R

Ricky and Kori

4 years ago

We couldn t have asked for a better experience. Fr...

We couldn t have asked for a better experience. From the sales call to scheduling to getting the work done, everything about TFS was top-notch. We called TFS because they installed some exterior drainage and SmartJacks in our crawlspace about 6 years ago, and we were really happy with the result.

This time around, we needed to repair some pretty bad sinking by our front porch, and some cracks in the driveway and sidewalk. Mike Lattero came to the house and thoroughly explained the PolyLevel process. He priced out several options for lifting and leveling the areas that needed it, and sealing all the cracks and joints. He gave us time to discuss (no pressure!) and once we chose an option, the job was scheduled about 3 weeks out.

We got a call the day before the job to confirm and another call on the morning of to let us know they were on the way. The team doing the work, Dalton and Herman, arrived right on schedule. These guys were just extraordinary extremely knowledgeable and skilled at their jobs. They were highly professional, and they patiently answered the million questions I asked while they were working. They ran into a couple of unexpected issues while doing the work, and they came up with solutions on the spot. Thorough clean-up after the job made it impossible to tell they had even been there!

The end result is exactly what we wanted, for what we consider to be a very fair price. I would recommend TFS to anyone!

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