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joe mac

4 years ago

Did not use them, requested estimate. Specifically...

Did not use them, requested estimate. Specifically called out on the online request form to NOT call me. So they called me within an hour of my submission.

I work on my phone all day, need to set most things up via email communication.

My 10K job will go to the other company that honored the customer preferences

Additionally, in reading the responses to negative reviews, it is NOT standard industry practice to charge a fee for an estimate; a few do however the overwhelming majority in my 40 years of home ownership do not and agree with other that having both home is a pressure sales tactic; I've done in-home sales in my younger days and that is 100% why you want the wife home. If my wife needed/wanted to know the details on a possible structural repair to our home, she would be here with bells on. Bless her - that is NOT anything that interests her and in our life these things are my job.

---joe from Manchester

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