing the areas needed sealed. Cleaned up all areas and I love the work they did. Very well done and highly recommend

P
3 years ago

When attempting to schedule an estimate for a new ...

When attempting to schedule an estimate for a new vapor barrier, I was asked for my 'wife's name' which I thought was odd. When I asked why, they responded that it was for their meeting with both of us. When I pushed on this since I was the one making the appointment and was taking care of the project, the customer service representative replied that this was obligatory to "go over any questions concerning the estimate."
I am not sure even where to begin of what is wrong here. The assumptions about how my family needs to do business is the first. I was the one making the appointment and not my wife. The whole thing felt wrong as if they were setting me up for some odd, inflated estimate.

Well, if they were working for scare tactics, it worked. It caused me to quickly hang up and call another company. I have to say that it was a first and I hope, a last of such practices.

As for the owner's response below to similar complaints, I had not seen those before I called otherwise, I would not have bothered. For some reason, he needs two people to do what others do with only one. He has to have two people present to give an estimate that is clear and professional (i.e., the nature and exact cost of the repairs and answer questions which is normally included in any written estimate that is going to be signed). It still feels like a set up. His choice to run his company this way and the consumer's choice to buy it or not.

N
3 years ago

I contracted with TFS to put 5 helical piers under...

I contracted with TFS to put 5 helical piers under my foundation where settling had begun to cause cracks in the foundation wall. They explained their methods and materials (good rep came to my house for estimate, Chase Miller). The job was scheduled for May 8th; but a crew had completed a job sooner than expected so they called and asked if they could move me up to Tuesday, May 5th. I agreed. A crew of three arrived around 10:30 in the morning and were finished around 3pm. They removed my large shrubs, installed the piers, showed me the result by shooting a laser beam around my interior basement wall. Replaced my shrubs and were cheerful while maintaining distance during this quarantine time. Very pleasant experience!

D
3 years ago

These folks are a class act.! We give them a 10+!...

These folks are a class act.! We give them a 10+!!! The communication line was always available and respectful to us. We have a lot of concrete that was 25 years old, and we thought it was doomed. But they assured us it could actually be repaired, and saved from total ruination. It was a 3 1/2 day job. They had organized teams assigned to come out and do each step required. It was thoroughly cleaned, sealed, and completely repaired. We were given a lifetime, transferable warranty, and it looks great!!!

P
3 years ago

The sales people they use in Huntsville are inept ...

The sales people they use in Huntsville are inept and way too pushy. I just needed some information and guidance through the process, not an entire home repair.

Edit: my name is not in your system because my wife set everything up, I definitely have the right company and your sales people are terrible.

J
3 years ago

Total class company and the individuals we worked ...

Total class company and the individuals we worked with reflect the class and professionalism of the company they represent. I was extremely happen with the work they did and the clean-up they committed to once the project was completed. From the initial meeting and assessment to the installers, the individuals were professional, on time and committed to making sure I was happy with their work. I would highly recommend TFS for any foundation or craw space project that needs attention!

M
4 years ago

Made my wife uncomfortable about the necessity of ...

Made my wife uncomfortable about the necessity of the husband and wife being present for their spiel. Archaic process and there are local companies in Huntsville that do a much better job and are easier to deal with.

H
4 years ago

TFS is an amazing company with integrity! They wer...

TFS is an amazing company with integrity! They were recommended to my significant other by a family friend who has know the TFS family for years. Jason and Eric came to the house and were extremely knowledgeable and very HONEST about what the foundation needed and didn't need. We highly recommend them!!

B
4 years ago

TFS completed a mold abatement for me in October o...

TFS completed a mold abatement for me in October of 2019. I am extremely sensitive to mold, mildew, and this time of year my allergies would flare. I could actually smell the mildew in the interior of my home. Since the work was completed, there are no odors and my allergies have improved. I highly recommend TFS for their professional work and expert knowledge in solving crawl space issues.

G
4 years ago

I would not use TFS. I called for an estimate and ...

I would not use TFS. I called for an estimate and they insisted that they meet with my wife and me. I discuss any financial decisions with my wife and I don't need TFS doing the hard sales pitch on her. This reminds me of a timeshare sales tactic. If they won't deal with only me, I don't think they can be trusted.

Just saw the reply from TFS to my review. All I have to say is BS!!!
I got an estimate for repair from two other companies for my crawl space and certainly was not charged for the initial consultation. Nor did they ask that my wife be present so that they could use their scare/hard sale tactics on her. I guess I am fortunate that my wife and I trust each other and we certainly do not need TFS to look out for our better interest.

B
4 years ago

No one wants to go through a foundation repair, bu...

No one wants to go through a foundation repair, but if you do call TFS. They were quick to get be started and they did a great job despite having some expected challenges getting to the footer. They had to hand dig a lot of it and the footers were much deeper than expected; causing a 3 day job to be 7 days. But they were able to get rid 90 % of the cracks in the brick and they patched the rest. You can't even tell there was a problem. And it's guaranteed for life; that's piece of mind.

Tony and Leslie were great to work with and they worked with me to provide the best solution possible.

W
4 years ago

These guys were the best. I had a major problem w...

These guys were the best. I had a major problem with my foundation on the garage side of my house. They came in and dropped 9 piers to shore it up and when i called them back over 2 years later to check on a shift in the brick they dug up the pier in question and adjusted at no charge and its been great since. They did what they said they would in a fast and efficient manner and left the grounds and the driveway just like they found it. I would highly recommend them and have many times. Thanks TFS

j
4 years ago

Did not use them, requested estimate. Specifically...

Did not use them, requested estimate. Specifically called out on the online request form to NOT call me. So they called me within an hour of my submission.

I work on my phone all day, need to set most things up via email communication.

My 10K job will go to the other company that honored the customer preferences

Additionally, in reading the responses to negative reviews, it is NOT standard industry practice to charge a fee for an estimate; a few do however the overwhelming majority in my 40 years of home ownership do not and agree with other that having both home is a pressure sales tactic; I've done in-home sales in my younger days and that is 100% why you want the wife home. If my wife needed/wanted to know the details on a possible structural repair to our home, she would be here with bells on. Bless her - that is NOT anything that interests her and in our life these things are my job.

---joe from Manchester

4
4 years ago

I'm a TFS pier installer also do smart Jacks and d...

I'm a TFS pier installer also do smart Jacks and downspouts I love what I do the job is great and we but as much work in to your home as the company that makes are produced we are trained for success hard work pays off

R
4 years ago

We couldn t have asked for a better experience. Fr...

We couldn t have asked for a better experience. From the sales call to scheduling to getting the work done, everything about TFS was top-notch. We called TFS because they installed some exterior drainage and SmartJacks in our crawlspace about 6 years ago, and we were really happy with the result.

This time around, we needed to repair some pretty bad sinking by our front porch, and some cracks in the driveway and sidewalk. Mike Lattero came to the house and thoroughly explained the PolyLevel process. He priced out several options for lifting and leveling the areas that needed it, and sealing all the cracks and joints. He gave us time to discuss (no pressure!) and once we chose an option, the job was scheduled about 3 weeks out.

We got a call the day before the job to confirm and another call on the morning of to let us know they were on the way. The team doing the work, Dalton and Herman, arrived right on schedule. These guys were just extraordinary extremely knowledgeable and skilled at their jobs. They were highly professional, and they patiently answered the million questions I asked while they were working. They ran into a couple of unexpected issues while doing the work, and they came up with solutions on the spot. Thorough clean-up after the job made it impossible to tell they had even been there!

The end result is exactly what we wanted, for what we consider to be a very fair price. I would recommend TFS to anyone!

R
4 years ago

When they say Deposits are NON-refundable - they m...

When they say Deposits are NON-refundable - they mean it. I had a problem with a settling front porch (and basement slab) which caused the overhanging roof to sag and that caused considerable cracks in the exterior brick walls which was letting in water, amongst other things. I had never encountered this in a house before and it was very concerning. In a hurry, I contacted TFS for help. They came to my home a couple of times because after they surveyed the situation once other cracks appeared. Then I was REALLY concerned. On the upside, they were friendly, helpful and on time. After much discussion with them and considering their recommendations, a job costing $50,000 was agreed too. I paid the deposit and scheduled the work. They told me the deposit was not refundable but I paid anyway, my big mistake! Immediately after this I had considerable financial problems and asked for a refund. They politely said No. I began scrambling for money and scaling back the scope of the job. This took quite a bit of time and I asked for a refund again and again told No.

I found out that not everyone in this line of work charges a deposit and especially a NON-refundale one. TFS never lied to me but were also never willing to save a customer by refunding my deposit when I needed the help. They were also quite willing to feed off my fear by recommending unnecessary work. Ultimately, I had another company do the work. It was my fault and my mistake I paid the deposit in a hurry before checking other companies, don't make it yours.

D
4 years ago

TFS is an amazing company with integrity! They wer...

TFS is an amazing company with integrity! They were recommended to me by a family friend who has know the TFS family for years. Jason and Eric came to my home and were so knowledgable and very HONEST about what my home needed and didn't need. I highly recommend them!!

P
4 years ago

We had to have our driveway and entry way in front...

We had to have our driveway and entry way in front repaired due to poor concrete work when the house was built just 3 years ago. We had it repaired and resurfaced. It looks great, the workmen were extremely nice , professional, and efficient. Thank you all for the great work you did.

L
4 years ago

Very professional, the contractors were great! My ...

Very professional, the contractors were great! My basement has flooded several times in the last year and I had several bids and I felt most comfortable with their plan of action. I appreciate everything they have done and I will highly recommend it to everyone I come in contact with who needs basement work!

K
4 years ago

Completely wasted my time. I scheduled an appointm...

Completely wasted my time. I scheduled an appointment with them about 2 weeks ago. They called me over the weekend to confirm the appointment. Given having an active toddler at home and all of us having the stomach flu I missed the call and didn t call back. The morning of my appointment I get an email saying my appointment was cancelled. They also texted me around the same time saying they couldn t get in touch with me. I responded immediately. They tell me the appointment is still on and they would see me that afternoon. I leave work early, pick up my son from daycare early and make it home in time for the appointment. 15 min after the appointment time they re not here so I called the office. She says there was a miscommunication and asks to call me right back. 30min after the appointment time I still have no call back so I call then again. They say they need to reschedule and ask if they can come tomorrow at 1. I already wasted my time today and won t be doing that again tomorrow. Oh and if you do try to schedule an appointment make sure the man of the house is available because the wife alone isn t capable of meeting with them (I should have cancelled upon this first red flag).

J
4 years ago

Would not recommend using this company . They are ...

Would not recommend using this company . They are expensive and their work is of poor quality. Had to come back to correct faulty work and was difficult to get them to pay for damage they caused to our property. However, the supervisor who handled our complaints was one of the nicest and most competent persons I have ever dealt with. He gets A+ from me.

S
4 years ago

I have no doubt they would have gotten the job don...

I have no doubt they would have gotten the job done well, but the experience felt like buying a used car. They called the day before and told me my wife had to be home as well.. so she cancelled her plans to hear the big sales pitch as if I wasn t intelligent enough to relay the information to her. Also, when the company I chose to remediate my mold sprayed to kill it, the unprofessional mark of TFS still exists under my house.. all 3 other quotes I got mentioned how unprofessional it is to write mold in my mold, and I certainly agree.

S
4 years ago

My wife Nancy and I would and will recommend TFS t...

My wife Nancy and I would and will recommend TFS to anyone in need of foundation repairs. From everyone in the office to the crews that did the repairs thank you for everything. You were all polite and professional. It was truly like working with friends!

E
4 years ago

Our project was a nightmare. Its required two vis...

Our project was a nightmare. Its required two visits/reports from the structural engineer, hundreds of pounds of concrete, eight work days and lots of men. I know they lost money on this project due to the perfection and honor with which my job was treated. They stayed with the project from start to finish and did not walk away until it was completed. We could not be any more satisfied. If you want a true professional job call TFS

M
4 years ago

Wife called for simple repair of 3 sidewalk slabs....

Wife called for simple repair of 3 sidewalk slabs. They told my wife we both needed to be home for a 1.5 hour estimate. The other 2 estimates took 20 minutes. My wife was able to make a decision on her own. M y wife told TFS that we were not interested. Now TFS is calling us daily wanting an appointment. I don't know about their work, but high pressure sales seems to be there game. Sign now and forget other estimates. Wonder why.

w
4 years ago

I cannot say enough good things about TFS. All of...

I cannot say enough good things about TFS. All of my interactions with them have been extremely professional. They are prompt, courteous and do excellent work. Definitely my first call when I need any type of foundation/crawlspace work. Michael was my latest tech and he was absolutely fantastic.

W
4 years ago

Working with TFS was the best experience EVER. Ev...

Working with TFS was the best experience EVER. Everyone was totally professional, polite and very friendly. Absolutely everything went exactly as promised. It went so well that we even recommended them to a neighbor, something I never do since then my reputation in on the line as well.

R
4 years ago

Not bad for a bunch of basement dwellers. The sale...

Not bad for a bunch of basement dwellers. The sales rep was a little pushy but they really knew their business. The office staff was great and answered all my questions. My wife is really needy and complains about EVERYTHING, so no surprise she found an "issue" with some of their work. Turns out my wife was wrong (don't tell her that, she wouldn't believe you anyway). The office staff took the time to explain everything for a second time and this time my wife actually listened.

The guys in the field are really passionate about digging ditches and fixing our jacked up concrete. My basement and sidewalk are so level you can play marbles on it, or pogs if you're not down with marbles. The point is my slab is level now.

c
4 years ago

Paid 7k upfront to have my leaking basement repair...

Paid 7k upfront to have my leaking basement repaired. There was a credit to my account and they mailed the check to the wrong address. The secretary argued with me about their negligence in the error. Had to pay 35.00 for them to cancel the check and send it to my correct address. FYI don t pay upfront

Z
4 years ago

This is a very good company to work for and for yo...

This is a very good company to work for and for your special home repairs. They are very welcoming, strong and professional. I would recommend this company to everyone needing structural work, or floors lifted and leveled, or to divert water away form your foundation. This is the place to call for any repair I may have.

D
4 years ago

I had Dewayne with TFS come out and quote to level...

I had Dewayne with TFS come out and quote to level up an area of floor, several sections of driveway and sidewalk. He did a great job explaining everything and was flexible to work around my difficult schedule to meet me. They made two separate trips to do the work and unfortunately I was only able to meet the second crew. However they BOTH did very good jobs. My wife meet the first crew who leveled the floor. She said they were very polite and professional. (Sorry I can't credit you by name..) I met the second crew who was Shane and another man. He explained everything beforehand and asked me what I was looking for. They completed the job quickly and left my property in better shape than when they arrived. (Even cleaned up mud off the driveway that was there when they got there.) I would definitely recommend you give them a call if you have any issues that they may be able to help you with.

D
4 years ago

Great experience. Great communicators and did job ...

Great experience. Great communicators and did job on time and correctly. I would recommend to others. My job involved a small trip hazard at my office building. The job was small and resulted in TFS charging a minimum cost, which I felt was a little high, but I certainly understood the minimum cost due to manpower and equipment. At any rate, TFS still safe me money when I figured the cost and mess of a conventional construction repair by a concrete mason and my tenant was happy the repair was fast and did not disrupt his business.

D
4 years ago

I have Lake Home in Cadiz, Ky built on a hill. TF...

I have Lake Home in Cadiz, Ky built on a hill. TFS consultant came to house and made recommendations to stabilized the home. Their service, workmanship, and cleanup was excellent. I would definitely recommend them.

M
4 years ago

Easy process from the initial inspection to comple...

Easy process from the initial inspection to completion. Work is guaranteed and the final product (lift a behemoth porch) looked better than I thought it could. The crew is efficient, pleasant and keep you in the loop as the project is in the works. I will have them do my driveway in the future. I'm glad they were recommended to me.

J
4 years ago

We have had a great experience from Jason, who cam...

We have had a great experience from Jason, who came to our home and inspected, designed a plan and walked us through it step by step, to Brandon and Justin who implemented this plan and completed the installation. We were very impressed with the knowledge, professionalism and the "personal touch" applied from everyone.

G
4 years ago

Just tried to setup an appointment with these peop...

Just tried to setup an appointment with these people (left a message over the weekend and they called me back), and they wouldn't set the appointment unless my wife was present for the meeting with their rep "so that all questions could be answered." I totally understand their reasoning behind this, but we have two small children, my wife works during the day and into the evening, and I'm the ONLY one available to meet their rep during their available meeting hours. They would not setup the meeting under any scenario, so I told them I would call their competitors and they were fine with it. They need to work on their requirements, and overall customer service. They just turned away someone that needs a foundation job that could easily exceed $10,000 or more. Thanks for nothing!

C
4 years ago

Requested an inspection for foundation repair. Wa...

Requested an inspection for foundation repair. Was told both homeowners had to be present. This sounds like a high-pressure sales gimmick. If they are truly wanting business they should certainly be able to perform the inspection with only one homeowner present. There are too many other companies willing to do this. In fact no other company I've contacted had this requirement.

S
4 years ago

I had a large crack in my foundation due to damage...

I had a large crack in my foundation due to damage from March tornado. I found all members of the TFS team from sales, work crews, and office staff to be courteous, professional, and knowledgeable. They had to dig deep down the side of my 3 story house to install piers to support the crack & settling. My yard due to so much rain and wet weather was a mess. When one of the managers called me back to check on my satisfaction with the project, I shared my concern about my yard and emailed him pictures of the rocks that were dug up and ruts from the the machinery. He said they would bring in dirt and have a crew level and reseed where there was damage to the yard on that side of my house. TFS did everything they said they they would do. The salesman noticed a little shrinkage on my front sidewalk where TFS had lifted my front steps last spring. A crew came and corrected the problem at no expense to me. It was a pleasure doing work with them and I would use them again should the need arise.

B
4 years ago

Called these guys to get an estimate and they woul...

Called these guys to get an estimate and they would ONLY come out to my house if both my wife and I were here at the same time. Asked too many questions about why I wanted this done (is the house up for sale...) I gave them every opportunity to take my money, but I guess it will to to USS. Swing and a miss - TPS.

C
4 years ago

Thank you TFS. I have my level house back and a sp...

Thank you TFS. I have my level house back and a special thanks to Chris, the Foreman. He made sure everyone was relaxed and up to date. Even my neighbor who was out most mornings worried about her lawn and flowers. Thank you.

About Tennessee Foundation Services

Tennessee Foundation Services is a leading foundation repair company that specializes in providing top-notch foundation repair, crawl space repair, basement repair, concrete repair, and other related services. The company has been serving the Tennessee community for many years and has built a reputation for delivering high-quality services that exceed customer expectations.

At Tennessee Foundation Services, we understand the importance of having a strong foundation for your home or business. A weak or damaged foundation can lead to serious structural problems that can compromise the safety and integrity of your property. That's why we offer comprehensive foundation repair solutions designed to address any issues you may be facing.

Our team of highly skilled professionals is dedicated to providing personalized service tailored to meet your specific needs. We use state-of-the-art equipment and techniques to ensure that every job is completed efficiently and effectively. Whether you need minor repairs or major renovations, we have the expertise and experience necessary to get the job done right.

In addition to our foundation repair services, we also offer crawl space repair solutions designed to improve air quality and prevent moisture buildup in your home or business. Our team can install vapor barriers, dehumidifiers, sump pumps, and other systems designed to keep your crawl space dry and free from mold growth.

If you're experiencing water damage in your basement or need help with concrete repairs on your property, Tennessee Foundation Services has got you covered as well. We offer a wide range of basement waterproofing solutions designed to keep water out of your home or business while protecting against mold growth. Additionally, our concrete experts can help restore damaged concrete surfaces on driveways, patios, sidewalks & more.

At Tennessee Foundation Services our goal is simple: To provide exceptional service at an affordable price while ensuring complete customer satisfaction every time! Contact us today for all of your foundation needs!

Tennessee Foundation Services

Tennessee Foundation Services

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