Tarantino is the perfect choice for residential property management! They have provided quality service for years! I wouldn't want to live anywhere else or deal with anyone else! Great people and great service!!
Beware agents and apartment locators, they don t pay their commissions on bringing tenants!
The staff at Tarantino is always very friendly and professional at my apartment community! They are a great management company!
Unbelievably incompetent. I live in the Pecan Villas apartments in Houston and it took 4 years to get them to replace an ac unit which never worked properly. As of today we have called seven times to have them repair or replace a refrigerator which freezes up at least once a month, causing our groceries to thaw and at times spoil. The last time they came out was less than a week ago. To date we have had to replace about $200 worth of food. We called this morning around 11am regarding the same refrigerator issue and to report a leaky faucet (per a request left on all tenant doors to report any leaks) and were told they would put in a work order. I called back at 3pm because our water pressure dropped severely and to tell them that we still haven't seen a maintenance person about the refrigerator, again I was told that they would put in a work order. It's now 7:45 pm and no one has shown up to fix the problem. As I type this, once again my groceries are thawing. If we could afford to live elsewhere we would move, but we can't afford to move any more than we can afford to keep replacing food or pay the extra $50 dollars a month that we have been paying every summer because the a/c hadn't been working properly. They don't seem to care.
Update 8/17/2020
It has been 2 days since my initial review. We have been without a working fridge for 2 days. Maintenance came today, told me he could fix it, but it will break again in a month. He instead asked me to wait 2-3 more days while he talks to the manager and finds a newer fridge from an empty unit. Looks like we won't have a working fridge for 2-3 more days. Meanwhile, we will have to replace another $40 worth of groceries.
RESIDENT
Resident from 2015 - 2017
Not Recommended
Reviewed 04/11/2017
ITS A GREAT DAY AT Anthony Tarantino's THE MEADOWS apartments in Waco Texas 76705 It is a great day at the meadows if you are Anthony Tarantino because Anthony Tarantino doesn't have to live here. Is Anthony Tarantino a true SLUMLORD? What is a slum lord anyway? Does Anthony Tarantino and his property managers have loopholes in place to "steal" tenant's deposits and to force people to pay the $300 pet deposit when they don't provide the exact documents Tarantino properties wants? It's easy money for Anthony Tarantino and The Meadows apartments. Why did i finally move out? Once the roach and pest problem became so bad that the roaches were crawling on me at night? IT WAS TIME TO RUN NOT WALK AWAY FROM ANTHONY TARANTINO'S THE MEADOWS APARTMENTS IN WACO TEXAS p.s. it is so bad that I made a video before i left: they wouldn't let me post the URL here so simply go to YOUTUBE and search THE MEADOWS WACO TX
0 stars to management they do not want to work/ or help on maintenance problems on the units. we had to leave because they never went to replace /or shampoo our carpet after being there 4 years. love the residents every one in our building helped others.
The service is terrible, I need to talk about a problem in my apartment and neither the manager of the complex gives reason nor in tarantino, what kind of administrators are
I have been trying to reach out to someone who can help me with an issue I am having with my apartment complex. When I called the corporate office I was directed to Mr. Evan Clark. I have emailed and left him a voicemail and have received no response. This is not the first time that corporate has been unresponsive about the unprofessionalism that goes on at their properties. Since I moved into their property Greenhill (The hill student living) there has been nothing but problems. I will never live at another Tarantino Property.
*Update* Mr. Clark reached out to me and handled my concerns with the upmost professionalism. A+ for customer service. Thank you.
Moved to the stream song complex because of hurricane harvey and due to an error in the office the complex went in in the back end forged signatures on the paper work and when it was time for me move out I gave 30 days notice and they said I never did and sent it into collections I ve been trying to get a hold of someone in charge and my calls keep getting avoided I ve have left voicemails and no response at this point I will have to contact BBB if this isn t resolved
There is 0 professionalism here. Called to try and resolve an issue and just got my call sent elsewhere.
This company just recently took over KeirraBella in Baytown. So far, not all impressed with this management company or the property manager. We are going on 3 days WITHOUT A WORKING A/C!! Funny how they took over at the end of May and we had A/C issues then too. Coincidence, I don't think so. I really hate this place and will never rent another property managed by Tarantino.
I stayed at the lakes of Madera in Baytown they are the worst most disgusting apartments the management and employees are trash! I wish I could remember their names please shut these apartments down they are infested with roaches and spiders and even flys get in from the poor ventilation there is mold everywhere that they just paint over it & it floods I had to change my tires countless times because of the potholes the electricity and water get shut off soo much because the apartments are soo old I lived upstairs and my ceiling was literally falling apart & the toilets flood from simply flushing them there was also a woman murdered while I was staying there and all they could say was lock your doors this place is unbelievable I could go on for hours!
You should have a lawyer and a commercial broker help you deal with Tarantino who thrives on taking advantage of small business owners. You need to factor in an extra cost of professional fees to your lease rate when comparing costs to other Lessors. You will absolutely need professional assistance dealing with Tarantino.
Be sure to take the time to well document the condition of the space prior to your move in. Tarantino will give you the false feeling of a working relationship while they are cashing your rent checks, but when it comes time to get your deposit back that is a whole different story. They will look for ways to not refund your money. Tarantino has a distorted view of the key clause "normal wear and tear". They basically hoped we would not ask for our deposit back. Only after 60 days when I had to prompt them did they suddenly develop a list of defects that are completely bogus.
If you don't have documentation that there were defects when you moved in Tarantino will hang them on you. Don't let them lead you into a false sense of security as they did to us.
During our 6 year experience as a lessee we paid rent early or on time to perfection. We put up with leaking roofs, miss numbered suites, parking problems, and general lack of responsiveness to concerns. They couldn't figure out a roof leak until I showed them where weeds 3 feet tall were growing out of sediment collected in a gutter.
The maintenance group at Tarantino is completely unprofessional, and they have no problem insulting your intelligence. They will cancel appointments and then demand immediate attention on their schedule. They could care less that you have business to run.
Tarantino should be your last option for space. If you lease with them it would be wise to have a professional thoroughly document all phases of your dealings with Tarantino.
I've been in business since 1988. Dealing with Tarantino has been the worst experience ever.
Tarantino Properties, Inc. is absolutely and completely GARBAGE. They seem to prey on college students by offering suspiciously low prices until you actually sign the lease and then the whole apartment unit falls apart. I have tried to get in contact with the Tarantino supervisor for WEEKS by leaving emails, voice messages, contact info but everyone in charge is impossible to get in touch with. ***I resided in one of their properties by the name of BROOKSTONE APARTMENTS @ VALDOSTA, GA and it was the worst 'first apartment' experience of my life. The leasing manager was very unhelpful and the maintenance guy seem to damage more than he could fix. They began to raise prices without any prior notice or consent from the residence and they made it very difficult to receive a copy of the lease. After all of this, they hired a whole new leasing manager who began enforcing all new rules that did not correspond with the lease, without informing any of the residence. So many unfortunate events happened while being a resident here. I would not recommend anyone live in one of these properties (mainly Brookstone Apts.) under any circumstances, it's just not worth it.
I have lived at Forest Creek apartments community for over a year. The staff at Tarantino is very personable and helpful.
INCOMPETENT (they probably need to look up what the word means) and UNPROFESSIONAL
This is regarding the customer service, not the actual apartment, at Twin Pines.
Here we go:
I sent an email in March stating I wouldn't be renewing my lease. The property manager doesn't respond for 6 WEEKS (Rubi Rivera) and states that she was on maternity leave and therefore was unable to respond to my message. Why didn't you have an automated response stating you were out of the office and that I needed to contact someone else??? Or why weren't your emails forwarded to a different individual to take responsibility for?
She then tells me that because I didn't say "I'm moving out" or "I'm terminating my lease" verbatim (again, they'll need to look up what that word means) they then took it as I'm going month-to-month. If I wanted to go month-to-month I would have stated so. She then tells me my email from March, 23rd isn't considered sufficient enough for a 60 day notice and that I'd need to pay June rent even though I was planning to move out May, 22nd. Had someone simply responded, I could have clarified and this never would have happened.
I also told her that not one person from their company contacted me regarding my lease. No phone calls, emails, notices on my door, or letters in the mail. I've never lived in a complex before as I've always rented privately owned properties and thought part of their job is to reach out to tenants regarding their leases. Nope, nothing from these guys.
I even went into the leasing office at Colonial Apartments (I'll keep my mouth shut) and stated I wasn't renewing my lease, no one attempted to make sure everything had been done appropriately.
My Dad even called Miss Rivera's supervisor (Nicole) at the corporate office to see if they'd work something out as I was a good tenant and paid my rent on time every month. She hung up on him. GROW SOME BALLS AND DO THE RIGHT THING.
They failed to communicate properly in every way and screwed me over. I moved to a new apartment in Upper Kirby and still had to pay $1164 for June rent at Twin Pines. I don't understand why it's so difficult for them to admit that they didn't do their job proficiently (add that to the list of words to look up) and make right of it.
Worst customer service ever. I really enjoyed the apartment itself, but unfortunately this experience trumps that.
Molly
TERRIBLE TERRIBLE EXPERIENCE WITH THIS COMPANY. Living in one of there properties in Lubbock Texas for 4 years. Their Receptionist was very rude and disrespectful telling me that I needed to learn how to speak to someone after I being waiting for almost a month now for my direct deposit check. Having every right to be upset with them calling about 5 times they finally got my issue fixed. Glad I won't have to deal with them and the Boston Creek Apt again.
This is a great company that cares about the property, the residents and the employees!
RENTERS BEWARE
Management is slow to respond to ALL issues.
While living at one of their properties I experienced:
-Electrical power shut off by mistake
-AC leaking in apartment
-Dish Washer leaking into kitchen
-Paying neighbors power bill instead of my own
-Electrical power shut off by mistake again
-Very loud cars burning-out of parking lot every morning/night
-Threatened to call animal control on my dogs (20-30lb puppys)
-Bed Bugs
-Improper removal of Bed Bugs
Needless to say, I am moving. I would choose to live under a bridge before I would live here another day.
Thank you for your help Natalie!
The worst..Racist and unprofessional. The realtor first look at me my wife, judge us on site. We first talk to Mr. Gribble he was nice and professional. After he took our application fee with a smile, I call him and that's when his true self came out. Answer the phone with " What do you want, and when before I hang up, I hear " don't like dealing with those kind of people. Told him my wife was sick. He text back life is tough.
My company has been a longstanding tenant in one of the office buildings Tarantino manages in Houston and they provide excellent management and maintenance services, always professional!
The very worst experience i have ever had is dealing with these people.
I was interested in a property on Veterans Memorial so I had a friend call to inquire about the price. "Eric" told her it was $4,000 a month. A week later I asked to view the property and was told the price was $10,000 a month. Thinking that maybe it was a 'misunderstanding', I ask a friend to call and inquire a week later. 'Eric' told her it was $4,000. I called an hour later and he told me it was reduce to $6.000 a month. When I asked about why my price was so much higher than the other inquiries, "Eric' referred me to someone else and placed me on hold. Of course, no one ever came to the phone. I wonder if Mr. Tarantino would approve of such behaviors and practices????
Great atmosphere and many beautiful, helpful staff.
Cheap apartments, cheap labor, worthless company but aren't most property management companies
I live at one of their properties in Houston for two years in the Galleria and great management!
Carol is a great accountant! So is Deepa! And don't get me started on Tracy, Amazing! Why are they so great!?
Got a response from the Manager a week ago that corporate office will contact me directly regarding my below issue, and no one contacted me up till now.
"Lived in apartments all my life and never seen a management so horrible and incompetent!! Every since Tarantino took over The Fields Woodlake Square where I live, my living experience turned to hell!
I'm facing many disturbing issues that are interfering with my well being recently, like the police knocking on my door 5 times in a week after 2 AM because one of the neighbors thought there are noises and screams coming from my apartment. Called the office more than 10 times and sent an email to the manager and the supervisor and nobody bothered to respond to me. I then called Tarantino and the lady in charge of the complex never answers the phone, so the lady who transfers the phone (very rude) said she will contact the supervisor and have her contact me. Up till now, nobody contacted me. Finally on the fourth day of attempting to reach somebody, Erika from the property answered the phone and her response was " I can't force the residents to admit that they gave your apartment number to the police! .
Another issue I'm facing now is finding bags of trash with horrible odor left at my door. I took a picture and emailed both the manager and supervisor and never got a response! Landlords have responsibility to provide safe, healthy and peaceful living conditions to tenants!
Previous issues that I had required numerous phone calls and emails followed by a trip to the leasing office until they are solved.
Horrible incompetent staff at the property. Rude and disrespectful with zero professionalism and efficiency.
Parking is filthy and trash is all over in non designated hours. Very thin walls where you hear every move of your tenants above and next to you. Living under Tarantino management is one of the worst experiences of my life!"
Since Tarantino took over my apartment's management, I've had nothing but problems. The 3 previous managements were awful, but this one is definitely the worst.
We have been working with Megan at Tarantino on multiple projects now for the past year. She has been very professional and responsive with her clients needs. Always looking to take care of the issue right away with giving Redbird the correct information. We are thrilled to be a partner with her taking care of her clients needs. Looking forward to many more years to come.
Worst management company ever had problems from the get go and Cheryl who runs the Dixie farm and 45 business park is no help at all! Don t do business with this company or rent property from the Dixie farm business park it s a huge joke!
Tarantino recently took over management of the apartment community in San Antonio where I am living. They have been so professional with great customer service and maintain the property so much better.
SCAM ALERT! One of their properties, Rockridge Springs Apartments, is horribly managed and is a scamming people looking for a decently priced apartment. Let's not mention the fact that I had to practically beg them for information about their property or to get them to show me around.
The important thing is how they will take your money for an application and deny you. I have tried to get in contact with the office to find out why and they refuse to respond. They "need" $125 for a background check and an "administrative fee" but will deny you without cause. I am currently in the process of reporting them to the state. They list their run down apartment complex as cheap and then scam you with that fee. They won't accept a personal check or a charge because they don't want you to have the opportunity to dispute the charge after they deny you and ignore your calls/emails. I can only assume a veteran in law school is not the type of person they want in their complex.
Absolutely love my apartment and the office staff. Very quick to respond on any issues and love that I feel part of a community and not just an apartment complex. #acsensiononthebayou
I wish I could this management 0 stars, they nothing more than Slum lords!!!! I rented a property there and it the apartment above me flooded and the toilet flooded in my room because a rusted bolt and sewage soaked the carpet!! They refused to put me another apartment and I was forced to live in soaked carpet. The maintenance brought in fans and that was it. When the walls started to mold they came in and sprayed white paint over it. I had to get a lawyer who sent in an environmentalist who told me that she did not know how my kids and were living there! DO NOT RENT WITH THIS COMPANY! TERRIBLE TERRIBLE. CHECK THE REVIEW FROM YELP. inwood Grove apartments on Alabonson
Been living at stoneybrook apartments for 6 years, Tarantino properties just recently took over and things have gone down hill, things aren t being fixed, office refuses any packages so they are left at your door( just had 2 stolen from my front door) I called to speak to the manager and Natalie was unprofessional and not concerned at all about my frustration. I would not recommend Tarantino properties at all!!!
If i could give no stars i would if i knew i was signing up to be a slave in the 21st century i would not have agreed to work at this plantation. Corporate is rude and give prejudice energies off when in facility. Pay is close to none maybe a teenager with no bills can live off their checks it is unacceptable how they treat employees. You may think you are signing up for one job but do not be surprised if you are doing the maintenance mans work.
tarantino.com
